I have recently purchased a very nice vehicle form this Garage, from the minute I walked through the door to first have a look until I drove away with the Vehicle I have felt well looked after and... Ver mais
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Veja o que dizem as avaliações
My experience was great today as Dan Jackson told me everything i needed to know and also showed me around my new car. He showed me all the new gadgets in my car and asked if I had any questions after... Ver mais
Professional service from Acorn Kia Warrington. Many thanks to Dan & Sean. Dan Jackson in particular was really impressive. He had such a friendly approach, even when I mentioned my work lease scheme... Ver mais
A empresa respondeu
⭐⭐⭐⭐⭐ Fantastic service from start to finish! Absolutely brilliant experience with Kia! Mike was incredibly friendly, helpful and accommodating throughout the entire process. He made everything s... Ver mais
Detalhes da empresa
- Concessionária Kia
- também em
- Concessionária
- Concessionária de veículos motorizados
- Revendedora de carros usados
- Serviço de Leasing de Carros
Escrito pela empresa
More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.
Informações de contato
Cannock Road, Chase Terrace, WS7 1JS, Burntwood, Reino Unido
- 01543685656
- customercare@acorn-group.co.uk
- www.acorn-group.co.uk
4,8
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Excellent Service
I have recently purchased a very nice vehicle form this Garage, from the minute I walked through the door to first have a look until I drove away with the Vehicle I have felt well looked after and relaxed.
The team there are very professional and helpful,
I was looked after by Tyler from the start a very professional and courteous young man who couldn’t do enough to make the experience more memorable.
I would recommend this place for quality vehicles and professional Staff.
Thanks very much Tyler
28 de outubro de 2026
Avaliação não solicitada
⭐⭐⭐⭐⭐ Fantastic service from start to…
⭐⭐⭐⭐⭐ Fantastic service from start to finish!
Absolutely brilliant experience with Kia! Mike was incredibly friendly, helpful and accommodating throughout the entire process. He made everything straightforward and was especially helpful in guiding me through the finance application.
I managed to drive away in a fantastic value used car that feels practically brand new! Couldn’t be happier with the car or the service I received. A massive thank you to Mike for making the whole experience so easy and stress-free. 10/10, would highly recommend!
28 de outubro de 2026
Avaliação não solicitada
Great service and great car
26 de outubro de 2026
My experience was great today
My experience was great today as Dan Jackson told me everything i needed to know and also showed me around my new car. He showed me all the new gadgets in my car and asked if I had any questions after he finished. The communication between myself and Dan was amazing which has been ongoing since August 2026. I've also received emails from Dan but he rang me first to explain them.
26 de outubro de 2026
Avaliação não solicitada
Not particularly interested post-sale
Sadly, like so many car dealers, acorn are very enthusiastic when you have decided that you will buy a car from them. However, I recently had an experience where I was approached by them… They were offering me a new car in exchange for my current car, which is only year old. My experience was that the salesman was only interested in an easy life. When I asked him to do a little bit of work to check out options for redeeming my current gap insurance, minor accident insurance, etc so that I did not have to splash out again for these products on the new car, he simply lost interest in the sale and they wrote to me to say that they could not help me on this occasion. My distinct impression was that if the sale of the new car was going to involve any work for them, then they really weren’t that interested.
I’ve had similar experiences when I’ve had difficulties using the app that is associated with the car. There were some functions I just could not access and still cannot access because they were not terribly interested in resolving the issue.
Following my recent experience with this company, I think that it is unlikely that I will return to them when my car becomes due for a change in a couple of years. This is a pity because I am generally a very loyal customer and tend to stick with companies who treat me well. It is not that this company has treated me badly; It is more a case of them not being terribly interested.
26 de outubro de 2026
Avaliação não solicitada
Excellent service from staff from…
Excellent service from staff from booking through to completion of service.
23 de outubro de 2026
Avaliação não solicitada
Service was great from start to end
Service was great from start to end. Josh was very friendly and had great knowledge and he was very helpful.
13 de outubro de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you, Steph, for your wonderful feedback. I'm thrilled to hear that you had a great experience with us and that Josh was able to provide you with friendly and knowledgeable service. We pride ourselves on our commitment to quality customer service and creating a pressure-free environment. Your satisfaction is our priority, and we are always here to support you throughout your ownership journey. If you need anything else, please don't hesitate to reach out .take care and have a great day.
Great service and lovely staff!
17 de outubro de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you for your 5-star review, Jenny. We are delighted to hear that you enjoyed your experience with our friendly staff. Our strong commitment to providing excellent customer service is what sets us apart. We aim for a smooth experience, and it's fantastic to know we met your expectations. If you have any questions or need assistance in the future, please feel free to reach out. Your satisfaction is our priority, and we look forward to supporting you throughout your ownership journey with reliable aftercare. Take care and have a great day.
Lesley does it Again…
was looked after on arrival with my Dog Minnie, took a bit longer than expected, but with the valeting wash and Vac was well worth it. Thanks to Lesley and Team for the Visit, 💯👌🌈
20 de outubro de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you for your kind words, Brian. I'm delighted to hear that you and Minnie felt well looked after during your visit. I truly appreciate your patience as we took the time to ensure your vehicle received a quality valet. Lesley and the team consistently go above and beyond to provide excellent customer service, and it's wonderful to know their efforts made a positive impression. If you need anything else or have further feedback, please don't hesitate to reach out. Take care and have a great day.
Couldn't ask for more!
Chris was fantastic from start to finish, we could not have asked for more. He is extremely knowledgeable, not only about the car, but about the motability scheme, which was such a help. The experience was a breeze and Kia will definitely be our first port of call in the future.
21 de outubro de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you, Miranda, for your fantastic feedback. I'm delighted to hear that Chris provided you with such knowledgeable and friendly service throughout your experience. Our team is dedicated to ensuring a smooth and pressure-free car-buying journey, and it's wonderful to know that Chris was able to assist you with the motability scheme. We truly value your trust and are committed to being your reliable choice in the future. If you need any further assistance or have questions, please don't hesitate to reach out. Your satisfaction is our priority. Take care and enjoy your new car. Happy driving. Have a great day.
I've had a rather strange experience…
I've had a rather strange experience with this dealership. After several days of emails and phone calls, we finally agreed to purchase a car from Kia Burntwood. Josh told me, "Let me move the car and I'll call you back in 10–15 minutes."
Nearly an hour later, he called to apologise and explained that their director had decided to buy the car instead.
I was genuinely surprised by this. After spending several days discussing the purchase and reaching an agreement, I would have expected the vehicle to be reserved or at least not sold internally while the deal was being finalised. The whole experience has left a rather sour taste in my mouth.
10 de junho de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Hi Tushar, I truly apologise for the experience you've had. It’s disappointing to hear that the vehicle was sold internally after we had reached an agreement. We strive for a smooth and transparent car-buying experience, and it’s clear we fell short this time. Your feedback is invaluable, and I assure you we will review our processes to prevent this from happening again. We genuinely appreciate your understanding and hope to earn your trust back. If there’s anything we can do to assist you further, please don’t hesitate to reach out to us at customercare@acorn-group.co.uk.
Professional service from Acorn Kia…
Professional service from Acorn Kia Warrington. Many thanks to Dan & Sean.
Dan Jackson in particular was really impressive. He had such a friendly approach, even when I mentioned my work lease scheme, he didn't change his approach or attitude. Very knowledgable about the KIA EV5. Great informative follow up emails too which was lovely. Hopefully cross paths again soon.
11 de outubro de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you, Leon, for your wonderful feedback. I'm thrilled to hear that Dan and Sean provided you with such professional and friendly service. It's great to know that Dan's knowledge about the KIA EV5 and his approachable attitude made a positive impact on your experience. We pride ourselves on offering a pressure-free environment and excellent aftercare, ensuring our customers feel valued and supported throughout their journey. We look forward to crossing paths again soon. Please don't hesitate to reach out if there's anything additional we can do for you. Take care and have a great day.
The staff are super friendly and…
The staff are super friendly and helpful. They make the process so relaxed and easy which was great. Great value for money.
17 de outubro de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you, Tamzin, for your fantastic feedback. I’m delighted to hear that our friendly staff made your experience so relaxed and enjoyable. We pride ourselves on providing excellent customer service in a pressure-free environment, ensuring that every customer feels valued and supported. Your satisfaction is our top priority, and it’s wonderful to know you found great value for money. We are committed to supporting you throughout your ownership journey and ensuring a smooth and transparent experience. If you have any further questions, please don't hesitate to reach out. Take care and enjoy your new car. Happy driving. Have a great day.
Resposta da Acorn Motor Group
Thank you, Kim, for your wonderful feedback. I’m delighted to hear that our friendly staff were able to assist you effectively. We take great pride in delivering excellent customer service and creating a pressure-free environment for all our customers. Your satisfaction is our top priority, and we are committed to supporting you throughout your ownership journey. If you have any further questions or need assistance in the future, please feel free to reach out. We’re always here to help and ensure you have a smooth and enjoyable experience with us. Take care and enjoy your new car. Happy driving. Have a great day.
Very good
Callum has been excellent ,not pushy at all and is very helpful
15 de outubro de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you, David, for your fantastic feedback. I'm thrilled to hear that Callum provided you with excellent service in a pressure-free environment. Our friendly staff is dedicated to ensuring a smooth and transparent car-buying experience, and it's wonderful to know you felt supported throughout. Your satisfaction is our top priority, and we truly appreciate your trust in us. If you have any questions or need assistance in the future, please don't hesitate to reach out. We're looking forward to your next visit with us to collect your new car. Take care and have a great day.
Acorn is so Welcoming
Chloe at Acorn Crewe is so lovely, she certainly knows her stuff about the cars and finance. I wasn’t planning or due to change for car for another 18 months but within a few emails I found myself arranging to go and sign the paperwork!
No hard selling, she simply speaks the truth and knows what’s best for her customer.
14 de outubro de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you, Helen, for your fantastic feedback. I am delighted to hear that Chloe provided you with such knowledgeable and friendly service, making your experience enjoyable and stress-free. Our commitment to honesty and reliability ensures a pressure-free environment where you feel valued and supported throughout the entire car-buying journey. We take pride in going above and beyond for our customers, and it's wonderful to know that you felt this during your time with us. We truly appreciate your satisfaction and look forward to assisting you with any future needs. If you have any further questions, please don't hesitate to reach out. We're looking forward to your next visit with us to collect your new car. Take care and have a wonderful day.
Communication excellent from the date I…
Communication excellent from the date I booked my service to completion of planned service.
Customer service from kia employee excellent.
13 de outubro de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you, Helen, for your wonderful feedback. I'm thrilled to hear that you experienced excellent communication and customer service throughout your service appointment. Our friendly staff is dedicated to providing reliable and trustworthy support, ensuring a smooth and stress-free experience for all our customers. Your satisfaction is our priority, and we appreciate your recognition of our commitment to quality and aftercare. If you need anything else or have further questions, please don't hesitate to reach out. We look forward to assisting you again in the future. Take care and have a great day.
Alex Cooper was very patient
Alex Cooper was very patient, while I was dithering about which colour Kia Picanto to have. He was really helpful and can sort personalised number plate for me. Good that all was sorted in the one visit and I can pick the brand new car up in 3 days from completion of purchase.
13 de outubro de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you for your wonderful feedback. I'm thrilled to hear that Alex provided you with such helpful and patient service while you decided on the perfect colour for your Kia Picanto. It's fantastic that everything was sorted in just one visit, ensuring a smooth and stress-free experience. We take pride in our knowledgeable and friendly staff, and I'm glad you felt that during your time with us. We are committed to supporting you throughout your ownership journey and look forward to seeing you to pick up your new car. If you have any questions in the meantime, please don't hesitate to reach out. Take care and have a great day.
Very straightforward process
9 de outubro de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you, Ewen, for your fantastic feedback. I’m delighted to hear that our friendly staff made your experience so relaxed and enjoyable. We pride ourselves on providing excellent customer service in a pressure-free environment, ensuring that every customer feels valued and supported. If you have any further questions, please don't hesitate to reach out. Take care and have a great day.
Exceptionally well presented showroom…
Exceptionally well presented showroom and lot. Through, friendly, and competent staff. Excellent value for money. Great and consistent support.
11 de outubro de 2026
Avaliação não solicitada
Resposta da Acorn Motor Group
Thank you, Lloyd, for your fantastic feedback. I am delighted to hear that you found our showroom well presented and our friendly staff knowledgeable and competent. We take great pride in offering a pressure-free sales environment and ensuring a smooth car-buying experience. Your satisfaction is our top priority, and we are committed to providing reliable support throughout your ownership journey. If you have any further questions, please don't hesitate to reach out. We're looking forward to your next visit with us to collect your new car. Take care and have a great day.
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