PhoneSavvy.uk (Cheap prison calls) Avaliações 

218
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This has made it so much easier and cost effective for my boyfriend in jail to ring me, literally halves the price of his calls to me which has made a massive difference and can stay on the phone for... Ver mais

Avaliado com 5 de um total de 5 estrelas

Have been using phone savvy for 1 month now as my partner has been away it’s helped loads a 45min call would normally cost £15 now only cost around £3.20 I’ve just had our little boy 3 weeks ago and i... Ver mais

Avaliado com 5 de um total de 5 estrelas

Really grateful for the cheaper calls service from Phone Savvy. It has helped me and my partner stay connected while he is in prison, and being able to have longer calls without worrying so much about... Ver mais

Avaliado com 5 de um total de 5 estrelas

Alexander and his colleagues have been amazing. The last 2 years have been tough, these guys have made it that bit more manageable; not only by providing this service, but by being so friendly and u... Ver mais

Detalhes da empresa

  1. Empresa de telecomunicação

Escrito pela empresa

We connect you with your loved one without breaking the bank. We provide a landline number that forwards to your mobile, so no more waiting by the phone. Freedom Telephony Limited is made up of: PhoneSavvy.uk, Cheap-prison-calls.co.uk, Prison-calls.co.uk, PrisonCalls.com, FreePrisonCalls.co.uk, Prison-Calls.com, JailSavvy.co.uk


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

218 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(218)

53 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

10/10 customer service

10/10 customer service , always so lovely everytime i speak to them, one in particular i believe his name is andrew ( sorry if i got wrong & he’s honestly a delight to talk too.

21 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have been using this service since…

I have been using this service since october last year and I couldn’t be happier with it. I had issues with a card and they called and kept reassuring me and that I really appreciated. They contact you straight away as well if you have any issues and are always happy to help.

I really appreciate all the help and support.

16 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic

Brilliant service and excellent on the phone, staff are so helpful and polite. Id be in trouble without phonesavvy makes me and my parter so grateful we can stay in contact. Highly recommend.

17 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

100% Recommend (:

Amazing customer service support every time I’ve needed to speak to them! Never had any issues with the service either since I have been using & the calls connect straight to my mobile number also made sure my line wasn’t disconnected due to not being able to pay on time one month! Would recommend them to anyone who needs to stay in contact with a loved one or friend it’s also cheaper for them to call using this service as well (: This has saved me & my partner so much money keeping in touch!

15 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

It's and amazing service

It's and amazing service, my partner uses it everyday it makes call making for him much cheaper and he can spend a lot more time speaking to his daughter.
I heard of the service but didn't know to much about it, I just signed up and we have not looked back since. If you talk to someone in prison regularly this is the best way of making your calls cheaper and lasting longer.

12 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service, very helpful. Clear phone calls. Cheap phone call rates making it easier for my partner to ring me from jail so that he gets longer with his phone credit. Would recommend phone savvy.

6 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My thoughts

I’m happy with the service that has been provided. I have found this company to be upfront, genuine and a coast effective option. Genuinely good service no complaints👍

1 de junho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

PHONE SAVVY hidden fees

PHONE SAVVY hidden fees ! not unlimited minutes when you pay really is disgusting my partner can’t ring me now and it’s not even been a month since I purchased only been 2 weeks ! 1000% wouldn’t recommend using it

16 de maio de 2024
Avaliação não solicitada
logotipo da PhoneSavvy.uk (Cheap prison calls)

Resposta da PhoneSavvy.uk (Cheap prison calls)

Hi,

Thank you for leaving your review. We do appreciate the feedback both good and bad.

In your instance, we have checked and we can see that on the product page you signed up with, it does state that a fair usage of 3000 minutes applies. I'm sorry if this has caused frustration or confusion. 95% of our customers use fewer minutes than this so we appreciate that some customers, like yourself, can use much more than the fair allowance we provide.

To resolve this, we've tried calling you, texting you, and e-mailing you, but we've not heard back from you over the last week.

As you can see from our excellent reviews, we do try to go the extra mile for our customers where possible. We're still eager to help you with this so please feel free to reach out to us on 0161 7060656.

Take care and all the best,
Rachel

Avaliado com 5 de um total de 5 estrelas

Great service

Been with this company since February very quick set up no problems atall also spoke with Alexander today who was great to get direct debit date changed for me very friendly and professional company would definitely recommend

9 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Couldn’t recommend this company enough

Couldn’t recommend this company enough. Was spending ridiculous amounts of money with another landline company which also resulted in less call time with my partner when I was introduced to this company the experience completely changed for the better for both of us.

If you haven’t yet registered for savvy phone, I highly recommend you do now.

4 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Have been using phone savvy for 1 month…

Have been using phone savvy for 1 month now as my partner has been away it’s helped loads a 45min call would normally cost £15 now only cost around £3.20 I’ve just had our little boy 3 weeks ago and it’s been awful not having my partner here so phone calls is all we have atm it’s been an absolute life saver !

3 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing Service

Amazing Service. Saves you so much money ! Very friendly customer service , very affordable price for a month would definitely recommend!!

26 de abril de 2024
Avaliação não solicitada

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