I had the nasty triple perc bong supposedly made of 5mm borosilicate glass, well it fell 3 ft yesterday and I got a look at what it's really made of and it's not 5mm borosilicate glass that's for su... Ver mais
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Veja o que dizem as avaliações
Arrived so fast, I actually forgot what I had ordered. I was gonna hide it away until my boyfriends birthday but it said Chongz on the box so he'd 100% know what I got him but the internal box had no... Ver mais
Felt the need to repost an updated review as Richard had resolved my complaint in a timely manner and gave me a coupon for the dab rig that had broken. I will use less heat this time as Richard sugg... Ver mais
Bought a fantastic gas mask bong from Chongz but it was leaking when I filled it with water. Immediately replaced by these guys. I have also bought an acrylic percolator bong. Looking forward to tryin... Ver mais
Detalhes da empresa
Escrito pela empresa
chongz.co.uk is the official home of CHONGZ products in the UK. We are the official online UK seller of Dr Death by Chongz, Dead Head by Chongz, RAD Scales and Half Baked products. Our waterpipes are probably the No1 brand on sale in the UK at this time and we have a team of innovative test pilots who are constantly delivering you new and exciting product. Why would you go out to buy elsewhere when you can have it delivered direct to your doorstep! Quick and discreet shipments along with first class customer service. Whatever you need…….we have it covered.
Informações de contato
Unit 5, St. Johns Court, Upper Fforest Way, SA6 8QQ, Swansea, Reino Unido
- info@chongz.co.uk
- chongz.co.uk
4,4
Excelente
312 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
really fast delivery
7 de setembro de 2023
Came in a different colour to what I…
Came in a different colour to what I expected
29 de agosto de 2023
Resposta da Chongz Ltd.
Hi Jack, I'm sorry to read that you're unhappy with the product, we do ask that you write in the order notes if you have a colour preference. I checked your order and there was nothing in the notes so we sent you a random pick. If you'd like to further correspondence on this please email us at info@chongz.co.uk
Fantastic communications and fast…
Fantastic communications and fast delivery.
Cannot fault,wish a lot others were like this
31 de agosto de 2023
Every delivery delivered in good time
Every delivery delivered in good time, every delivery came in perfect condition, my go-to for all my smoking needs.
28 de agosto de 2023
glass bowl broke after cleaing in hot…
glass bowl broke after cleaing in hot water what a waste of money and time !!! bongs for 110 GBP and cane went after 5 months what a loser company they told me is wearing....if you have good quality glass it will not brake under hot water
25 de agosto de 2023
Avaliação não solicitada
Resposta da Chongz Ltd.
UPDATE:
Hi Nosu
Thank you for providing extra information. I can see now that you did order off us 8 months ago and then contacted us after 7 months to say that the lift-out bowl for your bong had cracked. I'm afraid I have to stand by my decision at the time. The bong itself is undamaged and its perfectly normal that those parts do succumb to damage from wear and tear after use. We offered you access to a range of replacements that will fit your bong and gave you the specifics for you to purchase it elsewhere. I'm sorry but that is all we can do on this matter.
Many thanks
Rich
Chongz
Hi Nosu,
I see your review is organic, and we don't have any record of you purchasing from us OR contacting us by other means. Please can you email info@chongz.co.uk with details of your purchase and a brief description of the problem with your bong
many thanks
Rich
Chongz
10/10 no complaints perfect thanks…
10/10 no complaints perfect thanks again will be back
14 de agosto de 2023
Very quick and I recommend a few of my…
Very quick and I recommend a few of my friends to buy from chongz LTD I also received a free lighter too which I wasn't expecting 👌👍 thanks chongz David.....
3 de agosto de 2023
Resposta da Chongz Ltd.
Hi Jed
We were very sorry to read this, and we've sent you a replacement, I hope everything is ok now
Many thanks
Rich
Chongz
The quality is there.
Honestly, this company is great. The quality is astounding, and postage is quick and well packed. Not silly money either.
8 de agosto de 2023
Amazing
Quick delivery and added extra items such as a grinder and lighter which I didn’t expect!
6 de agosto de 2023
A couple of plastic bits fell of my gas…
A couple of plastic bits fell of my gas mask bong but other than that awesome got 2 free plastic grinders was beutifull
3 de agosto de 2023
10/10
delivery was super fast! and they have a great customer service team with pretty impressive replies! always loved chongz and always will
1 de agosto de 2023
I ordered the Glass 32cm 7mm "Oil…
I ordered the Glass 32cm 7mm "Oil Slick" Blue Rainbow bong as it’s the bong I had previously before it smashed and loved it unfortunately my new one i ordered had chips and cracks but rich the awesome guy at chongz sorted me out and fast reply to my emails whenever Iv had issues rich has always went above and beyond to sort them asap some items may not arrive amazing quality but the company itself is amazing and always does there best to help you where and when they can
4 de agosto de 2023
Avaliação não solicitada
First time with this company.
My order comes next day with cracked glass part, I send only one email and get replacement within two days with some extras. Quality items and company, would recommend to friends.
9 de julho de 2023
They were easy to work with and made…
They were easy to work with and made sure the delivery address was correct when I clearly didn’t finish the address 😂
2 de julho de 2023
Great help from support team
My acrylic bong cracked within 24 hours, however the support team were very helpful and replaced it in a short amount of time
11 de julho de 2023
Resposta da Chongz Ltd.
UPDATE
Hi Amy
Thanks very much for sending us the pic of the damage, there's clearly a flaw with that particular item, I'm sorry for that and I've sent out a replacement with todays dispatch.
Many thanks
Rich
Chongz
Hi Amy
Im sorry to read this, please contact us with your order number and a pic of the damage at info@chongz.co.uk and i'll get this looked into immediately
Many thanks
Rich
Chongz
Customer service next level
Customer service next level, Guy called rich helped me out with all questions. There was a slight mistake on my order which was rectified within less than 24hour
5 de julho de 2023
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