Had placed a large order when my wife pointed out that the delivery was likely to take place when we were away from home. I immediately emailed customer service and requested a short delay on deli... Ver mais
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Veja o que dizem as avaliações
Staff always really friendly and Jackie always goes that extra mile to make sure we have what we need. from alterative products. if possible to changing delivery dates when our computer does not allow... Ver mais
For the second time in three years of ordering from Catering 24, there was an item missing. We were closed for maintenance so have only just realised that our last order was missing lids but the conta... Ver mais
A empresa respondeu
I called up catering24 as another supplier had sent me the wrong goods and had to wait 3-4 days for return and refund ! When I spoke to Hayley she quickly helped me find the items required and offer... Ver mais
Detalhes da empresa
- Loja de materiais para empacotamento
- Empresa de empacotamento
- Loja de materiais para restaurantes
- Atacado
Escrito pela empresa
Catering24 is a recognised national online distributor of catering disposables and have been serving the UK foodservice industry since 1992. A first and second-generation family award-winning business that has one of the largest ranges of stocked takeaway packaging, disposable cups and cleaning hygiene to name a few areas of our expertise. Our website displays live stock and we offer free next working day delivery for all orders over £100 in value, order before 9pm for same day dispatch. Catering24 have a dedicated customer service team on hand to support you in your product enquiries and customer support Monday to Friday. We have been known within the industry as the distributor that is There When You Need Us.
Informações de contato
Etiquette Park, Manners Avenue, Ilkeston, DE7 8FU, Ilkeston, Reino Unido
- 01159444434
- hello@catering24.co.uk
- catering24.co.uk
4,5
Excelente
283 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 33% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Quality Products, Exceptional Customer Service
Bought from them for over 3 years now. Always great quality products and exceptional customer service!
Special thanks to Hayley for resolving a recent issue we had promptly and efficiently. :)
21 de julho de 2023
Avaliação não solicitada
Customer service 5 stars!
Customer service as it should be! Just perfect! Deliveries: reliable and correct within the given timeslots.
31 de julho de 2023
Avaliação não solicitada
Excellent customer service and prompt…
Excellent customer service and prompt response to queries.
31 de julho de 2023
Avaliação não solicitada
Laura was super helpful this morning
Laura was super helpful this morning. And went above and beyond to sort my issue out
Massive thanks
1 de agosto de 2023
Avaliação não solicitada
Jackie has been very helpful
Jackie has been very helpful and quickly processed our order
31 de julho de 2023
Avaliação não solicitada
Catering24 has a great customer…
Catering24 has a great customer service.
Especially Jackie who is always so helpful soon we have to deal with requests and/or discrepancies.
31 de julho de 2023
Avaliação não solicitada
Excellent communication
Excellent communication - when a box of glasses went missing with DPD Catering 24 had another box to me the next day. Very impressed with their customer service!
21 de julho de 2023
Avaliação não solicitada
Thanks Lynnette,
Thanks Lynnette,
Quick to respond and very helpful!
11 de julho de 2023
Avaliação não solicitada
5 star customer service
Excellent customer service as always, always receive a quick email letting me know my order has been received and is progressing. Always dispatched promptly
12 de julho de 2023
Avaliação não solicitada
Laura was very helpful and quick to…
Laura was very helpful and quick to respond !
10 de julho de 2023
Avaliação não solicitada
Lynnette was an absolute star!
Lynnette was an absolute star!! So incredibly helpful and quick to respond, kind and understanding and keen to help. Really recommend the service provided and appreciate how they went the extra mile to help us reach a final order that suited our needs.
7 de julho de 2023
Avaliação não solicitada
Excellent Customer Service (Liberty)
Excellent Customer Service (Liberty) - quick to both respond and deal with my query.
6 de julho de 2023
Avaliação não solicitada
Great company
Regular customer, always happy. Got one issue with order today, Laura solve it promptly in polite manners. She makes you feel like valued customer. Great job!
3 de julho de 2023
Avaliação não solicitada
Great service provided by Jackie from…
Great service provided by Jackie from Catering24. Very quick to respond to any queries.
28 de junho de 2023
Avaliação não solicitada
Great service
I made a mistake with the delivery address and the guys at Catering24 changed it without hassel 😊😊
28 de junho de 2023
Avaliação não solicitada
Quick service
26 de junho de 2023
Avaliação não solicitada
brilliant customer service
Staff always really friendly and Jackie always goes that extra mile to make sure we have what we need. from alterative products. if possible to changing delivery dates when our computer does not allow us to enter the date ect. she always as a positive approach to customer service and a pleasure to do business with great team. :)
21 de junho de 2023
Avaliação não solicitada
What a sigh of relief!
Was wondering where my parcel was, so contacted catering24 on what's app and was getting dealt by Laura.
A great pleasure to deal with and sorted out my issue immediately.
It was a relief as this parcel is needed as a matter of urgency. She has put my mind at peace ✌️
22 de junho de 2023
Avaliação não solicitada
excellent customer service and competitive pricing
Laura contacted me to offer some support with purchasing other items that I may be interested in for my coffee shop. She was very helpful and as a result, due to competitive pricing, I have placed another order.
15 de junho de 2023
Avaliação não solicitada
Thanks Lynnette
Thanks Lynnette, she was very helpful with completing my delivery on time. This company never let me down and they do have great staff like Lynnette.
21 de junho de 2023
Avaliação não solicitada
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