Cibtvisas Avaliações 

81
O TrustScore é 1.5 de um total de 5

1,7

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Applied for visas for Tanzania in December, they eventually arrived after much chasing (multiple phone calls to misnamed Titan Help Desk!) on 23th January, when we were due to travel on 24th! Staff... Ver mais

Avaliado com 2 de um total de 5 estrelas

Watch out for their 0844 number, it ended up costing me £24 in calls chasing them up. I suspect their final invoice bore little resemblance to their actual costs.Comms was poor with no feedback on p... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Absolute scam If I could give zero stars I would. Avoid at all costs - headline price isn't what they charge, and as others have pointed out, they charge enormous fees for their premium rate phone... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Departamento de vistos e passaportes
  2. Agente de passaportes
  3. Consultoria em Vistos

Escrito pela empresa

CIBTvisas is the global leader in travel visas and UK passports. Millions of international travellers have trusted CIBTvisas to secure their business visas or tourist visas.


Informações de contato

1,7

Muito Ruim

O TrustScore é 1.5 de um total de 5

81 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 85% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,7

Todas as avaliações

(81)

7 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Poor communication

Poor communication. Do not call their number as it charges extra. Really unhelpful.

10 de fevereiro de 2026
Avaliação não solicitada
logotipo da Cibtvisas

Resposta da Cibtvisas

We're sorry you had that experience. Calling us does not charge extra.

Avaliado com 1 de um total de 5 estrelas

Fraudulent company- DO NOT USE

Fraudulent company- DO NOT USE- I applied for a visa to Egypt, paid a priority service. Visa submission by CIBT took a week and then after another week it got rejected, no reason or proof that the visa was submitted was given by CIBT. They are not responding to emails but were happy to respond when we were paying at the start. Applied through another company and got the visa immediately. There was no valid reason for the embassy to reject, therefore proving CIBT are scammers!

As per below order number 1826325. Still no response received.

18 de dezembro de 2025
Avaliação não solicitada
logotipo da Cibtvisas

Resposta da Cibtvisas

We regret this happened to you. Please provide your order number so that I can have a manager reach out to you.

Avaliado com 1 de um total de 5 estrelas

Be really careful about this company

Be really careful about this company. I was charged £570 with no service delivered.
Day 1: I was charged £570
Day 2: I was sent a £624.72 invoice for no explanation but I was told not to worry
Day 3: I asked them to further clarify their fee structure. They advised me that if I cancelled now, I'd be charged a 50% service charge, not clarifying if it's 50% of £570 or £624.72.
Day 4: I realised that this was not a legit company so I asked for a full refund.
After 3 weeks, still no one even got in touch to even refund me the 50%.
I'm still waiting for one thing to go right at this point.

20 de outubro de 2025
Avaliação não solicitada
logotipo da Cibtvisas

Resposta da Cibtvisas

I believe that someone should have been in touch with you by now to resolve your issues as we are a legitimate company.

Avaliado com 1 de um total de 5 estrelas

Pathetic service

Pathetic service. Took a UK visa service from company tie up but their service is very very poor. Consultant miss checking important documents and review of application. It’s better to go with a YouTube video than take their service.

4 de novembro de 2025
Avaliação não solicitada
logotipo da Cibtvisas

Resposta da Cibtvisas

We regret that we did not meet your expectations. We take all comments seriously and appreciate you taking the time to leave feedback.

Avaliado com 1 de um total de 5 estrelas

Avoid

After trying unsuccessfully to do the visa myself, I knew I needed help. I was told as long as I submitted before 25th August (it was the 18th) it would be o.k.
Then i was told that one of the photos I uploaded was no good (they told me this 24 hours AFTER I put it on). I redid it, and 12 hours later was told it was all too late and could not be done in time ! All that time wasted, and still have no visa.

21 de agosto de 2025
Avaliação não solicitada
logotipo da Cibtvisas

Resposta da Cibtvisas

Were sorry you had this experience.

Avaliado com 4 de um total de 5 estrelas

After all good service

Edit 30 Jun 2025

They cancelled my order and will repay the whole cost. So after all good costumer service through mail/phone.

27 jun 2025

Horrible!
I was going to apply for UK ETA visa for 5 people, they did not give a clear overview of the total costs (280€ for 5 people instead of around 20€/pp on the UK government site). I entered my credit card number, thinking there would be a overview of the costs before paying. No! They already charged my credit card and I didn’t even complete one application. The overview of costs came into my mailbox. I don’t trust this website! I hope they will refund my money and I can proceed with my visa application with a much cheaper and trusted website!

27 de junho de 2025
Avaliação não solicitada
logotipo da Cibtvisas

Resposta da Cibtvisas

Thanks for sharing. We're glad you got it worked out.

Avaliado com 1 de um total de 5 estrelas

CIBT Post-Brexit Assessment for Business

Anyone running a UK-based SME will know it's no longer that straightforward to deliver services within the EU.

And, despite it being five years now since the infamous divorce, there are still so many grey areas and unanswered questions.

This week my company had a request to deliver a service in a particular EU country and, despite lots of online research (including government websites), it was impossible to ascertain what visas/authorisations, if any, are required by the country in question (it's not a case of one size fits all).

Running out of places to look for information, I came across CIBT Visas, which offers a "post-Brexit assessment" for business trips.

I paid a fee, answered some questions, and eagerly awaited the result.

Instead of receiving expert advice and a "one-to-one" appointment, I was sent via email a publicly-available list of visa exemptions (the ones I'd already seen on government websites) and was asked to judge the project against them myself!

When I said it wasn't clear, and that's why I'd paid a fee for an expert "assessment," they responded saying that, to get an answer, I would have to pay for another service costing around £500.00!

The "Visa Consultant" also misspelled my name and referred to a different EU country to the one I was enquiring about.

I have asked for the fee to be refunded, but am yet to hear back from them.

19 de junho de 2025
Avaliação não solicitada
logotipo da Cibtvisas

Resposta da Cibtvisas

Do you have an order number so I can get the appropriate manager to respond to you.

Avaliado com 1 de um total de 5 estrelas

What a rip off

What a rip off. I rang them to ask a few questions before committing. I spent 7 minutes on the phone to what was advertised as a UK number. But my phone bill has an extra £6.39 changes. No way was I warned of this.

10 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SCAM service!!

SCAM service!!
They quoted a price and ended up charging my bank account for way more money and claimed to be 'extra fees'.
They then proceeded to put in the wrong information in the visa application and I told them 3 weeks consecutively that the information is wrong but they did nothing! I did NOT get any visa and they still refused to refund my money when they know they submitted the wrong information. I ended up applying by myself and i got the visa instantly. SHAME ON THEM! DO NOT USE THEM.

6 de fevereiro de 2025
Avaliado com 1 de um total de 5 estrelas

Terrible Service

Paid £176 for 3 visas to USA, there were NO instructions, just a receipt. When we got worried we hadn’t received anything we rang up and were told it was too late. We complained and the guy on the phone said he would work on it, and it would be ready in time. If we hadn’t complained we wouldn’t have gone. Terrible service!!!

24 de março de 2025
Avaliação não solicitada
logotipo da Cibtvisas

Resposta da Cibtvisas

Thank you for bringing this to our attention. We appreciate the feedback.

Avaliado com 5 de um total de 5 estrelas

I had a fantastic experience with CIBT…

I had a fantastic experience with CIBT Visas! The entire process was smooth, efficient, and handled with great professionalism. A special shoutout to Sarada, who provided outstanding service—personalized, attentive, and always proactive in addressing my needs.

Despite some last-minute changes, Sarada ensured everything was taken care of seamlessly, offering clear guidance and timely updates. The level of customer service exceeded my expectations, making what could have been a stressful process completely hassle-free.

10 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolute scam

Absolute scam
If I could give zero stars I would. Avoid at all costs - headline price isn't what they charge, and as others have pointed out, they charge enormous fees for their premium rate phone line.
I'm surprised they're allowed to operate, given late accounts and unsettled claims against them.

2 de março de 2025
Avaliação não solicitada
logotipo da Cibtvisas

Resposta da Cibtvisas

Jasper, thanks for sharing your experience. We understand the concerns about our costs. We are always here to assist with any questions or issues you may have.

Avaliado com 1 de um total de 5 estrelas

Expensive and frustrating

Terrible, rude company. They say they haven't received documents when they have. The website is unreliable. They do not clearly explain what is needed, they just keep cutting and pasting conflicting information from previous emails. They have an outdated system of working, insisting on seeing the airline tickets in the flesh - who has paper airline tickets anymore?! And their requirements contradict what the actual embassy asks for. You pay a lot of money to ensure the visa process goes smoothly, but this whole experience has been nothing but stressful for three months. What are you actually paying hundreds of pounds for? Next time I will deal direct with the embassy and save myself a headache and a few hundreds pounds.

2 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Impeccable cibt

Beautiful experience with cibt, first time ever i had to go through the application for a saudi arabia work visa, once i realized the entire documents were so difficult for me to deal with i decided to get cibt to assist me with, it became everything so smooth and carina azizeh went the extra mile to assist me at her very best in every form i had to fill.
I’ll absolutely use cibt every time i have to go through any type of visa in my life.
I will recommend everyone their service and i’d like to thanking them for the time spent for me.
5 stars+.

26 de junho de 2024
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais