I had an issue with one of the dryers after payment it didn’t recognise my payment and was still requesting payment so went on the online chat and Ellie was super helpful and the problem was resolved... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I had an issue with one of the dryers after payment it didn’t recognise my payment and was still requesting payment so went on the online chat and Ellie was super helpful and the problem was resolved... Ver mais
A empresa respondeu
Rubbish, so unreliable. There's always an issue with their machines actually working and when you have an issue their customer service is too bureaucratic to get anything done. When the app changed th... Ver mais
A empresa respondeu
I think that the machines are a little pricey but has a convenient location. This particular encounter had an out of order machine that was still taking orders from the POS machine. Luckily, I h... Ver mais
A empresa respondeu
Sally helped me today to get a refund, she was really nice and helpful. But unfortunately these dryers are horrible!! Feels bad to ask for refund this often but I just can’t keep wasting money and... Ver mais
A empresa respondeu
Circuit is the UK's market leader in managed laundry providing high-quality services.
Halifax Road, HX6 4AJ, Ripponden, Reino Unido
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fantastic service from Katie Urquhart , went over and above to help with any issues.
Friendly , helpful and approachable.
Look forward to working with you again Katie.

Resposta da Circuit Laundry
Craig arrived on site UPP Blenheim introducing himself with a friendly smile explaining why he was on site and what he was there to do. i asked if there was a code for staff to use the washers he contacted the office and got me the code. He is a credit to your company friendly with a smile.

Resposta da Circuit Laundry
Spoke to Ellie today, and the customer service was great. Very fast and efficient

Resposta da Circuit Laundry
They are super quick with emails and helpful. I had a problem that I emailed them about and they were quick to respond and give a refund. I appreciate it.

Resposta da Circuit Laundry
Sophia was very helpful.
She got our problem sorted easily without any hassle

Resposta da Circuit Laundry
with Sully's assistance to create acc and use app, I would be able to get acc

Resposta da Circuit Laundry
They are robbers. My payment didn’t go through on one bank account, so I payed with a different one. When I checked my accounts I saw that it has taken money from both bank accounts but only one lot of funds has been added to by circuit laundry account. Spoke to Sully in Customer service who has been useless and they refuse to give me a refund or coupon. They are stealing money from already broke uni students, preying on these people because we have no other choice then to use their machines. Which are often dirty or broken and unreliable and ridiculously over priced

Resposta da Circuit Laundry
Sophia reported the issue promptly. She handled the situation efficiently as well.

Resposta da Circuit Laundry
Sully was a great help in getting my funds transferred over

Resposta da Circuit Laundry
I got problem with money that I have refilled into my account and connected with circuit team and they helped me with it within a minute and got my problem solved next 2 minutes. That was very quick. I am really happy with you laundry service as we as customer care service.

Resposta da Circuit Laundry

Resposta da Circuit Laundry
There were ongoing issues regarding the cleanliness of the Circuit Go washing machines on campus. Despite this being a shared responsibility, the standards were not being met. Steve Tidmarsh stepped in to launch a comprehensive investigation (working with UEA SU) into the cleaning schedules and the university performance.
Because of his thorough management and willingness to investigate the root cause, the hygiene standards of the laundry facilities have significantly improved. His dedication to student welfare and facility standards deserves recognition.

Resposta da Circuit Laundry
Helena helped me get my refund really quickly which was useful. Good experience overall

Resposta da Circuit Laundry
Able to get quick respond from helpdesk after having issues with the dryer

Resposta da Circuit Laundry
Thanks Ellie helping me. Good service.

Resposta da Circuit Laundry
Sully helped me out quickly and efficiently

Resposta da Circuit Laundry
Had to talk to two different people, Ariz the second guy was super helpful but the first guy Sully/Solly was so slow and then disconnected me from the live chat while I was walking to the laundrette to get the info he wanted. Man wasted a solid half hour of my day with how slow he was

Resposta da Circuit Laundry
Spoenn with Sully from customer service, resolved the problem, addressed the issues and concerns. Easy and friendly chat sevice on circuitgo.

Resposta da Circuit Laundry

Resposta da Circuit Laundry
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.