Cecere's Music Avaliações 

158
•
O TrustScore é 2 de um total de 5

1,8

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

We purchased a Tombone online in March. Still NO trombone. Everytime we contact the response is pretty much the same response, the only difference is the delivery date, first July, then November and t... Ver mais

Avaliado com 1 de um total de 5 estrelas

Sent us a cade we couldn't use and would only refund if we paid the return postage AND reimbursed them for the postage out. The guy was really offensive and asked if I was sure I had the right instrum... Ver mais

Avaliado com 1 de um total de 5 estrelas

Almost a fortnight since I placed the order and it’s still sitting pending in ZipPay. The only communication I’ve received is this “rate your service” email. And, amazingly an email asking me to rate... Ver mais

Avaliado com 5 de um total de 5 estrelas

It's great to have a source that supplies bulk single gauge guitar strings. Good to not have to buy sets of strings all of the time when the high strings obviously break more often. Certainly gives yo... Ver mais

A empresa respondeu

Detalhes da empresa

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 008133417

  1. Loja de Instrumentos Musicais
  2. também em
  3. Conserto de instrumentos musicais
  4. Escola de Música
  5. Locadora de instrumentos musicais

Escrito pela empresa

For 50+ years Cecere's Music has been servicing the music industry. Bringing high-quality instruments to Australia with the lowest prices and high-end service. Our Mission is to source and supply Australia with the best instrument on the market and we have been doing just that since the '70s! No matter what instrument you play, Cecere's Music has the right instrument for you. We have meticulously sourced the best instruments and music gear from around the globe, some from Japan, some from Spain, Italy, even from Australia. This is what makes us stand out from the rest. Focusing on quality is our number one goal. When shopping with us you'll find the lowest prices, free shipping and the best service in the industry. Whether you're a beginner, buying for someone else or a high-end professional we can help you with anything you might need. We know music gear inside and out, that's why Cecere's is the first choice, without a doubt.


Informações de contato

1,8

Ruim

O TrustScore é 2 de um total de 5

158 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,8

Todas as avaliações

(158)

2 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Trouble free purchase transaction

It was my first purchase from this supplier and it was a trouble free experience. Based on this transaction, I would have no hesitation on transacting with this supplier in the future.

11 de janeiro de 2022
Avaliado com 5 de um total de 5 estrelas

Happy purchase

They had the product that wasn't readily available locally and selling for a little less than ebay too. Easy click and collect. Guys instore are friendly. I'm a happy customer.

27 de dezembro de 2021
Avaliado com 1 de um total de 5 estrelas

Website sold me stock they didn't have

Website sold me stock they didn't have. I had to call then twice after not receiving a confirmation email. Store was rude, reluctant to refund or admit they didn't have the stock to complete the order. They tried asking me to wait 6 months instead of immediately refunding me. Terrible store, website, and staff

7 de dezembro de 2021
logotipo da Cecere's Music

Resposta da Cecere's Music

Hi, our sincere apology for this terrible misunderstanding. We try to make it clear on our website if the item is in stock or not. Usually when we have to order it from our supplier, our listing will say NOT IN STOCK and subject to backorder. Of course there is always the option of a refund if our supplier is showing a lengthy delivery time. It is never our intention to show upmost respect to all our customers and we deeply regret if that is how you felt we treated you. As promised you were refunded immediately. Have a great Christmas.

Avaliado com 5 de um total de 5 estrelas

Prompt interstate delivery of Eminence speaker…

Prompt delivery of Eminence speaker from Adelaide to Melbourne. Online ordering system a little disjointed though, I was uncertain as to whether my order had actually gone through. I then received several order confirmation pages and receipts each containing overlapping but incomplete information, ie. date of purchase, order number, product description, price, shipping cost, paid of owing etc. I prefer it all on one page for my records. Just needs a little streamlining. But my bass cabinet works well so I'm not concerned.

6 de dezembro de 2021
Avaliado com 5 de um total de 5 estrelas

Value for money

I bought this baritone ukulele for my daughter who has. Not put it down since it arrived!! She loves it and for the price a great entry instrument for a learner !! The delivery took a while however I’m sure that’s due to postal services atm after lockdown. Highly recommend.

17 de novembro de 2021
Avaliado com 5 de um total de 5 estrelas

I found the service at Cecere's to be…

I found the service at Cecere's to be some of the best service I've received at a music store. The person on the phone went over and above with regard to helping me with my query given I was looking for a gift and will definitely purchase online from here in the future (Victorian customer).

11 de novembro de 2021
Avaliado com 5 de um total de 5 estrelas

It is very difficult these days to find…

It is very difficult these days to find a passive loudspeaker crossover. Cecere was the only source in AUS and the device works perfectly.

If ambitious you could make same up for 1/2 the price but very difficult to source simple electronic parts these days

8 de novembro de 2021
Avaliado com 5 de um total de 5 estrelas

Brilliant Service!!

Brilliant Service!!
I ordered online and the questions i had were responded to (through web-chat on my phone) very quickly with very helpful responses! I was also very thrilled with how quickly i received my order!
I definitely will deal with Cecere's again!
Thanks.

2 de novembro de 2021

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