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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

The company didn't even send me the right size and upon asking for a refund they so far have only offered me a 30% of my $40 purchase as if 70% of the mistakes at hand are my fault. Horrible customer... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ok I ordered this lovely looking sweater because I loved the pastel colour advertised on the site. What a disappointment when I received it yesterday. No where near the photos colours. So disappoin... Ver mais

Avaliado com 1 de um total de 5 estrelas

This company sent me knitted coat which ended up being a cardigan with threads and labels all on the outside looked nothing like the item I ordered paid £40.00 for it complained they offered me 13 dol... Ver mais

Avaliado com 1 de um total de 5 estrelas

I made a purchase more than one year ago and still have not received it. Instead I keep receiving lame excuses for it not arriving such as bad weather in the Summer. I last heard from Charmwish in Jul... Ver mais

Detalhes da empresa


Informações de contato

1,2

Muito Ruim

O TrustScore é 1 de um total de 5

65 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

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Todas as avaliações

(65)

1 avaliação nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Quiero contar que tuve una pésima…

Quiero contar que tuve una pésima experiencia en mi compra. A finales de Junio compré por Facebook 2 sueters de algodón, pedí 2 y me cobraron 4 en mi tarjeta de crédito. Cuando llegaron, los colores no correspondían a lo comprado. Traté de mandar mensajes y correos para pedir la anulación de 2 items, porque ya estaban cobrados y yo solo pedí, 2 en lugar de 4. Finalmente no conseguí que me reembolsaran lo cobrado doble (USD 52) y sobre el sueter que no correspondía, me dijeron que lo pedía devolver para solicitar el reembolso y que el costo tendría que asumirlo yo.... debo informar también que me dieron la opción de un crédito de USD 9/14 como compensación para próximas compras ....no la acepté porque además de todo , la calidad de las prendas era muy mala, me costó carísimo y realmente la experiencia fue terrible. Como comprenderán, enviar de regreso a China el sueter equivocado es una locura y no lo haré, pero creo necesario, dar a conocer mi experiencia para que sepan que esta Empresa no está a la altura, nunca mas compraré nada a ellos.

30 de agosto de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Don't ever order anything from this…

Don't ever order anything from this company, l ordered 6 tops it took 6 month for the delivery, when l got the tops they are so small they wouldn't fit a child and creep, when you want to return them they give you 30 days they are in China it takes 6 weeks for them to get it also you have to pay the return charge 65.00 and they won't give you the money back, and they said if they dont get them in 30 your not getting your money back they know they aren't getting it back in 30 days. This company is nothing but a scam from China, they wanted me to give the tops to a friend they are so cheap l won't put them on my friends dogs. I pd over a 100.00 dollars for them not worth 1.00 each. We.will see if l get my money back. Scammers.

25 de agosto de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

TOTAL JUNK!!!!

I received my "two dresses" that I ordered today. The green dress is so short that it comes not even to my knees and the dress I ordered was mid length. Also the gold "dress" that I ordered was the same. I didn't order anything that even looked like that dress. At best it could be a top. I wish that I had looked at the reviews before I placed my order and I could have saved myself $61.00. Lesson learned. This website doesn't even deserve the one star. What I received was total junk.

12 de agosto de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do not order

Do not order, after too much hassle to return and get my money back, I am donating to Good will.

This is cheap and deceptive merchandize.

11 de agosto de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

this is total junk

this is total junk from china and when you try to unsubscribe, the options are all in chinese so it is impossible to get the emails to stop. they are relentless with two or three emails a day. the products do NOT match the pictures either. DO NOT BUY

11 de agosto de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

DO NOT BUY FROM CHARMWISH

DO NOT BUY FROM CHARMWISH! I have had a HORRIBLE! HORRIBLE! Customer experience with this business. I see all the reviews are basically bad and I agree. Buyers please join me in reporting Charmwish to the FTC, BBB, and Consumer Finance Protection agency as the victims to shut them down. Nobody should have to throw their hard earned money in the trash. ALL the items I received had a FOUL ODOR, so wrinkled they have permanent creases, the material is cheap and paper thin; the website says polyester but its not. The items have no washing instructions. Two of my items were not even new. They were from last year clearly stated on the package. I received 2 items so dry rotted that even the bags were dry rotted. One dress was dirty, stained and had a rip in it. The clothes are of such poor quality that the sizes don't match the fitting chart. These items don't even meet the criteria of being clothing. Charmwish used their policies as predator strategies to keep my money. When I reported that I wanted a refund and told them I did not receive the other 3 items in my order, instead of processing the refund, a month later I get more stink, wrinkled up items. Charmwish system ensure that a refund never happens. The customer service is zero. When customers ask for refunds they want to negotiate with coupons and discount for the trash bin ready items they sell . You only have 30 days for refund or exchange. They fix it so by the time you get it IF you get it's too late. When I did get a RMA they wanted me to send it back to China on a "we might refund". It would cost me $30. I already spent $154. They fool the credit card companies with document deception, no confirmation and tracking so they can manipulate to their advantage . I have a trail of emails and pictures as proof. They pretend they are a US based business on their website. I looked for a refund policy and did not see one at the time. A US based business sends there items from the US (one of my items came from Jamaica New York & the other came San Francisco, Calif) but wants customers who want a refund to pay shipping for RMAs to China with a "we might give you a refund". If you want to buy trash you have come to the right place.

11 de agosto de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

ABSOLUTE RUBBISH...Do not buy

ABSOLUTE RUBBISH...Do not buy. The dress I ordered was paper this and nothing like the photo. Could not be bothered wasting my money returning, went straight in the bin.

10 de agosto de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I bought 4 items

I bought 4 items. I received 3 so far and none of them fit. I asked for a refund and was told they could give me 40% off so I could buy the same items in a different size or I could take a $27 refund! My total was $75! Since I persisted I am now getting $40! Maybe! I wish I knew how to put this out there so people wouldn’t be drawn in to their cute clothes like I was! Do not do business with them!!!! They will rip you off all they can!!

8 de agosto de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I ordered 4 blouses and only 1 looked…

I ordered 4 blouses and only 1 looked like the order in the picture. Poor quality. I wanted to return for a refund so first they asked I dive them the invoice number, which I did. Then they wanted multiple views of the products, which I sent. Next I was told I would have to send back the items at my cost to China and when they receive them they will decide if I was due a refund. It is not worth the extra cost to send them back and then hope to get a refund. They make it totally impossible. Buyers Beware!!!!!!

7 de agosto de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Shipment received in error

I received a pair of shoes from this company that I did not order. I will be putting them back in the mail as return to sender. If the PO will not send them back without payment, they will be donated!

7 de agosto de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do NOT order from this company

Do NOT order from this company. I ordered a gorgeous thick sweater for fall. It arrived after several weeks and I was appalled. The sweater was so thin it could be seen through in the light. Various strings were loose and hanging when you turned it inside out. No label (?) regarding size or cleaning instructions. Plus I ordered an XL so it would be loose and comfy like in the photo (I thought buying a larger size would ensure a loose fit ). Instead it looks like a child's size medium with a neck opening so small an adult's head won't fit through it! Frankly, it looks like cheap clothes you could buy at a dollar store! I paid almost $40 and the return address states: "Retrun 4 Disposal Service." Mispelling and all! So, I'm sure when I return it I will never hear from the company again. Save your money!

6 de agosto de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This company is a SCAM

This company is a SCAM! Do not order from them. I ordered a couple of tops and never received them. I tried contacting them and never got an answer. Months later, I did receive the tops. They were cheap, not even sure what they were made of, but a cross between paper and fabric. Horrible and not at all what I had ordered. The shipping label was in Chinese and the return address was "Jon" from Alabama. I attempted to return them only to get them sent back to me with a label that read "return to sender. Shipping Department refused". I am now disputing the charge with my bank and are hoping to get my money back.
Do NOT and I repeat DO NOT order from this company. It is a reseller who buys things for pennies and then turns around and resells the junk he gets.

3 de agosto de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This company is related to another…rip off company don buy from them

This company is related to another company out of China I ordered from. The items are not as pictured or even the same
fabrics, very cheaply made. When you order they advertise a discount that is different on each website. I ordered a year ago and then went through on the order to the payment and it wouldn’t allow me to apply the discount. But 3 items and get 35% off the third item so I backed it up to try again and it processed my order. I was furious it processed it. I finally was able to find an e-mail. I sent a cancelation to them via the e- mail and they ignored it till the last item was to be shipped again from China. I was advised I could send it all back by t was responsible for all shipping charges plus the importing fees as well. It all came in 1-2 item packages with no return address. I finally contacted my MC credit card company and filed a dispute on them. Thy change the name of the company on a regular basis. 3 times this year.
You have to watch for the items to pop up on the new site. Don’t order from them they are very deceitful and your stuck with the junk they send.

2 de agosto de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I ordered 2 sundresses on 6/28/2020

I ordered 2 sundresses on 6/28/2020, it is now 7/31/2020 and I have not received these items and I have been charged and paid for via my credit card. I will never recommend this company to anyone. I have reported them to the Better Business Bureau.

31 de julho de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

DO NOT BUY FROM THIS SITE

DO NOT BUY FROM THIS SITE. I am gob smacked at the quality, of these products. The material is appalling, they look nothing like the pictures displayed. Without a word of a lie, I will be using them as rags,I tried to email the company , but when I tried it stated it is not a reply email.. BUYER BEWARE

28 de julho de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Stay away

Stay away! Despite using the size guide provided the items didn't fit and 1 was damaged. I was unable to return the items and offered a $25 voucher instead. No mention of compensation for the damaged item despite quotes from the Consumer Guarantee Act and why oh why would I want a voucher. I will never buy from them again.

27 de julho de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Cette compagnie m'a dit que ma commande…

Cette compagnie m'a dit que ma commande était annulée, mais c'était 1 article sur 4, je les ai donc acheté ailleurs et ils m'ont dit pas de problèmes nous vous rembourseront lorsque vous nous retourner la commande. Maintenant je dois assumer tous les frais de retour, et de plus ils inventent des conditions qui ne figurent même pas sur leur site concernant ce retour... Et leur tissu, c'est comme de la guenille...
Vraiment décevant

19 de julho de 2020
Avaliação não solicitada

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