I was really impressed with the service from Jono and Johno. I ordered the engine and within 3 days it had arrived. There follow up service was also exceptional when I had some additional enquiries ab... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Super fast post. Recently bought a Perla-Barb 91cc chainsaw, it's a workhorse. Its brilliant, better than my expensive saw any day. Jono and Johno are definitely my new favourite place to buy chains,... Ver mais
A empresa respondeu
Prompt dispatch & delivery. Product - replacement bar and chain for a specific chainsaw model - was exactly what I ordered. Product worked perfectly and now I can use my chainsaw again. Great work, Jo... Ver mais
A empresa respondeu
As always, Jono and Jono have great prices, They have great products and post very fast, If you ask any questions they are very good at finding the right answer and product for you.
Detalhes da empresa
Sobre Jono & Johno
Informação fornecida por fontes externas variadas
Jono & Johno Operating Since 2008!
Operating since 2008, Jono & Johno is one of the leading online sellers of chainsaw chains, bars, spares, stationary pumps and engines, safety gear, weed sprayers, mower equipment plus a whole lot more.
We also carry a large range of aftermarket spares for STIHL, Honda, Husqvarna and other popular brands.
All products come with a 12 month warranty.
We pride ourselves on our product knowledge and on our unbeatable customer service.
Informações de contato
31 Carngham Road, 3356, Delacombe, Austrália
- (03) 5303 0263
- sales@jonoandjohno.com.au
- chainsawspares.com.au
4,9
Excelente
17 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Jono & Johno
Hi Simon - glad you are happy with the chains and we hope they cut like butter for you !
Professional chain saw sharpener
Web site was easy to navigate. Prices are very competitive, only small issue was in delivery, box was slightly damaged. But no damage to product.
24 de julho de 2026
Resposta da Jono & Johno
Appreciate the feedback on the website Chris !
Glad it was easy to navigate and happy to see the product was safe and sound. All the best.
Excellent Service
Shopping with your business is a treat, fantastic products at competitive prices. Delivery interstate super quick.
Thankyou.
24 de julho de 2026
Resposta da Jono & Johno
G'day Derek, thanks for taking the time to leave us such a top review! Hearing that shopping with us is a treat really makes our day. We're stoked you're happy with the prices and that your order landed interstate super quick. Appreciate the support mate!
Perla of a Chainsaw
I have ordered from Jono & Johno before and I like how they offer after sales service and stand by their products no problems with returns. This time I ordered a Perla Chainsaw it came up first listing was the right price and free shipping too easy!
14 de agosto de 2026
Resposta da Jono & Johno
G'day Rex, cheers for the review mate! Wrapped to hear the Perla chainsaw landed quickly with free shipping and that you had a seamless checkout. Appreciate you coming back to shop with us—catch you next time!
Chains and bar are very good.
Chains and bar are very good.
The sprocket thingy is the wrong one.
Mine is one of the first of this type.
A smaller ID is required.
I have been busy lately,so have not persuaded the matter yet.
The Giantz model CSAW-92CC-N-OV-RDWH ,has a different sprocket.
I have owned this one for a while now.
22 de julho de 2026
Resposta da Jono & Johno
Hi Brian - no worries at all there. Please reach out to us when we get time and we can work out what the issue is best we can - cheers !
Great service quick delivery and saw…
Great service quick delivery and saw runs well so far so good thankyou!
23 de julho de 2026
Resposta da Jono & Johno
Hi Alan, thanks for taking the time to share your experience! Our warehouse crew works hard to ship orders fast, and we love hearing that our gear is performing well in the field. Enjoy the new saw mate and let us know if you need any spares later on.
Resposta da Jono & Johno
G'day Nick, thanks for the feedback! Wrapped to hear your package arrived fast and the order process was effortless. Holler whenever you need a hand with gear or parts down the track!
Not particularly your fault but the air…
Not particularly your fault but the air filters you are selling literally do not fit. It’s not my chainsaw either as I got a genuine filter and it worked fine.
23 de julho de 2026
Resposta da Jono & Johno
Hi mate. Please reach out to our customer service team at sales@jonoandjohno.com.au with further detail regarding what you were fitting this to etc and we can take a look at this case for you !
Great service and prompt delivery.
22 de julho de 2026
Resposta da Jono & Johno
G'day Kay, thanks for the feedback! Wrapped to hear our team looked after you and that your package arrived super fast. Holler whenever you need a hand with tools or parts down the track!
The personalised attention that was…
The personalised attention that was given thanks
22 de julho de 2026
Resposta da Jono & Johno
G'day! Cheers for the top review, mate! Wrapped to hear our team looked after you and gave you that individual attention. Appreciate the shoutout—catch you next time!
Resposta da Jono & Johno
Hi David. Wrapped to hear your package arrived fast and everything was exactly as expected. Give us a shout whenever you need a hand with tools or parts down the track
Response to issue was excellent
I had an issue with the product, but what made the experience was great was the way that it was responded to. A replacement item was dispatched as soon as they knew there was a problem and a return paid label provided. Sometimes things just happen, I believe it is how a company responds to issues that sets them apart from others and is the reason for my 5 stars.
21 de julho de 2026
Resposta da Jono & Johno
Hi Wendy, legend! Thank you so much for the 5 stars and for the awesome feedback. Mistakes happen, but standing by our gear and looking after our customers straight away is always priority number one for us.
Knowing you felt supported is some solid feedback - please let us know if you need any assistance down the track.
Product was as advertised
Product was as advertised, delivered promptly and good communication from seller.
6 de janeiro de 2026
Resposta da Jono & Johno
Thank you for taking the time to share your feedback! So good to hear that your product arrived promptly, matched the description, and that you had a great experience communicating with our team.
let us know what we can do for you next time .
Not successful
The product arrived in a reasonable time, but has failed to perform better than the old one which used to provide a strong retarded spark for starting but progressively only produced a weak advanced spark.
The new one only produces a weak spark and will not ignite the mixture under compression but ultimately ignite the accumulation when the exhaust valve is open
22 de julho de 2026
Resposta da Jono & Johno
Hi mate. Sorry to read the ignition coil didn't perform as expected.
Please reach out to our customer support team and we can help troubleshoot a solution or if it is faulty - replace it.
Email: sales@jonoandjohno.com.au
Very good service
Very good service, from purchase to delivery, communication was excellent.
22 de julho de 2026
Resposta da Jono & Johno
Hi Vic, thanks so much for taking the time to leave us a review! We're thrilled to hear you had a great experience with our communication and delivery speed. Appreciate your support, and we look forward to helping you out again
Buyers Beware if something goes wrong!
Buyers Beware if something goes wrong!
Poor warranty 12 months on a chainsaw??
Several phone calls/emails/pictures/my time wasted
I should have diagnosed the problem [faulty worm drive on chain tensioner] and sent back the saw back upon delivery. Three months out of warranty and customer service at the managerial level was 'politely' rude and unresponsive all over a $20 part which was clearly modified/different to the original. Luckily our local chainsaw dealer has been helpful
22 de julho de 2026
Resposta da Jono & Johno
G'day Bruce,
Your chainsaw was purchased outside the 12-month warranty period, and the photos provided clearly showed significant wear on the rim sprocket as well as heavy build-up from regular use.
Chain and sprocket wear, as well as regular checking of the oiler system, fall under standard user maintenance. While we cannot offer free repairs or warranty replacements on tools that are out of warranty and show heavy wear, we did offer to service and repair the saw at a reasonable rate to help you out.
We are glad to hear your local dealer was able to assist you.
Good Delivery and service
22 de julho de 2026
Resposta da Jono & Johno
Appreciate you taking the time to drop us a review. Glad to hear the delivery and service went smoothly for you!
Resposta da Jono & Johno
G'day Andrew, legend! Thanks for the review mate. Always happy to help answer any questions—catch ya next time.
Great service
Great service. Easy to deal with and prompt delivery of a part I desperately needed
22 de julho de 2026
Resposta da Jono & Johno
G'day Peter,
Thanks mate! Knowing we got you out of a tight spot with quick shipping makes our day. Really appreciate your support.
Service and support is second to none
12 de julho de 2026
Avaliação não solicitada
Resposta da Jono & Johno
G'day Lee
Thanks mate! Short, sweet, and hugely appreciated. Thanks for supporting the business.
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