I bought a beautiful tree from them Dec 2025 I replanted in garden as instructions said, sadly it started to die immediately. I have emailed them TWICE but they have NEVER replied. I see they have... Ver mais
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Veja o que dizem as avaliações
Ordered a 5ft living pot blue spruce Christmas tree and it’s absolutely beautiful. Only downside was a 15 minute notification of delivery date and time. Unfortunately I wasn’t in when the tree was del... Ver mais
We decided quite late about ordering a tree . We were concerned about whether it would arrive in time, but needn't have been - it arrived less than 36 hours later. Plus it was a very good tree - well-... Ver mais
Bought the spruce wall spray. Fantastic value- more branches than in the website image. Very easy to hang and filled the living room with a lovely Christmas scent. Delivery fast, excellent packaging-... Ver mais
Detalhes da empresa
Escrito pela empresa
Have a real fresh Christmas Tree Delivered this Christmas with free UK delivery on our range of cut and pot grown trees. We are one of the top UK sellers of real Christmas Trees. Selling over 30,000 Trees each year you can trust us to deliver the perfect tree.
Informações de contato
Glasgow Road, G65 9BX, Kilsyth, Reino Unido
- contact@christmastreesdirect.co.uk
- christmastreesdirect.co.uk
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My order was never delivered
My order was never delivered. The courier company failed to even attempt delivery even though I scheduled it four times. I initially received a response from Christmas Trees Direct, however they have failed to respond to my latest emails. Extremely dissappointing sevice. No Christmas present delivered, no tree, no refund and no response.
Tree stand arrived broken so I emailed…
Tree stand arrived broken so I emailed them and had an immediate response and they sent out a new one which I received 2 days later. Really good customer service!
Happy Christmas Tree!
The tree was delivered with great care. Could not fault the communication. Tree beautiful and healthy. All round first class. Thank you. 🎄
Year after year - the best!
Always on time and superb quality trees. Shape is like they chose it for their own family. Many thanks.
Excellent all round
Arrived in good condition, excellent tree hardly any needle drop by today (28th Dec) very happy
Terrible value, unhealthy tree
7ft Norway Spruce tree arrived the first week of December and already had dead branches along the bottom. We immediately sawed a few inches off the trunk and placed it inside our stand with copious amount of water. However within days, the tree was shedding needles and was clearly cut a long time before arrival, already dying. We’ve been regularly watering the tree throughout the holiday but it was beyond saving and has lost half its needles by Christmas Day. I expected a healthy tree for the absurd amount they charged (£85). As a Canadian, I have a lot of experience with Norway Spruce and have never had such a poor quality tree not even lasting two weeks. Won’t be purchasing anything from this company in the future.
A really beautiful tree
A really beautiful tree, great shape etc and arrived in perfect condition. Only downside was it not being delivered on specified date. That said, it was ahead of schedule!
Tree is lovely delivery was problematic
The tree when it arrived was really lovely however we were informed it would arrive on Monday the 15th (no time slot). Took a day off no tree arrived so emailed Trees Direct, absolutely no apology given for the wasted day just a short reply to say the tree would be delivered the next day. The tree was not delivered the next day, another email sent, another non apologetic reply received. Finally two days late a tree did appear and it was lovely however I would not buy again as customer service is poor. Courtesy costs nothing, but not everyone possesses good communication skills.
Great tree
Great tree. Good price. Arrived in good condition.
Delivery slightly slower than expected, but was very last minute, and arrived in time for Christmas.
Beautiful tree
Beautiful tree, safely and efficiently delivered. I am delightd.
Christmas tree
Really nice tree, it was the right height for my flat. Delivered early. Lots of packaging.
nice and quick delivery
Very attractive Christmas tree
A perfect shaped tree was delivered exactly as planned. It was well wrapped and has dropped very few needles since unpacking it. Very pleased 😌
Speedy delivery & value for money
The tree came within 24 hours (ordered last minute) it is a nice shape and colour and isn’t dropping needles. Ideal.
My 6 ft.Frazer Fir is a beautiful tree…
My 6 ft.Frazer Fir is a beautiful tree and looks wonderful now it is decorated, and it smells lovely too.
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