Cast Iron Radiators Ltd Avaliações 

132
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Bardzo dobra i mila obsluga telefoniczna i niezmiernie pomocna. Zamowiony przeze mnie grzejnik idealnie komponuje sie w mojej garderobie, oprocz tego fantastycznie ogrzewa pomieszczenie. Polecam s... Ver mais

Avaliado com 4 de um total de 5 estrelas

Great service & price. Friendly and helpful staff. Although, initially happy with the radiators, I was a little disappointed with the BTU calculator due to the rooms not being as warm as I expe... Ver mais

Avaliado com 5 de um total de 5 estrelas

I requested an estimate online and received a comprehensive response the following day. The quote included a decent discount of 10% off the quoted web prices. My order was for ten, four column... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Bonjour, je m’appelle Patricia ROSAT je vis en Nice à la côte d’Azur. J’ai 31 ans, je suis sympa, charmante et j’adore rigoler. Je fais le commerce international depuis le décès de mes parents,... Ver mais

Detalhes da empresa

  1. Fabricante
  2. Arquiteto Projetista
  3. Loja de artigos para reforma residencial
  4. Designer de interiores
  5. Encanador

Escrito pela empresa

Cast Iron Radiators .com has been manufacturing and supplying traditional cast iron radiators for over 15 years, earning a reputation for quality, reliability, and expert craftsmanship. As part of one of the UK’s largest cast iron radiator manufacturing groups, we offer a trusted selection of time-proven historic designs, finished to the highest standards in our most popular colours. For knowledgeable advice and a professional service you can rely on, call us on 01723 321 000 to discuss your requirements.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

132 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

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4,0

Todas as avaliações

(132)

4 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent Service

Very helpful throughout the service, with all questions answered before purchase and care/handling instructions received. Checked quite a few other sites and found this to be best price for complete service. The product is an Arroll cast iron radiator in which I'm extremely happy with and arrived within the estimated delivery time. Can't fault the service and will be using again.

21 de junho de 2016
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Resposta da Cast Iron Radiators Ltd

Hi Neil

Many thanks for taking the time out to review your experience with us and leave feedback

The CIR Team

Avaliado com 5 de um total de 5 estrelas

Quick, very nice design and good prices

Not much to say except that the customer service is efficient and quick. products look very appealing and delivery is rapid.
Regards

6 de junho de 2016
Avaliação não solicitada
logotipo da Cast Iron Radiators Ltd

Resposta da Cast Iron Radiators Ltd

Thank you kindly for taking the time out to leave feedback for us. It gives us a great sense of satisfaction to know we have yet another happy customer.

Regards

The CIR team

Avaliado com 4 de um total de 5 estrelas

Happy to recommend

Helpful service, patient and knowledgable staff. Good quality product. Happy to recommend.

12 de maio de 2016
Avaliação não solicitada
logotipo da Cast Iron Radiators Ltd

Resposta da Cast Iron Radiators Ltd

Many thanks for taking the time out to review our company. Our aim is to give each customer a pleasant experience with ourselves ensuring our quality products are delivered in a timely manner.

CIR

Avaliado com 5 de um total de 5 estrelas

Beautiful!

Our radiators are better than we expected and we absolutely love them (who knew a radiator could be so exciting!) The service was fantastic. They are super heavy so not easy to move but worth it

17 de abril de 2016
logotipo da Cast Iron Radiators Ltd

Resposta da Cast Iron Radiators Ltd

Hi VB

Many thanks for the fabulous feedback, we do aim to please and are elated that you are happy with the product and service.

CIR

Avaliado com 5 de um total de 5 estrelas

Great service

Great looking product, really good service throughout

11 de abril de 2016
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Resposta da Cast Iron Radiators Ltd

Hi Orlik

Many thanks for taking the time out to leave us a review it is greatly appreciated. We are delighted you are happy with the product and service you received.

CIR

Avaliado com 5 de um total de 5 estrelas

Top Quality Radiators

Beautifully finished radiators, competitive prices, easy relaxed ordering, professional n friendly service!

19 de fevereiro de 2016
Avaliação não solicitada
logotipo da Cast Iron Radiators Ltd

Resposta da Cast Iron Radiators Ltd

Many thanks for taking the time out to review our products and services as we do endeavour to provide a service tailor made to suit each individual customer requirements.

CIR

Avaliado com 4 de um total de 5 estrelas

Great rads!

Absolutely love the Royal rads in painted foundry grey!

Would highly recommend.

10 de fevereiro de 2016
Avaliação não solicitada
logotipo da Cast Iron Radiators Ltd

Resposta da Cast Iron Radiators Ltd

Many thanks for taking the time out to leave feedback, it is greatly received.

CIR

Avaliado com 5 de um total de 5 estrelas

Wonderful customer service and gorgeous radiator.

We purchased polished Narrow Duchess cast iron radiator to stand as a feature in hallway. After discussion with the knowledgeable staff we chose the tradition polish in keeping with the house. Thrilled with the radiator and its accessories. It is going to make me smile for a long time. The service from Cast Iron Radiators Ltd was amongst the best I have received. They kept me informed from order to delivery. Just wonderful.

26 de janeiro de 2016
Avaliação não solicitada
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Resposta da Cast Iron Radiators Ltd

We are delighted to have been of service to you Vicky and many thanks for taking the time to review our company and share your experience with us.

CIR

Avaliado com 5 de um total de 5 estrelas

Loving our new rads

We refurbished our house and replaced all the radiators upstairs with pewter coloured ones from Cast Iron Radiators. They are brilliant and have been admired by all who visit! The service was fantastic, from initial advice on which sizes would work in each room, to update on delivery. They are heavy but our builders handled them !

24 de janeiro de 2016
Avaliação não solicitada
logotipo da Cast Iron Radiators Ltd

Resposta da Cast Iron Radiators Ltd

Hi Julia, many thanks for taking the time out to review our company. All feedback is welcomed however it is still nice to know our products and service make people happy.


CIR

Avaliado com 5 de um total de 5 estrelas

Great Product & Professional People

The products are a delight; they are features that enhance what could be the dullest parts of the room. As with all custom-made items, there is a lead time, so order well in advance to be sure. Staff provide updates and delivery dates with warnings to have plenty of muscle available on the date of delivery, together with helpful handling advice as these things are HEAVY. Any niggles (I only experienced 1) are rectified in good time and at their cost. I have used twice and I will use again.

23 de janeiro de 2016
Avaliação não solicitada
logotipo da Cast Iron Radiators Ltd

Resposta da Cast Iron Radiators Ltd

Many thanks for taking the time out to review our company as all feedback is greatly received. We do endeavour to provide quality products at a competitive prices but as with any manufacturing process there can occasionally be "niggles" as it were which we are more than happy to resolve. Your much valued customer is highly appreciated.

CIR

Avaliado com 5 de um total de 5 estrelas

A work of art - worth the wait and every penny

We ordered one radiator to be a 'feature' in the kitchen of our tiny French house. We ordered the painted and antiqued finish. When it arrived it exceeded all my expectations .. I have never used the words 'beautiful' and 'radiator' in the same sentence before but they are entirely appropriate.

Notes to selves - If the excellent sales assistants (Alison and Lisa) give you advice re the colour - Listen! They know what they are talking about. Also check the delivery date with them when you order - the lead time on the website is not necessarily accurate - but as above, worth the wait! or weight in this case - The rads weigh a tonne .. we were offered shipping to France for an extra £100 and in other circumstances that would be well worth it.

20 de janeiro de 2016
Avaliação não solicitada
logotipo da Cast Iron Radiators Ltd

Resposta da Cast Iron Radiators Ltd

Many thanks for taking the time out to review our company, all feedback is welcomed as we are always looking at ways to make the whole customer experience a pleasant one. We are extremely delighted that our product has exceeded your expectations and that our friendly staff have endeavoured to assist you along the process of what can be a very difficult decision. We are constantly striving to improve our services therefore your comments regarding the lead time have been duly noted, the need to update this part of the website more regularly during peak times is being looked at.

Avaliado com 5 de um total de 5 estrelas

Very happy

I have ordered 3 sets of Radiators now and am happy to say they are fantastic. Very helpful and polite customer service, a pleasure to deal with people who do what they say they will do, and then do it well.
Very happy customer, well done
Simon

20 de janeiro de 2016
Avaliação não solicitada
logotipo da Cast Iron Radiators Ltd

Resposta da Cast Iron Radiators Ltd

Hi Simon many thanks for taking the time out to review our company. We endeavour to produce high quality goods and finishes in a timely manner and to know we have achieved this with happy customers makes our commitment worth while.

Avaliado com 5 de um total de 5 estrelas

Cooper, France

Excellent service both before and after the order process, help and guidance was no problem for style, size etc, nothing appeared to be too much trouble. I omitted to order one of the radiators and this was turned around in 24 hours for us, really exceptional service and support.

The radiators look great, perform very well and represent excellent value in the marketplace in comparison to similar products in the market.

11 out of 10 and particular thanks to Alison and the production team.

18 de janeiro de 2016
logotipo da Cast Iron Radiators Ltd

Resposta da Cast Iron Radiators Ltd

Hi Mr Cooper happy we could help and many thanks for taking the time out to review our company. It is always a pleasure to know that we have made a positive impact on our en-valued customers.

Avaliado com 5 de um total de 5 estrelas

Great Service and great product

I ordered 5 radiators from CIR Ltd in September 2015 and couldn't be happier. The online system seemed to get confused because I was ordering 3 the same size - so I simply rang them and placed a telephone order. Actually speaking to someone was great anyway because they were able to answer a couple of queries I had straight away. Radiators did take a bit longer to arrive than I expected (20 days from order to delivery) but I had ordered them in good time so not a problem for me. One 20 section radiator came in three parts and a couple of the joining nipples were missing but they were sent out the day after I rang to let them know. The packaging was excellent and radiators all in excellent condition. I ordered primed radiators and painted them myself. They warned me that radiators were v heavy - and they were. It took 3 men to get the 15 section ones upstairs! They were fitted with no problems by very experienced plumber I use - valves and wall stays also of good quality. Very pleased with both the product and the service. Thank you Cast Iron Radiators Ltd!

15 de janeiro de 2016
Avaliação não solicitada
logotipo da Cast Iron Radiators Ltd

Resposta da Cast Iron Radiators Ltd

Hi Marion

Many thanks for the taking the time out to review our company and giving us a fair review. All feedback is welcomed on board and is greatly satisfying to see happy customers.

Avaliado com 5 de um total de 5 estrelas

New cast iron radiators

Great cast iron radiators that have transformed our house. Good communication by phone and e-mail. We are very pleased indeed and are really enjoying everything about the radiators

22 de dezembro de 2015
logotipo da Cast Iron Radiators Ltd

Resposta da Cast Iron Radiators Ltd

That is great news, many thanks for taking the time out and leave us feedback.

Avaliado com 1 de um total de 5 estrelas

Disappointing

What a very disappointing experience... Long wait for delivery... Arrived incomplete! poor customer service response to missing caps .... Arrived after 3 requests but unfinished metal so does not match radiator...

6 de outubro de 2015
logotipo da Cast Iron Radiators Ltd

Resposta da Cast Iron Radiators Ltd

Thanks for this feedback. The issue here with delivery was because there was a delay on Electric heating elements which we buy through a third party. As the countries largest Cast Iron Radiator manufacturer our lead times do go up as well as down depending upon the time of year. This cast iron radiator was ready for dispatch 7 days after the order was taken, however, there was a delay in waiting for the electric heating elements from our supplier of another 10 days. This was unacceptable and we are sorry. We are constantly reviewing our suppliers and thank you for this feedback.

Avaliado com 5 de um total de 5 estrelas

Polecam!!!

Bardzo dobra i mila obsluga telefoniczna i niezmiernie pomocna. Zamowiony przeze mnie grzejnik idealnie komponuje sie w mojej garderobie, oprocz tego fantastycznie ogrzewa pomieszczenie.
Polecam serdecznie ta firme. W przyszlosci planuje wymiane grzejnikow w hallu i w lazience.
Dziekuje bardzo!

24 de setembro de 2015
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Convenienza ed ottimo servizio

Dopo l'acquisto dei termosifoni posso esprimere la mia eccellente opinione sui costi bassi dei prodotti e sull'ottimo servizio al cliente.
Ho ricevuto i termosifoni in Italia e tutto era perfetto.
Non solo si risparmia ma i servizi di spedizione ed assistenza durante tutte le fasi sono stati di ottima qualità, oltre che la bellezza dei termosifoni da me scelti.
Consiglio a tutti l'acquisto da questa azienda x professionalità, costi bassi, possibilità di scelta e qualità del servizio.
Per chiunque in Italia e all'estero consiglio quest'azienda.

15 de setembro de 2015
logotipo da Cast Iron Radiators Ltd

Resposta da Cast Iron Radiators Ltd

Molte grazie per aver dedicato del tempo per lasciare un feedback. Apprezziamo questo e sono sempre felice di aiutarvi.

Avaliado com 5 de um total de 5 estrelas

Great product - great long distant customer care

I heard about this company through a family friend, whilst visiting the u.k. I recently worked on renovating a duplex apartment home, in the heart of Brooklyn, New York.

We ordered 4 Victorian radiators and couldn't be happier with the quality and service received from this company. From ordering to receiving only took approximately 5 weeks.

12 de setembro de 2015
Avaliação não solicitada
logotipo da Cast Iron Radiators Ltd

Resposta da Cast Iron Radiators Ltd

Many thanks for taking the time out to review our goods and services. Your feedback is gratefully received with deep pride.

Avaliado com 5 de um total de 5 estrelas

Calitate acces la succes

Buna, vreau sa multumesc echipei de la Cast Iron Radiators Ltd cu baza de lucru din Scarbourough UK pentru ajutorul si oferta lor pentru cumpararea caloriferelor din fonta cu finisaje si culori decorative ,mi-am petrecut o mulțime de timp sa vizitez toate ofertele companiilor online atat din Romania cat si din Marea Britanie, inainte de a lua o decezie .Comparand calitatea produsului si pretul pentru comanda mea sant foarte multumita ca sunt oferite servicii excelente, cu o notă personală. Aspectul si dimensiunile radiatoarelor din fonta pe masura incaperilor casei mele sant esentiale si perfecte pentru a o incalzi in zilele friguroase ale zonei unde locuesc....Multumesc

11 de setembro de 2015
Avaliação não solicitada
logotipo da Cast Iron Radiators Ltd

Resposta da Cast Iron Radiators Ltd

Feedback-ul dvs. este foarte primit și cel mai bun venit. Suntem întotdeauna fericiți să vă ajutăm

CIR

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