Cheaptickets.sg Avaliações 

Avoid if major trips. Customer service can't do anything .

Tried to ask for a medical waiver for flights book thru cheap tickets for Singapore airlines. The entire back and forth communication was a waste of time. CheapTickets insisted that they have communicated with the airlines but the airlines mentioned they have not received anything of the sort.
I have other family member which managed to get the wavier easily with Singaporeairlines with the same situation and I find that CheapTickets basically didn't do anything to even try to help.

Basically the customer service is just faking it. After the flight date was over, I tried asking for a statement saying that no refund is being provided, they are telling me that the flight was taken. I don't even know what information they are getting from. Singapore airlines even sent me an email saying the flight was not taken.

Totally unreliable customer service. Useless when anything happens

The ticket sent was missing something. But after call the number, the issue solve fast.

Very good very easy

It's impossible to contact customer service. The link to service & contact returns with error regardless of browers. My tickets are changeable before departure date BUT cheaptickets website does not allow any change and without any way to contact the customer service I will incur full airfare costs (US$7500)

I love this app so much because of its user friendliness, reliability and accuracy.

Really the ticket cheap, compare to other web site. And super fast customer support by Ms. Priya

BEWARE OF CHEAPTICKETS.SG
I recently booked a return flight ticket via cheaptickets from Singapore to Jakarta to Pangkal Pinang. Paid about SGD 300+. Later for an emergency I wanted to change my departure date from 2 Feb 26 to 31 Jan 26. I went to the platform portal & chat with an agent. He informed that I will need to for Airline Changes + admin fee + airline current price difference. It was all okay until this. The agent returned saying the change is SGD 600+. I decided to leave my return ticket and buy a new departure ticket but was told that the return ticket would be canceled if I did not use the departure ticket. I had to buy a new ticket altogether & swore not to use them again. I will be VERY careful about buying tickets next via agent portal! Stick to the trusted ones!

Easy and efficient to book. Price competitive. Fast sending of tickets. Very happy and contented with service

These idiot try to suck you into there scam. They offer flights at cheap prices and then try to hind behind small print. Watch Out

User friendly. Easy to fill up

Good
You continue the low price
Customers support

Nice apps and convenient

Their customer service for changing a flight booking is bad. Don't trust their refund claims, I submitted a refund claim with evidence of recent bad weather in Sri Lanka but they still demand for proof of government announcements, developing countries dont have such an organised system. Even after attacking all required documents, keep asking for more amd more documents. I ended up buying from Trip.com

Hi, your customer service/online agent said will get back to me but nothing happened. No call no emails.

Basically Jeju Air said they will refund my return ticket for CSG-8216658, as I couldn’t board the flight when I reached the gate and they had unloaded my luggage.

Was delayed at the customs due to long queue, plus unnecessary checks as asked me to open almost everything that I was going to carryon the plane, my 3 instrument cases, and belongings etc.

When I reached the boarding gate they said they closed and asked to book another flight back to Singapore

I recently booked a flight ticket via cheaptickets from Singapore to Calcutta return. Paid about SGD 742. Later for an emergency I wanted to change by return date from 31st Dec to 21st Dec. I went to the platform portal that allows one to manage ticket changes. It then led me to a chat agent. He informed that I will need to pay SGD 26 for Airline Changes + SGD 138 for admin fee + airline current price difference. It was all okay until this. Then the agent returned saying the change few is SGD 892. I checked online for a new one way ticket which was SGD 381. The agent could not help me further as probably how cheaptickets arrangement work! I then bought a new one way ticket at SGD 381 directly with the airline and left my original ticket with cheaptickets unaltered. I will be careful about buying tickets next via agent portal!