Absolutely amazing service and what a fantastic little car!!! First time buying a car online but what a great experience kept up to date with the process throughout and delivered promptly to me in Sou... Ver mais
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Veja o que dizem as avaliações
I had a great experience buying my car with the help of Abdull. He was very friendly, helpful, and professional throughout the whole process. He made everything simple and straightforward, answered al... Ver mais
A empresa respondeu
Amazing staff, Amazing selection of cars. Very quick and speedy replies regarding finances of the vehicles, and arranging to look at them. Would highly recommend
We’ve just purchased our son’s first car from Carvender and was looked after by Qamer Arshed. What a fantastic experience! Really nice garage and very happy with the car, which was well priced and... Ver mais
A empresa respondeu
Detalhes da empresa
- Revendedora de carros usados
- também em
- Concessionária
- Financiamento e Empréstimo de Carros
- Serviço de Motorista
Escrito pela empresa
CarVender Ltd is a multi-award-winning independent used car dealership in the UK, proudly serving customers nationwide since 2018. Headquartered in London (Epping, Essex), CarVender has become a trusted name in the automotive sector, with over 2300 vehicles sold and an outstanding 98% customer satisfaction rate. With a strong digital presence, over 60% of our customers choose to buy online, enjoying the ease of a fully secure, end-to-end car buying experience—from vehicle reservation and finance application to part exchange and home delivery. The remaining 40% prefer visiting us in-store to browse and collect their vehicles in person. CarVender has earned close to 1,000 five-star reviews across platforms including AutoTrader, Trustpilot and Google, reflecting our dedication to quality, service, and customer care. Our Achievements Our commitment to excellence has been consistently recognised by the industry: AM Awards 2025 – UK Independent Dealer of the Year Motor Trader Independent Dealer Awards 2025 – UK Independent Community Dealer of the Year Award Motor Trader Independent Dealer Awards 2024 – UK Independent Dealer of the Year & Sales Manager of the Year Motor Trader Industry Awards 2023 – Winner, Customer Care Award CarDealer Used Car Awards 2022 – Highly Commended AutoTrader Highly Rated Awards – 2021, 2022, 2023 We continue to grow year-on-year, thanks to our loyal customers and the relentless efforts of our dedicated team. Why Choose CarVender? Free delivery within 50 miles of our dealership Nationwide delivery at only £1 per mile 14-day money-back guarantee on all online orders Free 90-day warranty for peace of mind Delivery within 3 days of order 149-point PDI safety checks, HPI clear, fresh MOT (if under 6 months), and complimentary service (if due) Mechanical inspection reports provided for all vehicles Whether you choose to buy online or in-store, CarVender makes your next car purchase simple, secure, and satisfaction guaranteed. Browse our website today to explore our latest stock, reserve your car for just £100, apply for finance, or arrange part exchange—all from the comfort of your home.
Informações de contato
Theydon Business Park, Hobbs Cross Road, Theydon Garnon, Epping, Essex, CM16 7NY, Epping, Reino Unido
- 0800 999 1236
- sales@carvender.co.uk
- carvender.co.uk
Infirmação importante
4,7
Excelente
410 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great customer service
Great customer service. Very helpful throughout the whole process. Car delivery was very quick and reliable. Gave constant updates throughout delivery.
12 de fevereiro de 2025
Avaliação não solicitada
Resposta da carvender
Hi Nathanael,
Thank you ever so much for taking the time to leave us a 5-star review! You have made our day! We appreciate your business and thank you for recommending us to the rest of the world!
We are thrilled to hear that you have received great, quick, reliable, and helpful support throughout the process.
At Motoroo Cars Ltd, we source out our stock very carefully, handpicking the best cars in the country, and preparing them at very high standards and make the buying process as smooth and enjoyable as possible.
Knowing that you're happy with your purchase and the service you received truly means the world to us.
We hope your new Renault Capture brings you many miles of joy and adventure on the road. We'd love to serve you again for your future upgrades.
Kind regards,
Motoroo Cars Ltd
Delivering Dreams
I had a fantastic experience buying a…
I had a fantastic experience buying a car from Motoroo! From start to finish, the process was smooth and stress-free. Qamar was incredibly hospitable, knowledgeable, and made sure I felt comfortable throughout the entire process. He took the time to answer all my questions and helped me find the perfect car to fit my needs. The team at Motoroo made everything easy, and I couldn’t be happier with my purchase. If you're looking for a great car-buying
19 de fevereiro de 2025
Avaliação não solicitada
Resposta da carvender
Hi Saif,
Thank you ever so much for taking the time to leave us a 5-star review! You have made our day! We appreciate your business and thank you for recommending us to the rest of the world!
We are thrilled to hear that you have a fantastic, comfortable, and hospitable experience while buying your car, specially from Qamer.
At Motoroo Cars Ltd, we source out our stock very carefully, handpicking the best cars in the country, and preparing them at very high standards and make the buying process as smooth and enjoyable as possible.
Knowing that you're happy with your purchase and the service you received truly means the world to us.
We hope your new Hyundai Tucson brings you many miles of joy and adventure on the road. We'd love to serve you again for your future upgrades.
Kind regards,
Motoroo Cars Ltd
Delivering Dreams
excellent service. would definitely recommend
I am extremely pleased with the service I received from Motoroo, especially the assistance provided by Qumer Arshad. He was incredibly helpful and efficient in finalizing my purchase and coordinating the delivery of my car, as well as addressing all my questions. Ali, who delivered the car, was also fantastic—very friendly and professional, and he managed to deliver the car earlier than anticipated. I would definitely recommend Motoroo!
17 de fevereiro de 2025
Avaliação não solicitada
Resposta da carvender
Hi KG,
Thank you ever so much for taking the time to leave us a 5-star review! You have made our day! We appreciate your business all the way from Glasgow and recommending us to the rest of the world!
We are thrilled to hear that you have received friendly, professional and helpful service specially from Qumer and handover driver.
At Motoroo Cars Ltd, we source out our stock very carefully, handpicking the best cars in the country, and preparing them at very high standards and make the buying process as smooth and enjoyable as possible.
Knowing that you're happy with your purchase and the service you received truly means the world to us.
We hope your new Nissan Juke brings you many miles of joy and adventure on the road. We'd love to serve you again for your future upgrades.
Kind regards,
Motoroo Cars Ltd
Delivering Dreams
Qamar was amazing
Qamar was amazing at explaining all the details for my new car and arranging my delivery that worked for me. Couldn’t recommend a better company to use! absolutely love my new car and it’s everything i was told and seen. Delivery men were also amazing and went through everything with me, with the added bonus of a box of chocolates.
thank you again!
10 de fevereiro de 2025
Avaliação não solicitada
Resposta da carvender
Hi Faith,
Thank you every so much for taking the time to leave us a 5-star review! You have made our day!
We are thrilled to hear that you have received an amazing service from Qamar and delivery team. Most importantly, you absolutely loving your new car which was accurately described.
At Motoroo Cars Ltd, we source out our stock very carefully, handpicking the best cars in the country, and preparing them at very high standards and make the buying process as smooth and enjoyable as possible.
Knowing that you're happy with your purchase and the service you received truly means the world to us.
We hope your new Mercedes-Benz A Class brings you many miles of joy and adventure on the road. We'd love to serve you again for your future upgrades.
Kind regards,
Motoroo Cars Ltd
Delivering Dreams
Resposta da carvender
Hi Jared,
Thank you every so much for taking the time to leave us a 5-star review! You have made our day!
We are thrilled to hear that you have received a quick delivery, helpful and fast service from from our dealership team.
At Motoroo Cars Ltd, we source out our stock very carefully, handpicking the best cars in the country, and preparing them at very high standards and make the buying process as smooth and enjoyable as possible.
Knowing that you're happy with your purchase and the service you received truly means the world to us.
We hope your new Vauxhall Astra brings you many miles of joy and adventure on the road. We'd love to serve you again for your future upgrades.
Kind regards,
Motoroo Cars Ltd
Delivering Dreams
Good experience
Good experience with Motoroo Cars, went from seeing the car, test driving the car, to finalising the paperwork all within quick time. Car was delivered to my home as well. Very professional, recommend.
31 de janeiro de 2025
Avaliação não solicitada
Resposta da carvender
Hi Grant,
Thank you every so much for taking the time to leave us a 5-star review! You have made our day!
We are thrilled to hear that you have received a very professional, quick service and good experience from our dealership.
At Motoroo Cars Ltd, we source out our stock very carefully, handpicking the best cars in the country, and preparing them at very high standards and make the buying process as smooth and enjoyable as possible.
Knowing that you're happy with your purchase and the service you received truly means the world to us.
We hope your new Peugeot 208 brings you many miles of joy and adventure on the road. We'd love to serve you again for your future upgrades.
Kind regards,
Motoroo Cars Ltd
Delivering Dreams
Excellent service - highly professional
Excellent service , transparent transactions with immediate receipts. Thoroughly professional service clear steps , car was as described. Bought on line , car delivered within 2 days super service highly recommend.
6 de fevereiro de 2025
Avaliação não solicitada
Resposta da carvender
Hi Nabila,
Thank you every so much for taking the time to leave us a 5-star review! You have made our day!
We are thrilled to hear that you have received a transparent, fast and professional fantastic experience from our dealership.
At Motoroo Cars Ltd, we source out our stock very carefully, handpicking the best cars in the country, and preparing them at very high standards and make the buying process as smooth and enjoyable as possible.
Knowing that you're happy with your purchase and the service you received truly means the world to us.
We hope your new Volkswagen Polo brings you many miles of joy and adventure on the road. We'd love to serve you again for your future upgrades.
Kind regards,
Motoroo Cars Ltd
Delivering Dreams
I was impressed by how professional…
I was impressed by how professional they are
2 de fevereiro de 2025
Avaliação não solicitada
Resposta da carvender
Hi M,
Thank you every so much for taking the time to leave us a 5-star review! You have made our day!
We are thrilled to hear that you have impressed with the level of service provided.
At Motoroo Cars Ltd, we source out our stock very carefully, handpicking the best cars in the country, and preparing them at very high standards and make the buying process as smooth and enjoyable as possible.
Knowing that you're happy with your purchase and the service you received truly means the world to us.
We hope your new Smart fortwo brings you many miles of joy and adventure on the road. We'd love to serve you again for your future upgrades.
Kind regards,
Motoroo Cars Ltd
Delivering Dreams
Great experience and customer service.
Would highly recommend, very welcoming and made the whole process easy. Definitely be my first choice when looking for a new car.
26 de janeiro de 2025
Avaliação não solicitada
Resposta da carvender
Hi James,
Thank you every so much for taking the time to leave us a 5-star review! You have made our day! We appreciate your business.
We are thrilled to hear that you had Great experience and welcoming service from our dealership team.
At Motoroo Cars Ltd, we source out our stock very carefully, handpicking the best cars in the country, and preparing them at very high standards and make the buying process as smooth and enjoyable as possible.
Knowing that you're happy with your purchase and the service you received truly means the world to us.
We hope your new Audi A4 brings you many miles of joy and adventure on the road. We'd love to serve you again for your future upgrades.
Kind regards,
Motoroo Cars Ltd
Delivering Dreams
Fantastic experience with Motoroo
Fantastic experience with Motoroo! Brilliant communication. Qamar was happy for us to take our time looking at the car and to answer any questions. No rush and no pressure. Happy for me to test drive the car although I was late for the appointment due to the joys of the M25.
Car beautifully presented. One year MOT and additional service included in price.
Qamar also agreed to deliver as I was slightly apprehensive about driving a new car over an hour home. Delivery was planned for the Wednesday due to the garage having pre existing deliveries booked but to my surprise I received a call the next day informing me driver was on the road and 90 minutes later car was at my house! I was even given a box of chocolates.
Thanks again from a very happy customer!
4 de janeiro de 2025
Avaliação não solicitada
Resposta da carvender
Hi Joanne,
Thank you every so much for taking the time to leave us a 5-star review! You have made our day! We appreciate your business.
We are thrilled to hear that you had a fantastic experience with our company and brilliant communication from Qamar.
At Motoroo, we source out our stock very carefully; the best cars in the country, prepare cars at very high standards and make the buying process as smooth and enjoyable as possible.
Knowing that you're happy with your purchase and the service you received truly means the world to us.
We hope your new Nissan Juke brings you many miles of joy and adventure. And, we'd love to serve you again for your future upgrades.
Warmest regards,
Motoroo Cars Ltd t/a
Motoroo
Delivering Dreams
Outstanding customer service.
Outstanding customer service.
They went way beyond my expectations - this company is amazing.
They guided me all the way through the process and accommodated all my needs.
If only all car sales companies were as professional and efficient!
8 de janeiro de 2025
Avaliação não solicitada
Resposta da carvender
Dear Valued Customer,
Thank you every so much for taking the time to leave us a 5-star review! You have made our day!
We are thrilled to hear that you had received an outstanding, efficient and professional customer service from our company.
At Motoroo, we source out our stock very carefully; the best cars in the country, prepare cars at very high standards and make the buying process as smooth and enjoyable as possible.
Knowing that you're happy with the service you received truly means the world to us.
We wish you and family all the best! And, we'd love to serve you again for your future.
Warmest regards,
Motoroo Cars Ltd t/a
Motoroo
Delivering Dreams
Excellent communication, service and quality
Excellent communication (thanks Qamar), care of service and quality of the cars they are selling. Well organised, making the transaction and pickup experience seamless.
1 de janeiro de 2025
Avaliação não solicitada
Resposta da carvender
Dear Valued Customer,
Happy New Year! Congratulations! on buying a new 100% electric car and contributing your role in saving the Planet and your Valet!
Thank you every so much for taking the time to leave us a 5-star review! You have made our day! We appreciate your business.
We are thrilled to hear that you had received an excellent service from Qamar, seamless experience and organised whole process.
At Motoroo, we source out our stock very carefully; the best cars in the country, prepare cars at very high standards and make the buying process as smooth and enjoyable as possible.
Knowing that you're happy with your purchase and the service you received truly means the world to us.
We hope your new MG 100% electric car brings you many miles of joy and adventure. And, we'd love to serve you again for your future upgrades.
Warmest regards,
Motoroo Cars Ltd t/a
Motoroo
Delivering Dreams
Highly recommended
Highly recommended, Qamar literally went above and beyond to help he was them so helpful and efficient. I also took advantage of the delivery service which again was fast and efficient so happy from start to finish.
5 de janeiro de 2025
Avaliação não solicitada
Resposta da carvender
Dear Valued Customer,
Happy New Year! Congratulations! on buying a new car!
Thank you every so much for taking the time to leave us a 5-star review! You have made our day! We appreciate your business and thank you for Highly Recommending us to the rest of the world!
We are thrilled to hear that you had received an efficient service from Qamar which was above and beyond from start to finish.
At Motoroo, we source out our stock very carefully; the best cars in the country, prepare cars at very high standards and make the buying process as smooth and enjoyable as possible.
Knowing that you're happy with your purchase and the service you received truly means the world to us.
We hope your new car brings you many miles of joy and adventure. And, we'd love to serve you again for your future upgrades.
Warmest regards,
Motoroo Cars Ltd t/a
Motoroo
Delivering Dreams
Not enough transparency in pricing
Not enough transparency in pricing. I purchased a car from Motoroo, but I felt that the pricing was not transparent. There were some additional fees that I was not aware of, Which added to the overall cost. The sales team should be more upfront about the pricing.
18 de dezembro de 2024
Avaliação não solicitada
Resposta da carvender
Dear Fake Reviewer,
We are extremely sad to see this fake negative review. We have checked database of our customers and can not find your name.
We have flagged this review based on "Not a Genuine Experience" with our business and requested Trustpilot Content Integrity team to investigate the matter and take necessary action.
You were requested to provide further details of your invoice number, registration number of the car which you claimed you have purchased and new keepers name and details, BUT you never replied with any further details which proves that you do not have a genuine experience with our dealership.
We take greater pride in delivering highest possible customer experience to our real and genuine customers by maintaining transparency and honesty throughout their buying journey and this all reflecting in their 5 star genuine experience and real reviews.
Our prices are 100% transparent and available on our website and we do not have any hidden charges or ask extra fee from our customers so our real customers are aware of what they are paying for the car prices. We are FCA regulated and maintain a clear transparency in all our dealings.
We believe, you have either mixed up with another company with similar name OR you are a competition and leaving this fake review.
We are motoroo cars Ltd and based in watergate, broxhill road, havering-atte-bower, RM4 1QH and we do not have any other branch at all at this moment of time. Please check your invoice and address and if its not matching with ours then please delete this review.
You are kindly requested to delete this review as you do not have a genuine experience with our dealership. We thank you in advance for taking the correct action.
Kind Regards,
Motoroo Cars Ltd
Had a wonderful experience purchasing…
Had a wonderful experience purchasing from Motoroo, Abdul in particular was extremely helpful and provided a great experience, the company was so quick and efficient I saw the car on Thursday and by Sunday morning it was mine. All questions and worries were answered and explained right away making it a much more enjoyable experience. Abdul arrived dropping the vehicle off and was so lovely making the process much easier too, he was extremely kind dropping off some chocolates too going that extra mile. Would definitely recommend and could not fault them at all.
5 de janeiro de 2025
Avaliação não solicitada
Resposta da carvender
Hi David,
Happy New Year! Congratulations! on buying a new car!
Thank you every so much for taking the time to leave us a 5-star review! You have made our day! We appreciate your business and thank you for recommending us to the rest of the world!
We are thrilled to hear that you had received a wonderful, helpful and efficient experience while purchasing your car from our dealership team.
At Motoroo, we source out our stock very carefully; the best cars in the country, prepare cars at very high standards and make the buying process as smooth and enjoyable as possible.
Knowing that you're happy with your purchase and the service you received truly means the world to us.
We hope your new Prestige Mercedes-Benz CLA brings you many miles of joy and adventure. And, we'd love to serve you again for your future upgrades.
Warmest regards,
Motoroo Cars Ltd t/a
Motoroo
Delivering Dreams
Absolutely superb service and…
Absolutely superb service and attention. Car better than described would recommend highly.
5 de janeiro de 2025
Avaliação não solicitada
Resposta da carvender
Hi David,
Seasons Greetings & Happy New Year! Congratulations! on buying a new car!
Thank you every so much for taking the time to leave us a 5-star review! You have made our day! We appreciate your business and thank you for highly recommending us to the rest of the world!
We are thrilled to hear that you had received an Absolutely Superb Service and you found the car more than your expectations.
At Motoroo, we source out our stock very carefully; the best cars in the country, prepare cars at very high standards and make the buying process as smooth and enjoyable as possible.
Knowing that you're happy with your purchase and the service you received truly means the world to us.
We hope your new Ford Focus brings you many miles of joy and adventure. And, we'd love to serve you again for your future upgrades.
Warmest regards,
Motoroo Cars Ltd t/a
Motoroo
Delivering Dreams
Great experience start to finish
Such a great experience with Motoroo to buy my first car! I came across the car on Autotrader on Friday and by Monday afternoon it was on my driveway - and right before Christmas, too. Great communication via WhatsApp with Qamar who swiftly answered all of my questions for me, and the car was delivered with a smile by Abdul who also very kindly wiped down some mud that had splattered on the car during his drive over. The car arrived lovely and clean with a fresh MOT carried out this morning before delivery. And a box of chocolates as a cherry on top! Thank you for a lovely experience start to finish, and a safety net of 14 days to change my mind if I'm not happy with it for any reason. Highly recommend!
23 de dezembro de 2024
Avaliação não solicitada
Resposta da carvender
Hi Izi,
Seasons Greetings & Happy New Year! Congratulations! on buying a new car!
Thank you every so much for taking the time to leave us a 5-star review! You have made our day! We appreciate your repeat business and thank you for recommending us to the rest of the world!
We are thrilled to hear that you had received a Great Experience from start to finish from our dealership team.
At Motoroo, we source out our stock very carefully; the best cars in the country, prepare cars at very high standards and make the buying process as smooth and enjoyable as possible.
Knowing that you're happy with your purchase and the service you received truly means the world to us.
We hope your new Fiat 500 brings you many miles of joy and adventure. And, we'd love to serve you again for your future upgrades.
Warmest regards,
Motoroo Cars Ltd t/a
Motoroo
Delivering Dreams
Nice experience
Nice experience, great service.
Highly recommended
19 de dezembro de 2024
Avaliação não solicitada
Resposta da carvender
Hi Sahad,
Thank you every so much for taking the time to leave us a 5-star review! You have made our day! We appreciate your repeat business and thank you for recommending us to the rest of the world!
We are thrilled to hear that you had received a Great Service & Satisfactory response from our dealership team member.
At Motoroo, we source out our stock very carefully; the best cars in the country, prepare cars at very high standards and make the buying process as smooth and enjoyable as possible.
Knowing that you're happy with your purchase and the service you received truly means the world to us.
We hope your new reliable Toyota Yaris brings you many miles of joy and adventure. And, we'd love to serve you again for your future upgrades.
Warmest regards,
Motoroo Cars Ltd t/a
Motoroo
Delivering Dreams
5 Star Old School Service!!
I bought a car from Motoroo a couple of days ago, and what can I say?…the car was ready for me when I arrived, and was prepared to a very, very high standard. I was given time to check the car over at my leisure, no high pressure sales techniques, just a relaxed friendly atmosphere. This was followed by a test drive, all good.
On my arrival, I was greeted by Qamar and immediately offered a seat and refreshments. We completed the deal, all at a steady pace that I was comfortable with. His work ethics are outstanding!
As I am of the older generation, I can confidently say that Motoroo as a whole, delivers a trustworthy old school service. Well done to a team that I can highly, highly recommend.
15 de dezembro de 2024
Avaliação não solicitada
Resposta da carvender
Hi Peter,
Thank you every so much for taking the time to leave us a 5-star review! You have made our day! We appreciate your business and thank you for highly recommending us to the rest of the world!
We are thrilled to hear that you had received a trustworthy and ols school styled service from our dealership team specially from Qamar. He was finalist for Rising Star Award 2024 of Motor Trader Industry Awards 2024 so a big asset of our company.
At Motoroo, we source out our stock very carefully; the best cars in the country, prepare cars at very high standards and make the buying process as smooth and enjoyable as possible.
Knowing that you're happy with your purchase and the service you received truly means the world to us.
We hope your new Prestige Audi A3 brings you many miles of joy and adventure. And, we'd love to serve you again for your future upgrades.
Warmest regards,
Motoroo Cars Ltd t/a
Motoroo
Delivering Dreams
Again an outstanding experience at…
Again an outstanding experience at Motoroo Car! The staff was incredibly professional, knowledgeable, and genuinely helpful throughout the entire process. Mohammed and Qamar went above and beyond to answer all my questions and helped me find the perfect car within my budget.
The entire buying process was smooth, transparent, and stress-free—no pressure at all! The team ensured I understood every detail about the car and the financing options available.
I couldn’t be happier with my new vehicle and highly recommend Motoroo Car to anyone looking for exceptional service and a great selection of vehicles. Thank you for making this such a positive experience!”
17 de dezembro de 2024
Avaliação não solicitada
Resposta da carvender
Hi Dragos,
Thank you every so much for taking the time to leave us a 5-star review! You have made our day! We appreciate your repeat business and thank you for recommending us to the rest of the world!
We are thrilled to hear that you had received an outstanding repeat experience with our company.
At Motoroo, we source out our stock very carefully; the best cars in the country, prepare cars at very high standards and make the buying process as smooth and enjoyable as possible.
Knowing that you're happy with your purchase and the service you received truly means the world to us.
We hope your new 2023 Toyota CH-R Sport brings you many miles of joy and adventure. And, we'd love to serve you again for your future upgrades.
Warmest regards,
Motoroo Cars Ltd t/a
Motoroo
Delivering Dreams
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