The positive reviews are ALL false. Their training platform for defensive driving course ( to reduce insurance premium) is HORRIBLE.. too many technical glitches to count. Why AAA ( Auto club)... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Live chat is super helpful! My issue was resolved immediately. I highly recommend purchasing the premier pass, its totally worth it! Jestine helped me right away. I will be recommending this online co... Ver mais
A empresa respondeu
My daughter kept getting locked out of her account and KIE YIING went above and beyond to get her access again and ensure it doesn’t happen again. We are already stressed about getting the course fini... Ver mais
A empresa respondeu
First of all to get a company on the PHONE and speak to a live representative is a miracle in itself. I was having trouble setting up my customer profile. Carol was amazing, helpful, patient and most... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Certus provides technical and compliance-related education, aiming to help professionals and organizations stay current with industry standards. We offer a variety of online courses and training in areas like workplace safety, food safety, and technical maintenance skills. We also help organizations with workforce management and performance tracking. Certus provides its training through dozens of brands, such as: TPC Training: An industry leader in workforce management, industrial skills, and workplace safety training. StateFoodSafety: Educates food and beverage industry employees on skills to protect public health. Metrix Learning: Provides online education solutions for public workforce development. Workforce180: Works with Metrix Learning to serve professionals in workforce development. Paulson Training: Offers digital and instructor-led training for the plastics manufacturing industry. OSHA Education Center: Delivers training and expertise for OSHA compliance. Notaries.com: Offers notary commission and renewal services. Online Traffic School (OLTS): Provides state-approved training programs for driver safety. Builders License Training Institute: Offers pre-licensing and continuing education for the construction industry.
Informações de contato
Estados Unidos
- certus.com
4,4
Excelente
430 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Customer Satisfaction!
All my questions and concerned were addressed with professionalism and courtesy. Highly Recommend!
15 de abril de 2026
Avaliação não solicitada
Resposta da Certus
Thanks for taking the time to let us know!
Training Guide
I was able to get the information I requested so I could open the training guide to help me with the OSHA training I'm required to do.
17 de abril de 2026
Avaliação não solicitada
Resposta da Certus
Thanks for letting us know!
Ok so I accidentally signed up with one…
Ok so I accidentally signed up with one account that I used before and I couldn't get my certificate under my name so I called costumer service and Loy helped me so much by guiding me and sending me to the right spot he was very nice and very attentive since the beginning until the end , we need more people like him with that beautiful soul. Thank you Loy! Maria Juarez
16 de abril de 2026
Avaliação não solicitada
Resposta da Certus
We are so glad to hear you had a positive experience, thank you so much for letting us know!
The Power Of Good Customer Service!
I encountered an online issue last night. I called the following morning and spoke with Angelo. Not only was his professional demeanor impressive, Angelo was attentive and spot on, assessing and executing a plan of action. Angelo exceeded my expectations. My hero for the day!
16 de abril de 2026
Avaliação não solicitada
Resposta da Certus
That is so fantastic to hear, thank you for sharing!
Esra was extremely respectful and…
Esra was extremely respectful and helped me out a lot.. very pleased.
16 de abril de 2026
Avaliação não solicitada
Resposta da Certus
Thank you for sharing your experience!
Resposta da Certus
Gracias por compartir sus comentarios.
The chats were quick in response
The chats were quick in response. Very helpful.
14 de abril de 2026
Avaliação não solicitada
Resposta da Certus
Thank you for dropping a review!
courteous and fast service i was so…
courteous and fast service i was so happy to deal with a company like this
14 de abril de 2026
Avaliação não solicitada
Resposta da Certus
Thanks for sharing your feedback!
Horrible driving course platform
This driving course platform is horrible. 1st They want you to record your voice as a form of authentication but if you take a course on a computer that does not have a microphone you are out of luck. For some reason this platform has a difficult time authenticating my voice. Shouldn’t a password suffice? This is a defensive driving course not a level 5 government clearance. 2. When you finish certain sections this platform won’t let you proceed to the next phase even if you clicked on all of the pictures and viewed every item. 3 when they give quizzes at the end of each section they word the questions in a confusing way. They can word the questions easier. I’ll give an example, in one chapter technology would prevent up to 40% of crashes but on the quiz the choices of answers were A) 10% B) 25% c) 0.4% D) 50%. Why would C just say 40% ? It’s little stupid stuff like that. This platform makes the process far more difficult than it has to be!
10 de abril de 2026
Avaliação não solicitada
Resposta da Certus
We’re sorry to hear about your experience and appreciate you taking the time to share such detailed feedback.
For New York defensive driving courses, identity verification measures—such as voice biometrics—are required by the State to ensure student participation and course integrity. While we understand this may feel like an extra step, it is part of the regulatory standards all approved providers must follow. A separate microphone or headset isn’t required, as a smartphone or any device with a built-in microphone can be used for this step.
We’re also sorry to hear about the navigation issues and quiz experience you described. That’s not the experience we want for our learners, and we appreciate you calling out those specifics. We will share your feedback with our team to review both the progression behavior and the clarity of assessment questions.
We’d like the opportunity to review your course activity more closely and help where we can. We’ve sent a request through Trustpilot for additional details—please feel free to respond there so we can assist further.
Thank you again for your feedback.
I had the pleasure of speaking with Liz she was very courteous and very helpful
I had the pleasure of speaking with Liz today
14 de abril de 2026
Avaliação não solicitada
Resposta da Certus
Thank you for taking the time to let us know how your experience went!
I can find a solution of my requested.
14 de abril de 2026
Avaliação não solicitada
Resposta da Certus
Thank you for the review!
Permit exam
i purchased a permit exam because i already finished the course and i finished the exam and i did not get any emails for certification. also i took this test twice and said i never even finished either of them.
7 de março de 2026
Avaliação não solicitada
Resposta da Certus
We’re sorry to hear about your experience and appreciate you sharing your feedback.
We’d like to review your situation more closely. We’ve sent a request through Trustpilot asking for additional information—if you’re willing, please respond there so we can investigate further.
Thank You, Raen
I appreciated the thoroughness of the Safe Driving Course on line. Afterwards, I needed help with the delivery address of my Certificate. Your agent, Raen, was extremely patient and greatly helpful.
Thank You, Raen.
13 de abril de 2026
Avaliação não solicitada
Resposta da Certus
That is fantastic to hear, thank you!
Justine was such a great help and was…
Justine was such a great help and was so quick
13 de abril de 2026
Avaliação não solicitada
Resposta da Certus
Thanks for letting us know!
This course is total fraud
This course is total fraud. The system marks your right answer wrong to force you to buy course again. Customer support is of no use and not helpful at all. I just feel like I got scamed.
6 de abril de 2026
Avaliação não solicitada
Resposta da Certus
We’re sorry to hear about your experience and appreciate you sharing your feedback.
Many of our courses follow strict regulatory requirements, including security checkpoints and knowledge assessments. Access can be restricted if assessment criteria aren’t met, security checkpoints aren’t completed, or the course expires.
We’d like to review your situation more closely. We’ve sent a request through Trustpilot asking for additional information—if you’re willing, please respond there so we can investigate further.
We also apologize if your experience with customer support didn’t meet expectations and will be reviewing this internally.
Again, thank you for your feedback.
I was having trouble with my account…
I was having trouble with my account and Rie assisted me. Very helpful and quickly got me back on track. Thanks again!
10 de abril de 2026
Avaliação não solicitada
Resposta da Certus
Thank you for letting us know!
Great produxts
Great products when seeking a Food Handlers card.
10 de janeiro de 2026
Avaliação não solicitada
Resposta da Certus
We are glad that you enjoyed your experience!
Esra was great!
Esra was great! They were able to help me get to the class I needed pretty quickly.
9 de abril de 2026
Avaliação não solicitada
Resposta da Certus
Thanks for letting us know!
When i got locked out of my courses
When i got locked out of my courses, ezra was very helpful getting me back in.
9 de abril de 2026
Avaliação não solicitada
Resposta da Certus
We are sorry to hear you hit a snag, but glad to hear that our team was able to help get you back on track!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.