Chargeasap Avaliações 

226
•
O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The customer service team was very quick to ensure they stood by the quality and service for their product. I am very happy with the entire process.

Avaliado com 4 de um total de 5 estrelas

Over the past few years, Chargeasap has released a number of interesting products for people who need a flexible way to charge multiple large and small devices. I purchased their products at an earl... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Overall would not purchase another item from chargeasap. I was unlucky that my unit was delayed by Covid, but received with reasonable updates during that period. My issue is the 200W Omega USB-C G... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I almost never leave reviews, good, bad or indifferent, but in this case, I feel compelled to give the review I wish I had seen before ordering. I joined the kickstarter campaign more than two years a... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de acessórios para Celulares

Informação fornecida por fontes externas variadas

Fast, safe and best magnetic charging cables for your Apple and Android (USB-C) mobile devices from the original creators of the magnetic cable. Alongside our first graphene powerbank with the most powerful battery in the world. Charging redefined. Shipping worldwide.


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

226 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 83% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,8

Todas as avaliações

(226)

32 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Quality and innovation guaranteed.

I’ve both backed multiple Chargeasap campaigns on Kickstarter and bought direct from them.
I’ve always found their products to be well-thought out, innovative, well-made and effective.
Prices can be a bit on the high side ~ which makes backing on Kickstarter a bonus ~ but quality is rarely cheap. Customer service can be a bit slow at times but they do still always get back to you.
I still use the first products that I backed on Kickstarter years ago and they work as well now as they did the day they were delivered.

9 de outubro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Excellent Chargers, Great Support — but Longevity Could Be BetterI purchased four GAN chargers from…

I purchased four GAN chargers from ChargeASAP, and for about two years they worked flawlessly. The design is compact, the charging speed is excellent, and they handle multiple devices effortlessly. When these chargers work, they’re truly outstanding.

Unfortunately, after roughly two years, all four stopped working around the same time. That raised some concerns about long-term durability. For the premium price, I would have hoped for a lifespan of at least three to five years.

That said, I do appreciate the ChargeASAP customer service team — they’ve been responsive and are currently working with me to offer a discount toward the purchase of new units. While the warranty doesn’t extend beyond the first year, their willingness to help shows a genuine commitment to customers.

Overall, I still think ChargeASAP makes some of the best GAN chargers out there, but I hope future models last longer to match their excellent performance.

15 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I would not recomend Charge ASAP to anyone that wants a good product

I would give 0 stars if I could. I have backed this company on many Kickstarter products. Until this one I have been relatively happy with my purchases. I then backed the Zues and it all changed. I got the product, and it failed after the warranty. I contacted them to see if there was anything that could be done. I was told because it was out of warranty that they could do nothing. They did, however, give me a 50% off so I purchased a second one. Because I had not had any issues with anything I purchased from them in the past. Now 6 to 7 months after purchasing this one it is now failing. The biggest problem is with the warranty/support. When I opened the ticket for the warranty, I provided them with pictures with a charge cable that had a light on it so when it saw power it would light up. I showed I the working port it lit up but in the non-working port it did not. When they responded they wanted me to provide them with a video and the type of cable as well as what was being charged. I provided the Video, and they asked for the charging cable type as well as what was being charged again. I had provided the type of cable in the first response, but I guess I had forgotten to provide the exact type of phone being charged so I sent this in the response. If you want to spend your money on something very expensive that will be a paper weight after a little over a year, then purchase from ChargeASAP. If you want something that lasts purchase elsewhere.

3 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Item was dead on arrival

Item was dead on arrival. Wireless charging did not work from the day it arrived. Support acknowledged the issue and said they found a cause, asking for my 'patience.' No solutions or refunds are provided after several months of requesting. Am pursuing a credit card charge back

27 de setembro de 2025
Avaliação não solicitada
logotipo da Chargeasap

Resposta da Chargeasap

Hi Michael, we sincerely apologize for the delay in resolving the issue you reported. As the Flash Pro Ultra is part of our first production batch, our team is carefully assessing each case to determine whether a unit replacement or a technical fix would be the most appropriate solution. This process takes time, as we want to ensure that the resolution we provide best meets your charging needs.

We’re currently reviewing your case again and will update you as soon as we receive feedback from our technical team. Please note that they are on holiday this week in observance of the Mid-Autumn Festival in China, but we’ll reach out as soon as operations resume.

Thank you for your patience and understanding.

Avaliado com 5 de um total de 5 estrelas

Issue could be solved and was acceptable

The answers came quickly and were accurate. Ultimately, the issue couldn't be resolved to my complete satisfaction, but the alternative offer was acceptable.
I will and would definitely continue to purchase suitable items from Chargeasap.

23 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wonderful Powerbank!

Wonderful Powerbank!

I have enjoyed this charger a ton, it’s a huge improvement over my old one which was also great haha. I had the first flash so I’m happy to see how far it’s come!

6 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Nice size powerbank

Nice size powerbank, I Can charge my phone and watch wireless and any other gear via it's cable, the different connections make it a breeze to charge multiple at once, and the pop-up wireless charger works good for heat, NOTE: Double tap power button to activate watch wireless charger.

24 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great company. Great product.

I backed this company on Kickstarter for their new Flash Pro Ultra product and I gotta say I love it. Well-made and packaged well and exactly as advertised. Can’t say enough good things about this product and company.

29 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Chargeasap delivers again!

Chargeasap kept me informed about the progress of the Kickstarter campaign in a timely manner, and delivered the promised product as ordered, as well as the add-ons, just as I specified. I’d say they exceeded my expectations, but since I’ve dealt with them several times before, this level of service has now become EXPECTED from them, so they’re doing so well that it’s almost impossible for them to exceed expectations any more.

24 de agosto de 2025
Avaliação não solicitada
logotipo da Chargeasap

Resposta da Chargeasap

Hi Kris, thank you so much for your kind words and continued support! We’re truly grateful that you’ve trusted us multiple times, and it means a lot that our service has become your expected standard. We’ll keep striving to deliver beyond expectations every time!

Avaliado com 5 de um total de 5 estrelas

Good quality products

Good quality products. The Flash pro ultra has so much functionality, I love the display so you can see exactly what power consumption is being used. The rapid charge function in/out means to recharge the powerbank from 50% takes under 20 minutes. First used on road trip to the beach, it kept 3 young children happy and their devices happy all day.

15 de agosto de 2025
Avaliação não solicitada
logotipo da Chargeasap

Resposta da Chargeasap

Thanks for sharing, David! We’re so glad the Flash Pro Ultra kept the kids’ devices going strong on your beach trip and that you’re enjoying its fast charging and display features.

We truly appreciate your support and look forward to bringing you more products to enjoy on your future adventures.

Avaliado com 5 de um total de 5 estrelas

Great Products

Chargeasap have great power bank that I ever use with multiple function to charge your handheld device. I been using their power bank for last 4 years and still work great. I also use their GaN Charger and it allow me to charge multiple devices with super fast charging time.

15 de agosto de 2025
Avaliação não solicitada
logotipo da Chargeasap

Resposta da Chargeasap

Hey Thinh! Thank you so much for your feedback. We truly appreciate your support and rest assured we will remain committed to providing you with even better products and service!

Avaliado com 5 de um total de 5 estrelas

I've backed two Kickstarter projects…

I've backed two Kickstarter projects with ChargeASAP and both have been awesome. Very high quality hardware, strong performance, and well designed. They know how to manage projects and handle the international manufacturing/logistics as well. Highly recommended.

15 de agosto de 2025
Avaliação não solicitada
logotipo da Chargeasap

Resposta da Chargeasap

Thank you so much, Scott! We truly appreciate your trust in backing our campaigns and we are glad to know you’ve had a positive experience with both the products and our process. Your recommendation means a lot to us, and we’ll continue working hard to deliver innovative, high-quality products along with dependable service for our backers and customers worldwide.

Avaliado com 1 de um total de 5 estrelas

Overpriced, poor products with poor customer service included for free

I've bought multiple products from chargeasap including a power bank, two Zeus chargers and magnetic cables. The power bank dies really quickly, the magnetic cables are poorly thought out and disconnect easily and the detachable end gets stuck in devices so i don't use them at all, the zeus chargers both have some faulty outputs and one has the adaptor plug come apart. Customer service try to get out of their legal international obligations by quoting their policies which DO NOT prevent them from being liable under the law within the country which they sell their products (UK for me). They also try to charge for warranty replacements and are generally just selling poor products that look nice. I'd suggest looking elsewhere for better more affordable and reliable products.

25 de maio de 2025
Avaliação não solicitada
logotipo da Chargeasap

Resposta da Chargeasap

Hi Charles! Thank you for sharing your feedback and for being a long-time customer of Chargeasap. We’re sorry to hear about the difficulties you’ve experienced with your products, and we’d like to clarify a few points.

For power banks, there can be several reasons why battery life appears to reduce quickly — for example, wireless charging left on can consume extra power in the background. Regarding the magnetic cables, the snag-free design is intended to protect your devices by safely disconnecting if pulled accidentally.

That said, we’d like to better understand the specific issues with your Zeus chargers and cables so we can help. All of our products are covered by our international replacement warranty, and our team is committed to assisting you. If you could provide your support ticket number or reach out to us directly at chargeasap.com/support, we’ll be happy to review your case and work toward a resolution.

We appreciate your feedback as it helps us improve both our products and service.

Avaliado com 1 de um total de 5 estrelas

If I could give a 0 I would, over $2000 down the drain

If I could give a 0 I would. Over $2000 down the drain.
I purchased a 3 in 1 foldable charging station. It took 3 weeks for shipping when I was told 5-10 days.
My devices started having the strangest glitches. Screens suddenly shutting off, noise cancellation and bluetooth stopped working in my airpods, devices would get super hot and shut off due to overheating while charging. The internal hardware on my less than 3 year old devices were completely fried. Batteries wont stay charged for more than an hour. I can't believe this has happened. I thought this was an apple backed product. Turns out it is a SCAM. Stay the heck away from this company. They want me to pay for shipping of the charger back to them and pay for shipping for a replacement. I WILL NEVER USE THAT THING AGAIN. The charger itself was $72, they want $14 more for shipping to get another piece of junk? No refund of any kind? Absolutely not. Stay Away From This "Company." IT IS A SCAM!!!!!

8 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

DO NOT BUY ANYTHING FROM THEM

The product finally arrived after weeks of waiting. It didn’t work, so I reached out to customer service. They asked me to send countless videos demonstrating the defect. Day after day another request for more videos. Finally, they said they could see the defects and would come back to me with a solution. And then they suddenly started to ghost me. No responses of any kind. For days. In the end, I have a device that never worked - and they have decided to simply steal my money and ignore me. DO NOT BUY ANYTHING from this company. They do not stand behind their products and will happily steal your payments. Pure fraud.

12 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Non-delivery

Non-delivery, no commitment to refund

3 de junho de 2025
Avaliação não solicitada
logotipo da Chargeasap

Resposta da Chargeasap

Hi David! We’re sorry again for the delay with your delivery and completely understand the concern it caused while you were waiting. We truly appreciate your continuous cooperation through email until your order arrived safely.

We hope you’re enjoying your new unit, and we’re here if you need any further assistance. Thank you for your patience and support.

Avaliado com 1 de um total de 5 estrelas

ChargeASAP is Garbage

After 1 year of use 2 ports stopped working, I don’t recommend buying anything from ChargeASAP, it’s cheap quality and short warranty, do yourself a favor and avoid this brand

18 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bad quality and short warranty time (1y only)

I bought my first charger, the Zeus, during the Kickstarter campaign. Now I wanted to buy my second one. The charger would have been two years old in a few days, and now it's broken. There's no warranty, so I'm canceling now. $200, and it's broken after two years, is too risky for me. I can get a cheaper device with a two-year warranty on Amazon. Product safety is also an issue. If I pull the charger's specific adapter out of the charger, I can connect my fingers directly to the power outlet. Unfortunately, it's not well thought out.

26 de março de 2025
Avaliação não solicitada
logotipo da Chargeasap

Resposta da Chargeasap

Hi Mobi, thank you for sharing your experience with us. While the warranty period has passed, our goal is always to support our customers as best as we can. We encourage you to reach out to us on chargeasap.com/support, and we’d be happy to explore possible alternatives for you. We appreciate your feedback and hope to assist you soon!

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