I didn’t even know this supplier existed until today, but I’m really glad I found them. This was my first time visiting CEF on Leek Road, and the whole experience was outstanding from start to f... Ver mais
A empresa respondeu
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I didn’t even know this supplier existed until today, but I’m really glad I found them. This was my first time visiting CEF on Leek Road, and the whole experience was outstanding from start to f... Ver mais
A empresa respondeu
Nice friendly people to deal with order was supplied in two parts and took 5 days. Invoicing is not consistent so never order on account.
A empresa respondeu
Efficient and effective service. I had to return some items which I had ordered online which were not suitable, I chose my local Stoke on Trent store to return the items. Whilst they were very busy... Ver mais
A empresa respondeu
Great customer service and easy to use website system, also deliveries arrived on time so excellent end to end process
Escrito pela empresa
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
Escrito pela empresa
Leek Retail Park, Leek Road, ST1 3NQ, Stoke-on-Trent, Reino Unido
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Great customer service and easy to use website system, also deliveries arrived on time so excellent end to end process
I didn’t even know this supplier existed until today, but I’m really glad I found them. This was my first time visiting CEF on Leek Road, and the whole experience was outstanding from start to finish.
I was able to book an item online without needing to make any advance payment, and I received a confirmation email instantly letting me know it was ready for collection. When I arrived at the shop, the item was ready for collection. I also ended up picking up a few additional items while I was there.
A special thanks to Joshua Simister, who provided exceptional, professional service throughout. His assistance was greatly appreciated and made the experience even better.
Highly recommended, I’ll definitely be returning in the future!

Resposta da CEF - STO
Efficient and effective service. I had to return some items which I had ordered online which were not suitable, I chose my local Stoke on Trent store to return the items. Whilst they were very busy I was dealt with promptly and courteously.
What more can I say.

Resposta da CEF - STO
Great service will definitely be using this service again

Resposta da CEF - STO

Resposta da CEF - STO
Nice friendly people to deal with order was supplied in two parts and took 5 days. Invoicing is not consistent so never order on account.

Resposta da CEF - STO
Cef stoke branch is my favourite go to branch. The team is always so helpful and not to mention insightful. They can get me almost anything I need with a quick turn around. Definitely value for money!

Resposta da CEF - STO
The Order I'd Made On Monday Expected Delivery Date Tuesday, I Had A Follow Up Call From Steve On The Tuesday To Ask If The Order Had Arrived Which At It Hadn't At That Point Or Not As I Was Aware Of I Checked Wednesday With Our Security To See If It Had Arrived Later But No Sign After An Email To Customer Services & Return Call I Was Able To Check With Our Other Site Only Half A Mile Away Where I Located The Delivery.Now This Was An Error By The Courier Who Had Gone To The Wrong Building & Possibly Signed For It Himself But Nobody With The Name Given Works Over There !! So I Have The Order Now But Due To The Courier Dropping At The Wrong Site Two Days Later But At Least Before The Easter Weekend.If I Hadn,t Had The Initial Query As To Where It Had Gone From Steve I'd Be None The Wiser

Resposta da CEF - STO
The team is helpful, knowledgeable and committed to provide an excellent service.

Resposta da CEF - STO
Excellent item very fast delivery time as well.

Resposta da CEF - STO
cut to length cable well packaged in a box. lightweight cable tray supplied in a strong cardboard tube so still nice and straight.

Resposta da CEF - STO
Very quick delivery and email update and information was great

Resposta da CEF - STO

Resposta da CEF - STO
I always use CEF, and have done for a very long time now! Customer Care is next Level. The Guys, and Girls can’t do enough to help out! Over the Counter, over the Phone, Deliveries to site at no additional cost!! Would highly recommend giving them a try!!!

Resposta da CEF - STO
Great guys very helpful happy to recommend customer service

Resposta da CEF - STO
Fantastic services from all the staff at my stoke branch keep up the great work

Resposta da CEF - STO
Fast, friendly and flipping well packed. Five Star all the way ⭐️⭐️⭐️⭐️⭐️

Resposta da CEF - STO
I found CEF to be very professional and helpful, helping me to source cable for a specific task, once identified ordering and paying on line went well, the cable was delivered on time at a customers address without any issues, I would have no hesitation using CEF for my sourcing and supplying electrical equipment needs.

Resposta da CEF - STO
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