Abhijit has assisted me in renewing the existing tenancy of my flat in the Docklands. I like his style of negotiation throughout the whole process. He knows how to manage my expectation. He did not pu... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Abhijit has assisted me in renewing the existing tenancy of my flat in the Docklands. I like his style of negotiation throughout the whole process. He knows how to manage my expectation. He did not pu... Ver mais
A empresa respondeu
Kevin offered us a lovely and welcoming service while we were looking for a house in Canary Wharf. My wife and I truly appreciated his efforts; he worked hard to find the best options within our budge... Ver mais
A empresa respondeu
I had a very positive experience working with Amruta Satia. From the initial enquiry through to completion, she was professional, responsive, and knowledgeable. She provided clear guidance at e... Ver mais
For the past ten years, Chase Evans has been an absolute cornerstone in managing our flat with professionalism, reliability, and care. From finding long-term tenants to handling maintenance issues,... Ver mais
A empresa respondeu
Escrito pela empresa
Horizon Building, 15 Hertsmere Road, E14 4AW, London, Reino Unido
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I had a very positive experience working with Amruta Satia. From the initial enquiry through to completion, she was professional, responsive, and knowledgeable.
She provided clear guidance at every stage of the renewal process and was always available to answer questions or offer reassurance when needed. Communication was consistent and transparent, which made what can often be a stressful experience feel much more manageable.
I particularly appreciated her attention to detail and proactive approach in keeping things moving smoothly. It was clear she genuinely cared about achieving the best outcome for me.
I would not hesitate to recommend her services to anyone looking to buy, sell, or rent a property.
Kevin Chidi was very responsive to my enquiry and answered all questions promptly. Enjoyed the engagement.
Prompt and professional! Thanks to Ella Scholefield!

Resposta de Chase Evans - Canary Wharf
Kevin was very helpful, patient, and attentive throughout the process. Really appreciate his support!
Miss Gladys Kiala is a great agent. She handed my renewal very very efficiently. Highly appreciated.

Resposta de Chase Evans - Canary Wharf
I would like to thank kevin for being an amazing agent through years i had kevin always helping me to find a home as im an international student it is hard to find what i want , but kevin professionalism and dedication made it much easier i would recommend chase evans and especially for kevin

Resposta de Chase Evans - Canary Wharf
Gladys Kiala is professional and responsible in negotiating my renewal contract. Really appreciate her help.

Resposta de Chase Evans - Canary Wharf
Matthew Moloney was excellent throughout our flat-buying process. He was incredibly responsive, and extremely helpful in arranging extra viewings for us. Matthew's proactive assistance was instrumental in keeping the conveyancing process moving smoothly. I would highly recommend him

Resposta de Chase Evans - Canary Wharf
I had a great experience working with Mariam. She was professional, helpful, and went above and beyond to provide excellent service. I truly appreciate her support and would highly recommend her to anyone looking for a reliable and dedicated professional !

Resposta de Chase Evans - Canary Wharf
I recently worked with Ms. Gladys Kiala from Chase Evans on my apartment tenancy renewal, and the experience was smooth and professional. Communication was prompt and transparent throughout the process, which gave me confidence and peace of mind. I appreciate their efficiency and dedication, and would recommend their services to anyone handling a lease renewal.

Resposta de Chase Evans - Canary Wharf
The worst letting agents possible, they take your money and zero responsibility post that. Don’t take care of the basic cleaning/ provided a flat broken/ non operational

Resposta de Chase Evans - Canary Wharf
Kevin has been incredibly helpful and supportive. He was always very prompt and responsive to my questions and took the time to provide helpful information throughout the process. I really appreciated his professionalism.

Resposta de Chase Evans - Canary Wharf
Great response from Gladys Kiala. Appreciate the follow up and advice and strongly recommend Gladys and the team for any potential clients. Keep up uhe good work!

Resposta de Chase Evans - Canary Wharf
We recently had a few viewings with Malikah, the entire experience was very good. She narrowed down all the possible listings within our budget and drove us to all of them herself.
Absolutely helpful and very understanding of our choices.

Resposta de Chase Evans - Canary Wharf
Kevin offered us a lovely and welcoming service while we were looking for a house in Canary Wharf. My wife and I truly appreciated his efforts; he worked hard to find the best options within our budget and was very responsive and considerate. I'm sharing this review even though we've decided to move out of Canary Wharf. Highly recommended!

Resposta de Chase Evans - Canary Wharf
Abhijit has assisted me in renewing the existing tenancy of my flat in the Docklands. I like his style of negotiation throughout the whole process. He knows how to manage my expectation. He did not push for anything. At the end he gave me a pleasant surprise , a win win situation for both the tenant and the landlord and of course for him as well for having a job well done !

Resposta de Chase Evans - Canary Wharf
I rented a property (IG11 7GT) through Chase Evans Lettings from October 2022 until the end of November 2025. Throughout the tenancy, I dealt directly with them for rent payments, the initial deposit, and all property-related matters.
Unfortunately, their service was not consistently up to standard. Shortly after moving in, we experienced a bed bug issue which required repeated follow-ups and escalation before it was properly addressed. Communication during such matters was often slow and required unnecessary chasing.
What is most disappointing is the handling of our deposit after vacating the property at the end of November 2025. Despite multiple follow-ups, we have not received our deposit back. We are being told they are “chasing the landlord” and awaiting a response. However, to my understanding, the property has already been re-let and rent is being collected, which suggests there is active communication with the landlord. It is frustrating that when it comes to returning our deposit, we are being directed elsewhere and advised to contact the deposit scheme ourselves.
When the deposit was taken, payment was made directly to the agency, and communication was prompt and efficient. It is disappointing that the same level of support is not being provided now.
I sincerely hope the CEO and senior management team review this case and ensure it is resolved promptly and fairly. Kind regards
Hirok

Resposta de Chase Evans - Canary Wharf
Excellent service from Kin Lee and the agency as a whole - responsive and very helpful.

Resposta de Chase Evans - Canary Wharf
I had a really positive experience renting my flat through Chase Evans, and a huge shoutout to Ulsi, the agent who worked throughout the renting process with me.
From viewing the flat to completing the paperwork, they were professional, approachable, quick to respond and always ready to help. Everything was explained clearly, all my questions were answered patiently.
Renting in London can be overwhelming, but Ulsi and the team at Chase Evans made it feel so straightforward and very well-organized. I really appreciate the attention to detail and highly recommend the agency and Ulsi to anyone looking for a stress-free move! :)

Resposta de Chase Evans - Canary Wharf
Thank you for the viewing Mervin.
Very professional and nice person.
I will be in contact soon.

Resposta de Chase Evans - Canary Wharf
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