waited 3 minutes for chat help while stuck in traffic, got instant answers, but they couldnt fix my bonus issue?
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Veja o que dizem as avaliações
Balance changed on desktop before mobile. The issue was that my banking app showed payment while the site stayed unchanged. boring account functions should just work. My coffee went cold while I compa... Ver mais
Three tickets over five weeks, 44112, then 46980, then 51226, all on the same document issue, each answered by someone with no sight of the other two. Nothing carries across, so you rebuild the whole... Ver mais
Asked support about a sports betting question and they answered in under 5 minutes, very friendly team.
Detalhes da empresa
Escrito pela empresa
Découvrez une sélection de casinos en ligne pour joueurs français, évaluée selon la sécurité, la fiabilité, la rapidité et la qualité du service client.
Informações de contato
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
No thanks
No thanks, My 210 euros payout went back to casino balance without any message on a work break
gagné 48€ sur Big Bass
gagné 48€ sur Big Bass, allé retirer, et toute la demande avait disparu de l'historique au matin.
aucun mail, solde revenu à ce qu'il était avant.
bizarre
A scratch card froze right as the bonus…
A scratch card froze right as the bonus feature started
Monthly casino spending
Monthly casino spending, straightforward to read.
I checked with 9% battery left and free…
I checked with 9% battery left and free spins never appeared after I reopened Live Roulette. I checked again later and the page still showed the same thing.
new games section is old.
after login
after login, Verification email #51044 showed it clearly: support email approved the file after case 78787 but the casino account refused it. Email update showed another balance during a rushed break
before the school run
before the school run, Ticket #16799 — chat closed after 16 minutes mid-message about the missing payout. Email update made the casino status feel like a wasted break before I closed the tab.
Simone told me the bonus was pulled for…
Simone told me the bonus was pulled for a breach of the max bet rule
i asked which spin
she said the system does not show that to agents
so the evidence is NOT visible to anyone i can speak to
The verification tab looked complete…
The verification tab looked complete until cashout. Then a fresh request appeared and the payout stopped at review, which felt backwards. The detail mattered because the balance had changed.
I switched from phone to laptop after a…
I switched from phone to laptop after a game froze. The lobby remembered the game, but the balance took another few minutes to catch up. I saved a screenshot before closing the page.
first cashout i have ever tried here…
first cashout i have ever tried here and it got knocked back twice over the same document, no idea if im doing something wrong or if thats just normal here.
Three tickets over five weeks
Three tickets over five weeks, 44112, then 46980, then 51226, all on the same document issue, each answered by someone with no sight of the other two. Nothing carries across, so you rebuild the whole payout history every time
I opened request 66520 after the…
I opened request 66520 after the account page contradicted itself.
The issue was that the next agent had no chat history.
polite wording did not fix the wrong answer.
I noticed it because I checked both desktop and mobile.
Autoplay on Moon Princess
Autoplay on Moon Princess; recently played with case #33310 opened the wrong slot again.
Lobby notice changed after refresh once the payout mattered.
No clear casino update appeared later.
Payout #72594 got messy when the…
Payout #72594 got messy when the cashier at Tue 23:47 moved my payout from pending to failed with no note. Bonus screen showed an older status at Fri 19:49.
The cashier lets you deposit in seconds…
The cashier lets you deposit in seconds but the withdrawal form is buried three menus deep and keeps timing out on submit.
I submitted my utility bill and the…
I submitted my utility bill and the profile remained pending. Oddly, the upload bar hit 100% then returned to zero. I spent more time reading the profile than taking the photo. I spent so long comparing the screens that my coffee went cold.
deposit cap on cheap Android looked…
deposit cap on cheap Android looked normal until spend filter missed Friday deposits after 13 minutes that history counted. Casino page hid the cashout reason while profile status said manual check.
Claimed the 50 complimentary spins
Claimed the 50 complimentary spins, got 20 of them, and the promotion screen had already changed its wording by the time I went back to check 😑 without an email about the change arrived either way.
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