I havent bought anything from you but so angry with the Scam Company CEDARANDTINCO that sell beautiful looking garden pieces on they're website and certainly do not deliver the same piece. I want t... Ver mais
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Veja o que dizem as avaliações
Hello Lisa thank you for reaching out I am so sorry I put a bad review on your cedarandtin.com instead of on cedar and tin co with both company names been similar it's a bit confusing I hope it gets s... Ver mais
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Absolute rubbish! SCAM WEBSITE. Cant believe i was fooled! Supposed to be handmade hedgehog box, plastic rubbish, I ordered 2! Supposed to be an English man making his last few, RUBBISH! Wish I had ch... Ver mais
A empresa respondeu
The advertised item was suppose to be a 20” lady bird bath arrived a plastic fake at 5” high the advert said a lot of fake news, THIS IS A SCAM WITH FAKE GOODS AVIOD keep your money in your pocket. Th... Ver mais
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Detalhes da empresa
Escrito pela empresa
IMPORTANT: I am NOT CedarAndTin Co (cedarandtinco.com), the company selling garden products. My business, Cedar and Tin (cedarandtin.com), is a completely separate Etsy gift shop. I have NO affiliation with that company. Hi, I'm Lisa, the owner and designer behind Cedar and Tin, a small, independently owned Etsy shop based in Prosper, Texas. I started my business from the ground up in 2014, creating personalized gifts and keepsakes. Over the years, my shop has grown to nearly 100,000 Etsy sales and approximately 16,000 five-star reviews. I sell exclusively through Etsy, and cedarandtin.com redirects directly to my Etsy storefront. Unfortunately, customers of a different company with a very similar name have been leaving reviews on my Trustpilot profile. I have never sold the birdhouses, birdbaths, rain drums, or other garden products mentioned in those reviews. I understand how upsetting a disappointing purchase can be, and I genuinely sympathize with those affected. However, these reviews do not describe products or purchases from my business. I'm currently working to resolve this confusion and protect the reputation I've spent more than a decade building. Thank you for taking the time to understand the difference between these two businesses. Lisa Owner of Cedar and Tin on Etsy
Informações de contato
Prosper, Estados Unidos
- cedarandtin@gmail.com
- cedarandtin.com
2,6
Ruim
28 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Thieves . Fake website.
I was stupidly taken in by this ROGUE company, who have basically 'stolen' my money by a totally misleading, Fake website..
£71 from my account, no acknowledgement. THIEVES.
I now realise they are based in Hong Kong with possibly a back street office somewhere in England.
DO NOT BUY FROM THIS THIEVING SETUP.
13 de outubro de 2026
Avaliação não solicitada
Resposta da WE DO NOT SELL GARDEN PRODUCTS | WRONG SITE!
Hi Kris,
I'm so sorry to hear that you've lost money and haven't even received an acknowledgment of your order. I can understand why you're so angry, especially when you feel you've been misled by a company you trusted enough to purchase from. I really hope you're able to recover your money.
I'm reaching out because I believe your review has unfortunately ended up on the wrong business's Trustpilot page.
My name is Lisa, and I'm the sole owner of Cedar and Tin (cedarandtin.com), a small Etsy shop in Texas that I've been running since 2014. There's another company called Cedar and Tin Co (cedarandtinco.com), and despite our nearly identical names, I have absolutely no connection to that business.
I sell personalized gifts and keepsakes exclusively through Etsy, and my website takes visitors directly to my Etsy shop. Over the years, I've had nearly 100,000 sales and around 16,000 five-star reviews. I've never sold the garden products being advertised by the other company.
I've only recently discovered that customers of Cedar and Tin Co have been leaving reviews on my Trustpilot profile, and it's been incredibly upsetting to see my small business associated with experiences I had nothing to do with.
I completely understand why you want to warn others, and I certainly wouldn't want to discourage you from sharing what happened. Unfortunately, these reviews are affecting the reputation I've spent more than a decade building.
If you would consider removing your review from my business's Trustpilot page, I would be very grateful. I hope your warning reaches the people looking into the company you actually purchased from, rather than unintentionally affecting another small business.
I'm really sorry you're dealing with this, Kris, and I hope you're able to get your money back.
Lisa
Owner of Cedar and Tin on Etsy
ITEMS NOT AS ADVERTISED
Purchased what was advertised as hand made wooden bird houses but they turned up as plastic. They wanted me to return the items to Hong Kong at my expense.
AVOID LIKE THE PLAGUE.
WOULD HAVE PREFERRED TO GIVE THEM ZERO RATED BUT TRUST PILOT WILL NOT ALLOW THAT
19 de outubro de 2026
Avaliação não solicitada
Resposta da WE DO NOT SELL GARDEN PRODUCTS | WRONG SITE!
Hi Rowland,
I'm so sorry to hear about your experience. I can understand how upsetting it would be to order what you believed were handmade wooden birdhouses, only to receive plastic ones instead. And then to be expected to pay to ship them all the way back to Hong Kong? I can certainly understand your frustration.
I'm reaching out because your review has unfortunately ended up on the Trustpilot page for my business, which is completely separate from the company you purchased from.
My name is Lisa, and I'm the sole owner of Cedar and Tin (cedarandtin.com), a small Etsy shop in Texas that I've operated since 2014. The company selling those birdhouses is Cedar and Tin Co (cedarandtinco.com). Despite our nearly identical names, I have absolutely no affiliation with them.
I sell personalized gifts and keepsakes exclusively through Etsy, and my website redirects directly to my Etsy shop. Over the years, I've had nearly 100,000 sales and around 16,000 five-star reviews. I've never sold birdhouses or any of the garden products being described in these reviews.
I've only recently discovered that customers of the other company have been leaving reviews on my Trustpilot page. It's been incredibly upsetting to see the reputation I've spent more than a decade building affected by experiences with a business I have nothing to do with.
I completely understand why you want to warn other shoppers, Rowland, and I don't want to discourage you from sharing what happened. But would you please consider removing this review from my Trustpilot profile? I would be very grateful. Your experience deserves to be associated with the company that actually sold you those products, rather than an unrelated small business.
Thank you for taking the time to read this. I hope you're able to get your money back.
Lisa
Owner of Cedar and Tin on Etsy
Awful
Awful. I completely rip off Avoid like the plague!!
19 de outubro de 2026
Avaliação não solicitada
Resposta da WE DO NOT SELL GARDEN PRODUCTS | WRONG SITE!
Hi Karen,
I'm sorry to hear you had such a bad experience. I can tell from your review that you're very unhappy with your purchase.
I'm reaching out because I believe your review may have ended up on the wrong business's Trustpilot page.
My name is Lisa, and I'm the sole owner of Cedar and Tin (cedarandtin.com), a small Etsy shop in Texas that I've operated since 2014. There's another company called Cedar and Tin Co (cedarandtinco.com), and despite our nearly identical names, I have absolutely no connection to that business.
I sell personalized gifts and keepsakes exclusively through Etsy, and my website redirects directly to my Etsy shop. Over the years, I've had nearly 100,000 sales and around 16,000 five-star reviews.
I've recently discovered that customers of the other company have been leaving reviews on my Trustpilot page, and I'm trying to get the confusion straightened out. It's been upsetting to see the reputation I've spent more than a decade building affected by experiences with a completely unrelated business.
If your purchase was from cedarandtinco.com rather than my Etsy shop, would you please consider removing this review from my Trustpilot profile? I completely understand wanting to warn others, and I wouldn't want to discourage you from sharing your experience. I just hope your warning reaches the shoppers looking into the company you actually purchased from.
Thank you for taking the time to read this, Karen. I hope you're able to get your situation resolved.
Lisa
Owner of Cedar and Tin on Etsy
Noticed that the return address is…Hong Kong not rural Somerset
Noticed that the return address is China when goods are hand made in somerset. AI search confirms that is all a scam. Asked for a refund within hours of purchase but told I need to return the item to Hong Kong at my expense.
17 de outubro de 2026
Avaliação não solicitada
Resposta da WE DO NOT SELL GARDEN PRODUCTS | WRONG SITE!
Hi David,
I'm sorry to hear about your experience. I can certainly understand your frustration, especially when you requested a refund within hours of placing your order, only to be told you'd have to pay to return the item to Hong Kong. I can see why that would raise questions when you believed you were purchasing something handmade in Somerset.
I'm reaching out because I believe your review has ended up on the wrong business's Trustpilot page.
My name is Lisa, and I'm the sole owner of Cedar and Tin (cedarandtin.com), a small Etsy shop in Texas that I've operated since 2014. There's another company called Cedar and Tin Co (cedarandtinco.com), and despite our nearly identical names, I have absolutely no connection to that business.
I sell personalized gifts and keepsakes exclusively through Etsy, and my website redirects directly to my Etsy shop. Over the years, I've had nearly 100,000 sales and around 16,000 five-star reviews. I don't sell the garden products or other merchandise advertised by the company you're describing.
I've only recently discovered that customers of the other company have been leaving reviews on my Trustpilot profile, and I'm trying to straighten out the confusion.
I completely understand wanting to warn others about your experience. Unfortunately, these reviews are affecting my own small business and the reputation I've spent more than a decade building.
If your purchase was from cedarandtinco.com, would you consider removing this review from my Trustpilot page? I would truly appreciate it. I don't want to discourage you from sharing what happened, but I hope your warning can reach shoppers researching the company you actually purchased from.
Thank you for understanding, David. I hope you're able to get your refund sorted out.
Lisa
Owner of Cedar and Tin on Etsy
Scam company
Fraudulent company using AI to create fake stories of artisans under hardship. Company is deep in China and steal credit card details and rip everyone off.
18 de outubro de 2026
Avaliação não solicitada
Resposta da WE DO NOT SELL GARDEN PRODUCTS | WRONG SITE!
Hi Ben,
First, I apologize for the delayed response. I've only recently discovered that reviews intended for another company have been appearing on my Trustpilot profile, and I'm doing my best to get this confusion straightened out.
I wanted to clarify that there are two completely separate businesses with very similar names.
My business is Cedar and Tin (cedarandtin.com), while the company advertising the products you're referring to is Cedar and Tin Co (cedarandtinco.com). I have absolutely no affiliation with that company.
My name is Lisa, and I'm the owner of Cedar and Tin, a small Etsy shop based in Texas. I started my business from the ground up in 2014, and it's still just me running it today. I sell personalized gifts and keepsakes exclusively through Etsy, and my domain simply redirects visitors to my shop. Over the years, I've built nearly 100,000 sales and approximately 16,000 five-star reviews.
I understand your concerns about misleading advertising and wanting to protect other shoppers. Unfortunately, these reviews are now being associated with my business, which I've spent more than a decade working to build.
I'm hoping to get this mix-up resolved, and if you would consider removing this review from my Trustpilot profile, I would be very grateful. I certainly wouldn't want your concerns to go unheard, but I hope they can reach the company you're referring to without affecting an unrelated small business.
Thank you for taking the time to read this and for understanding.
Lisa
Owner of Cedar and Tin on Etsy
Hand Made Cat Lamps That Are Not What They Seem
I came across an ad for a lovely lady called Gwen in Hebden Bridge who was ending her business making Moggy Lamps due to arthritis and that there were only a limited number left, exclusively available through cedarandtin. When I went on the website to get one of these supposedly hand made stained glass cat lamps it turned out that they are also made by Bonnie in Minnesota who is also retiring her business due to arthritis and Lorna in Australia. The descriptions and marketing blurb are interchangeable. My guess would be that these are mass produced, cheap items from China and the whole story is something that would have gone well on Jackanory. Identical lamps are available on eBay for half the price with no fairy story.
15 de outubro de 2026
Avaliação não solicitada
Resposta da WE DO NOT SELL GARDEN PRODUCTS | WRONG SITE!
Hi Trevor,
First, I apologize for taking so long to respond. I've only recently discovered that reviews about another company have been appearing on my Trustpilot profile, and I've been trying to reach out to everyone affected.
I can understand why finding the same cat lamps advertised with different stories about who made them would raise some serious questions. When a product is presented as something lovingly handmade by a particular artisan, that story becomes part of the reason someone wants to purchase it. I appreciate that you took the time to look into those claims before spending your money.
Unfortunately, there's another important detail I hope you'll consider, because your review has ended up on the Trustpilot page of a completely unrelated business.
My name is Lisa, and I'm the sole owner of Cedar and Tin (cedarandtin.com), a small Texas-based Etsy shop I've been operating since 2014. The company advertising the cat lamps and other supposedly handmade garden products is Cedar and Tin Co (cedarandtinco.com). Despite the nearly identical names, I have absolutely no affiliation with that business.
I sell personalized gifts and keepsakes exclusively through Etsy, and my website redirects directly to my Etsy storefront. Over the years, I've built nearly 100,000 sales and approximately 16,000 five-star reviews. I've never sold the cat lamps or other products mentioned in these complaints.
I'm now dealing with a growing number of negative reviews intended for the other company, and it's been incredibly upsetting to see the reputation I've spent more than a decade building affected by purchases and advertising I had nothing to do with.
I completely understand your desire to share what you discovered so other shoppers can make informed decisions. I just hope you'll consider removing this review from my business's Trustpilot profile. Your concerns deserve to reach the people researching the company you're describing, rather than unintentionally harming another small business.
Thank you for taking the time to read this, Trevor. I really appreciate your understanding.
Lisa
Owner of Cedar and Tin on Etsy
A scam
Steven S.'s review prompted me to double check. That review was entirely right. Phone number a US one but addresss a residential one in London. The prices were too good to be true for what was advertised as the last 400 or so hand-made items (stained glass type, cat-shaped bedside lamp, supposedly all painted and soldiered by hand) all made by a lovely old lady in her workshop above a canal in rural England. Don't buy!!
14 de outubro de 2026
Avaliação não solicitada
Resposta da WE DO NOT SELL GARDEN PRODUCTS | WRONG SITE!
Hi Astrid,
First, I apologize for the delayed response. I've only just discovered that reviews about an entirely different company have been appearing on my Trustpilot page, and I'm trying to get this unfortunate situation straightened out.
I appreciate that you're taking the time to research a company before purchasing and that you're trying to warn others about your concerns. Unfortunately, there's been a mix-up between two completely separate businesses with very similar names.
My business is Cedar and Tin (cedarandtin.com), while the company advertising the garden products you've described is Cedar and Tin Co (cedarandtinco.com). I have absolutely no connection to that company.
My name is Lisa, and I'm a small business owner in Texas. I started Cedar and Tin from the ground up in 2014, and I sell personalized gifts and keepsakes exclusively through my Etsy shop. My domain simply redirects visitors there. It's just me behind the business, and over the years I've built nearly 100,000 sales and approximately 16,000 five-star reviews.
I've never sold the garden ornaments, lamps, birdhouses, or other products being advertised by the company you're referring to.
I completely understand wanting to protect other shoppers. Unfortunately, these reviews are now being associated with my little Etsy shop, and it's affecting a reputation I've spent more than a decade building.
If you would consider removing this review from my Trustpilot profile, I would really appreciate it. I hope your concerns can reach the people researching the company you're referring to, without unintentionally affecting another small business.
Thank you for taking the time to read this, and for understanding.
Lisa
Owner of Cedar and Tin on Etsy
BEWARE! This site is NOT the Chinese scam site!
Lisa, the owner of this company kindly responded to my and many other reviews to inform us that her business is not the same as the Chinese company using a very similar name. The coincidence is not just uncanny but a clear attempt to defame a genuine business.
I can only apologise to have been taken in by it and have removed my original review. I hope this one makes up for it and reminds people to check they are reviewing the correct company.
I appreciate Lisa’s attempt to right the wrongs her business is being subjected to. But beyond this, I’m not really sure how she can rid herself of her company name being used to scam many hundreds of customers. Might be worth discussing with Trustpilot because it can’t be a simple case of removing the scammers site on here as it would also remove the ability to warn customers of the fake site.
I wish Lisa good luck and thank her for informing me of the mixup.
13 de outubro de 2026
Avaliação não solicitada
Resposta da WE DO NOT SELL GARDEN PRODUCTS | WRONG SITE!
Hi Steven,
First, I want to apologize for taking so long to respond. I've only just discovered that reviews intended for an entirely different company have been appearing on my Trustpilot profile. Until now, I had no idea this was happening, and I've been trying to reach out to everyone as quickly as I can.
I appreciate you taking the time to look into this company and share what you've found. It's concerning to see so many people reporting disappointing experiences, especially when they believed they were supporting a small business selling handmade products.
I wanted to clarify something important because there's been an unfortunate case of mistaken identity involving two businesses with nearly identical names.
My business is Cedar and Tin (cedarandtin.com), while the company advertising these garden products is Cedar and Tin Co (cedarandtinco.com). Despite the similar names, I have absolutely no affiliation with that company.
My name is Lisa, and I'm the owner of Cedar and Tin, a small Etsy shop based in Texas that I started from the ground up in 2014. It's just me running the business, creating personalized gifts and keepsakes. My domain simply redirects visitors to my Etsy shop, where I've built nearly 100,000 sales and approximately 16,000 five-star reviews over the years.
I've never sold rain drums, birdhouses, birdbaths, or any of the other garden products being mentioned in these reviews.
I completely understand your desire to warn others, and I certainly wouldn't want anyone to lose their hard-earned money. Unfortunately, the confusion between these two businesses has resulted in these warnings appearing under my business's Trustpilot profile, affecting a reputation I've spent more than a decade building.
I'm hoping to get this situation straightened out, and if you would consider removing this review from my business's profile, I would sincerely appreciate it. Your research may be helpful to other shoppers, and I hope it reaches the people looking into the company you're actually describing.
Thank you for taking the time to read this, and for looking out for other consumers.
Lisa
Owner of Cedar and Tin on Etsy
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