Claire kept in touch these are hand made specifically for your dog - I forgot that tiny detail but these items are well worth waiting for. My amazing Cocker loves her new bowl no food in the ears anym... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Love our cat saucers, they are beautiful and so tactile! The order takes a while because they are all hand made and it's not an instant process to create but we were kept up to date at each stage so... Ver mais
A empresa respondeu
Chow Bella makes amazingly beautiful dog bowls. I had a very specific request which was met easily. They are not cheap but they are bespoke and lovingly hand made to a very high standard and to a pers... Ver mais
The most beautiful sage green personalised bowl for my cocker spaniel Luna. She thinks it’s very smart. Great communication , a beautiful handmade bespoke product fit for the Princess that is Luna... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Beautiful, handmade and personalised ceramic dog bowls and cat bowls. Spaniel bowls a speciality. Made in the UK on a traditional potters wheel.
Informações de contato
Hunters Home, Mount Pleasant Road, Lindford, GU35 0PS, Bordon, Reino Unido
- 07876510732
- claire@chow-bella.co.uk
- chow-bella.co.uk
4,9
Excelente
2 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Brambles Bowl
After 6 years of use unfortunately I broke our bowl so ordered a replacement. The new bowl arrived but there was a small area of damaged glaze. I contacted Claire and sent photos and she quickly agreed to replace it foc. The new bowl has now arrived and all is well with the kitchen floor no longer awash and Bramble's ears remaining dry - wonderful. Thanks Claire - great customer service
31 de maio de 2023
Resposta da Chow Bella Ltd
Hey John!
The greatest quality of service is always our goal! I appreciate you bringing up the bowls issue as well, and I'm delighted to hear that Brambles isn't now dripping water out of his ears lol.
Best wishes,
Claire x
Lovely dog mugs (for lovely people).
The Coronation mug is a beautiful product, lovely size and shape, a pleasure to use. I'd been gifted one and decided to purchase one for a friend. Alas, sold out. I selected another mug, which I hoped would be similarly delightful. The initial order looked as if delivery would follow within days. It didn't. I wondered if the order had been lost. Three weeks isn't bad, if I'd known to expect that. Meanwhile I received an email pushing sales of the Coronation mug that I'd wanted in the first place. Bought one. Both mugs arrived together. They're lovely. In stock/out of stock accuracy on the website would be good. Indication of delivery time would be good. The Shop app, which would help with tracking, is intrusive. Otherwise, nice products and easy-to-navigate website.
18 de maio de 2023
Resposta da Chow Bella Ltd
Thank you for your review! I'm so glad to hear you're enjoying the mugs.
To explain the situation with the coronation mugs, I kept back 7 or 8 spares in case of breakages in the post (which do occasionally occur so I needed to make sure I had a few spares to cover these). Once it became clear that all customers had received their mugs safely, I was able to restock with these last few, which is why you then received an automatic email to let you know that they were back in stock. Apologies for any confusion this caused.
I also apologise for the delay in delivery and any inconvenience caused. To explain, one of the mugs you ordered had been returned to me as undelivered, and happened to be returned the day that the other mug was to be sent out, which is why I sent both mugs together. I do of course understand the importance of accurate stock information and timely delivery updates and am working hard to improve in these areas.
Thank you for your feedback on the website. As a very small business I do my best to keep stock accuracy (as explained above) and delivery times are stated for each order.
Thank you for your business and I hope that this goes some way to explain the issues that you came across.
Best wishes
Claire
Fabulous products and faultless service
31 de maio de 2023
Resposta da Chow Bella Ltd
Hi Julie!
Thank you so much for the review, i'm happy to know that you and your dog are enjoying my products & service. Thanks for ordering <3
Best wishes,
Claire
Personalised dog bowls & treat jar
I bought two personalised dog bowls and a treat jar. I am absolutely over the moon with all three. They look super and the quality is excellent. I wouldn’t hesitate to recommend Chow Bella.
29 de maio de 2023
Resposta da Chow Bella Ltd
Hello Louise,
I’m so glad you already received your orders, thank you for leaving us a review!
Best regards,
Claire
Fantastic service and a beautiful…
Fantastic service and a beautiful product.
We ordered 2 bowls about 8 years ago, fully personalised….unfortunately I broke one recently and ordered a replacement and it matches perfectly. Claire communicated with me throughout. Thank you so much
29 de maio de 2023
Resposta da Chow Bella Ltd
Hi Jo,
I enjoyed making your order, thank you so much for this lovely review!
Best regards,
Claire
ChowBella bowls is just what my cocker…
ChowBella bowls is just what my cocker spaniel needed! Since we got Blue we have tried many bowls but all the time his ears will go down to the food and water.. so we were not pleased with this! However, when we found ChowBella we did not think twice and get the bowls and honestly we are delighted! It was worth waiting for this bowls and they are just beautiful and Blue's ears are not inside the bowl anymore! Truly recommend to get the bowls because is just amazing and easy for the dogs to eat not just that! Is easier to keep it clean to! We absolutely love them!
10 de maio de 2023
Resposta da Chow Bella Ltd
It’s heartwarming to know that the bowl helped you with Blue’s ears! I really appreciate your review Kiara & Connor, I hope Blue will now enjoy his food without getting wet lol.
Best regards,
Claire
Lovely bowls handmade to your…
Lovely bowls handmade to your specification. Highly recommend, especially for longer eared breeds such as spaniels.
10 de maio de 2023
Resposta da Chow Bella Ltd
Thank you for this lovely review Mrs. Kersey! I hope your dog enjoyed it!
Best regards,
Claire
Great products,great company delivered…
Great products,great company delivered well protected and kept informed.
10 de maio de 2023
Resposta da Chow Bella Ltd
Hi Mrs. Fisher!
I'm very pleased to know that the products arrived safely and you enjoyed the products as well as my service. Thanks for ordering!
Best regards,
Claire
Great mugs....easy delivery service
8 de maio de 2023
Resposta da Chow Bella Ltd
I'm so pleased you liked your mug, Isabel. Thank you for your review!
Best wishes
Claire
Brill company and products
8 de maio de 2023
Resposta da Chow Bella Ltd
Thank you so much, Elena :-)
Best wishes
Claire
Mabels new bowl
Really pleased with Mabels new bowl it was certainly worth waiting for 😁
10 de maio de 2023
Resposta da Chow Bella Ltd
Hi Liz,
Thank you for taking the time to write a review, I really appreciate it! I'm thrilled to hear that you're pleased with Mabel's new bowl and that it was definitely worth waiting for. Thank you for choosing Chow Bella and I hope you and Mabel enjoy your new bowl.
Best regards,
Claire (Chow Bella Director)
Would highly recommend
A beautifully made bowl for my spaniel Howard, and a lovely keepsake. Definitely worth getting the personalisation.
I was kept up to date with all stages from when i placed my order through to delivery.
3 de maio de 2023
Resposta da Chow Bella Ltd
Hi Alice and Howard,
Thank you for taking the time to write a review and for choosing Chow Bella for your dog's bowl needs. I'm delighted to hear that you're happy with Howard's bowl and that the personalisation is lovely. I'm also pleased to hear that you appreciated being kept up to date throughout the process. I appreciate your feedback and hope you shop with us again soon.
Best regards,
Claire (Chow Bella Director)
Beautiful bowls
So pleased with the spaniel bowl, have ordered these previously and they do a wonderful job of keeping our two cocker’s ear dry. The bowls are gorgeous, super quality and lots of design choices. Highly recommended.
4 de maio de 2023
Resposta da Chow Bella Ltd
Hello Diana,
Thank you for your review and for choosing Chow Bella for your spaniels' bowl needs. I'm thrilled to hear that your two cockers' ears are now staying nice and dry as they should! I appreciate your feedback and hope you shop with us again soon.
Best regards,
Claire (Chow Bella Director)
This was my second time ordering a bowl…
This was my second time ordering a bowl as my partner dropped the first one and it smashed!
These bowls are lovely, easy to clean and brilliant for my cockers ears!! Happy to have got another one :)
4 de maio de 2023
Resposta da Chow Bella Ltd
Hi Harriet,
Thank you for your lovely review and for coming back to Chow Bella! I'm so pleased that you're happy with the bowls and it's great to hear that they're easy to clean, as well as keeping your dog's ears dry!
Best regards,
Claire (Chow Bella Director)
Excellent quality and lovely design
Excellent quality and lovely design. Feels very well made and like it will last. Would definitely recommend
3 de maio de 2023
Resposta da Chow Bella Ltd
Hello Vicci,
I'm so pleased that you're happy with your bowl and appreciate the craftsmanship that has gone into it. Some customers have had their Chow Bella bowls for coming up to a decade, so I hope yours lasts as well!
Thank you for choosing Chow Bella for your pet's needs, I hope you shop with us again soon!
Best regards,
Claire (Chow Bella Director)
This is the second dog bowl we have had…
This is the second dog bowl we have had and both have been lovely. We are informed about our bowls journey from beginning to postage. We will be back to order our puppy his new bowl.
3 de maio de 2023
Resposta da Chow Bella Ltd
Thank you so much, Tracy. It's always great to have repeat customers and I'm really pleased that you felt you were kept in the loop throughout the process. I look forward to seeing you back soon!
Best wishes
Claire
Amazing
As always excellent service I’ve had 5 bowls over the years for my spaniels and now my chow chow there isn’t any other bowl I’d use for my pets
23 de abril de 2023
Resposta da Chow Bella Ltd
Mike, thank you so much for your lovely review - that's wonderful that you have chosen Chow Bella as your go-to pet bowl supplier!
Best wishes
Claire
Wonderful pet bowls
Wonderful products, high quality, special gifts for my special cat and dog who love them
26 de abril de 2023
Resposta da Chow Bella Ltd
Hi J Proctor!
I'm happy that your cat and dog loves the products, thank you for this review!
Best regars,
Claire
Perfection
Well worth the wait! The process took some time, but you can’t rush perfection. These products are handmade with love and you can really feel that, the skill and craftsmanship that goes into making them is easy to see. Really happy and would definitely order again! Thank you so much Claire x
24 de abril de 2023
Resposta da Chow Bella Ltd
Wow, Jennifer, I appreciate your kind words about my craft. Thank you for taking the time to leave a review, and I'll keep making my bowls to the best of my ability.
Many thanks,
Claire
Amazing pet treats and incredibly fast…
Amazing pet treats and incredibly fast delivery! I ordered some treats for my dog, and they arrived within a few days. The treats themselves are high-quality and made with all-natural ingredients.
7 de abril de 2023
Avaliação não solicitada
Resposta da Chow Bella Ltd
Hello Elise!
I'm glad to hear that the items arrived quickly, and I appreciate that you like them.
Sincere thanks,
Claire
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.