The staff were amazing so helpful especially Tracey who is definitely in the right job. Her compassion and thoughtfulness was just what I needed to cope with a very difficult time. At no time were w... Ver mais
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always a staff member to welcome and advise me .Knowing myself and my sons to help us throughout the whole process and always telling us of what would happen next.They were so respectful of my late... Ver mais
A empresa respondeu
From the moment they picked our mom up from home they were very respectful, kind and considerate. The ladies especially Nancy looked after us in our time of need even when we couldn’t make decisions o... Ver mais
A empresa respondeu
Caring and compassionate staff who guided us every step of the way during a difficult time. As we look back we are comforted in the knowledge that we gave our family member a good send off.
Detalhes da empresa
Escrito pela empresa
OurCoop is the UK’s largest independent co-operative Society, with more than one million Members and 13,000 colleagues operating in communities nationwide. We were formed by bringing together Central Co-op, The Midcounties Co-operative and Chelmsford Star Co-op to create a stronger, member-owned organisation rooted in shared co-operative values. We trade nationally through our family of businesses while remaining deeply rooted in local communities. Our footprint spans Gloucestershire, Oxfordshire, Wiltshire and Bedfordshire in the South and West; the Midlands including Derbyshire, Staffordshire and Northamptonshire; the North including Cheshire, Greater Manchester, Lancashire and Yorkshire; and the East of England, including Essex, Norfolk and Suffolk. With over 500 food stores, alongside travel, Funeralcare, Early Years and mobile, energy and broadband businesses, OurCoop creates greater impact and opportunity for our colleagues, members and communities.
Informações de contato
Queen Street, WS13 6QD, Lichfield, Reino Unido
- 01543 414 140
- enquiries@centralcoop.co.uk
- centralcoop.co.uk/funeralcare
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The two ladies at the Whittlesey…
The two ladies at the Whittlesey branch Nadine and Gemma were helpful from start to finish
They kept us up to date every step of the way. Always available to answer any questions.Both very passionate about their job role lots of care and compassion for my family on the death of my dad.Thank you to you both
So very helpful
All concerned at the CO OP couldn't have been more respectful and considerate.
Very open and friendly
Very open and friendly, provided me with all i needed to help make everything go smoothly
The staff were amazing so helpful…
The staff were amazing so helpful especially Tracey who is definitely in the right job. Her compassion and thoughtfulness was just what I needed to cope with a very difficult time. At no time were we rushed when we came to see my husband and on the day the the respect and courtesy shown by everyone including wearing blue ties in line with our Birmingham city football club theme. We are a big family and the funeral could not have been more perfect for Dave. Thank you
Caring and Compassionate Staff
Caring and compassionate staff who guided us every step of the way during a difficult time. As we look back we are comforted in the knowledge that we gave our family member a good send off.
Mum’s funeral was taken care of as she…
Mum’s funeral was taken care of as she would have wanted. Our wishes were listened to. Everything went to plan. Stress free.
Very caring and understanding
Very caring and understanding. Everything I could wish for on a very difficult and emotional day
Couldnt of asked for anymore assistance…Professional
Couldnt of asked for anymore assistance by your staff which were very proffessional and made the experience a lot less stressful.
Respectful, helpful and supportive.
The team were very helpful and supportive in an obviously difficult time. They were respectful and took the time to explain and answer questions to help us understand and achieve the send off we wanted.
Great service
Great service from wonderful friendly and effecient staff including funeral arrangers, celebrant and undertakers, we do not have the words to express the praise due to all these people.

Resposta da FuneralCoop
The whole experience was carried out with care, consideration and kindness.
The whole experience was carried out with sensitivity,
efficiency and kindness. One approaches such an undertaking with a degree of anxiety but Sinead fulfilled all that one would hope for with such a welcome mix of professionalism and personalised attention. Much appreciation, thank you.

Resposta da FuneralCoop
Great service from both Jayne and…
Great service from both Jayne and Tammy, to ensure everything went swimmingly. Ready to answer any queries or concerns raised. My dads funeral was perfect from start to finish due to their patience and professionalism.

Resposta da FuneralCoop
Professionalism right from the word go.
From the moment they picked our mom up from home they were very respectful, kind and considerate. The ladies especially Nancy looked after us in our time of need even when we couldn’t make decisions or kept changing our minds. She was very patient and always there when we needed her. The Co-Op Funeral Directors have been established for a long time and I can understand why. Their professionalism is next to none. Thank you.

Resposta da FuneralCoop
The process was a calm and efficient…
The process was a calm and efficient one at a time that was difficult for me and my family.
We were kept in the know throughout and never felt any pressure.

Resposta da FuneralCoop
always a staff member to welcome and…
always a staff member to welcome and advise me .Knowing myself and my sons to help us throughout the whole process and always telling us of what would happen next.They were so respectful of my late husband,their dad,every time they spoke of him. We never felt uncomfortable or rushed.The day of the funeral was faultless .

Resposta da FuneralCoop
Total respect al rounde
I was treated with respect as was my wife. Any questions/I asked were answered and l felt confident that everything would be fine. The funeral people were caring supportive. Could not have been better.

Resposta da FuneralCoop
Kind understanding staff who guided me…
Kind understanding staff who guided me throughout a very difficult time.

Resposta da FuneralCoop
Exemplary service
Every member of the team was kind, considerate, efficient and very professional.
In particular, Kaye at the Churchdown funeral home was so reassuring and incredibly well organised. I felt supported through every stage of the funeral and interment arrangements.

Resposta da FuneralCoop
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