Jenny B is amazing.Very professional ensures you are 100 per cent aware of fees interest charges terms conditions and ensures you go through your credit akin to forensically.Jenny genuinely appears to... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
I have to say from start to finish the correspondence was very professional and extremely quick. As soon as information was required we knew straight away, meaning going forward we could move quick al... Ver mais
A empresa respondeu
first thing is to say thankyou,you came to the rescue after someone else let us down at the last minute, great service very quick very helpfull staff you could speak to also paperwork you could under... Ver mais
A empresa respondeu
Your staff particularly Ines who I dealt with who was absolutely brilliant.professional,very pleasant and friendly manner.very non judgemental and easy to talk to.excellent in every way. Also found y... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
With over 35 years of experience, Central Trust is a trusted name in the UK financial services industry, specialising in Homeowner Loans and Second Charge Mortgages. Established in 1988, we have helped thousands of customers across England, Wales, and Scotland find tailored financial solutions to suit their personal circumstances. As a direct lender, we offer a transparent and straightforward service — there are no hidden fees or broker charges. What sets us apart is our commitment to providing a friendly, advice-based approach. Our team of experienced loan advisers take the time to understand your needs before recommending a suitable product, ensuring you feel informed and confident every step of the way. Whether you're looking to consolidate existing debt, fund home improvements, or manage a major purchase, Central Trust offers flexible loan options designed to fit your budget and goals. We work with customers from a wide range of credit backgrounds, and we pride ourselves on making decisions based on individual circumstances — not just credit scores. With a long-standing reputation for integrity, reliability, and customer care, Central Trust is here to help you unlock the value in your home with a second charge loan that works for you. Authorised and regulated by the Financial Conduct Authority, we uphold the highest standards of compliance and customer protection.
Informações de contato
Office 1, Building 2, Axis, Rhodes Way, WD17 1AP, Watford, Reino Unido
- 01923 280020
- contact@centraltrust.co.uk
- centraltrust.co.uk
4,8
Excelente
327 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Made the whole process easy to navigate…
Made the whole process easy to navigate and I felt sure and safe with their service
21 de abril de 2026
Extremely good customer service
Customer service second to non, polite, helpful staff, do exactly what they say they will when they say they will, highly recommend.
15 de abril de 2026
Really straightforward and simple…
Really straightforward and simple process. Great company to deal with. Responsive, accurate and helpful. Would definitely recommend.
30 de março de 2026
From start to finish everything went…
From start to finish everything went smoothly & very quickly.
26 de março de 2026
Staff very helpful and informative
Staff very helpful and informative, regular communication, ensuring we understood as we went along with the process, would recommend the company.
13 de março de 2026
Resposta da Central Trust Limited
Amazing feedback, thanks for taking the time to respond to us. We are delighted you had a great experience!
It was very quick
It was very quick, easy, smooth and informative. Can't complain in any way at all. Great service.
17 de março de 2026
Resposta da Central Trust Limited
Amazing feedback, thanks for taking the time to respond to us. We are delighted you had a great experience!
Swift money
Very quick and seamless to get my hands on cash in a hurry, highly recommended.
16 de março de 2026
Resposta da Central Trust Limited
Amazing feedback, thanks for taking the time to respond to us. We are delighted you had a great experience!
After initial assessment they stoped…
After initial assessment they stoped replying on my emails. I secured loan with different company
2 de fevereiro de 2026
Avaliação não solicitada
Resposta da Central Trust Limited
Hello, Thanks for your feedback, i am really sorry you have had a poor experience. I can assure you your experience will be investigated and i apologise for the poor service you received.
Helpful and friendly guys on the…
Helpful and friendly guys on the telephone throughout process.
20 de fevereiro de 2026
Resposta da Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
My experience was positive
My experience was positive, efficient, professional and friendly
12 de fevereiro de 2026
Resposta da Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Resposta da Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Very helpful and great customer service
Very helpful and great customer service
14 de janeiro de 2026
Resposta da Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Resposta da Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
It was a quick and easy process from…
It was a quick and easy process from start to finish. Staff very helpful
6 de janeiro de 2026
Resposta da Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Very satisfied
Very satisfied with the experience and contact throughout - sorting out a few issues before completion. Would recommend.
23 de dezembro de 2025
Resposta da Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Excellent service and very supportive…
Excellent service and very supportive especially with a complex case. Highly recommended lender with great personnel.
18 de dezembro de 2025
Resposta da Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Very good experience and brilliant…
Very good experience and brilliant service by Jenny .we are very happy with there service
9 de maio de 2025
Resposta da Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
The team at Central Trust were…
The team at Central Trust were fantastic my remortgage was agreed and completed in a week from start to finish the could not be happier.
10 de dezembro de 2025
Resposta da Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
Professional and Efficient Service
Staff were very friendly, helpful and easy to deal with. They explained everything all the way through and kept us up to date which took the stress out of the process. Very professional.
3 de dezembro de 2025
Resposta da Central Trust Limited
Hi, Thanks for the great feedback, it is very much appreciated and we are pleased you had a great customer journey.
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