Chorley Group Avaliações 

9.157
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I found the staff at MG Chorley very helpful and friendly. They took time to explain everything in detail and answered all my questions. The part change process was efficient and a fare price was offe... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great experience at Chorley Group MG Blackpool. Met Harris who helped us choose a beautiful car, good price, no pressure. Especially liked his friendly and open approach. Highly recommended. Fast, f... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had an excellent experience purchasing our new MG S9 from Chorley MG. From start to finish, the whole process was smooth, straightforward, and completely hassle-free. A special thank you to... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had a great experience with this company. Had a fair way to travel to see the vehicle and was relying on the companies description of it, and it was as described, if not better ! Adam looked after... Ver mais

Detalhes da empresa

  1. Concessionária
  2. Oficina de Inspeção Veicular
  3. Mecânica de Carros
  4. Concessionária de veículos motorizados
  5. Concessionária Nissan
  6. Revendedora de carros usados

Escrito pela empresa

Chorley Group pride ourselves on our customer centred approach to business. We started as a family business in 1988 and still maintain those family morals to this day. Starting from humbled surroundings in Euxton (Lancashire), the group has now grown to an organisation operating internationally with numerous dealerships and seven franchises across the North-West of England including Blackpool, Burnley, Chorley, Preston, Bolton, Ormskirk and Wigan. Chorley Group are constantly striving to increase market share and raise our presence in the North-West of England. We aim to do this by supplying a consistent message of our customer focussed approach to business and the desire we have to be persistently competitive in our market place. Chorley Group was founded on and remain focussed on the principle that no matter what, we will be, “Big enough to cope…but Small enough to care”.

chorleygroup.co.uk Details

Escrito pela empresa


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

9 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 79% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(9.157)

432 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I found the staff at MG Chorley very…

I found the staff at MG Chorley very helpful and friendly. They took time to explain everything in detail and answered all my questions. The part change process was efficient and a fare price was offered for my old car. Alex found me a new care which met all my requirements and is a great colour! On hand over day Simon was very helpful and accommodating, sitting in the car with me and explaining how everything worked. That meant I could drive home confidently.

16 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great process

It was a very smooth process and the salesman made us welcome and gave us an honest opinion when we had told him what we were looking for. I would definitely recommend.

9 de julho de 2026
Avaliação não solicitada
logotipo da Chorley Group

Resposta da Chorley Group

Dear David,

Thank you for your fantastic review!

We're delighted to hear you had such a smooth and enjoyable experience with us. It's great to know our team provided honest advice, made you feel welcome, and helped you find the right vehicle for your needs without any pressure.

We really appreciate your recommendation and thank you for choosing Chorley Group.

Kind Regards,

Nicole Butcher
Client Services Manager
Chorley Group

Avaliado com 5 de um total de 5 estrelas

Superb Service

We had an excellent experience purchasing our new MG S9 from Chorley MG. From start to finish, the whole process was smooth, straightforward, and completely hassle-free.

A special thank you to Megan, who provided superb service throughout. She was friendly, professional, knowledgeable, and kept us informed every step of the way, making the entire purchase feel seamless. Nothing was too much trouble, and she made collecting our new car today a really enjoyable experience.

We're absolutely delighted with our new MG S9 and couldn't be happier with the outstanding customer service we received. We would highly recommend Chorley Group to anyone looking for a new car, and especially Megan for making the whole experience so easy and enjoyable.

Thank you once again, S&S.

16 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Be very weary of finance negotiations

Very Disappointing experience with Chorley Motors.
Approached dealership excited about buying a car, but unfortunately the overall process left us feeling uncomfortable and lacking extreme confidence especially in the transparency of the finance and negotiation discussions. I’d be very weary going in as a naive customer.
While the staff were polite throughout (typically sales trained) the experience ultimately became stressful rather than enjoyable, and despite raising our concerns directly with management, we remain disappointed with the outcome and overall handling of the matter.

14 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Had a great experience with this…

Had a great experience with this company. Had a fair way to travel to see the vehicle and was relying on the companies description of it, and it was as described, if not better !
Adam looked after me without the usual pressure sell.
I have no hesitation in recommending Chorley Preston and their website will be my first port of call in should I consider another purchase

9 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

BIG THANKYOU…

Would just like to say a BIG THANKYOU to Sean Black purchased my. New car & the process was made so easy for me .
Sean Black even arranged delivery to my home address , very professional, would certainly 100% recommend & would certainly buy again.
Once again a big thank you to Sean .

9 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Experience, especially with Adam

I went to view a car with Adam but it was not quite what I was looking for. Him and his manager then went out of their way to find me the car I wanted and at a great price. They delivered it for me and dealt with the paperwork to de-register my old car making it easy to do business with them.
The service was amazing, did not feel pressured in any way, such a friendly team each and every one of the people I dealt with. I can't recommend them highly enough for anyone looking to buy a car.

30 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The staff were amazing. Especially Sean Black

The staff were amazing, no hard sell just honest answers to questions. The sales team told me to take time to think about the car before committing to buy. I have never ever come across this before as most sales staff sell their products with a hard sell. It really was a pleasure doing business with them.

19 de junho de 2026
Avaliação não solicitada
logotipo da Chorley Group

Resposta da Chorley Group

Hi Joani,

Thank you for your fantastic review!

We're delighted to hear you had such a positive experience with our team. It's great to know you appreciated the honest advice, relaxed approach and that you never felt under pressure throughout your purchase journey.

We believe buying a car should be an enjoyable experience, with customers given the time and information they need to make the right decision, so we're thrilled this came across during your visit.

Thank you for choosing Chorley Group, and we hope you enjoy your new vehicle.

Kind Regards,

Nicole Butcher
Client Services Manager
Chorley Group

Avaliado com 5 de um total de 5 estrelas

Great experience at Chorley Group MG…

Great experience at Chorley Group MG Blackpool. Met Harris who helped us choose a beautiful car, good price, no pressure. Especially liked his friendly and open approach. Highly recommended. Fast, friendly, simple process. Thanks

3 de julho de 2026
Avaliação não solicitada
logotipo da Chorley Group

Resposta da Chorley Group

Hi,

Thank you for your fantastic review!

We're delighted to hear you had such a great experience at Chorley Group MG Blackpool. It's wonderful to know Harris helped you choose a beautiful car and that you appreciated his friendly, open and no-pressure approach.

We're pleased the process was fast, simple and enjoyable, and we'll be sure to pass your kind words on to Harris – he'll really appreciate your feedback.

Thank you for your recommendation, and we hope you enjoy your new car!

Kind Regards,

Nicole Butcher
Client Services Manager
Chorley Group

Avaliado com 5 de um total de 5 estrelas

Great customer service from Andrew at…

Great customer service from Andrew at Chorley Nissan. He spent time explaining everything to us and we are delighted with our new car.

2 de julho de 2026
Avaliação não solicitada
logotipo da Chorley Group

Resposta da Chorley Group

Hi Linda,

Thank you for your fantastic review!

We're delighted to hear you received great customer service from Andrew at Chorley Nissan. It's wonderful to know he took the time to explain everything clearly and helped make your experience a positive one.

We'll be sure to pass your kind words on to Andrew – he'll really appreciate your feedback.

We hope you enjoy your new car and thank you for choosing Chorley Group.

Kind Regards,

Nicole Butcher
Client Services Manager
Chorley Group

Avaliado com 1 de um total de 5 estrelas

Chorley Group MG

Our 2021 MG HS developed multiple sensor faults, followed by a "Start/Stop System Fault – Consult Handbook" warning and the engine management light before completely failing to start, leaving us stranded over 200 miles from home.

Despite repeatedly contacting Chorley Group for help, we've been left without a solution. We were told manager Stuart would contact us, but after multiple requests we've received no response.
It's now been a week since we first contacted MG, and we still have no idea how we're getting home. The lack of communication, support and customer care has been incredibly stressful and disappointing.

Based on our experience, we cannot recommend Chorley Group and hope they improve how they support customers when vehicles become undriveable.

27 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant experience from start to…

Brilliant experience from start to finish. We liased with Megan. Excellent communication. Zero pressure, transparent from the start and very speedy application process

29 de junho de 2026
Avaliação não solicitada
logotipo da Chorley Group

Resposta da Chorley Group

Hi Sarah,

Thank you for your fantastic review!

We're delighted to hear you had such a brilliant experience from start to finish. It's wonderful to know that Megan provided excellent communication throughout, with a transparent and pressure-free approach, making the whole process quick and straightforward for you.

We'll be sure to pass your kind words on to Megan – she'll be thrilled to hear your feedback.

Thank you for choosing Chorley Group, and we hope to welcome you back again in the future.

Kind Regards,

Nicole Butcher
Client Services Manager
Chorley Group

Avaliado com 5 de um total de 5 estrelas

From the moment I entered the show room…

From the moment I entered the show room I knew what I wanted. They never tried to deter me into buying something I didn’t want. The sales man Dawid was brilliant from start to finish. They even delivered my car to my home. So far I can not fault them. I love my Citroen C3 thanks guys

29 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Danny

Danny, our sales rep, was extremely helpful and worked hard to achieve a deal that we could afford. Very friendly and patient and listened carefully to our needs

29 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I recently bought a van from Chorley…

I recently bought a van from Chorley group from Chorley. It was amazing experience from start to finish. Brett was amazing dealing with. Very responsive from start to finish . Also big shout out to Ian for delivering van very early. Sorry Ian I forgot to offer you a lift to train station . I was bit over excited to see my van . 6am delivery from Ian was awesome 🙏

29 de junho de 2026
Avaliação não solicitada
logotipo da Chorley Group

Resposta da Chorley Group

Dear Ganess,

Thank you for your fantastic review!

We’re delighted to hear you had such an amazing experience from start to finish. It’s wonderful to know that Brett provided such responsive service throughout the process and made everything as smooth as possible for you.

A big thank you as well for mentioning Ian! We’re so pleased the early morning delivery went to plan – a 6am handover certainly shows our team's commitment! Don’t worry about forgetting the lift to the station; we’re sure Ian will forgive you, especially knowing how excited you were to receive your new van!

We really appreciate your kind words and hope you enjoy every mile in your new vehicle.

Kind Regards,

Nicole Butcher
Client Services Manager
Chorley Group

Avaliado com 5 de um total de 5 estrelas

Excellent service!

My experience from start to finish was smooth and clear. Within a week of choosing the car I wanted I was swapping my old car over.
I was looked after by Emily at the Preston branch and I cannot fault the service I received - thank you so much!

24 de junho de 2026
Avaliação não solicitada
logotipo da Chorley Group

Resposta da Chorley Group

Hi David,

Thank you for your fantastic review!

We’re delighted to hear that your experience was smooth and straightforward from start to finish, and that you were able to swap into your new car so quickly.

Emily will be thrilled to hear your kind words. It’s wonderful to know she provided such excellent service and made the whole process an enjoyable one for you.

Thank you for choosing Chorley Group, and we hope you enjoy your new car. If we can help with anything in the future, please don’t hesitate to get in touch.

Kind Regards,

Nicole Butcher
Client Services Manager
Chorley Group

Avaliado com 5 de um total de 5 estrelas

Bought a car here this week and must…

Bought a car here this week and must say Andy was brilliant. The whole process from start to finish was the best experience we have ever had (and we have had a few) Andy was friendly, polite and nothing was too much trouble. Thank you Andy.

26 de junho de 2026
Avaliação não solicitada
logotipo da Chorley Group

Resposta da Chorley Group

Hi Stephen,

Thank you for your fantastic review!

We’re delighted to hear that Andy made your car buying experience the best you've ever had. It’s wonderful to know that he was friendly, polite and that nothing was too much trouble throughout the entire process.

We’ll be sure to pass your kind words on to Andy – he’ll be thrilled to hear your feedback.

Thank you for choosing Chorley Group, and we hope you enjoy every mile in your new car. If we can help with anything in the future, please don’t hesitate to get in touch.

Kind Regards,

Nicole Butcher
Client Services Manager
Chorley Group

Avaliado com 5 de um total de 5 estrelas

The salesman Alex Law was great and…

The salesman Alex Law was great and sorted everything out for me, and more than that the staff at the desk were also very pleasant and helpfull. By the way the MG HS is great. Thank you all.

25 de junho de 2026
Avaliação não solicitada
logotipo da Chorley Group

Resposta da Chorley Group

Hi Paul,

Thank you for your fantastic review!

We’re delighted to hear that Alex Law looked after you so well and made the whole process straightforward. It’s also wonderful to know that our reception team made you feel welcome with their friendly and helpful service.

Most importantly, we're thrilled to hear you're enjoying your new MG HS!

We’ll be sure to pass your kind words on to Alex and the rest of the team. If we can help with anything in the future, please don’t hesitate to get in touch.

Kind Regards,

Nicole Butcher
Client Services Manager
Chorley Group

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