Cannot rate the platform itself as Olu never sent a follow-up e-mail on how to register for CharlieHR following our call, nearly 2 weeks ago. Found the whole interaction, pretty unprofessional and not... Ver mais
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Veja o que dizem as avaliações
I can't fault CharlieHR. We're an SME, and they provide everything we need as a business without a permanent HR team. Access to advice, documentation, and support has always been brilliant. Quick t... Ver mais
Charlie HR is a must for any start-up/small/medium company. We've been using them for couple of years now and they have definitely exceeded our expectations. Aside from a very user friendly software t... Ver mais
I have been a customer for 4 years now and I love this service, especially of Bethan our HR advisor. While the platform is great and much a muchness of the marketplace - what separates Charlie fro... Ver mais
Detalhes da empresa
Escrito pela empresa
We figured that building a company is hard but running one shouldn’t be. Charlie automates many of the administrative headaches that companies experience as they scale, and enables founders with more of what they need most... time!
Informações de contato
Second Home Spitalfields, 68 Hanbury Street , E1 5JL, London, Reino Unido
- help@charliehr.com
- charliehr.com
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Fantastic Free HR Software with great customer service!!
I'm honestly so relieved I found Charlie HR as it has enabled me to consolidate all our previous HR systems into one place. Less mistakes, less overlapping holiday with team members. The best feature of all is that it allows employees to take a bit of control themselves, which is never an easy task, but the user interface is simple and easy to use. While I was moving our old system across if I ever had any questions or suggestions the team were always on hand and responded immediately. The fact it syncs with our company slack channel and gmail calendar is a dream. Would definitely recommend Charlie HR!!
Authenticity Issues and other Niggles
From the perspective of an employee using the software on a mobile for the first time, the software is mostly awesome, but there was little to counter my concern that my first experience with this product could be a sophisticated identity theft scam, or be being used by a scammer posing as my employer.
1. It appears my employer was not advised first to communicate directly with employees to advise us that we would get an invitation to use CharlieHR - via CharlieHR. This would have quelled fears about releasing sensitive info to an unknown party. Okay a Charlie generated email apparently sent from my employer was received but its presentation was not consistent with the usual messages from my employer. It seemed to be an indirect communication. Furthermore the info requested is already in my employers possession, so the 'invitation' to send it to an unknown party was of dubious benefit, if not a bit suspicious. Whilst the emails source was familiar the presentation and wording was not. Emails can be sourced anonymously. Maybe the apparent source could be further manipulated too. Had the invitation email carried a message from my employer within it, then the distinctive wording would have been recognised as reasonably authentic.
2. Having started to enter increasingly sensitive details and documents it became evident that reversing the process might be somewhat more impossible than providing it. With a photo of my passport someone could pass as myself. e.g. on blabla car. With my bank details I could loose money. It would have been reassuring to have a 'destroy my data' button accessible from the sites menu. There was a weirdly named 'destroy my session' button. where simply 'logout' would suffice. This is MY data and it makes ME vulnerable so I should be able to delete it from THAT platform.
3. My profile picture was truncated. I elected to send a whole person picture rather than a chopped off head. So the software chopped off the head and showed only the crutch! Congratulations. Furthermore from the mobile this is the only upload that I cannot overwrite. Wonderful. Apparently it is possible to correct this from a laptop.
4. Support outside working hours is not officially available however diligent individuals have kindly responded to my blunt remarks about the issue above. Trying to use the online chat was frustrating too because uncorrected nonsense text would get sent without ever hitting the Send button. When some kind soul tried to help I had long given up and there were no elapsed-time timestamps on any messages to indicate how fresh they were.
5. It seems Charlie is UK based - good - under UK jurisdiction. The secure-by-design page on the website provides links to 3 security certification sites.
Excellent
This bit of kit is awesome - it's free which makes it very appealing, especially for a small business like us who can't afford to spend money on complex HR systems - and actually don't need them - but more than that its helping us to really think about what information we want and need and how we manage that - and its helping us go digital ! We haven't looked into the paid version yet but probably will in the coming year, however right now this is absolutely what we need - it provides so much and it looks really good too!
CharlieHR - best free HR software out there.
I researched a lot of HR software, and for a small business the majority of solutions were expensive and did a lot more than we would use it for. Charlie came along at exactly the right time for us and as it has been developed I can now use it for more and more things. This isn't just about recording holidays and absences, I have migrated across onboarding documents, fit to work notes and set up teams in order to allow managers to authorise holiday requests and free my time up to do more strategic HR work. The guys at Charlie are also really helpful and have listened to suggestions made and have tweaked their software to accommodate. Really couldn't recommend highly enough.
Beautifully designed and FREE HR System!
Compared with other HR systems on the market, Charlie HR is a incredible free to use platform which smoothly enables our team to:
- Manage their own annual leave, training leave and 'call in sick'
- Onboard new starters to provide all necessary data and documents
- Store sensitive data and key company documents
- Create quick and accurate payroll updates
It also...
- Provides a clear and simple user interface (which our design/product led team loves)
- Integrates with our team slack channel and gmail calendar
- Reminds and informs key people about key team information (birthdays, anniversaries, holidays, sickness, visa expiries)
For me the implementation of the system was incredibly swift and painless and their client support (Matt) has been a star.
My only flag to anyone considering implementing it is that CharlieHR is a little UK centric right now, but if you're looking for an HR system solution for small to medium sized, UK based teams - you won't regret going with it. Plus... we have offices in the US and Norway and the tool still fits our needs well (and my support tickets are hopefully helping them develop to a global product).
Thank you for showing us the light!
Invaluable tool. Saves us heaps of time! Hurrah for Charlie.
Life-saving piece of HR software
Brilliant piece of HR software - saves so much time and is extremely user-friendly (which is particularly great as minimises the time spent explaining new processes to new team members!). Would highly recommend to anyone. The team are constantly working on improvements which is also great to see.
Great platform, excellent customer service
The application itself is easy to use and solves some common HR problems very simply. The platform that is developing will no doubt become even more powerful in the future. I've been super impressed with the customer service we've received and would recommend Charlie to anyone!
Charlie HR is Great!
We were looking for a software for a while to help us with holidays and other HR related solutions and Charlie HR really hit the nail on the head. The features are great, they respond to requests, you can't go wrong - it's fab and it's free!
Powerful yet intuitive application
CharlieHR has simplified our HR process and save countless hours of admin overhead!
Great Free Product
We've been using this product for 6 months now. Couldn't be happier.
Effortless HR
As someone who manages a small business Charlie HR removes a ton of hassle from both onboarding employees, and then keeping all of their essential information securely on file in one place. It's a massive time saver, and I've come to depend upon it.
Charlie makes HR for small business easy!
HR for small business is time consuming and usually consists of spreadsheets and folders and files scattered all over.
We were pretty organised before however even then things can tend to get out of control and confusing for others who sometimes do a bit of HR.
Charlie makes lots of essential tasks super easy, especially holiday booking! Not to mention making the management of Payroll and other confidential details very simple and secure.
LOVE Charlie!
Easy to use, neat interface, inspiring team behind it who will make it even better as it grows. Good luck guys!.
At Last - HR Software for the SMB
We've been so impressed with CharlieHR - we have joined for free and as a small business Charlie is now taking care of all our HR management. I wouldn't hesitate to recommend this software
A super slick platform that makes us look and feel like professionals!
When we started our business four years ago HR systems were the very last thing on our mind. As our team grew we needed something that securely organised everything in one place. The platform needed to be easy to use and give new starters a first impression that we were proud of. Charlie does all of that and more!
Charlie has endlessly improved the way we manage all of our HR needs and continues to improve with us... We love it!
Saving us time, money and headaches, Charlie rocks
It's just such a smart simple platform that helps us manage our HR processes, team, time off and all the little things we cant be bothered to mess around with...
Very happy customers at Grabble, couldn't possibly speak higher of it.
Dan
Great tool for small businesses
If you're a small business without a big HR department, Charlie is a great way of streaming on boarding of new employees, managing holidays and as an admin, keeps it nice and easy to approve! Highly recommend!
Very useful!
We use Charlie HR for all our day to day HR work - it's lightweight, friendly, and perfect for a small company like ours
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