Cigati Solutions Avaliações 

69
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Divyanshu was great. Walked me through step by step until my questions were answered and the solution was provided. Very good experience

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

PST password remover didnt work, contacted helpdesk and assisted in remoting in. I was advised to disable AV and FP. Anyway after doing this the password was removed. It would be good to have this i... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Mr.Ranjan is a very promising and intelligent employee of Arison Technology who handled me very well and he helped me to resolve my issues with good knowledge, I would like to say thank you once agai... Ver mais

Avaliado com 2 de um total de 5 estrelas

Not satisfied with the support as they dont respond properly or they dont understand my requirement. still chasing to get my requirement done.

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de software

Escrito pela empresa

Cigati Solutions is a renowned name in the field of Data Recovery & Database Backup Recovery and Email Migration. It has a wide range of software solutions to recover and migrate data from different databases and email clients.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

69 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 50% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(69)

18 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Divyanshu was great

Divyanshu was great. Walked me through step by step until my questions were answered and the solution was provided. Very good experience

1 de maio de 2026
Avaliação não solicitada
logotipo da Cigati Solutions

Resposta da Cigati Solutions

Thank you for your feedback!

We truly appreciate you taking the time to share your experience with Cigati Solutions. Our team is committed to delivering reliable software and responsive support to ensure a smooth user experience.

If you have any questions, suggestions, or need assistance, please don’t hesitate to reach out. We’re always here to help!

Avaliado com 2 de um total de 5 estrelas

Not satisfied with the support as they…

Not satisfied with the support as they dont respond properly or they dont understand my requirement. still chasing to get my requirement done.

21 de abril de 2026
Avaliação não solicitada
logotipo da Cigati Solutions

Resposta da Cigati Solutions

Thank you for taking the time to share your feedback — we truly appreciate it, even though we're sorry to hear about your experience.

We sincerely apologize that our support team has not met your expectations. You deserve clear communication and prompt resolution, and it's evident we've fallen short of that. Not feeling heard or understood is genuinely frustrating, and we take full responsibility for that.

We'd love the opportunity to make this right. Please reach out to us directly at support@cigatisolutions.com and reference this review, so we can personally ensure your requirement is understood and resolved as a priority.

Thank you for your patience - we are committed to doing better.

Avaliado com 5 de um total de 5 estrelas

Helpful support

Had to contact support briefly to set up the software, they were very quick to respond and got me up and running.

30 de março de 2026
Avaliação não solicitada
logotipo da Cigati Solutions

Resposta da Cigati Solutions

Thank you for your kind feedback!

We’re glad to hear that our support team was able to assist you quickly and get you up and running without any hassle. Providing prompt and helpful support is always a priority for us at Cigati Solutions.

We truly appreciate your support. If you need any further assistance, feel free to reach out anytime!

Avaliado com 5 de um total de 5 estrelas

Super and very quick help

6 de março de 2026
Avaliação não solicitada
logotipo da Cigati Solutions

Resposta da Cigati Solutions

Thank you for your kind feedback! We’re glad to hear that you received quick and helpful support from our team. At Cigati Solutions, we always strive to provide prompt assistance and reliable solutions to our users.

If you ever need any further help, please feel free to reach out. We truly appreciate your support!

Avaliado com 5 de um total de 5 estrelas

Customer Service professional and prompt

Stella was professional and prompt. My activation issue was resolved in just a few minutes. Thank you

3 de fevereiro de 2026
Avaliação não solicitada
logotipo da Cigati Solutions

Resposta da Cigati Solutions

Thank you for sharing your experience! We’re glad to hear that Stella was able to assist you professionally and resolve your activation issue so quickly.

At Cigati Solutions, we always strive to provide prompt and reliable support to ensure a smooth experience for our users. If you need any further assistance in the future, please feel free to reach out.

We truly appreciate your feedback!

Avaliado com 5 de um total de 5 estrelas

Stella had a good solution!

Stella understood my problem quickly and was able to provide a solution while I was still online. Very good and fast.

20 de dezembro de 2025
Avaliação não solicitada
logotipo da Cigati Solutions

Resposta da Cigati Solutions

Thank you for your wonderful feedback! We’re pleased to hear that Stella quickly understood your issue and was able to provide a solution while you were still online. Providing fast and effective support is always a priority for us at Cigati Solutions.

We truly appreciate you taking the time to share your experience. If you need any further assistance, please feel free to reach out anytime.

Avaliado com 5 de um total de 5 estrelas

The Product is ok and the support-team…

The Product is ok and the support-team (Stella) is fast and friendly. I hope, we rock it somedays again.

17 de dezembro de 2025
Avaliação não solicitada
logotipo da Cigati Solutions

Resposta da Cigati Solutions

Thank you for sharing your feedback with us!

We're glad to hear that Stella was able to assist you promptly and make your experience a pleasant one — we'll be sure to pass along your kind words to her. She'll be thrilled!

We also appreciate your honest thoughts on the product. We're continuously working to improve and enhance our solutions, and feedback like yours helps us do exactly that. If there's anything specific you'd like to see improved or if you ever run into any challenges, please don't hesitate to reach out — we're always listening.

We truly hope we get to rock it together again soon! 🤘 Until then, don't hesitate to get in touch at support@cigatisolutions.com anytime you need us.

- Team Cigati Solutions

Avaliado com 1 de um total de 5 estrelas

PST recovery software doesn't work

15 de dezembro de 2025
Avaliação não solicitada
logotipo da Cigati Solutions

Resposta da Cigati Solutions

Thank you for your feedback. We’re sorry to hear that you faced issues while using the PST Recovery software.

At Cigati Solutions, we strive to ensure our tools work smoothly for all users. Sometimes the issue may occur due to file corruption level, system configuration, or incorrect steps during the recovery process. Our support team would be happy to assist you in resolving this.

Please reach out to us with more details about the issue you experienced so we can investigate and help you recover your data as quickly as possible. We appreciate your feedback and look forward to assisting you.

Avaliado com 5 de um total de 5 estrelas

perfect solution for my task

The Software delivered exactly what I needed and the support was extremely fast and helpful.
Thanks a lot

25 de setembro de 2025
Avaliação não solicitada
logotipo da Cigati Solutions

Resposta da Cigati Solutions

Thank you so much for your wonderful feedback!

We're absolutely thrilled to hear that our software delivered exactly what you needed — that's precisely what we strive for with every product we build. It's also great to know that our support team was there for you quickly and effectively!

Reviews like yours truly mean the world to us and inspire our team to keep pushing the bar higher.

If you ever need assistance in the future or have any new requirements, we're just an email away at support@cigatisolutions.com — always happy to help!

Thanks again for choosing Cigati Solutions. Wishing you continued success!

Avaliado com 5 de um total de 5 estrelas

Great chat service

Great chat service. Quickly supplied new activation code

31 de outubro de 2025
Avaliação não solicitada
logotipo da Cigati Solutions

Resposta da Cigati Solutions

Thank you for your great feedback! We’re happy to hear that our chat support team was able to quickly assist you with a new activation code.

At Cigati Solutions, we strive to provide fast and efficient support to ensure a seamless experience for our users. If you need any further assistance, feel free to reach out anytime.

We truly appreciate your support!

Avaliado com 5 de um total de 5 estrelas

Great Support!

I purchased the wrong license for my client. The Live support helped me without a problem to get the right license and send me back the money I already payed for the wrong license.
Really fast, responsive and helpful!

13 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good service

Got the tool and installation went well. Expected feature not in single license, but they worked it out. Appreciate their flexibility.

2 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Rückgaben finden nur unter Bedingungen statt (obwohl die Webseite etwas anderes vermuten lässt)

Die Firma Cigati Solutions wirbt damit bei ihren Produkten auf der Webseite, dass sie eine 30-tägige Rückgabegarantie anbieten. Da ich das Tool für einen Umzug von Office265 zu einem IMAP-Server brauchte und nur die Variante für $599 diese Funktion mitbrachte, kaufte ich das Tool. Leider stellte sich heraus, dass das Tool technisch gar nicht in der Lage war, diesen Umzug zu machen. Ich schrieb also ein E-Mail und verlangte mein Geld zurück.

Tja... Und dann bekam ich erst keine Nachricht, danach eine Nachricht des technischen Teams, dass sie mir eine neue Version zur Verfügung stellen. Da der Umzug zu diesem Zeitpunkt aber schon erledigt war, bestand ich trotzdem darauf, mein Geld zurück zu erhalten. Die Antwort des Supports war sehr ernüchternd:

"NOTE:- As per our refund policy, a refund can only be processed if the software fails to perform as intended and the issue remains unresolved even after verification by our tech team. In that case if our technical team is not able to resolve it then we will 100% accept your refund request but have to verify the issue once."

Da mich dieses Erlebnis selbst wieder mal darauf aufmerksam gemacht hat, dass nicht jede 30-Tage-Rückgabe-Garantie auch ohne Bedingungen kommt (was mir einfach nicht bewusst war), möchte ich mit dir dieses Fallbeispiel teilen, damit du nicht den gleichen Fehler machst.

Mein Learning: Ich prüfe ab jetzt immer zuerst bzw. frage beim Support nach, welche Bedingungen es für die Rückgabe gibt.

18 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Phenominal software support -Divyanshu - the very best no question

I don't usually take time to write reviews but Divynashu was so amazing I simply feel compelled to write about him. He stayed with me for about TWO hours? I needed help transferring my emails to my desktop, have tried for three DAYS, no luck. He went through all the millions of steps, and finally got there. It took awhile NOT because of him, at all, because my computer is ancient and the settings were all messed up.
I want to ensure him that he is getting a well deserved raise, a promotion, or both, a trip anything.

Seriously, this guy or woman is the best I've seen.

My friend is a computer whiz and he couldn't get this done for me

I will always be indebted to Divyanshu!

Patient, smart, accommodating, didn't give up and saw me through to the end.

PLEASE give this guy a raise. I'm begging you!

Alison

24 de julho de 2025
Avaliação não solicitada

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