Just. Not. Interested.
We suffered a power cut more than a week ago, and our non-monitored Chubb alarm would not reboot.
The Karizma control unit still shows ‘init’ on its screen, which means that we need an engineer code to be able to reset it. Our pleas to Chubb Fire & Security to obtain that code are totally ignored.
We have now raised this on Twitter, but no-one from Chubb Fire & Security gives a toss.
We now have a £1,000 alarm system installed in 1998 and monitored/ serviced at an average cost of £500 pa for the last 15 years. As we are retired, we discontinued monitoring a while back. Because of this, it's now useless.
15 years' loyalty wins you no support from Chubb Fire & Security. This firm couldn't care less.
WE WILL NOT REST UNTIL THIS IS DEALT WITH !
8 de julho de 2015
Avaliação não solicitada