Cathedral Hygiene Avaliações 

485
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

As a housing developer we have been working with Cathedral Hygiene for many years Both use on site and at Head Office They are very responsive and reliable The rep they assign to our team is... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We use cathedrial ourselves as well as for our customers. We have been extremely impressed with the service we receive (and the service our clients recieve) from Cathedral Hygiene, and a huge pa... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We’ve used Cathedral Hygiene Services for many, many years and have always received a fantastic level of service. A special mention has to go to Lauren and Nathan, who consistently go above and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Judith and Ryan are absolutely fantastic! They are both so friendly, helpful, and professional. They go above and beyond to make sure everything is taken care of. Highly recommended! 😊

A empresa respondeu

Detalhes da empresa

  1. Serviços de Higiene

Escrito pela empresa

Cathedral Hygiene is a family run business and one of the largest hygiene companies in the UK. We provide washroom and hygiene services and are specialists in the safe disposal of sanitary waste.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

485 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

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4,7

Todas as avaliações

(485)

144 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Exceptional and reliable

From start to finish the service has been excellent -- Judith is cheerful, efficient, reliable and discrete and Ryan does a great job looking after us behind the scenes.

10 de setembro de 2026
Avaliação não solicitada
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Resposta da Cathedral Hygiene

Thank you for your excellent review.

We are delighted to read your feedback as we always aim to provide a first-class service. We will be sure to pass your kind words on to Judith and Ryan.

The Cathedral Hygiene Team

Avaliado com 5 de um total de 5 estrelas

STAR

Paula who services our Community centre is polite professional and proud. She does a top quality job everytime she visits. Paula is a credit to your company. Highly recommend. Keep up the great work Paula .

3 de setembro de 2026
Avaliação não solicitada
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Resposta da Cathedral Hygiene

Thank you for your review, Greg.

It's great to hear about your experience with Paula. We're delighted to know that you have always found her to be polite and professional. We'll be sure to pass your feedback along to her.

The Cathedral Hygiene Team

Avaliado com 1 de um total de 5 estrelas

CROOKS!!

I would give this company 0 stars if that was an option! Absolute crooks. They stick you in a 5 year rolling contract without telling you and hide behind fine print. Shocking customer service and under hand behaviour!! AVOID!!!!!!!!!!!!!!!

7 de setembro de 2026
Avaliação não solicitada
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Resposta da Cathedral Hygiene

We're sorry to hear about your experience.

We always aim to make the duration of the contract clear. Our area sales managers are trained to fully explain this at the point of signing, and it is also provided in writing on the contract and welcome pack that is sent after signing.

If you haven't already, we would recommend contacting our office directly for further assistance.

The Cathedral Hygiene Team

Avaliado com 5 de um total de 5 estrelas

Cathedral Hygiene Service

We have used Cathedral Hygiene for many many years since we moved to this site and we have always received an exceptional service. They attend regularly as scheduled, and we have never experienced any issues. Reliable, professional and highly recommended.

28 de agosto de 2026
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Resposta da Cathedral Hygiene

Thank you for much for your lovely review and for your continued support over the years.

We're delighted to hear that you've received a consistent, reliable, and professional service from our team. We appreciate your recommendation and look forward to continuing to provide you with the same high standard of service going forward.

The Cathedral Hygiene Team

Avaliado com 4 de um total de 5 estrelas

Polite and efficient operatives

Polite and efficient operatives - great service :)

4 de setembro de 2026
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Resposta da Cathedral Hygiene

Thank you for your review.

We appreciate your positive feedback regarding our service. It's good to hear that you have found our team to be polite and efficient.

Please do get in touch anytime if you require further assistance.

The Cathedral Hygiene Team

Avaliado com 4 de um total de 5 estrelas

Overall Experience

Craig - Site Manager for Bristol Dockyards - Our contract Manager Ashley is very supportive in our needs. Whether this is changes to our service or any issues with the current ones. The site operative is very prompt and gets the job done to a very good standard. One part of the service is now no longer available which unfortunately hindered our overall service contract. Hence the star rating being a 4, if this part of the service was still available it would've certainly of been a 5!

4 de setembro de 2026
Avaliação não solicitada
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Resposta da Cathedral Hygiene

Thank you for your review and ongoing custom, Craig.

We're glad to hear that Ashley has been supportive as your area manager. We will be sure to let him know that you are pleased with his customer service.

We're sorry that the change to our service offering has impacted your overall experience. We are truly grateful for your continued support and kind words about the quality of our service.

The Cathedral Hygiene Team

Avaliado com 5 de um total de 5 estrelas

Professional Service and extremely…

Professional Service and extremely helpful!
Gareth provided a great service when I requested assistance with the online contract renewal procedure.
More than happy to recommend Cathedral Hygiene.

3 de setembro de 2026
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Resposta da Cathedral Hygiene

Thanks for your kind and positive feedback, it's great to hear that you would recommend us, that highlights the success of our account management and service.

We will endeavour to keep the high standards moving forward.

The Cathedral Hygiene Team

Avaliado com 5 de um total de 5 estrelas

The Service provided is always…

The Service provided is always efficient! Gareth was also very helpful and answered any queries I had. Thank you!

3 de setembro de 2026
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Resposta da Cathedral Hygiene

Thank you for your review, Laura.

It's great to hear that the service we provide has always been efficient. We will be sure to pass your kind words on to Gareth - he will be very pleased.

The Cathedral Hygiene Team

Avaliado com 5 de um total de 5 estrelas

very helpful and efficient

very helpful and efficient

26 de agosto de 2026
Avaliação não solicitada
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Resposta da Cathedral Hygiene

Thank you for your 5-star review, Susan, it is really kind of you to acknowledge our efficient service and know that when you need assistance, we are on hand to help.

We will continue to work hard and make sure that our standards remain high.

The Cathedral Hygiene Team

Avaliado com 5 de um total de 5 estrelas

We have been using Cathedral Hygiene…

We have been using Cathedral Hygiene for a number years and continue to be very happy with the service they offer. Our account manager, Ashley is always on hand to answer any queries and they provide a reliable and consistent service. I would not hesitate to recommend them.

1 de setembro de 2026
Avaliação não solicitada
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Resposta da Cathedral Hygiene

Thank you for much for leaving us a 5-star review, Lucy. We're very grateful that you would recommend our company.

We always love to hear from customers that we've looked after for a number of years. It's great to know that Ashley is always on hand to help with any queries and that you've found our service to be reliable and consistent.

The Cathedral Hygiene Team

Avaliado com 5 de um total de 5 estrelas

Hassle free

Easy , hassle free service. Contacted Company and within a 2 hours ,service was installed. Christine was lovely and explained everything fully , Would highly recommend Cathedral Hygiene

27 de agosto de 2026
Avaliação não solicitada
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Resposta da Cathedral Hygiene

Thank you for leaving us a 5-star review.

It's really great to hear that the installation of your products was smooth and efficient. We will aim to continue providing this high level of service during your time with us.

It's also good to know that you had an excellent experience with your area sales manager, Christine - we will be sure to pass your review along to her.

The Cathedral Hygiene Team

Avaliado com 5 de um total de 5 estrelas

Fantastic service and great products

Fantastic service and great products. Been with Cathedral for 10 years now and our rep Rhys is an asset to the company. Always available to help with any queries or needs. Highly recommend.

27 de agosto de 2026
Avaliação não solicitada
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Resposta da Cathedral Hygiene

Thank you for your positive feedback.

It's always lovely to hear from our long-term customers - we're very grateful for your custom over the last 10 years. It's great to hear that you've had such a good experience with your area sales manager, Rhys.

We will be sure to pass your feedback along to him.

The Cathedral Hygiene Team

Avaliado com 5 de um total de 5 estrelas

Super experience

Super experience. Gary Gibb kept it simple, wasnt there to do the big sell. Listened to what I needed and he tailored the new contract accordingly. Exactly what my club needed.

21 de agosto de 2026
Avaliação não solicitada
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Resposta da Cathedral Hygiene

Thank you for taking the time to share your experience. We're delighted to hear that Gary took the time to listen to your needs and provide a solution that was right for your club.

We pride ourselves on offering a tailored solution for every business, so it is wonderful to know that we were able to achieve that for you.

We will be sure to pass your lovely feedback on to Gary - he will be very pleased.

The Cathedral Hygiene Team

Avaliado com 5 de um total de 5 estrelas

Friendly and reliable

Friendly, reliable service from sales contact Tanya to the lovely ladies, Sue and Mel, carrying out the service.

25 de agosto de 2026
Avaliação não solicitada
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Resposta da Cathedral Hygiene

Thank you for your 5-star review.

It's great to read your praise for both your area sales manager, Tanya, and the customer care staff, Sue and Mel.

We will be sure to pass your lovely comments along to them - they will be very pleased.

The Cathedral Hygiene Team

Avaliado com 5 de um total de 5 estrelas

Great team, a credit to the company

What a team Louise and Emma are, a credit to Cathedral hygiene. Louise looks after us great and Emma’s service is amazing.

21 de agosto de 2026
Avaliação não solicitada
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Resposta da Cathedral Hygiene

Thank you so much for your feedback, Lisa. We appreciate you taking the time to leave us a 5-star review.

It's great to hear that Louise has been looking after you well, and it's wonderful to know that Emma's service has been equally impressive.

We will be sure to let them both know how happy you are with their service.

The Cathedral Hygiene Team

Avaliado com 5 de um total de 5 estrelas

Efficient service

We always receive an efficient service and the staff are friendly, professional and discreet.

24 de agosto de 2026
Avaliação não solicitada
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Resposta da Cathedral Hygiene

Thank you for your kind words, Gill.

We're very glad to hear that you've found the service to be professional and discreet.

We hope to continue providing you with this high level of service for many years to come.

The Cathedral Hygiene Team

Avaliado com 5 de um total de 5 estrelas

Been using Louise and the team the team…

Been using Louise and the team the team for over 5 years now, can not recommend enough for what I need for my business.

25 de agosto de 2026
Avaliação não solicitada
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Resposta da Cathedral Hygiene

Thank you so much for your review, Tracy.

It's great to hear that we have been able to provide the service your business needs, and that you would recommend us so highly.

We're also glad to hear that you've been happy with the customer service from your area sales manager, Louise, over the years. We aim to create an exceptional customer experience, and we will continue to provide an excellent service going forward.

The Cathedral Hygiene Team

Avaliado com 5 de um total de 5 estrelas

I have been set up with company for Sanitary bins.

I have been set up with company for abiut a yr now. Service has been excellent and the Rep (Jac) has been 1st class.

24 de agosto de 2026
Avaliação não solicitada
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Resposta da Cathedral Hygiene

Thank you for your review. We appreciate you taking the time to leave us 5 stars. We're glad to hear that the services have been running smoothly for the last year.

We'll be sure to let Jack know that you've been happy with her customer service.

The Cathedral Hygiene Team

Avaliado com 5 de um total de 5 estrelas

My rep Georgie is just the best

My rep Georgie is just the best. Always visits with a smile on her face. Always very professional and friendly. I have never had any problems with the company in all the years I have been with them. Definitely recommend.

24 de julho de 2026
Avaliação não solicitada
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Resposta da Cathedral Hygiene

Thank you for your lovely review, Natalie.

It's wonderful to know that you've had such a good experience with our company over the years and would recommend us.

We will be sure to pass your kind words on to Georgie.

The Cathedral Hygiene Team

Avaliado com 5 de um total de 5 estrelas

Great service from the very start

I have to say from the very first day of contact with Jack Cairns and ever since we have had started the service it has been great from Jack and her team and I cannot complain in any way whatsoever. I cannot recommend this company enough

24 de agosto de 2026
Avaliação não solicitada
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Resposta da Cathedral Hygiene

Thank you so much for leaving us 5 stars. We're very grateful that you would recommend our company.

It's especially nice to hear your positive feedback for your area sales manager, Jack - we will be sure to pass your feedback along to her.

The Cathedral Hygiene Team

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