I had an issue with one of the dryers after payment it didn’t recognise my payment and was still requesting payment so went on the online chat and Ellie was super helpful and the problem was resolved... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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I had an issue with one of the dryers after payment it didn’t recognise my payment and was still requesting payment so went on the online chat and Ellie was super helpful and the problem was resolved... Ver mais
A empresa respondeu
Rubbish, so unreliable. There's always an issue with their machines actually working and when you have an issue their customer service is too bureaucratic to get anything done. When the app changed th... Ver mais
A empresa respondeu
I think that the machines are a little pricey but has a convenient location. This particular encounter had an out of order machine that was still taking orders from the POS machine. Luckily, I h... Ver mais
A empresa respondeu
Sally helped me today to get a refund, she was really nice and helpful. But unfortunately these dryers are horrible!! Feels bad to ask for refund this often but I just can’t keep wasting money and... Ver mais
A empresa respondeu
Circuit is the UK's market leader in managed laundry providing high-quality services.
Halifax Road, HX6 4AJ, Ripponden, Reino Unido
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Tori was really helpful. She was quick to respond, and helped me solve my problem within minutes!

Resposta da Circuit Laundry
Smooth communication, was refunded for a washer that I had payed for that had no water in it. Thank you Tori.

Resposta da Circuit Laundry

Resposta da Circuit Laundry
Ran into some trouble with my phone number verification and Tori from customer support was incredibly helpful and patient with my situation! :)

Resposta da Circuit Laundry
Tee-Jay was very helpful this morning dealing with my issue.

Resposta da Circuit Laundry
Transferring money between apps is really fast and convenient.

Resposta da Circuit Laundry
Jamie Silcox is our customer relations manager for the launderettes here at Lancaster University. He is always unfailingly friendly, positive, and super responsive to emails/calls. Since working with Jamie, any issues with my launderette have always been resolved usually within 24 hours, and we are providing students with a much better experience as a result. Jamie has recently assisted with adding some accessibility features to a launderette on campus - a time-consuming job which he did gladly, and when the student requested some further works he was back within a couple of days to take care of that as well. Superb service, always a pleasure to see him!

Resposta da Circuit Laundry
I had a problem with one of the laundry machines in my student accommodation due to there being a malfunction with the machine. Thankfully, I rang them up and was helped massively by a girl called Ellie who was very kind and helpful and the problem is getting sorted on Monday thanks to her.

Resposta da Circuit Laundry
Craig at The University of Nottingham was a great help, i wouldn't have got my laundry done without him.

Resposta da Circuit Laundry
This app is not accessible for visually impaired. The customer service is understanding of my circumstances but has no solution. Unable to topoff without assistance. Unacceptable

Resposta da Circuit Laundry
Ellie help me to result the problem so quickly.

Resposta da Circuit Laundry
Had a great customer service experience with Ellie today. She was able to help me with my query & we got it sorted within the one session. Puts me at ease if there’s any issues in future I know it’ll be sorted asap.

Resposta da Circuit Laundry
A great app with exceptional service Ellie was a great help when I accidentally paid twice and needed a refund. Thankyou

Resposta da Circuit Laundry

Resposta da Circuit Laundry
Tee-jay was super helpful and patient helping me when the dryer didn’t work

Resposta da Circuit Laundry
Had difficulty with the washing machine spoke to Tee-Jay was extremely helpful got it sorted in a few minute

Resposta da Circuit Laundry
Faulty machines, but amazing customer service. Tee-Jay was on it and helped me right away!

Resposta da Circuit Laundry
Helen from the support team is great. Efficient and helpful. Thank you

Resposta da Circuit Laundry
I'm sorry to write this review. If anything went wrong with the machines or the app or anything, I never got my money back. I am fortunate to not need this anymore, as I moved to another place. I have some small amount on my account still - I'm giving it to you freely. I just hope I will never have to deal with you again. My experience dates from years 2019 to 2023.

Resposta da Circuit Laundry
Sorted my issue immediately! :) thank you!!

Resposta da Circuit Laundry
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