Cheapest Liquor Avaliações 

137
O TrustScore é 2 de um total de 5

1,8

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

No items ordered supplied, offered a substitute that wasn't even remotely what was ordered, no refund after 2 months of weekly requests wont respond to emails, total rip off, going to do a charge... Ver mais

Avaliado com 1 de um total de 5 estrelas

Whatever you do, don't purchase from Cheapest Liquor. You can't contact them easily and their customer service is very bad. Go somewhere else - seriously! They advertise stock they don't have and then... Ver mais

Avaliado com 1 de um total de 5 estrelas

I ordered a box of champagne on 28 July for an event this weekend. It has been nearly 3 weeks and there has been no delivery or updates. Given the website states 1-3 business days for metro delivery w... Ver mais

Avaliado com 2 de um total de 5 estrelas

I received half my order but have never received the other worth about $80 and have tried to contact them multiple times for the products or a refund and had no response at all


Informações de contato

1,8

Ruim

O TrustScore é 2 de um total de 5

137 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 13% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,8

Todas as avaliações

(137)

115 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

BEWARE! Delivery not made and zero communication

I ordered a very expensive bottle of tequila as a gift and delivery was supposed to be 4-5 Days, it has been over 10 days and my order is still showing as not even packed... I have emailed the company three times, I have created a ticket online through their website and still no response..... so now I am out of pocket nearly $200.00, I have no gift, and I don't even know if What I purchased will ever arrive.... after reading the many reviews it would seem that their delivery times are quite bad. Further more the fact that they haven't even responded to any of my communications regarding the order is what I find the most disappointing.

24 de março de 2026
Avaliação não solicitada
logotipo da Cheapest Liquor

Resposta da Cheapest Liquor

Hi Eliza,

Thank you so much for sharing your feedback and we sincerely apologise for the experience you had — this is absolutely not the standard we hold ourselves to and we feel terrible about this.

I can see your order was delivered to you after some delays and we are so sorry it took longer than expected. I can also see our team reached out to you with a compensation gift to try and make things right, however we never received a response.

We manage thousands of orders every month and as a small family owned business we do sometimes fall short, as we are heavily reliant on our suppliers and couriers. We are truly sorry your order took so long and we hope to have the opportunity to do better for you in the future.

-Cheapest Liquor Team

Avaliado com 1 de um total de 5 estrelas

Well there's no next day delivery for Sydney my first experience of cheapest…

Well my first experience of cheapest liquor I signed up they sent me an email thinking me for becoming a member and because I lived in Sydney I got all these bonuses showed to me a picture of their van they're gonna deliver my alcohol in next day delivery 3 days later they're giving me a 20% discount because I still don't have my alcohol and I'm not seeing it until next week odd now next day delivery turned into 7 day don't by alcohol from these guys their next day delivery is b******* for Sydney their liars

18 de março de 2026
Avaliação não solicitada
logotipo da Cheapest Liquor

Resposta da Cheapest Liquor

Hi Paul,

Thank you for taking the time to share your feedback and we sincerely apologise for the experience you had with us.

We can see your order was placed on the 18th of March at night. We did explain via email that our FAQs clearly state to allow 1–2 business days for processing before the 1–3 business day shipping period. You had a good understanding of this and even apologised for the confusion, however a negative review was still left which we feel was misleading.

Despite this, we still offered you a partial refund on your order as a gesture of goodwill. We also received emails from your end containing inappropriate language directed at our team, which was very disappointing.

We have since cancelled your order and issued a full refund back to your card. Our team then reached out once more to apologise and offered a complimentary bottle of Champagne, however we did not receive a reply.

We truly wish things had gone differently and hope to have the opportunity to change your experience in the future.

-Cheapest Liquor Team

Avaliado com 5 de um total de 5 estrelas

They had great prices

They had great prices, a great range and shipped my purchase as a member with priority. Impressed!

19 de março de 2026
Avaliação não solicitada
logotipo da Cheapest Liquor

Resposta da Cheapest Liquor

Thank you Louise for sharing your feedback. We love to hear it😉

Avaliado com 4 de um total de 5 estrelas

After a small delivery issue

After a small delivery issue, the order came complete. I had great communication regarding suppliers issue in the supply chain. Communications were informative and friendly. Complementary bottle of champagne was appreciated for any inconvenience I incurred. What more can you do. Prices were cheaper than anywhere else I found.

17 de janeiro de 2026
Avaliação não solicitada
logotipo da Cheapest Liquor

Resposta da Cheapest Liquor

Hi there,

We're so glad everything worked out in the end and we sincerely apologise for the inconvenience caused. We truly appreciate your patience and understanding!

Avaliado com 5 de um total de 5 estrelas

Taylor Made Rose

CL had the wine we were after at a very good price. $10 is fair for postage and it arrived in a couple of days. Perfect

6 de março de 2026
Avaliação não solicitada
logotipo da Cheapest Liquor

Resposta da Cheapest Liquor

Hi Leo,

Thank you for the kind feedback. We're glad to hear everything arrived quickly.

-Cheapest Liquor Team

Avaliado com 1 de um total de 5 estrelas

I bought 2 items 9 days ago

I bought 2 items 9 days ago, the delivery apparently takes from 1 to 2 days. I have messaged them a few times and haven’t received any response! How can I chase them??

6 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do not order - this company is a scam

Do not order!!! Your order won't arrive. No phone number, no response to emails or their support message option. They have stolen my money. Ive reported this company as fraudulent

30 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing Service!

Amazing!
This would have to be the fastest purchase and delivery I’ve ever done. No sooner had I ordered it, it was on my doorstep.
Incredible service and highly recommended!
Thanks guys!

9 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great efficient customer service

Great efficient customer service. Smooth transaction. Very easy to deal with.

30 de janeiro de 2026
Avaliação não solicitada
logotipo da Cheapest Liquor

Resposta da Cheapest Liquor

Hi Jess,

Love to hear this — thank you! We’re so glad everything was smooth and easy for you. Your feedback really makes our day, and we look forward to helping you again next time 🍷

-Cheapest Liquor Team!

Avaliado com 1 de um total de 5 estrelas

Useless service, avoid

As many other reviewers have stated, this website simply does not deliver anything they have to offer. I made an order, waited two weeks and never received any communication from them. I've asked for a refund, but have still heard nothing from them. Don't spend money here.

29 de janeiro de 2026
Avaliação não solicitada
logotipo da Cheapest Liquor

Resposta da Cheapest Liquor

Hi Sumi, we’re really sorry to hear about your experience and that this has been your takeaway.

We’ve tried to locate the order related to this review but haven’t been able to match it to any order or customer details in our system. We genuinely want to look into this and make things right for you.

Please email us at [support@cheapestliquor.com.au] with your order number or any details you have, and we’ll follow this up as a priority.

-Cheapest Liquor Team!

Avaliado com 5 de um total de 5 estrelas

Very competitive pricing and quick…

Very competitive pricing and quick delivery!

28 de janeiro de 2026
Avaliação não solicitada
logotipo da Cheapest Liquor

Resposta da Cheapest Liquor

That’s exactly what we’re here for :)
Thanks so much for the kind words — glad you’re enjoying the pricing and speedy delivery!

-Cheapest Liquor Team!

Avaliado com 5 de um total de 5 estrelas

Very satisfied customer…I’ve just placed my 7th order

I’ve just placed my 7th order with Cheapest Liquor so thought I’d share my experiences so far.
My first order had a few minor issues with delivery times however since then and with every other order it has been smooth sailing with excellent service. I have had exceptional customer service from Kim in customer support who has facilitated order changes and even batched multiple orders together for me to provide savings on delivery costs. I find their pricing to be competitive in most cases with an impressive and varied selection available. One of the only improvements for this company model would be to provide a telephone service for customer service issues (if at all experienced), as the email process can be time consuming.
With that said, I have loved my dealings with these guys and would definitely recommend using Cheapest Liquor for your purchases.
Dave

20 de janeiro de 2026
Avaliação não solicitada
logotipo da Cheapest Liquor

Resposta da Cheapest Liquor

Thanks so much, Dave! Ten orders in and still coming back — we must be doing something right 😉
We really appreciate your kind words, your honest feedback, and your continued support. Always happy to help make things easy (and save you a few delivery dollars along the way).

-Cheapest Liquor Team!

Avaliado com 1 de um total de 5 estrelas

An awful experience

An awful experience. Promised 1-2 days delivery, I chased for weeks. After no response I wrote a bad review and only then did they finally contact and offer to refund. Two months later and I am still waiting for my $270.
Do not give these people your time or money.

14 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Outright scammers

Outright scammers. They take your money with no intention of delivering and then lie about refunds. Refunds only happen if you relentlessly chase them and demand transfer receipts—if at all. Avoid at all costs.

6 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The service is truly above average

The service is truly above average
The customer service team (Kim) couldn’t helped me enough
Friendly , very professional and was right on top of everything. Nothing was too much trouble. I had a question. If she never knew the answer she got back to me within 10 to 15 minutes. Email communication absolutely brilliant delivery on time professional followed every step of my instructions could not recommend this company enough. I would definitely be using them again.
And even this being the most busiest time of year nothing was too much for them 10 out of 10

23 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

AVOID THIS RETAILER AT ALL COSTS

AVOID THIS RETAILER AT ALL COSTS
Absolutely disgusting operator with a proven track record to take your money with zero intention of delivering (read other reviews) Clearly fake advertising on what’s available and grossly misleading delivery times (if they even do that at all). Should be shut down.

23 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid this company!!!! Total SCAM!!!!

Don't trust this company, everything on their website is a lie and a scam!!! They claim 1-2day delivery, not a chance!!!! 4 days after my order was placed it hasn't even been picked or processed. I contacted them to follow up on my order and was told it was scheduled for delivery the next day. They told me I would receive a text in the morning to tell when to expect my delivery. Another lie!!! By 11am I still hadn't received a text. I contacted them again through their website, but this time they ignored my message. I tried again throughout the day pleading with them for some kind of a response. They also claim to have 24/7 support!!! When I checked my bank statement there was a phone number for Cheapest Liquor. Of course the number has been disconnected. I think I've been completely scammed. I will now need to try to get this transaction reversed through my bank. I will also contact Australian Consumer Affairs. Avoid this company at all costs!!!

10 de dezembro de 2025
Avaliação não solicitada

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