Cheekypants Avaliações 340

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

No other company beats Cheeky for me! Fantastic range of options, I’ve got several pairs of period pants from them and all perfect. Good choice of flows/lengths of use. And the price is so affordable!... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Really helpful customer service enabled me to get the exact size my autistic child needed in their chosen style of period pants. They were originally given a pair at school via their school Period Pov... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great underwear, unfortunately not for me at my current level of healing after a c section. The High waisted pants are a good fit, but i can't wear them yet until my adhesion heal as the seam literall... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I suffer endometriosis and heavy periods although hormonal contraceptives have helped keep this at bay. Now nothing works and I suffer heavy bleeds and floods at random these pants are a godsend keepi... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja especializada em roupas íntimas
  2. Atacadista de artigos de higiene
  3. Loja de lingerie
  4. Loja para gestantes

Sobre Cheekypants

Escrito pela empresa

Cheeky Pants - simple reusables since 2008!

makesimpleswaps

Who are Cheeky Pants?

Cheeky Pants have been specialising in 'Simple Reusables since 2008, when we launched our best-selling reusable wipes kit on www.cheekywipes.com. Since then we've moved on to create our range of period pants, makeup removing pads and cloth sanitary pads within the UK. Our aim is to make reusable the norm with simple, cost effective solutions which are kind to your skin, your pocket and the planet.

Our team of experts all use the products themselves and are on hand to answer any questions or give any advice you may need, they just LOVE to talk pee, poo and periods

Small swaps can make a BIG difference, since 2016 we have saved:

babywipes peeprotection makeupwipes

Fast & Free Shipping!

Free RM Tracked delivery on all orders over £40

VIP shipping available for £9.95 which guarantees free UK shipping for life.

Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

340 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 5 de um total de 5 estrelas

Comfy cosy cheeky pants

Comfy cosy cheeky pants! They do run a little on the large side, but perhaps other companies run on the small side... these are the most comfortable period pants I've tried, and at a fraction of the cost of some of the other brands! I'm happy with my cheeky pants, thank you.

14 de outubro de 2023
logotipo da Cheekypants

Resposta da Cheekypants

Thanks for the lovely review and we totally agree! These are super comfy and amazing for overnight too.
Warm regards,
Jo

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Prompt response to enquiries, helpful and friendly staff and great products.
Excellent customer service all-round.
Highly recommend 😊

24 de outubro de 2023
logotipo da Cheekypants

Resposta da Cheekypants

Thanks for the lovely review and I'm so pleased Erika was able to help resolve the issue speedily. You know where we are if you need anything else.
Warm regards,
Jo

Avaliado com 2 de um total de 5 estrelas

Communication

I didn't receive any kind of confirmation email for my order, which makes me worry that it wasn't processed. The only thing I've received from the company since I placed my order yesterday was this survey.

24 de outubro de 2023
logotipo da Cheekypants

Resposta da Cheekypants

Hi, thank you for the feedback. I can see you ordered at 1am our time, it has gone through fine. The confirmation email will have sent at the moment the order went through. If it isn't in your inbox, it will have landed in your junk mail. Unfortunately, occasionally hotmail's firewalls will reject our emails but if you add us as a contact it will over ride this.

If you have any other issues always feel free to email us at customers@cheekywipes.com and we will be more than happy to help, Best wishes, Kirstin

Avaliado com 5 de um total de 5 estrelas

A****

Quick delivery great pants

18 de setembro de 2023
logotipo da Cheekypants

Resposta da Cheekypants

Thanks for the super review, so glad you are loving the pants.

Avaliado com 3 de um total de 5 estrelas

The pants were fine and arrived in good…

The pants were fine and arrived in good time.
However I have tried several times in calling the company but each I just received a voice message, so because of that I've dropped my rating from 5 to 3.

31 de agosto de 2023
logotipo da Cheekypants

Resposta da Cheekypants

Thanks for taking the time to review your order and I'm glad the pants have been well received.
I'm so sorry you haven't been able to speak to one of us, the best way to get in touch is via email or our live chat as there are 4 of us answering those but only one of us answering the phone!
I've dropped you an email this morning so check your inbox or spam folder and we can go from there.

Avaliado com 5 de um total de 5 estrelas

A good product keeps planet from…

A good product keeps planet from pollution. Service very quick.

22 de agosto de 2023
logotipo da Cheekypants

Resposta da Cheekypants

Thanks so much for the review and we agree! We love that our customers are saving more and more disposable items from landfill.

Avaliado com 5 de um total de 5 estrelas

Gives me confidence

Quick delivery, quality products that give me a bit of confidence to go out and about without experiencing an embarrassing accident. This was a re-order.

I have an illness which causes me to have a weak bladder.

21 de agosto de 2023
logotipo da Cheekypants

Resposta da Cheekypants

Thank you so much for taking the time to review your order and I'm so pleased the products are making a difference for you.

Avaliado com 4 de um total de 5 estrelas

Ease of site

Ease of site. Great explanation of each item. Bought 2 items and if suitable will be back

23 de agosto de 2023
logotipo da Cheekypants

Resposta da Cheekypants

Thanks for the review and we're so pleased the site was easy to navigate and you found what you needed. If you have any questions on the products, drop the team a line to customers@cheekypants.com and we'll be happy to help.

Avaliado com 5 de um total de 5 estrelas

I love using cheeky pants reusable…

I love using cheeky pants reusable pads. They are comfortable, easy to put on and easy to wear.

22 de agosto de 2023
logotipo da Cheekypants

Resposta da Cheekypants

Thank you so much! We love our pads too and I'm so pleased they are working well for you.

Avaliado com 5 de um total de 5 estrelas

Great deal and lovely products

Great deal, lovely items

18 de junho de 2023
logotipo da Cheekypants

Resposta da Cheekypants

Thanks for taking the time to review your order Natasha and I'm pleased you are already loving your kit.
If you have any questions at all, drop the team an email to customers@cheekypants.com and we'll be happy to help.
Warm regards,
Jo, Head of Customer Journey

Avaliado com 5 de um total de 5 estrelas

Great investment

I have bought 4 pairs of underwear snd 4 pads. These have been great, comfy and do the job! Much nicer than sticky pads !

9 de junho de 2023
logotipo da Cheekypants

Resposta da Cheekypants

Thanks Anna, so glad you are loving the pants and pads. They are so much more comfy and do make a nice difference especially in the warmer weather!
Warm regards,
Jo, Head of Customer Journey

Avaliado com 4 de um total de 5 estrelas

Highly recommended!

I have been using cheeky period pants for a while now and they are absolutely life changing!
I ordered few extra pairs, and was mistakenly send a wrong pattern. The team quickly replaced them with the ones I wanted.

22 de maio de 2023
logotipo da Cheekypants

Resposta da Cheekypants

Thanks for your continued support Julia and we love it when our customers use the same terms as us to describe our products!
Apologies we sent the wrong pattern, but I'm really glad the team were able to sort it quickly for you.
Warm regards,
Jo, Head of Customer Journey

Avaliado com 1 de um total de 5 estrelas

I ordered this item and paid next day…

I ordered this item and paid next day delivery which cost £5.99.

I’m still waiting for my items to arrive 3 days later so basically I’ve feel I’ve wasted my time in paying next day delivery.

9 de junho de 2023
logotipo da Cheekypants

Resposta da Cheekypants

Hi Tracey,
Thanks for taking the time to review your order and I'm sorry you are still waiting for it to arrive. We have all our delivery info on our site and as we are trialling a 4 day week, we have communicated to our customers that orders placed after 2pm on a Thursday won't be dispatched until a Saturday with Royal Mail or a Monday with DPD.
I'm not sure why it has taken DPD an additional day to deliver your order but I have dropped you an email so keep an eye on your inbox or spam folder.

Warm regards,
Jo

Avaliado com 5 de um total de 5 estrelas

Value for pack bundle

I had been using period pants for a few months previously (set of three from M&S ) to help manage cramps better than disposable pads where it was uncomfortable and was constantly changing everytime i was going to the bathroom. Even though they do the job of managing the cramps, I felt a bit limited with the three pants I had as I would often wash them together after use and wouldn't have them dried in time for when I needed them for the next day ( use disposable pads during night ) . I searched on Google different brands of period pants (thinx, modibodi etc ) and had found cheekypants the most valuable ( 5 pants for 50 pounds - the same price others were charging for only just 3 !)

So I brought them and was quickly dispatched the most comfortable pants I have ever worn even if the current period was winding down .

5 de junho de 2023
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

meh trying other companies

I love the idea and the price point is great but not having free returns, photos not looking like the product, trying to sort sizes were all a bit of a Faff. Lots of words on the site with out a lot of actual substance.

9 de maio de 2023
logotipo da Cheekypants

Resposta da Cheekypants

Hi Danielle,
Thanks for taking the time to review your order and I'm sorry one of the styles wasn't right for you. I can see you completed the questionnaire online and Kirstin came back to you with recommendations on sizing as well as styles.
The Feeling Sporty which are a low rise pant are reflected in the images but we appreciate that every body is different and they will sit differently but we try and explain that in the description.
We do take all customer feedback on board so I can review that and make amends where necessary.
Warm regards,
Jo
Head of Customer Journey

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