CPR Cell Phone Repair Avaliações 47

DO NOT GET…
I took in my iPhone XR because my screen was completely destroyed after I dropped it on the road. Next thing ya know, the “new” screen they gave me had lines in it and the battery was completely ruined! It lost 10 percent of the MAXIMUM capacity which is the amount of charge your battery can hold. Update: After I think 3-4 trips, we FINALLY fixed the issue as far as right now.

Took my son’s PS5 in for a simple HDMI port replacement which was to take 5-7 days and it took 6 weeks. Take a look at the damage for yourself in the uploaded video made by Tronifixs on You-Tube.

The owners, Brett and Vince, refuse to take accountability and ownership for this high-end item damage and speak to you like your are a child when you try to communicate with them. The lack of unprofessional is something I have never seen before from a business.

They did not respond to the BBB complaint and continue to take my reviews down on their site. Please learn from our mistake.

The purpose of this review is not necessarily to knock CPR, per se. But, for you to hear the facts about what my experience was like. And for you to make your own decision as to whether you want to do business with them based on what I have experienced. $35 for a screen replacement is a really great price. But, if the resulting installed part makes your phone worse off after the repair then it's not really worth the investment of the time or money. They replaced one screen because it had a blemish. Bottom line, they installed a screen that's so buggy it calls people I don't know, out of the blue, w/o my permission. And their screen is really embarrassing me. It's under their warranty. And they're refusing to fix it. I suspect they installed a cheap Chinese knock-off part. And that's why it keeps calling people I don't know and embarrassing me. It's less hassle to spend $80 at "Batteries Plus". After, Batteries Plus removes CPR's defective cellphone screen I could hand deliver CPR's defective Chinese part back to them. But, I don't know if that red headed guy at CPR would take the removed part back or not. Learn vicariously, from my mistake, and take your cell phone to some other shop to get it repaired right. ;)

These guys have now repaired 2 broken screens for my family, and helped me get an old iphone7 working again. Super fast service and Fair pricing. I highly recommend them.

i went to the Fairlawn store in Ohio and Joshua was fantastic. He fixed my screen and was very professional and true to his word. I had ordered a lifetime warranty for my screen protector and he stated if i brought it in he would replace it. He did and was very knowledgeable about the whole process. A total asset to the company

Always awesome.