Great experience! We booked a 9 seats VW caravelle for 5 days and we got exactly what we booked. They contact us few days in advance to offer us details about hand over of car. They off... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
BEST EXPERIENCE! ⭐⭐⭐⭐⭐⭐⭐ CARZRENT.com in Tenerife! Service on an Excellent Level! Collected the car on time! The Return didn't ask for lot of effort! Just drop the key, leave the parking t... Ver mais
A empresa respondeu
5 Star Review - Great Super Efficient Service Hassle free car rental in Tenerife. Love the drop off and go on the return allowing for an earlier flight with no hassle. Lovely T-ROC Converible for a fa... Ver mais
A empresa respondeu
Zweimal einen Mietwagen angefragt. Bis einschliesslich heute - 20.12.2023 -kein Feedback. Bei der Reservierungsanfrage die Mitteilung bekommen, dass man innerhalb 40 Minuten ein Feedback bekommt pe... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Why settle for ordinary rentals when you can drive with confidence and style? CarzRent is a trusted car rental company in Tenerife, offering a wide range of well-maintained vehicles at transparent and competitive prices. Whether you need a compact car for city drives, a family SUV, or a premium model for your island adventure, we’ve got you covered. Enjoy free delivery anywhere on the island, no hidden fees, and 24/7 customer support. With CarzRent, you’ll always get flexibility, reliability, and a smooth rental experience from start to finish. Book your perfect car today and explore Tenerife your way!
Informações de contato
Av. de España, 9, 38660, Santa Cruz de Tenerife, Espanha
- +34603116857
- info@carzrent.com
- carzrent.com
4,5
Excelente
89 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very poor service. Avoid this company.
very poor service. I had booked a car. Since my travel plans changed, I had to cancel the reservation in advance. This company informed me that they would refund the reservation fee. They haven't done so for almost a month and they no longer respond to emails.
3 de dezembro de 2024
Avaliação não solicitada
Resposta da CARZRENT: Car Rental in Tenerife
Dear Eivinas, we sincerely apologize for the delay in processing your refund and for any inconvenience this has caused. We understand how frustrating this situation must be, and we assure you that customer satisfaction is very important to us. We regret that your experience did not meet expectations, and we will review our processes to improve our service.
reliable and friendly
Rented a car from carzrent during my trip, and overall it was a great experience! The vehicle was clean, reliable and ready on time. Booking was easy and they are friendly.
23 de setembro de 2024
Avaliação não solicitada
Resposta da CARZRENT: Car Rental in Tenerife
Thank you, Alexander, for your positive feedback. We’re glad to hear that you had a great experience with our service and that the vehicle met your expectations. Ensuring a smooth booking process and providing clean, reliable cars is our priority. We appreciate your support and look forward to serving you again in the future.
Very happy with the service
Very happy with the service, was on time delivery to our hotel and paperwork took a minimum time. Thank you
5 de setembro de 2024
Avaliação não solicitada
Resposta da CARZRENT: Car Rental in Tenerife
Thank you, Jonas, for your kind words. We’re glad to hear that you were happy with our service and that the car was delivered to your hotel on time with minimal paperwork. We appreciate your feedback and look forward to assisting you again in the future.
I had the car booked months in advance
I had the car booked months in advance. Night before I get an email saying it has been cancelled. Totally ruined my holiday, I had it planned around getting the car. I also still haven’t been refunded. I contacted the company multiple times and have been ignored every time. Must be a scam!
29 de junho de 2024
Avaliação não solicitada
Resposta da CARZRENT: Car Rental in Tenerife
Hi by recent fatal accident company changed age limit policy of young drivers. You are 21 years old. And you ordered BMW, we could offer you less powerful car. Also today yesterday was Saturday and today is Sunday, banks don’t process refunds during weekends. Your refund would be in account tomorrow morning. We apologies for inconvenience but safety of our customers is number one priority. Thank you for understanding
First time using these guys and didn’t…
First time using these guys and didn’t disappoint! Kept in touch via WhatsApp and helped us straight away when needing any help. Good clean car and will defo use again.
21 de abril de 2024
Avaliação não solicitada
Resposta da CARZRENT: Car Rental in Tenerife
Thank you, Paul, for your great feedback. We’re happy to hear that your first experience with us was a positive one and that our team was able to assist you promptly via WhatsApp. Providing clean, reliable cars and excellent customer support is our priority. We appreciate your support and look forward to welcoming you again in the future.
Zweimal einen Mietwagen angefragt.
Zweimal einen Mietwagen angefragt.
Bis einschliesslich heute - 20.12.2023 -kein Feedback.
Bei der Reservierungsanfrage die Mitteilung bekommen, dass man innerhalb 40 Minuten ein Feedback bekommt per Mail oder SMS - nichts.
Da hat man es scheinbar nicht nötig. AUch wenn kein Auto zu dem angefragten Zeitraum zur Verfügung steht, wäre es schön ein Feedback zu bekommen. Das können andere besser...sie es Cicar, Autoreisen, Pluscar....da bekommt man wenigstens eine Absage
20 de dezembro de 2023
Avaliação não solicitada
Resposta da CARZRENT: Car Rental in Tenerife
Es tut uns leid zu hören, dass Sie keine zeitnahe Antwort auf Ihre Reservierungsanfragen erhalten haben. Aufgrund der hohen Nachfrage und der Belastung kann es manchmal zu Verzögerungen bei den Antworten unserer Anbieter kommen. Wir verstehen, dass eine schnelle Kommunikation entscheidend ist und arbeiten stets daran, unseren Service zu verbessern. Wir schätzen Ihr Feedback und entschuldigen uns für jegliche Unannehmlichkeiten. Bitte kontaktieren Sie uns erneut, falls Sie weiterhin Unterstützung benötigen oder Fragen haben.
I rented a car for 5 days in CarzRent
I rented a car for 5 days in CarzRent. Inexpensive, fast at the reception. The car is in good condition. Polite staff at the check-out.
29 de outubro de 2023
Avaliação não solicitada
Resposta da CARZRENT: Car Rental in Tenerife
Thank you for your feedback on CarzRent. We're delighted to hear that you found our service affordable and efficient, and that our staff were courteous during your experience. It's great to know the car was in good condition. We look forward to serving you again in the future!
rented a compact car last weekend..
rented a compact car last weekend... it was a bit older than i thought but drove well. great on gas, which was a plus. easy to park too, especially in tight spots. simple return process, no hassles.
16 de novembro de 2023
Avaliação não solicitada
Resposta da CARZRENT: Car Rental in Tenerife
Thank you for your feedback on your recent compact car rental. We're glad to hear that the car performed well, was fuel-efficient, and convenient for parking in tight spaces. It's good to know that you found the return process straightforward and hassle-free. We appreciate your insights and will take note of your comments regarding the car's age. We look forward to the opportunity to serve you again and provide an even better experience next time.
ausgezeichnete Ausbildung und eine…
ausgezeichnete Ausbildung und eine tolle Autovermietung, alles ist einfach super, der Kundenservice ist erstklassig und auch die Preise sind angemessen
14 de dezembro de 2022
Avaliação não solicitada
Resposta da CARZRENT: Car Rental in Tenerife
Vielen Dank für Ihr positives Feedback und die Anerkennung unserer Bemühungen, ausgezeichneten Kundenservice und faire Preise zu bieten. Es freut uns sehr, dass Sie mit unserer Autovermietung zufrieden sind. Wir sind stets bestrebt, unseren Service zu verbessern und hoffen, Sie bald wieder als Kunden begrüßen zu dürfen.
Resposta da CARZRENT: Car Rental in Tenerife
You're welcome, and thank you for your kind words! We're delighted to hear you had an excellent experience with our car service. Your satisfaction is our top priority, and we look forward to serving you again.
Excellent car rental service
Excellent car rental service. We took a car for a week, nice, clean, well-groomed, it's a pleasure to use. The price is acceptable
9 de novembro de 2022
Avaliação não solicitada
Resposta da CARZRENT: Car Rental in Tenerife
We're so glad to hear that you had a positive experience with our car rental service and that the cleanliness and condition of the car made for a pleasurable journey. We strive to provide great value at an acceptable price point and are happy to know it met your expectations. Thank you for choosing us for your week-long rental, and we look forward to the opportunity to serve you again!
Аренда автомобилей на высшем уровне
Аренда автомобилей на высшем уровне. Остались довольны
7 de outubro de 2022
Avaliação não solicitada
Resposta da CARZRENT: Car Rental in Tenerife
Мы очень рады, что вы остались довольны нашим сервисом аренды автомобилей. Спасибо за ваш отзыв! Мы стараемся предоставлять высокий уровень обслуживания каждому клиенту и с нетерпением ждем возможности помочь вам снова в будущем.
I rented a car
I rented a car, I liked everything very much, fast service, the car is in good condition, communication support for any question, thanks again, I'm glad I chose you
15 de novembro de 2022
Avaliação não solicitada
Resposta da CARZRENT: Car Rental in Tenerife
Thank you for your kind words and for taking the time to share your experience! We're delighted that you were satisfied with the speed of our service, the condition of our car, and our customer support. We're glad you chose us too and look forward to the opportunity to serve you again in the future. Thank you for choosing us!
You guys are doing excellent work
You guys are doing excellent work. Here everyone can get car on rent
14 de junho de 2022
Avaliação não solicitada
Resposta da CARZRENT: Car Rental in Tenerife
Thank you for your positive review! We're thrilled to hear that our services met your expectations. We pride ourselves on making car rental accessible to everyone and are glad you found what you were looking for with us. We appreciate your support and look forward to serving you again.
Es ist gut
Es ist gut, aber es muss in einigen Dingen modifiziert werden, aber am Ende ist es sehr wunderbar, ich empfehle es zu benutzen
8 de outubro de 2022
Avaliação não solicitada
Resposta da CARZRENT: Car Rental in Tenerife
Vielen Dank für Ihr Feedback und Ihre Empfehlung. Wir freuen uns, dass Sie insgesamt zufrieden sind und nehmen Ihre Anregungen zu den Verbesserungen ernst. Wir arbeiten kontinuierlich daran, unseren Service zu perfektionieren. Es wäre hilfreich, wenn Sie uns konkrete Bereiche nennen könnten, in denen Sie Änderungen vornehmen würden. Wir schätzen Ihre Meinung sehr und hoffen, dass Sie uns auch in Zukunft die Gelegenheit geben, Sie von unserem verbesserten Service zu überzeugen.
Very good and excellent rental
Very good and excellent rental, I recommend it to everyone! It's awesome!
11 de agosto de 2022
Avaliação não solicitada
Resposta da CARZRENT: Car Rental in Tenerife
We're delighted to hear that you had an excellent experience with our rental service and appreciate your enthusiastic recommendation! It's wonderful to know that we could provide a service that you describe as awesome. Thank you for your support, and we look forward to serving you and your referrals in the future.
Ich brauchte dringend ein Auto
Ich brauchte dringend ein Auto. Ich habe sie über diese Firma gemietet. Ein schönes Auto.
29 de setembro de 2022
Avaliação não solicitada
Resposta da CARZRENT: Car Rental in Tenerife
Es freut uns zu hören, dass wir Ihnen schnell ein schönes Auto zur Verfügung stellen konnten und dass Sie mit dem Mietvorgang zufrieden waren. Wir sind immer hier, um sicherzustellen, dass Sie das bekommen, was Sie brauchen, wenn Sie es brauchen. Vielen Dank für Ihr Vertrauen in unsere Firma und wir hoffen, Sie bald wieder als Kunden begrüßen zu dürfen.
Excellent car rental
Excellent car rental. Everything is arranged according to the contract, the price is pleasant.
29 de setembro de 2022
Avaliação não solicitada
Resposta da CARZRENT: Car Rental in Tenerife
Thank you for your feedback. We're glad you found the rental agreement to your satisfaction and our prices agreeable. We always aim to provide clear and fair terms for our customers. We look forward to serving you again in the future!
Hace dos días alquilé un auto
Hace dos días alquilé un auto, me resultó muy cómodo y agradable alquilar un auto. El auto estaba limpio, con aire acondicionado, muy cómodo para conducir, y también me gustó mucho el hecho de sentirme seguro. Me gustó, ¡ahora sé dónde alquilaré un auto!
30 de setembro de 2022
Avaliação não solicitada
Resposta da CARZRENT: Car Rental in Tenerife
¡Nos complace mucho que su experiencia de alquiler con nosotros haya sido cómoda y satisfactoria! La seguridad y comodidad de nuestros clientes es nuestra prioridad, y es gratificante saber que tanto la limpieza del vehículo como las comodidades como el aire acondicionado contribuyeron a una experiencia positiva. Agradecemos mucho su elección y comentario, y esperamos volver a ofrecerle nuestro servicio de alquiler de autos en el futuro. ¡Gracias por confiar en nosotros para sus necesidades de alquiler!
It's the best website for renting a…
It's the best website for renting a car, it's totally useful and it's working fine and in great quality, everyone have to try it
8 de outubro de 2021
Avaliação não solicitada
Resposta da CARZRENT: Car Rental in Tenerife
We're thrilled to receive such positive feedback! It's great to know that you find our website the best for car rentals and that you're satisfied with the functionality and quality of our service. We're grateful for your endorsement and are glad that you would recommend us to others. We look forward to continuing to provide you with the best possible service. Thank you for choosing us!
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