Absolutely amazing service and what a fantastic little car!!! First time buying a car online but what a great experience kept up to date with the process throughout and delivered promptly to me in Sou... Ver mais
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I had a great experience buying my car with the help of Abdull. He was very friendly, helpful, and professional throughout the whole process. He made everything simple and straightforward, answered al... Ver mais
A empresa respondeu
Amazing staff, Amazing selection of cars. Very quick and speedy replies regarding finances of the vehicles, and arranging to look at them. Would highly recommend
We’ve just purchased our son’s first car from Carvender and was looked after by Qamer Arshed. What a fantastic experience! Really nice garage and very happy with the car, which was well priced and... Ver mais
A empresa respondeu
Detalhes da empresa
- Revendedora de carros usados
- também em
- Concessionária
- Financiamento e Empréstimo de Carros
- Serviço de Motorista
Escrito pela empresa
CarVender Ltd is a multi-award-winning independent used car dealership in the UK, proudly serving customers nationwide since 2018. Headquartered in London (Epping, Essex), CarVender has become a trusted name in the automotive sector, with over 2300 vehicles sold and an outstanding 98% customer satisfaction rate. With a strong digital presence, over 60% of our customers choose to buy online, enjoying the ease of a fully secure, end-to-end car buying experience—from vehicle reservation and finance application to part exchange and home delivery. The remaining 40% prefer visiting us in-store to browse and collect their vehicles in person. CarVender has earned close to 1,000 five-star reviews across platforms including AutoTrader, Trustpilot and Google, reflecting our dedication to quality, service, and customer care. Our Achievements Our commitment to excellence has been consistently recognised by the industry: AM Awards 2025 – UK Independent Dealer of the Year Motor Trader Independent Dealer Awards 2025 – UK Independent Community Dealer of the Year Award Motor Trader Independent Dealer Awards 2024 – UK Independent Dealer of the Year & Sales Manager of the Year Motor Trader Industry Awards 2023 – Winner, Customer Care Award CarDealer Used Car Awards 2022 – Highly Commended AutoTrader Highly Rated Awards – 2021, 2022, 2023 We continue to grow year-on-year, thanks to our loyal customers and the relentless efforts of our dedicated team. Why Choose CarVender? Free delivery within 50 miles of our dealership Nationwide delivery at only £1 per mile 14-day money-back guarantee on all online orders Free 90-day warranty for peace of mind Delivery within 3 days of order 149-point PDI safety checks, HPI clear, fresh MOT (if under 6 months), and complimentary service (if due) Mechanical inspection reports provided for all vehicles Whether you choose to buy online or in-store, CarVender makes your next car purchase simple, secure, and satisfaction guaranteed. Browse our website today to explore our latest stock, reserve your car for just £100, apply for finance, or arrange part exchange—all from the comfort of your home.
Informações de contato
Theydon Business Park, Hobbs Cross Road, Theydon Garnon, Epping, Essex, CM16 7NY, Epping, Reino Unido
- 0800 999 1236
- sales@carvender.co.uk
- carvender.co.uk
Infirmação importante
4,7
Excelente
410 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent customer service from Qamar
Excellent customer service from Qamar. Efficient, helpful and reliable. Even paid for a handbook when found the car didn’t have one! Love the car was exactly as described and given a box of chocolates which I thought was a nice touch. Highly recommend .
29 de junho de 2025
Avaliação não solicitada
Resposta da carvender
Hi Simone,
Thank you ever so much for taking the time to leave us a 5-star review! You have made our day!
We are thrilled to hear that you had excellent, efficient, helpful and reliable service from Qamar.
At carvender, we source out our stock very carefully, handpicking the best cars in the country, and preparing them at very high standards and make the buying process as smooth and enjoyable as possible.
Knowing that you're happy with your purchase and the service you received truly means the world to us.
We hope your new Mercedes-Benz GLA brings you many miles of joy and adventure on the road. We'd love to serve you again for your future upgrades.
Kind regards,
Carvender Ltd
buy.exchange.deliver.
The staff were very friendly and Mr
The staff were very friendly and Mr. Qamar was willing to stay after the closing time of the dealership as I was stuck in traffic on the way to purchase my new car. The company helped me make a difficult choice a lot easier with the staffs guidance and help, Thank you guys! Looking forward to be back soon.
2 de julho de 2025
Avaliação não solicitada
Resposta da carvender
Hi Kevin,
Thank you ever so much for taking the time to leave us a 5-star review! You have made our day!
We are thrilled to hear that you had very friendly and accommodating service from Qamar.
At carvender, we source out our stock very carefully, handpicking the best cars in the country, and preparing them at very high standards and make the buying process as smooth and enjoyable as possible.
Knowing that you're happy with your purchase and the service you received truly means the world to us.
We hope your new Mercedes-Benz C class brings you many miles of joy and adventure on the road. We'd love to serve you again for your future upgrades.
Kind regards,
Carvender Ltd
buy.exchange.deliver.
Buying a car from Carvender was easy…
Buying a car from Carvender was easy from start to finish. The staff at Carvender were very professional, helpful and polite. The car was delivered to my house on time.
My experience with Carvender was a very good experience.
25 de junho de 2025
Avaliação não solicitada
Resposta da carvender
Hi Steve,
Thank you ever so much for taking the time to leave us a 5-star review! You have made our day!
We are thrilled to hear that you had very professional, helpful and polite experience from our dealership while buying your car from start to finish.
At carvender, we source out our stock very carefully, handpicking the best cars in the country, and preparing them at very high standards and make the buying process as smooth and enjoyable as possible.
Knowing that you're happy with your purchase and the service you received truly means the world to us.
We hope your new Volkswagen Polo brings you many miles of joy and adventure on the road. We'd love to serve you again for your future upgrades.
Kind regards,
Carvender Ltd
buy.exchange.deliver.
Amazing experience! Thank you :)
I had an amazing experience when purchasing my new car with Carvender. Qamar in particular, was brilliant throughout, he was very attentive, super helpful and informative throughout the entire process and I am very grateful for his help.
I highly recommend this company and know I will definitely be returning in the future! I absolutely love my new car, and couldn’t be happier with how easy the process was.
Thank you Qamar and to everyone at Carvender! :) very happy customer.
19 de junho de 2025
Avaliação não solicitada
Resposta da carvender
Hi Ebony,
Thank you ever so much for taking the time to leave us a 5-star review! You have made our day!
We are thrilled to hear that you had an amazing car buying experience from our dealership specially from Qamar who was brilliant throughout.
At carvender, we source out our stock very carefully, handpicking the best cars in the country, and preparing them at very high standards and make the buying process as smooth and enjoyable as possible.
Knowing that you're happy with your purchase and the service you received truly means the world to us.
We hope your new Vauxhall Crossland brings you many miles of joy and adventure on the road. We'd love to serve you again for your future upgrades.
Kind regards,
CarVender Ltd
buy.exchange.deliver.
First car
I recently purchased a car from car vender , and I couldn't be more impressed with the entire experience. From the very beginning, the team was friendly, professional, and incredibly helpful—but I especially want to highlight the amazing service from the manager and the driver who delivered the car.
The manager went above and beyond to make sure everything was smooth and transparent. They were patient, knowledgeable, and genuinely cared about finding the right car for me—not just making a sale. Their attention to detail and follow-up made the process stress-free and enjoyable.
A big shoutout also to the driver who delivered the car. They were punctual, courteous, and made sure I was comfortable with everything before leaving. It was such a convenient and thoughtful touch that really made the whole experience feel personalized and high-end.
Highly recommend car vender if you're looking for excellent customer service, integrity, and a team that really goes the extra mile. Thank you again!
18 de junho de 2025
Avaliação não solicitada
Resposta da carvender
Hi Ellery,
Thank you ever so much for taking the time to leave us a 5-star review! You have made our day!
We are thrilled to hear that you had friendly, professional, amazing and helpful service from our dealership team especially from Manager and driver who delivered your car.
At carvender, we source out our stock very carefully, handpicking the best cars in the country, and preparing them at very high standards and make the buying process as smooth and enjoyable as possible.
Knowing that you're happy with your purchase and the service you received truly means the world to us.
We hope your new Mazda 3 brings you many miles of joy and adventure on the road. We'd love to serve you again for your future upgrades.
Kind regards,
CarVender Ltd
buy.exchange.deliver.
Great company and car is absolutely…
Great company and car is absolutely lovely - drives like a dream! Excellent customer service - had a mix up regarding delivery charge between finance company and myself - however the dealers were more than accommodating and delivered it for free! Also got a pen and some chocolates - even delivery driver was extremely polite - very happy customer would recommend this dealership - thank you for my lovey car
21 de junho de 2025
Avaliação não solicitada
Resposta da carvender
Hi Hayley,
Thank you ever so much for taking the time to leave us a 5-star review! You have made our day!
We are thrilled to hear that you have excellent accommodating customer service and absolutely lovely car.
At carvender, we source out our stock very carefully, handpicking the best cars in the country, and preparing them at very high standards and make the buying process as smooth and enjoyable as possible.
Knowing that you're happy with your purchase and the service you received truly means the world to us.
We hope your new Ford Focus brings you many miles of joy and adventure on the road. We'd love to serve you again for your future upgrades.
Kind regards,
CarVender Ltd
buy.exchange.deliver.
excellent experience
excellent experience was able to drive car away same day 10/10
20 de junho de 2025
Avaliação não solicitada
Resposta da carvender
Hi TeeJay,
Thank you ever so much for taking the time to leave us a 5-star review! You have made our day!
We are thrilled to hear that you have excellent 10/10 experience from our dealership team.
At carvender, we source out our stock very carefully, handpicking the best cars in the country, and preparing them at very high standards and make the buying process as smooth and enjoyable as possible.
Knowing that you're happy with your purchase and the service you received truly means the world to us.
We hope your new Vauxhall Astra brings you many miles of joy and adventure on the road. We'd love to serve you again for your future upgrades.
Kind regards,
CarVender Ltd
buy.exchange.deliver.
Simple and friendly
Qamar was very friendly and had everything setup for when I arrived making the transfer very simple. Great experience 👍
7 de junho de 2025
Avaliação não solicitada
Resposta da carvender
Hi Richard,
Thank you ever so much for taking the time to leave us a 5-star review! You have made our day!
We are thrilled to hear that you have simple and friendly service from Qamar while dealing with your vehicle purchase.
At carvender, we source out our stock very carefully, handpicking the best cars in the country, and preparing them at very high standards and make the buying process as smooth and enjoyable as possible.
Knowing that you're happy with your purchase and the service you received truly means the world to us.
We hope your new reliable Volvo V40 brings you many miles of joy and adventure on the road. We'd love to serve you again for your future upgrades.
Kind regards,
CarVender Ltd
buy.exchange.deliver.
Qamar,
Qamar,
Unreal service, quick helpful and understanding of my situation when helping me with the purchase. Could NOT have got a smoother transition anywhere else. Top class mate
4 de junho de 2025
Avaliação não solicitada
Resposta da carvender
Hi Matt,
Thank you ever so much for taking the time to leave us a 5-star review! You have made our day!
We are thrilled to hear that you have quick, helpful, unreal top class service and smoother transaction while dealing with Qamar.
At carvender, we source out our stock very carefully, handpicking the best cars in the country, and preparing them at very high standards and make the buying process as smooth and enjoyable as possible.
Knowing that you're happy with your purchase and the service you received truly means the world to us.
We hope your new reliable Kia Xceed brings you many miles of joy and adventure on the road. We'd love to serve you again for your future upgrades.
Kind regards,
CarVender Ltd
buy.exchange.deliver.
Amazing company
Amazing company. Very trustworthy - very honest & a great service - really pleased with car 👌
3 de junho de 2025
Avaliação não solicitada
Resposta da carvender
Hi Nicki,
Thank you ever so much for taking the time to leave us a 5-star review! You have made our day!
We are thrilled to hear that you have found our company a trust worthy, amazing, honest & great service from our dealership team especially you are really pleased with your car.
At carvender, we source out our stock very carefully, handpicking the best cars in the country, and preparing them at very high standards and make the buying process as smooth and enjoyable as possible.
Knowing that you're happy with your purchase and the service you received truly means the world to us.
We hope your new Prestige Mercedes-Benz GLA brings you many miles of joy and adventure on the road. We'd love to serve you again for your future upgrades.
Kind regards,
CarVender Ltd
buy.exchange.deliver.
Amazing service from start to finish
Amazing service from start to finish, ordered a car late Friday and was delivered first thing Monday morning! Even got a chocys!! Would highly recommend
2 de junho de 2025
Avaliação não solicitada
Resposta da carvender
Hi Chris,
Thank you ever so much for taking the time to leave us a 5-star review! You have made our day!
We are thrilled to hear that you have received Amazing service from start to finish and received a quick very next working day delivery.
At carvender, we source out our stock very carefully, handpicking the best cars in the country, and preparing them at very high standards and make the buying process as smooth and enjoyable as possible.
Knowing that you're happy with your purchase and the service you received truly means the world to us.
We hope your new Ford Focus brings you many miles of joy and adventure on the road. We'd love to serve you again for your future upgrades.
Kind regards,
CarVender Ltd
buy.exchange.deliver.
Absolutely amazing service from start…
Absolutely amazing service from start to finish! I recently bought my car from Carvender Ltd, and I couldn’t be happier with the experience. Qamar was an absolute pleasure to deal with—professional, friendly, and incredibly efficient. The whole process was fast, smooth, and completely stress-free. Not only did Oamar get the car delivered directly to me, but he also provided me chocolates! It’s the little touches like that which show how much they care about their customers. The car was exactly as described, spotless, and in perfect condition. I highly recommend Carvender Ltd to anyone looking for a hassle-free car buying experience with exceptional customer service. Thanks again, Qamar—top class from beginning to end!
26 de maio de 2025
Avaliação não solicitada
Resposta da carvender
Hi Cieran,
Thank you ever so much for taking the time to leave us a 5-star review! You have made our day!
We are thrilled to hear that you have received Absolutely Amazing service from start to finish from Qamar who was professional, friendly and efficient.
At carvender, we source out our stock very carefully, handpicking the best cars in the country, and preparing them at very high standards and make the buying process as smooth and enjoyable as possible.
Knowing that you're happy with your purchase and the service you received truly means the world to us.
We hope your new Jeep Renegade brings you many miles of joy and adventure on the road. We'd love to serve you again for your future upgrades.
Kind regards,
CarVender Ltd
buy.exchange.deliver.
Great communication
Great communication, really efficient delivery including driver staying in regular contact to make sure everything was okay.
Car in immaculate condition with recent MOT and service. Thanks guys.
19 de maio de 2025
Avaliação não solicitada
Resposta da carvender
Hi Josh,
Thank you ever so much for taking the time to leave us a 5-star review! You have made our day!
We are thrilled to hear that you have received efficient delivery and great communication from our dealership team while buying your new car 100% online.
At carvender, we source out our stock very carefully, handpicking the best cars in the country, and preparing them at very high standards and make the buying process as smooth and enjoyable as possible.
Knowing that you're happy with your purchase and the service you received truly means the world to us.
We hope your new reliable Kia Sportage brings you many miles of joy and adventure on the road. We'd love to serve you again for your future upgrades.
Kind regards,
CarVender Ltd
buy.exchange.deliver.
Brilliant company
Didn’t view the car in person, purchased through bank transfer, next day delivery! Car is spotless.very happy great company !
16 de maio de 2025
Avaliação não solicitada
Resposta da carvender
Hi Ben,
Thank you ever so much for taking the time to leave us a 5-star review! You have made our day!
We are thrilled to hear that you are very happy with the car and next day delivery service you received from our dealership while buying your new car 100% online.
At carvender, we source out our stock very carefully, handpicking the best cars in the country, and preparing them at very high standards and make the buying process as smooth and enjoyable as possible.
Knowing that you're happy with your purchase and the service you received truly means the world to us.
We hope your new Ford Focus brings you many miles of joy and adventure on the road. We'd love to serve you again for your future upgrades.
Kind regards,
CarVender Ltd
buy.exchange.deliver.
Qamar is the best
Qamar was very helpful throughout the whole process, very informative and very nice.
23 de maio de 2025
Avaliação não solicitada
Resposta da carvender
Hi Jay,
Thank you ever so much for taking the time to leave us a 5-star review! You have made our day!
We are thrilled to hear that you have received a helpful, best informative service from Qamar who is great asset of our company. He has been finalist as customer service champion in many awards every year.
At carvender, we source out our stock very carefully, handpicking the best cars in the country, and preparing them at very high standards and make the buying process as smooth and enjoyable as possible.
Knowing that you're happy with your purchase and the service you received truly means the world to us.
We hope your new Honda Civic brings you many miles of joy and adventure on the road. We'd love to serve you again for your future upgrades.
Kind regards,
CarVender Ltd
buy.exchange.deliver.
The process and service was very good…
The process and service was very good supporting purchasing online a very smooth and hassle free experience. Qamar addressed all my questions and requests for additional information. The car was delivered by another member of the team who went through all paperwork, the cars interior and controls thoroughly. A very good experience.
16 de maio de 2025
Avaliação não solicitada
Resposta da carvender
Hi Martin,
Thank you ever so much for taking the time to leave us a 5-star review! You have made our day!
We are thrilled to hear that you have received very good service and support while buying your car online from Qamar who is great asset of our dealership. He has been shortlisted as a finalist in customer service champion Award category multiple times by Motor Trader Industry Awards 2024 and AM Awards 2025.
At carvender, we source out our stock very carefully, handpicking the best cars in the country, and preparing them at very high standards and make the buying process as smooth and enjoyable as possible.
Knowing that you're happy with your purchase and the service you received truly means the world to us.
We hope your new Peugeot 2008 brings you many miles of joy and adventure on the road. We'd love to serve you again for your future upgrades.
Kind regards,
Carvender Ltd
buy.exchange.deliver.
Very good customer service and amazing…
Very good customer service and amazing delivery service. 10/10 would recommend to anyone looking for a nice car for a good price.
13 de maio de 2025
Avaliação não solicitada
Resposta da carvender
Hi Callum,
Thank you ever so much for taking the time to leave us a 5-star review! You have made our day!
We are thrilled to hear that you have received a very good customer service, 10/10 recommendation and amazing delivery from our dealership team.
At carvender, we source out our stock very carefully, handpicking the best cars in the country, and preparing them at very high standards and make the buying process as smooth and enjoyable as possible.
Knowing that you're happy with your purchase and the service you received truly means the world to us.
We hope your new BMW 3 Series brings you many miles of joy and adventure on the road. We'd love to serve you again for your future upgrades.
Kind regards,
CarVender Ltd
buy.exchange.deliver.
Awful customer service
Awful customer service, rude staff members, just utter lack of respect for anyone. The older "man" threatened to hit me (female 21) told me he's got every right to hit me. It's just disgusting. Would not recommend in the slightest. Family run business but not very family friendly.
18 de maio de 2025
Avaliação não solicitada
Resposta da carvender
Hi Sasha,
This is an attempt to defame a reputable company, one known for our top-notch customer care.
The spin on this story is highly deceitful. The reality of the situation, backed by our CCTV evidence and a police report, clearly indicates that the person you were accompanying was attempting to illegally sell a car, with outstanding finance and negative equity, to our dealership. Upon being asked to leave, you held the door shut and verbally abused our staff members. Frankly, it's just disgusting. We had no choice but to call the police to escort you from the premises. Once law enforcement arrived, you attempted to spin a harassment case against whom you refer to as 'the older man', to which the police investigated after reviewing the camera footage as being entirely baseless. We would not recommend coming onto a review platform to spew obvious lies about our dealership, considering there is clear evidence of A) No one threatening to hit you and B) You verbally harassing our staff members, causing them emotional distress.
Your review clearly breaches decency guidelines based on Hate, Violence, Gender Discrimination, Racism and Defamation. We have raised our concern with Trustpilot who will be investigating this review.
You are kindly requested to delete this review as our company operates at very high standards. We would never allow such a travesty (like that you had fabricated) to occur on our premises. As a dealership with over one thousand five star reviews across platforms, it makes zero sense for our staff members to behave so crudely towards you.
We hope you will take a positive step towards deleting this review.
Kind Regards,
Customer Experience Team
carvender
Great company to buy your new car from!
I had a great experience buying my new car with CarVender. The staff were lovely and very professional.
14 de maio de 2025
Avaliação não solicitada
Resposta da carvender
Hi Ayse,
Thank you ever so much for taking the time to leave us a 5-star review! You have made our day!
We are thrilled to hear that you have received a professional and great experience from our dealership team.
At carvender, we source out our stock very carefully, handpicking the best cars in the country, and preparing them at very high standards and make the buying process as smooth and enjoyable as possible.
Knowing that you're happy with your purchase and the service you received truly means the world to us.
We hope your new BMW 1 Series brings you many miles of joy and adventure on the road. We'd love to serve you again for your future upgrades.
Kind regards,
CarVender Ltd
buy.exchange.deliver.
Honest and sincere dealer
The car is in good condition and everything matches with description. Great post-sale service!
4 de maio de 2025
Avaliação não solicitada
Resposta da carvender
Hi Chung,
Thank you ever so much for taking the time to leave us a 5-star review! You have made our day!
We are thrilled to hear that you have received an Honest, sincere, accurate and great pre & post sale service from our dealership team.
At carvender, we source out our stock very carefully, handpicking the best cars in the country, and preparing them at very high standards and make the buying process as smooth and enjoyable as possible.
Knowing that you're happy with your purchase and the service you received truly means the world to us.
We hope your new reliable Honda Civic brings you many miles of joy and adventure on the road. We'd love to serve you again for your future upgrades.
Kind regards,
CarVender Ltd
buy.exchange.deliver.
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