Chapel Dental Avaliações 60

O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My son had to have 2 Adult teeth removed and I cannot stress enough how incredible both the dentist and the dental nurse were. My son was very anxious and emotional and they calmed him down and spent... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I broke a tooth eating my lunch and it left a sharp jagged edge. This was on a Friday so when I rang Chapel Dental in Wilbraham, I thought the very earliest they would be able to see me would be on... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Chapel dental staff are very friendly and helpful, I have been going here for a few years now. Afonso was my nhs dentist but when he went private, i went private to as i did not want to lose him.... Ver mais

Avaliado com 5 de um total de 5 estrelas

I've been with my dentist here for years, and have absolute faith in him, notwithstanding my fear of treatment due to a brutal experience having my wisdom teeth removed in my teens. The practice is cl... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Dentista
  2. Dentista Cosmético
  3. Higienista Dental
  4. Periodontia de Implantes Dentários
  5. Serviço Dentário de Emergência
  6. Clareamento dental

Escrito pela empresa

We are, at heart, a family practice – a team made up of Cambridgeshire’s own, that genuinely cares for the health of our community. Taking care of you, from the moment you walk through the door, offering a wide variety of dental treatments. We are driven to make the practice a leading dental provider in all of East Anglia, taking it from strength to strength both in the quality of dentistry it provides as well as the range of treatments it brings. We provide all kinds of NHS and private dental treatment, and patients from far and wide come to see us transform their smiles. We welcome you to Chapel Dental.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

60 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

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Avaliado com 5 de um total de 5 estrelas

Teeth removal

My son had to have 2 Adult teeth removed and I cannot stress enough how incredible both the dentist and the dental nurse were. My son was very anxious and emotional and they calmed him down and spent time making sure he was relaxed and breathing well. They treated him with such kindness and respect and I'm so so grateful to them both. We are ready for round two next week and both feeling a lot less nervous about it knowing we are going to be looked after so well. Thank you.

14 de maio de 2026
Avaliação não solicitada
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Resposta da Chapel Dental

Thank you so much for your lovely review. We’re so pleased we could help your son feel more comfortable and cared for. - Chapel Dental Team

Avaliado com 5 de um total de 5 estrelas

My new smile

I needed implants and afonso gave me a fantastic smile back I couldn't recommend anyone higher than him for a big operation I felt pain free and at ease and couldn't thank him enough 10/10

15 de maio de 2025
Avaliação não solicitada
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Resposta da Chapel Dental

Thank you for your kind feedback. We’re so pleased to hear you felt comfortable and are happy with your results. Your recommendation means a lot to us.
-Chapel Dental Team

Avaliado com 5 de um total de 5 estrelas

I broke a tooth eating my lunch…

I broke a tooth eating my lunch and it left a sharp jagged edge. This was on a Friday so when I rang Chapel Dental in Wilbraham, I thought the very earliest they would be able to see me would be on Monday.
I was delighted when the friendly receptionist said if I could get there by 4pm they would see me. Of course I said yes and was seen by Fabio. He assessed the damage, did some work and filled the tooth there and then.
What a brilliant service, helpful and friendly. Excellent

8 de maio de 2026
Avaliação não solicitada
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Resposta da Chapel Dental

Thank you for your lovely review. We’re pleased we could help promptly and make you comfortable. -Chapel Dental Team

Avaliado com 5 de um total de 5 estrelas

After not seeing a dentist for many…

After not seeing a dentist for many years I was a nervous wreck when I eventually was able to attend this practice.
But Maria showed me so much compassion, calmed me down and was so lovely.
I felt completely at ease and maria talked me through every stage of what needed doing.
I will not be afraid or so nervous.in the future.
Thankyou .

8 de maio de 2026
Avaliação não solicitada
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Resposta da Chapel Dental

Thank you for your lovely feedback. We’re delighted to hear Maria made you feel comfortable and took the time to guide you through everything. It’s great to know you’re feeling more confident about future visits—this means a lot to our team.
-Chapel Dental Team

Avaliado com 5 de um total de 5 estrelas

Dental Hygienist Appointment

Dental Hygienist Appointment

The staff were friendly and helpful. Most importantly is the hygienist, as always he did a very good, and with such kindness and care for my wellbeing.

7 de maio de 2026
Avaliação não solicitada
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Resposta da Chapel Dental

Thank you so much for your kind feedback. We’re really pleased to hear you had a positive experience, and we’ll be sure to pass your lovely comments on to our hygienist. We look forward to seeing you again soon. -Chapel Dental Team

Avaliado com 5 de um total de 5 estrelas

Very good dentist

Chapel dental staff are very friendly and helpful, I have been going here for a few years now.
Afonso was my nhs dentist but when he went private, i went private to as i did not want to lose him.
I cannot praise Afonso enough he is so caring and informative, a great dentist! 😊

7 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Always receive friendly caring service.

Always receive friendly caring service.

30 de abril de 2026
Avaliação não solicitada
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Resposta da Chapel Dental

Thank you for your kind words. We’re really pleased to hear that you consistently experience friendly and caring service from our team.
-Chapel Dental Team

Avaliado com 5 de um total de 5 estrelas

Genuinely warm, friendly & professional

Afonso & all the team at Chapel Dental always put me at ease with a genuine warm & friendly atmosphere whilst still being professional & all my dental work has been excellent & undertaken with care.

29 de abril de 2026
Avaliação não solicitada
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Resposta da Chapel Dental

Thank you for your valued feedback. We are pleased to hear that Afonso and the team have provided you with a professional and reassuring experience.. We sincerely appreciate your trust in Chapel Dental and thank you for sharing your experience.
-Chapel Dental Team

Avaliado com 5 de um total de 5 estrelas

A team of consummate professionals

I've been with my dentist here for years, and have absolute faith in him, notwithstanding my fear of treatment due to a brutal experience having my wisdom teeth removed in my teens. The practice is clean, extremely well-run, with an outstanding level of professionalism shown by every member of staff. Afonso really cares about his patients, and it shows in his kindness and empathy.

28 de abril de 2026
Avaliação não solicitada
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Resposta da Chapel Dental

Thank you for your thoughtful review and for your continued trust over the years. We are pleased to hear that Afonso’s care and empathy, along with the professionalism of our team, have made such a positive difference to your experience. Your feedback is greatly appreciated.
-Chapel Dental Team

Avaliado com 5 de um total de 5 estrelas

A nervous patient

I am not the most confident of going to Dentist after an unpleasant experience years ago and now I am very nervous, however since I have been under Zsuzsanna Kortvelyesi although still very nervous she has been really patient with me and makes my experience of dentist a bit more bearable and I am able to go to all my check ups I had a tooth filled in last appointment and I was a bit more relaxed.
The receptionists are always friendly and responsive.

31 de março de 2026
Avaliação não solicitada
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Resposta da Chapel Dental

Thank you so much for your kind words. We’re really pleased to hear that you’re feeling more at ease. It’s also lovely to know our whole team, including reception, has made a positive difference. We truly appreciate your trust and look forward to continuing to support you.
-Chapel dental

Avaliado com 5 de um total de 5 estrelas

I’ve been with Chapel Dentist for quite…

I’ve been with Chapel Dentist for quite a few years now and I can honestly say that I have always been welcomed and had the treatment, if needed, done without any issues. I had to go yesterday for a broken tooth and it was repaired straightaway. Thank you to all.

25 de março de 2026
Avaliação não solicitada
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Resposta da Chapel Dental

Thank you for your kind words and for being a valued patient over the years. We’re so pleased to hear you always feel welcomed. We really appreciate your feedback.
- Chapel Dental

Avaliado com 5 de um total de 5 estrelas

Fantastic Dental Care

Thank you once again for the wonderful treatment from Stephen Pace & Bridget. I am absolutely delighted with the result.
The service at Chapel Dental is always outstanding, professional, caring, and friendly. Nothing is ever too much trouble, and you’re made to feel comfortable and well looked after at every visit.
Thank you too to Lorraine and all the receptionists who put up with all my queries you are incredibly supportive .
Thank you all for your continued care and support. Wendy x

24 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

No waiting for excellent service

After moving to the area in October 2024 we joined Chapel Dental and have received excellent treatment from day one.
My recent visit was for a slight adjustment to a new filling done 7 days earlier .
When I telephoned to request an adjustment I received a same day appointment and the matter was resolved very quickly
Thanks Bianca
John

18 de março de 2026
Avaliação não solicitada
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Resposta da Chapel Dental

Thank you for your kind feedback. We’re delighted to hear you’ve had a positive experience since joining us and that your recent visit was handled promptly and efficiently. We really appreciate you taking the time to share your experience.

Avaliado com 5 de um total de 5 estrelas

I visited Chapel Dental on Wednesday…

I visited Chapel Dental on Wednesday for a wisdom tooth extraction. The staff were welcoming as usual and the surgery always spotlessly clean. The dentist and assistant were superb and had a very kind approach. I feel the extraction was professionally handled and helpful advice is given regarding after care. It’s a wonderful practice and I’m so happy I found them.

18 de março de 2026
Avaliação não solicitada
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Resposta da Chapel Dental

Thank you so much for your kind words! We’re really pleased to hear you felt well looked after and that your experience was a positive one. We’ll be sure to pass your lovely feedback on to the team.

Avaliado com 5 de um total de 5 estrelas

A wonderful dental practice

I visited Chapel Dental on Wednesday for a routine check up. The staff are always so welcoming and the surgery always spotlessly clean. The dentist is superb and has a very kind approach. I feel the examination is always very thorough and helpful advice is given. It’s a wonderful practice and I’m so happy I found them.

11 de março de 2026
Avaliação não solicitada
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Resposta da Chapel Dental

Thank you so much for your kind review. We’re delighted to hear that you had such a positive experience and that you found our team welcoming and your examination thorough. Your feedback means a lot to us, and we’re very glad you chose our practice. We look forward to seeing you again in the future.
-Chapel Dental

Avaliado com 5 de um total de 5 estrelas

Maria and Leah were amazing

Maria and Leah were amazing. I first visited about a month ago after more than 30 years of being extremely nervous about going to the dentist and having not been for nearly 10 years. Today I’ve just finished my second treatment, and I left feeling completely relaxed and comfortable throughout my visits — something I honestly never believed would be possible.

Thank you both so much!

5 de março de 2026
Avaliação não solicitada
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Resposta da Chapel Dental

Thank you so much for your kind review. We’re really pleased to hear that Maria and Leah helped make your visits comfortable and relaxed Your feedback means a lot to our team, and we’ll be sure to share your kind words with them. We look forward to seeing you again at your future visits.
-Chapel Dental

Avaliado com 5 de um total de 5 estrelas

Had a tooth break leaving a hole in my…

Had a tooth break leaving a hole in my tooth which happened on a Friday night. As not in pain, phoned the following Monday morning, given an appointment that morning. Inspection, suggested treatment given, treatment completed immediately. How is that for service? Cannot be beaten. My thanks to the staff but particularly Suzsanna Cortelyesi (my apologies for any mis spelling of the name)

2 de março de 2026
Avaliação não solicitada
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Resposta da Chapel Dental

Thank you for your kind review. We’re pleased we could see you quickly and resolve the problem for you the same day. Your feedback means a lot to our team, and we’ll be sure to pass on your thanks. We really appreciate you taking the time to share your experience.
- Chapel Dental

Avaliado com 5 de um total de 5 estrelas

Simply the best!

I have been a patient for years and have always had the very best of attention and treatment from all the staff. I needed emergency treatment just before Christmas and was attended to on Christmas Eve at 8.00am!! That was service out of the top drawer and I would have to say beyond the call of duty. Well done!

28 de janeiro de 2026
Avaliação não solicitada
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Resposta da Chapel Dental

Thank you for your kind feedback. We’re very pleased to hear that you received excellent care when you needed emergency treatment. Your comments mean a great deal to our team, and we truly appreciate you taking the time to share your experience.
-chapel dental

Avaliado com 5 de um total de 5 estrelas

Friendly and efficient staff

Friendly and efficient staff. Good service and flexible and helpful

26 de janeiro de 2026
Avaliação não solicitada
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Resposta da Chapel Dental

Thank you for your kind review! We’re glad you found our team friendly and helpful. We really appreciate your feedback and look forward to seeing you again.
-chapel dental

Avaliado com 1 de um total de 5 estrelas

Used to be good. Now terrible!

​"I am very disappointed with the 'new' Chapel Dentist. While the building is new, the care is nonexistent. Today, I made a special effort to get my daughter to her morning appointment early to avoid traffic, yet we sat and watched as late arrivals were seen before us. The receptionist was uncaring and refused to be flexible, sticking to a list rather than managing the waiting room fairly. It feels like the focus has shifted entirely toward profit over patients.

20 de janeiro de 2026
Avaliação não solicitada
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Resposta da Chapel Dental

Thank you for taking the time to leave a review and share your concerns. We are sorry to hear that you were disappointed with your experience. We would like to look into this further to ensure there has been no misunderstanding and to address any issues appropriately.
Please contact the surgery directly on 01223 881611, where a member of our team will be happy to review this with you and assist further.
We value patient feedback and appreciate the opportunity to resolve concerns wherever possible

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