FuneralCoop Avaliações 

530
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The staff were amazing so helpful especially Tracey who is definitely in the right job. Her compassion and thoughtfulness was just what I needed to cope with a very difficult time. At no time were w... Ver mais

Avaliado com 5 de um total de 5 estrelas

always a staff member to welcome and advise me .Knowing myself and my sons to help us throughout the whole process and always telling us of what would happen next.They were so respectful of my late... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From the moment they picked our mom up from home they were very respectful, kind and considerate. The ladies especially Nancy looked after us in our time of need even when we couldn’t make decisions o... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Caring and compassionate staff who guided us every step of the way during a difficult time. As we look back we are comforted in the knowledge that we gave our family member a good send off.

Detalhes da empresa

  1. Diretor de Funerais
  2. Funerária

Escrito pela empresa

OurCoop is the UK’s largest independent co-operative Society, with more than one million Members and 13,000 colleagues operating in communities nationwide. We were formed by bringing together Central Co-op, The Midcounties Co-operative and Chelmsford Star Co-op to create a stronger, member-owned organisation rooted in shared co-operative values. We trade nationally through our family of businesses while remaining deeply rooted in local communities. Our footprint spans Gloucestershire, Oxfordshire, Wiltshire and Bedfordshire in the South and West; the Midlands including Derbyshire, Staffordshire and Northamptonshire; the North including Cheshire, Greater Manchester, Lancashire and Yorkshire; and the East of England, including Essex, Norfolk and Suffolk. With over 500 food stores, alongside travel, Funeralcare, Early Years and mobile, energy and broadband businesses, OurCoop creates greater impact and opportunity for our colleagues, members and communities.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

530 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(530)

394 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

The two ladies at the Whittlesey…

The two ladies at the Whittlesey branch Nadine and Gemma were helpful from start to finish
They kept us up to date every step of the way. Always available to answer any questions.Both very passionate about their job role lots of care and compassion for my family on the death of my dad.Thank you to you both

26 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

The staff were amazing so helpful…

The staff were amazing so helpful especially Tracey who is definitely in the right job. Her compassion and thoughtfulness was just what I needed to cope with a very difficult time. At no time were we rushed when we came to see my husband and on the day the the respect and courtesy shown by everyone including wearing blue ties in line with our Birmingham city football club theme. We are a big family and the funeral could not have been more perfect for Dave. Thank you

15 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Caring and Compassionate Staff

Caring and compassionate staff who guided us every step of the way during a difficult time. As we look back we are comforted in the knowledge that we gave our family member a good send off.

17 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Great service

Great service from wonderful friendly and effecient staff including funeral arrangers, celebrant and undertakers, we do not have the words to express the praise due to all these people.

16 de maio de 2026
logotipo da FuneralCoop

Resposta da FuneralCoop

Thank you for your feedback. We’re glad to know every part of the team supported you with kindness and professionalism throughout. Your generous words of appreciation are sincerely valued.
Take care,
OurCoop

Avaliado com 5 de um total de 5 estrelas

The whole experience was carried out with care, consideration and kindness.

The whole experience was carried out with sensitivity,
efficiency and kindness. One approaches such an undertaking with a degree of anxiety but Sinead fulfilled all that one would hope for with such a welcome mix of professionalism and personalised attention. Much appreciation, thank you.

9 de junho de 2026
logotipo da FuneralCoop

Resposta da FuneralCoop

Thank you for your review. We’re so pleased to hear the experience was handled with such sensitivity, efficiency and kindness, and that Sinead offered the perfect mix of professionalism and personalised support. Your appreciation means a great deal to us.
Take care,
OurCoop

Avaliado com 5 de um total de 5 estrelas

Great service from both Jayne and…

Great service from both Jayne and Tammy, to ensure everything went swimmingly. Ready to answer any queries or concerns raised. My dads funeral was perfect from start to finish due to their patience and professionalism.

29 de junho de 2026
logotipo da FuneralCoop

Resposta da FuneralCoop

Thank you for your review. We’re so pleased to hear Jayne and Tammy supported you so kindly and ensured everything went so smoothly. It means a great deal to know your dad’s funeral was perfect from start to finish.
Take care,
OurCoop

Avaliado com 5 de um total de 5 estrelas

Professionalism right from the word go.

From the moment they picked our mom up from home they were very respectful, kind and considerate. The ladies especially Nancy looked after us in our time of need even when we couldn’t make decisions or kept changing our minds. She was very patient and always there when we needed her. The Co-Op Funeral Directors have been established for a long time and I can understand why. Their professionalism is next to none. Thank you.

29 de junho de 2026
logotipo da FuneralCoop

Resposta da FuneralCoop

Thank you for your review. We’re so pleased to hear the team were so respectful, kind and considerate from the very first moment, and that Nancy supported you with such patience and care. It means a great deal to know you felt looked after throughout.
Take care,
FuneralCoop

Avaliado com 5 de um total de 5 estrelas

The process was a calm and efficient…

The process was a calm and efficient one at a time that was difficult for me and my family.
We were kept in the know throughout and never felt any pressure.

29 de junho de 2026
logotipo da FuneralCoop

Resposta da FuneralCoop

Thank you for your review. We’re so pleased to hear the process felt calm and efficient during such a difficult time, and that you were kept fully informed throughout. Your kind words mean a great deal to us.
Take care,
FuneralCoop

Avaliado com 5 de um total de 5 estrelas

always a staff member to welcome and…

always a staff member to welcome and advise me .Knowing myself and my sons to help us throughout the whole process and always telling us of what would happen next.They were so respectful of my late husband,their dad,every time they spoke of him. We never felt uncomfortable or rushed.The day of the funeral was faultless .

1 de julho de 2026
logotipo da FuneralCoop

Resposta da FuneralCoop

Thank you for your review. We’re so pleased to hear the team welcomed and supported you and your sons throughout, and that they spoke of your late husband with such respect. It means a great deal to know you never felt rushed and that the funeral day was faultless.
Take care,
FuneralCoop

Avaliado com 5 de um total de 5 estrelas

Total respect al rounde

I was treated with respect as was my wife. Any questions/I asked were answered and l felt confident that everything would be fine. The funeral people were caring supportive. Could not have been better.

23 de maio de 2026
logotipo da FuneralCoop

Resposta da FuneralCoop

Thank you for your review. We’re so pleased to hear you and your wife were treated with such respect and that every question was answered clearly. It means a great deal to know you felt supported and confident throughout. Your kind words about the team’s care are truly appreciated.
Take care,
FuneralCoop

Avaliado com 5 de um total de 5 estrelas

Kind understanding staff who guided me…

Kind understanding staff who guided me throughout a very difficult time.

1 de junho de 2026
logotipo da FuneralCoop

Resposta da FuneralCoop

Thank you for your review. We’re so pleased to hear the staff were kind, understanding and guided you through such a difficult time. Your kind words mean a great deal to us.
Take care,
FoodCoop

Avaliado com 5 de um total de 5 estrelas

Exemplary service

Every member of the team was kind, considerate, efficient and very professional.
In particular, Kaye at the Churchdown funeral home was so reassuring and incredibly well organised. I felt supported through every stage of the funeral and interment arrangements.

2 de julho de 2026
logotipo da FuneralCoop

Resposta da FuneralCoop

Thank you for your review. We’re so pleased to hear every member of the team was kind, considerate and professional, and that Kaye offered such reassuring and well‑organised support throughout. Your kind words mean a great deal to us.
Take care,
FuneralCoop

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