CCTV Direct (UK) Limited Avaliações 

1.720
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The CCTV Direct UK guys are an honest,reliable and knowledgeable group. Nothing is ever too much trouble. Their service is always great. Anything from general advice to problem solving and s... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great website. Great delivery. Small error with my first order but rectified immediately. The missing part delivered 2 days later super well wrapped. Second order placed the same week, delivered w... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Great help from Sully at CCTV Direct in getting a vital alarm battery delivered to me here in Dublin. He managed to circumvent some potential Brexit-related issues and solve a delivery issue that woul... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ordered a few times before and always a good experience. Well priced products with good offers. When arrived they are all as expected. The team will help answer questions and resolve any issues. Qui... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de sistemas de segurança
  2. Loja de Alarmes Antifurto
  3. Empresa de TV a Cabo
  4. Fornecedor de Alarmes de Incêndio
  5. Radar
  6. Loja de equipamentos de segurança

Escrito pela empresa

At CCTV Direct Online, we specialise in the supply of professional-grade CCTV security cameras, DVR and NVR recorders, intruder alarms, and security lighting – serving both trade and retail customers across the UK. With over a decade of hands-on experience in the security sector, we’re proud to be recognised partners of top-tier brands including Hikvision, Texecom, Pyronix, Paxton, EZVIZ. We work closely with a wide range of customers – from wholesalers and professional installers to electricians, homeowners, and business owners – offering not just products, but complete security solutions. Our in-depth technical knowledge allows us to offer genuine advice, product recommendations, and pre-sales support tailored to your project needs. Whether you're tackling a single-site install or a multi-location project, we’re here to help. We also offer quantity discounts for repeat and bulk buyers, helping tradespeople and businesses stay competitive while using top-quality gear. Our trade counter is open Monday to Friday from 9am to 5pm, and Saturdays from 10am to 5pm – and we welcome walk-ins and collection orders. Our goal is simple: to provide top service, trusted products, and expert advice that helps keep your property protected. Security made easy, with people who know the trade.

High Quality Products

Escrito pela empresa

CCTV Direct Online supplies High Quality Products
We are dedicated to providing products and services that meet or exceed our customers' expectations. Adhering to industry best practices, we continually strive to enhance our service effectiveness.

Trade Perks Just Got Better!

Next Day Delivery • 3-Year Warranty • Easy Returns • 5% Off for Installers

Next Day Delivery • 3-Year Warranty • Easy Returns • 5% Off for Installers
We’re here to support every install with:
Fast Next Day Shipping
3-Year Warranty on All Hikvision Products
Smooth & Hassle-Free Returns
Exclusive 5% Trade Discount for Installers.

Reliable service, top brands, and unbeatable trade perks.

Informações de contato

Promotion box for CCTV Direct (UK) Limited

New AI CCTV Camera Just Launched!

Discover latest Hikvision AI-powered cameras for next Level Security.

4,6

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 47% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(1.720)

241 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very helpful

Very helpful. Great customer service.

14 de outubro de 2025
logotipo da CCTV Direct (UK) Limited

Resposta da CCTV Direct (UK) Limited

Thank you, Susan! We’re happy we could help and provide great service.

Avaliado com 5 de um total de 5 estrelas

RONS

All the information was availible

10 de outubro de 2025
logotipo da CCTV Direct (UK) Limited

Resposta da CCTV Direct (UK) Limited

Thanks, Ron! We’re glad the information was clear and helpful.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Great service from start to delivery and priced good also.

7 de outubro de 2025
logotipo da CCTV Direct (UK) Limited

Resposta da CCTV Direct (UK) Limited

Thanks, Stephen! We’re happy you were satisfied from start to finish.

Avaliado com 4 de um total de 5 estrelas

Could have been excellent

Helpful staff, well laid out website, reasonably priced gear and prompt delivery. The only problem was a very damaged box containing a quite expensive DVR - luckily no HDD's. I will use CCTVD again based on their service andthe promise to rectify should the DVR have suffered any internal damage. (Looks sound but It's not yet been tested).

9 de outubro de 2025
logotipo da CCTV Direct (UK) Limited

Resposta da CCTV Direct (UK) Limited

Thanks for the feedback! We’re glad everything arrived safely and appreciate your trust in us to make things right.

Avaliado com 5 de um total de 5 estrelas

After waiting 6 weeks for another…

After waiting 6 weeks for another company I cancelled and ordered with CCTV Direct and they dispatched straightaway and i received the items the next working day - excellent result

2 de outubro de 2025
logotipo da CCTV Direct (UK) Limited

Resposta da CCTV Direct (UK) Limited

Thank you for sharing your experience! We're glad we could step in and get your order out quickly — next-day delivery is what we aim for. Appreciate the kind words!

Avaliado com 5 de um total de 5 estrelas

Very quick

Very quick. The item came on the second day.

2 de outubro de 2025
logotipo da CCTV Direct (UK) Limited

Resposta da CCTV Direct (UK) Limited

Thanks so much! We're glad your item arrived quickly — we aim to keep things fast and hassle-free.

Avaliado com 5 de um total de 5 estrelas

Quick delivery

Quick delivery. Good price.

1 de outubro de 2025
logotipo da CCTV Direct (UK) Limited

Resposta da CCTV Direct (UK) Limited

Thanks so much for your feedback! We're glad to hear the delivery was speedy and the pricing hit the mark. If there's anything else we can assist you with, we're always here to help.

Avaliado com 4 de um total de 5 estrelas

Easy to purchase arrived in a few days…

Easy to purchase arrived in a few days Hikvision always good cameras

27 de setembro de 2025
logotipo da CCTV Direct (UK) Limited

Resposta da CCTV Direct (UK) Limited

Thanks for the great feedback! We're glad the purchase process was smooth and delivery prompt. Hikvision truly delivers reliable quality — we're proud to offer their products. If you ever need support or upgrades, we're here to help.

Avaliado com 5 de um total de 5 estrelas

The website is excellent

The website is excellent.
If you have a query they get straight back to you.
Prices are good.
Delivery is excellent

26 de setembro de 2025
logotipo da CCTV Direct (UK) Limited

Resposta da CCTV Direct (UK) Limited

Thank you for the fantastic review! We're delighted to hear that our website, pricing, and delivery all hit the mark — and that our support team was quick to respond. We work hard to make every step seamless, and your feedback means a lot. Looking forward to serving you again!

Avaliado com 5 de um total de 5 estrelas

outstanding customer service

Company we're unable to supply the ordered items through no fault of their own, but more than made up by a generous offer. Excellent customer service.

28 de setembro de 2025
logotipo da CCTV Direct (UK) Limited

Resposta da CCTV Direct (UK) Limited

Thank you for your understanding and kind words! We're sorry we couldn’t fulfil the original order, but we’re glad our team could turn things around with a gesture that made a difference. Your recognition of our customer service means a lot — we’re always here to support you.

Avaliado com 5 de um total de 5 estrelas

Can’t fault cctv direct one bit

Can’t fault cctv direct one bit, I buy security equipment off them every week, best around competitive prices and good delivery time.

2 de outubro de 2025
Avaliação não solicitada
logotipo da CCTV Direct (UK) Limited

Resposta da CCTV Direct (UK) Limited

Thank you for the glowing review! We truly appreciate your continued trust and loyalty — it means a lot to us. We're proud to offer competitive pricing, reliable delivery, and top-tier security equipment week after week. Always here to support your installations and keep things running smoothly!

Avaliado com 5 de um total de 5 estrelas

Excellent experience

Excellent experience - from purchase incl shipping to after sales service - Every time that I made contact with the team, they were ALL amazingly helpful and resolved all my queries - I would recommend this company 100%

2 de outubro de 2025
Avaliação não solicitada
logotipo da CCTV Direct (UK) Limited

Resposta da CCTV Direct (UK) Limited

Thank you for such a glowing review! We're thrilled to hear that every part of your experience — from purchase and shipping to after-sales support — was smooth and satisfying. Our team takes pride in being responsive and helpful, and your recommendation means the world to us. We look forward to continuing to support you!

Avaliado com 5 de um total de 5 estrelas

Great online service and delivery time

Registered my application quickly and supplied a DVR to me at a great price and fast delivery. Item came well packaged and works perfect. Wouldn`t hesitate to buy from them again.

25 de setembro de 2025
logotipo da CCTV Direct (UK) Limited

Resposta da CCTV Direct (UK) Limited

Thank you for the fantastic review! We're so pleased to hear that everything—from registration to delivery—was smooth and efficient. It's great to know the DVR arrived safely, performs perfectly, and met your expectations on price and service. We truly appreciate your trust and look forward to supporting you again soon!

Avaliado com 5 de um total de 5 estrelas

Friendly manor

Friendly manor, Knowledge of products ,Good price and express delivery

23 de setembro de 2025
logotipo da CCTV Direct (UK) Limited

Resposta da CCTV Direct (UK) Limited

Thank you for the kind words! We're glad our team’s friendly approach, product expertise, competitive pricing, and fast delivery all made a positive impression. We’re here whenever you need reliable security solutions — always happy to help!

Avaliado com 5 de um total de 5 estrelas

The cables I ordered were used for…

The cables I ordered were used for Analog cameras and were high quality and solved a long standing problem i had with 8meg cameras

23 de setembro de 2025
logotipo da CCTV Direct (UK) Limited

Resposta da CCTV Direct (UK) Limited

Thank you for sharing your experience! We're so pleased the cables delivered the quality you needed and helped resolve that persistent issue with your 8MP analog cameras. It's great to know our products are making a real difference — we're here whenever you need reliable solutions.

Avaliado com 5 de um total de 5 estrelas

Yesterday I Purchased 2 Excellent…

Yesterday I Purchased 2 Excellent quality Hilook cameras from Umayr, manager of CCTV Direct online ,They arrived this morning .Thank you for a good deal ,quick dispatch , excellent customer service and a good sense of humour.

25 de setembro de 2025
Avaliação não solicitada
logotipo da CCTV Direct (UK) Limited

Resposta da CCTV Direct (UK) Limited

Thank you for the fantastic feedback! We're thrilled to hear your Hilook cameras arrived swiftly and met your expectations. Umayr will be especially pleased to know his service — and sense of humour — made a great impression. We truly appreciate your support and look forward to helping with your next security upgrade!

Avaliado com 1 de um total de 5 estrelas

I paid £14.99 for next day AM delivery…

I paid £14.99 for next day AM delivery and it turned up the following day!!
Not have any refund from the seller!!

13 de setembro de 2025
logotipo da CCTV Direct (UK) Limited

Resposta da CCTV Direct (UK) Limited

Thanks for sharing your experience — I’m really sorry to hear the delivery didn’t arrive as promised. That’s understandably frustrating, especially when you’ve paid extra for a timed service,

I've checked your account and we have refunded in full your delivery charge.

Unfortunately we have to accept responsibility, we have reviewed our logistics courier performance and made some changes to ensure this is prevented from reoccuring.

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