Cerolauto Avaliações 

Watch out they take your money and you never receive your goods or reply to your emails

J'ai commandé une pièce. Ensuite, ils m'ont envoyé un mail pour me dire qu'ils préparaient ma commande. Et depuis, plus rien... J'ai entamé les démarches pour être remboursé auprès de ma banque.

J'ai payé, et jamais reçu la pièce.
Injoignable.

I ordered a part and paid au$ 193. On the 11th November 2025....no part has ever been delivered and after multiple emails enquiring about delivery or a refund I've received neither.

Seriously unbelievable! The people need to be exposed as scammers.

Unbelievably disappointed.
Greg Farrell

Ordered a part advertised by them for my Avensis on 8th December (£133). Because I need it urgently, so far I have emailed them 7 times asking for an update on whether they can actually source it and if not, to refund me. Absolutely no response. I don't know if it's a scam, but the lack of any comms. obviously leads to suspicion.

I did find a link to a contact form, which promised a response within 24 hrs. Nothing.

So just beware, there are reviews on Google from people sharing the same experience.

Just an update. In the end I informed Cerol Auto's payment provider - Shopify, the Japanese Anti Fraud Organisation and my bank, Barclays. Even though I made the purchase by debit card rather than credit card, Barclays gave me an immediate temporary refund whilst they approached Cerol Auto. Tbh I didn't think they would pursue it, but they did and a couple of days ago wrote informing me they had successfully recovered the money from Cerol.

Even up to that point, I had no communication from Cerol whatsoever. So I would advise steering well clear.