Cellmetics Beauty Avaliações 238

O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I am able to wear it all day without excess irritation and no tearing. Haven’t been able to say that in years. The liner stays in place, no smudging or disappearing. The mascara gives my lashes defini... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The mascara from Cellmetics designed for older women is excellent. I’ve been using mascaras since I was 14. I’m 75 now. My needs are different and Cellmetics , after trying dozens of others, is just... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I really appreciate being contacted by Kate to give me guidance as to what to do about removing the mascara at the end of the day. She is also very understanding about the experience. I have with... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I've only had a chance to use the mascara once, but I was definitely impressed. For many years, I've gone from mascara to mascara, none of them totally satisfactory, but so far, so good with Cellmetic... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Produtor de Cosméticos
  2. Loja de Cosméticos

Escrito pela empresa

💋 Beauty isn’t about looking younger—it’s about embracing where you are now. Thoughtful cosmetics for mature skin.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

238 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 94% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Garbage mascara

I purchased the mascara and the product did nothing to length my lashes. I requested a refund and it took six emails for the company to provide a return address. They wanted me to exchange the product for something else. The product was returned.

25 de abril de 2026
Avaliação não solicitada
logotipo da Cellmetics Beauty

Resposta da Cellmetics Beauty

Hello Shawnda,

We’re very sorry to hear about your experience — both with the mascara and the return process. That’s certainly not the level of service we aim to provide, and we understand how frustrating this must have been.

Thank you for sharing this with us. Your feedback is important. Please feel free to reach out to us at help@cellmeticsbeauty.com. We’d be glad to assist you further.

Best regards,
Cellmetics Team

Avaliado com 5 de um total de 5 estrelas

The Mascara is Great

The Mascara is great, it's a deep black and very creamy. The eye shadow I received was the wrong color. I received a very sparkly rose gold instead of the green I ordered.
The person who responded to my inquiry worked with me, and I decided to keep the rose gold eyeshadow. The company would have exchanged it, but I'm 80, and upon reflection, I don't have much green in my current spring wardrobe. I have more clothes that will look great with the Glam rose-gold eyeshadow. Thanks for giving me the time to make up my mind.

28 de abril de 2026
Avaliação não solicitada
logotipo da Cellmetics Beauty

Resposta da Cellmetics Beauty

Hey Janis,

Thank you for leaving your feedback and sharing your experience with us. We’re glad you’re enjoying the mascara, and we’re very sorry about the wrong eyeshadow shade you received. That’s not the experience we want for you, and we’d like to help make it right. Please reach out to our support team so we can assist you further. 😊

Best regards,
ColonBroom Team

Avaliado com 5 de um total de 5 estrelas

My lashes are practically nonexistent…

My lashes are practically nonexistent and now after your mascara I actually look like I have longer thicker lashes I recommend this mascara to those who have sparse lashes

15 de abril de 2026
Avaliação não solicitada
logotipo da Cellmetics Beauty

Resposta da Cellmetics Beauty

Hey Marguerite,

Thank you for leaving your feedback and sharing your experience. We’re glad to hear that your mascara helped enhance the appearance of your lashes and made a difference for you. If you have any questions, we’re always here to help.
😊

Best regards,
ColonBroom Team

Avaliado com 5 de um total de 5 estrelas

Came in short time

Came in short time. Like how mascara applies and isn’t clumpy

29 de abril de 2026
Avaliação não solicitada
logotipo da Cellmetics Beauty

Resposta da Cellmetics Beauty

Hi there,

We appreciate you sharing your experience — thank you for your support! If you need anything at all, feel free to reach out. 😊

Best regards,
Cellmetics Team

Avaliado com 5 de um total de 5 estrelas

The product arrived quickly

The product arrived quickly. I just need to grow more lashes, especially bottom lashes.

24 de abril de 2026
Avaliação não solicitada
logotipo da Cellmetics Beauty

Resposta da Cellmetics Beauty

Hi Kathy,

Thank you for sharing your feedback with us. We truly appreciate you taking the time to leave a review. 🌸

Best regards,
Cellmetics Team

Avaliado com 5 de um total de 5 estrelas

The mascara from Cellmetics designed…

The mascara from Cellmetics designed for older women is excellent. I’ve been using mascaras since I was 14. I’m 75 now. My needs are different and Cellmetics , after trying dozens of others, is just what I needed. This mascara defines, doesn’t clump, doesn’t smear or leave black shadows under my eyes. The eyeliner pencil works equally as well.
I’m so pleased to have found this.

29 de abril de 2026
Avaliação não solicitada
logotipo da Cellmetics Beauty

Resposta da Cellmetics Beauty

Hi Dale,

Thank you so much for your thoughtful feedback. We truly appreciate your support and are so glad you chose us. 💕

Best regards,
Cellmetics Team

Avaliado com 5 de um total de 5 estrelas

Works well

Works well, I’m happy with the product!

29 de abril de 2026
Avaliação não solicitada
logotipo da Cellmetics Beauty

Resposta da Cellmetics Beauty

Hi Denise,

Thank you for sharing your feedback with us. We truly appreciate your support. 🌸

Best regards,
Cellmetics Team

Avaliado com 5 de um total de 5 estrelas

So far

So far, so good!! Looks good, and washes off with just soap and water.

28 de abril de 2026
Avaliação não solicitada
logotipo da Cellmetics Beauty

Resposta da Cellmetics Beauty

Hello Tracie,

We’re so happy to hear that — thank you! 😊 It’s wonderful that you’re enjoying how it looks and that removal has been easy for you with just soap and water.

Best regards,
Cellmetics Team

Avaliado com 5 de um total de 5 estrelas

The mascara didn't clump when I applied.

The mascara didn't clump when I applied it and wore well but was easy to remove. It also never bothered my eyes.

28 de abril de 2026
Avaliação não solicitada
logotipo da Cellmetics Beauty

Resposta da Cellmetics Beauty

Hello Cindy,

We’re so happy to hear this — thank you for sharing! We truly appreciate your feedback and are so glad it’s working well for you! 💕

Best regards,
Cellmetics Team

Avaliado com 4 de um total de 5 estrelas

Thank you for True Brown!

I am so pleased to find good quality mascara in a true brown (elderly,, fading strawberry blonde, fair complexion). My only negative comments - the brush works pretty well on upper lashes, is difficult to get color on lower lashes; and somewhat difficult to remove mascara when needed.

28 de abril de 2026
Avaliação não solicitada
logotipo da Cellmetics Beauty

Resposta da Cellmetics Beauty

Hello Colleen,

Thank you so much for your lovely feedback — we’re really happy to hear you’re enjoying the True Brown shade and that it suits your complexion beautifully! 😊

We appreciate your honest comments as well. For the lower lashes, we recommend using just the very tip of the wand for more precise application. For removal, a gentle oil-based or waterproof eye makeup remover and letting it sit for 15–20 seconds before wiping usually helps it come off more easily without rubbing!

Best regards,
Cellmetics Team

Avaliado com 4 de um total de 5 estrelas

I received my order quickly

I received my order quickly. I really like the shape of the product. It goes on easily and does not "glop" on y eyelashes. I am pleased with this mascara.

20 de abril de 2026
Avaliação não solicitada
logotipo da Cellmetics Beauty

Resposta da Cellmetics Beauty

Hi there,

Thank you for taking the time to share your feedback. We truly appreciate your support and are so glad to hear you’re pleased with your order. 💕

Best regards,
Cellmetics Team

Avaliado com 1 de um total de 5 estrelas

The mascara is like cake

The mascara is like cake. Plus to hard to remove. Flaked

24 de abril de 2026
Avaliação não solicitada
logotipo da Cellmetics Beauty

Resposta da Cellmetics Beauty

Hello Susie,

We’re really sorry to hear about your experience. That’s not what we want for our customers. We understand how frustrating it must be if the mascara felt clumpy, flaky, or was difficult to remove.

Thank you for sharing this feedback with us, we’ll make sure it’s passed on to our product team for review. For easier removal, we recommend using a gentle oil-based or waterproof makeup remover. Let it sit on the lashes for 15–20 seconds to break down the formula before wiping gently downward, no rubbing needed. A second gentle pass can help if any residue remains.

If you’d like, our customer support team would also be happy to look into this further and assist you directly. You can reach us at help@cellmeticsbeauty.com.

Best regards,
Cellmetics Team

Avaliado com 5 de um total de 5 estrelas

Everything was flawless!! A+ Rating!!

The order delivery was flawless. I received exactly what I ordered, and the quality surpassed my expectations!!

24 de abril de 2026
Avaliação não solicitada
logotipo da Cellmetics Beauty

Resposta da Cellmetics Beauty

Hi Kimberly,

We really appreciate you taking the time to share your experience with us. Thank you for your support! 🌸

Best regards,
Cellmetics Team

Avaliado com 5 de um total de 5 estrelas

Easy

Easy, and effective.

27 de abril de 2026
Avaliação não solicitada
logotipo da Cellmetics Beauty

Resposta da Cellmetics Beauty

Hi Kathleen,

Thank you for sharing your feedback with us. We truly appreciate your support. If you ever have any questions, please contact us. 😊

Best regards,
Cellmetics Team

Avaliado com 5 de um total de 5 estrelas

Everyone claims their eyeliner stays on…

Everyone claims their eyeliner stays on throughout the apocalypse and fails. Not Cellmetics! FINALLY a product that delivers! Add more colors please!

16 de abril de 2026
Avaliação não solicitada
logotipo da Cellmetics Beauty

Resposta da Cellmetics Beauty

Hi Michelle,

Thank you so much for your wonderful feedback. We truly appreciate your support, and we’ll be sure to share your suggestion with our team. 💕

Best regards,
Cellmetics Team

Avaliado com 5 de um total de 5 estrelas

My eyelashes are growing again

My eyelashes are growing again! I had all but given up.

15 de abril de 2026
Avaliação não solicitada
logotipo da Cellmetics Beauty

Resposta da Cellmetics Beauty

Hi Marcia,

We’re so grateful you took the time to share your feedback with us. Thank you for your support! 🌸

Best regards,
Cellmetics Team

Avaliado com 5 de um total de 5 estrelas

Lash Coverage

I was using a mascara with a large brush and it took a few tries to get used to the thinner brush. Now I have more control to get even the finest lashes coated.

20 de abril de 2026
Avaliação não solicitada
logotipo da Cellmetics Beauty

Resposta da Cellmetics Beauty

Hi Lisa,

Thank you for sharing your experience with us. We truly appreciate your thoughtful feedback and support. 💕

Best regards,
Cellmetics Team

Avaliado com 5 de um total de 5 estrelas

The delivery was promptly and I love…

The delivery was promptly and I love the product

24 de abril de 2026
Avaliação não solicitada
logotipo da Cellmetics Beauty

Resposta da Cellmetics Beauty

Hi Deborah,

Thank you so much for your kind feedback. We truly appreciate your support! 🌸

Best regards,
Cellmetics Team

Avaliado com 5 de um total de 5 estrelas

Easy to apply lengthens lashes and…

Easy to apply lengthens lashes and washes away easily!

20 de abril de 2026
Avaliação não solicitada
logotipo da Cellmetics Beauty

Resposta da Cellmetics Beauty

Hi Debra,

We really appreciate you taking the time to leave a review. Thank you for choosing us! 💕

Best regards,
Cellmetics Team

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