chuchucherry Avaliações 248

O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

chuchucherry always provide a wide range of products/versions of albums, package neatly and carefully, and strive to give you the members you request for POB sorting. I have been buying from them for... Ver mais

Avaliado com 5 de um total de 5 estrelas

My fave shop for anything kpop for years now! Everything arrives quickly and always packed so carefully, the extras are always nice too. That and the staff are so great at communicating with custom... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This is my third time using chuchucherry for my album preorders (Starkissed, No Labels, AMOSITT) and I’ve always received nothing short of the best service. The photocard sorting is transparent and re... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I just received a TXT pob order from chuchucherry and I couldn’t be happier! They wrote me a lovely note and added some incredibly special freebies (official pobs and postcards!) which I am so so gr... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de CDs

Escrito pela empresa

UK Free Shipping for K-Pop albums. Chuchucherry kpop shop sells photocards & albums for collectors and new stans in the fandom. Pre-order benefit gifts included. We stock Korean artists such as TXT, BTS and LE SSERAFIM. Our small business website is run by fans for fans


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

248 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

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Avaliado com 5 de um total de 5 estrelas

fave kpop shop <3

chuchucherry always provide a wide range of products/versions of albums, package neatly and carefully, and strive to give you the members you request for POB sorting. I have been buying from them for years now and have never been disappointed. much love to the team!

10 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My #1 choice for kpop

My fave shop for anything kpop for years now! Everything arrives quickly and always packed so carefully, the extras are always nice too.

That and the staff are so great at communicating with customers, you can tell they know their stuff and want to deliver the best experience! They try their best to fulfil any requests and are really knowledgeable.

26 de abril de 2026
logotipo da chuchucherry

Resposta da chuchucherry

We want to make sure our albums arrive safe and sound with you 🥹💜 We try our best to use recycled packaging where possible! Thank you for appreciating our customer service 🫶 We really want to help kpop stans like you get easy access to the items you love. Please let us know anytime if you ever have any requests! 🍒

Avaliado com 5 de um total de 5 estrelas

Amazing shop

I got bts’ arirang album and was able to pull my bias for the pob!! Amazing shop as usual, great fair prices and it came packaged so well. Chuchucherry is my go to place to buy albums!

8 de maio de 2026
Avaliação não solicitada
logotipo da chuchucherry

Resposta da chuchucherry

We always try our best to include your bias for the POB 💜 We know what ARMY want 😌

Avaliado com 5 de um total de 5 estrelas

I absolutely love Chuchucherry

I absolutely love Chuchucherry,thank you for having such a wide range of selection!! 🩷

18 de maio de 2026
Avaliação não solicitada
logotipo da chuchucherry

Resposta da chuchucherry

Thank you for shopping with us! 🍒🥰

Avaliado com 5 de um total de 5 estrelas

Always reliable, I never go elsewhere.

This is my third time using chuchucherry for my album preorders (Starkissed, No Labels, AMOSITT) and I’ve always received nothing short of the best service. The photocard sorting is transparent and reliable, the shipping is always free, and the post-release wait time is never unjustified. I dont think i’ll go anywhere else ever again! Thank you for everything you do :)

12 de maio de 2026
logotipo da chuchucherry

Resposta da chuchucherry

you are the GOAT 💅 thank you for always supporting TXT through our start-up kpop store! 💕

Avaliado com 5 de um total de 5 estrelas

amazing customer service

amazing customer service, sent freebies and was quick in resolving an issue with the order. i alwayssss order from them whenever txt has a comeback and their shipping is so fast :) tysm

13 de maio de 2026
Avaliação não solicitada
logotipo da chuchucherry

Resposta da chuchucherry

Thank you so much for appreciating our customer service 🫶 As kpop stans ourself, we want to make you happy! 🩷

Avaliado com 5 de um total de 5 estrelas

Amazing K-pop store!

I just received a TXT pob order from
chuchucherry and I couldn’t be happier! They wrote me a lovely note and added some incredibly special freebies (official pobs and postcards!) which I am so so grateful for. I just know they love TXT as much as I do! They always communicate any updates on delivery timing for preorders and have the best collection of TXT albums and merch I know. They are my go to kpop store and I highly recommend them 10/10!! 🩷

7 de maio de 2026
logotipo da chuchucherry

Resposta da chuchucherry

Your review just made our day, we are so grateful for your kind words 🥹 We always love to give back to customers like you 🫶 Thank you for being a loyal customer! 💕

Avaliado com 5 de um total de 5 estrelas

my favourite kpop shop!

always my go to for kpop albums especially txt!! and thank you for the free gift <3

7 de maio de 2026
logotipo da chuchucherry

Resposta da chuchucherry

We hope you enjoyed the TXT comeback! 🩷 Thank you so much for appreciating the free gift 🍒

Avaliado com 5 de um total de 5 estrelas

package came just as expected also…

package came just as expected also including chuchu cherry’s own photo-cards that they put in there! so cute!! thank you

7 de maio de 2026
logotipo da chuchucherry

Resposta da chuchucherry

We love making freebies for our lovely customers! 🥰💗

Avaliado com 5 de um total de 5 estrelas

I LOVED

I LOVED. Thank you so much, 10/10 experience that was so worth the wait.

11 de maio de 2026
Avaliação não solicitada
logotipo da chuchucherry

Resposta da chuchucherry

Thank you for waiting so patiently! So glad to hear that you enjoy your order 🥰🍒

Avaliado com 1 de um total de 5 estrelas

Items Not Delivered

I ordered my items for a Birthday Present on the 05/05/26 using the 48 hour Royal Mail Tracked Service. The birthday was on the 09/05/26. The items were not delivered and the information on the Royal Mail App was not updated since the 06/05/26. The experience ruined a special birthday. I have complained to Royal Mail and Emailed the supplier today - awaiting a reply.

5 de maio de 2026
logotipo da chuchucherry

Resposta da chuchucherry

We are incredibly sorry to hear that this happened.
This is a problem with Royal Mail, not us.

On behalf of Royal Mail, we are so sorry for letting you down, especially considering your daughter's birthday. We can see that your order was received by Royal Mail on 6th May. But Royal Mail did not deliver your order until Monday 11th May, a week after we shipped out your order which is incredibly disappointing. We sent you an email as soon as we saw your review.

Huge apologies for the inconvenience,
chuchucherry

Avaliado com 5 de um total de 5 estrelas

Excellent communication!!

Admin for chuchucherry got back to me quickly after I messaged on instagram for help regarding tracking but they were super helpful! I’m happy with the communication and condition it arrived in. I’m happy to support a start-up k-pop store!

9 de maio de 2026
Avaliação não solicitada
logotipo da chuchucherry

Resposta da chuchucherry

We're more than happy to help you! 🦋 Thank you for supporting our start-up chuchucherry 💕🍒

Avaliado com 5 de um total de 5 estrelas

Amazing!

Perfect sorting and really sweet freebies, amazing packaging and fast shipping!

9 de maio de 2026
Avaliação não solicitada
logotipo da chuchucherry

Resposta da chuchucherry

Thank you for using our photocard sorting service! 🍒

Avaliado com 5 de um total de 5 estrelas

Really lovely company

Really lovely company, customer service team was amazing when I was asking some questions. Order arrived promptly and got everything I asked for and more! Definitely will be repurchasing from this company! 😊

22 de abril de 2026
logotipo da chuchucherry

Resposta da chuchucherry

Thank you for taking the time to leave such a lovely review! 🌸

Avaliado com 5 de um total de 5 estrelas

came in perfect condition with…

came in perfect condition with freebies!! :D

24 de abril de 2026
logotipo da chuchucherry

Resposta da chuchucherry

We love to hear that you enjoy our freebies! We try to include freebies in every order :)

Avaliado com 5 de um total de 5 estrelas

Sweetning

Arrived quickly and safely!

14 de abril de 2026
logotipo da chuchucherry

Resposta da chuchucherry

Thank you for ordering! 🍒

Avaliado com 5 de um total de 5 estrelas

Excellent service, very professional and efficient.

Purchase came well packaged and delivered promptly. Always has BTS latest albums on preorder, so never disappointed. I have always received very good service from this company. Highly Recommend.

9 de abril de 2026
logotipo da chuchucherry

Resposta da chuchucherry

We hope you enjoyed the BTS comeback after such a long time 💜💜💜

Avaliado com 2 de um total de 5 estrelas

preorder

waited 1 month for a preorder with weverse benefits(which is understandable due to korea shipping), ended up getting the wrong album version(not understandable after the wait!) can't even exchange because it's out of stock and limited but would like a refund honestly. However, great pulls!

16 de fevereiro de 2026
Avaliação não solicitada
logotipo da chuchucherry

Resposta da chuchucherry

We are so so sorry for our mistake in sending you the wrong version of the album and we would like to apologise. We have emailed you about a refund 💕 We always try our best to ship pre-order albums as soon as they arrive in the UK (estimated at least four weeks after the Korean release date) because we have to wait for the POBs to arrive from Korea before we can ship out orders.

Avaliado com 4 de um total de 5 estrelas

great customer service!!

I was very happy with the customer service, but I only found out about this because it took me very long to receive my package. However, the package came in great condition, and I got a cool little card and a postcard-ish thing with who I think Wumuti was on. Very happy with my purchase!

16 de fevereiro de 2026
Avaliação não solicitada
logotipo da chuchucherry

Resposta da chuchucherry

Thank you so much for waiting patiently for your order and we are so sorry about the delay! 💗 Thank you for appreciating our freebies and taking the time to leave feedback ✨

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