as always great experience, easy to book online, easy contact with advisors to help you choose the best option, always on time, easy tracking system plus this time driver Calvin (ED18) who went far be... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 1C West Craig's Industrial Estate, Turnhouse Road, EH12 0BD Edinburgh, Edinburgh, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
The driver (Barry?) came early in the delivery window which was very convenient for me. The fence panels in my delivery were left outside my front door as requested in perfect condition. The driver wa... Ver mais
A empresa respondeu
I get regular deliveries from Wickes via City Sprint. The deliveries are good and the tracking is really helpful. But the best experience is when the van pulls up and I get one of the regular drivers... Ver mais
A empresa respondeu
I ordered 23 bags of compost from Wickes as I am unable to lift them due to disability. Communications from CitySprint were great, I was given a time frame the day before and kept updated on the... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Informações de contato
Unit 1C West Craig's Industrial Estate, Turnhouse Road, EH12 0BD, Edinburgh, Edinburgh, Reino Unido
- 0131 4531800
4,8
Excelente
154 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I use CitySprint to transport on a daily basis
I use CitySprint to transport instruments between Edinburgh and Glasgow on a daily basis. The communication with the teams is excellent, especially Keith, the Service Centre Manager in Edinburgh. He always informs me of any issues in advance and helps me reschedule if needed. I can track the driver and prepare for the pick up (very useful) and I get notified when my parcel is delivered to the destination. It's very easy to book the pick up and drop off in advance or on short notice.
I am very grateful for their service and I highly recommend the company.
11 de fevereiro de 2024
Avaliação não solicitada
Resposta da CitySprint - Edinburgh
Good Morning Lucyna,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Lewis
Fantastic Service
Always can be depended on City Sprint to get the job done, the staff are friendly and helpful. Working with them is always so easy and straightforward.
8 de fevereiro de 2024
Avaliação não solicitada
Resposta da CitySprint - Edinburgh
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Edinburgh depot
Staff at the Edinburgh depot are always really friendly and helpful, and will regularly go out of their way to assist with any queries, amendments or issues related to our consignments. It's a great team there and always a pleasure to work with them.
8 de fevereiro de 2024
Avaliação não solicitada
Resposta da CitySprint - Edinburgh
Good afternoon Jason,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Considerate and delivered with care.
8 de fevereiro de 2024
Avaliação não solicitada
Resposta da CitySprint - Edinburgh
Good afternoon Robert,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Very quick delivery
Very quick delivery
Driver was very helpful and put it to where I asked
8 de fevereiro de 2024
Avaliação não solicitada
Resposta da CitySprint - Edinburgh
Good morning Anthony,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Super efficient and trustworthy!
The CitySprint team are super efficient at getting our parcels collected and in the hands of the recipient safely! We know we can always trust them, and they're always happy to help.
6 de fevereiro de 2024
Avaliação não solicitada
Resposta da CitySprint - Edinburgh
Good afternoon Louise,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Good team and always try to support…
Good team and always try to support where they can.
6 de fevereiro de 2024
Avaliação não solicitada
Resposta da CitySprint - Edinburgh
Good afternoon Robert,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
very helpful team and good service any…
very helpful team and good service any issues that i have Keith deals with very quickly.
6 de fevereiro de 2024
Avaliação não solicitada
Resposta da CitySprint - Edinburgh
Good afternoon Kevin,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Lewis.
Communication is Key
Communication is always clear and concise and response to requests are relatively swift. Any issues are usually dealt with across the phone with the outcome in the main positive and resolved. Never had any issue with any individuals at the company and always spoken to in a polite and respectful manner. Any requests that cant be met (which is not often) are fed back promptly which allows us to pivot to a new plan which is very helpful also.
6 de fevereiro de 2024
Avaliação não solicitada
Resposta da CitySprint - Edinburgh
Good afternoon Roddy,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Excellent Service
Excellent Service from start to finish. The CitySprint team in Edinburgh fully understood our requirements and carried out the job to absolute perfection, exceeding our expectations on the delivery. Well Done and I'd fully recommend CitySprint.
31 de janeiro de 2024
Avaliação não solicitada
Resposta da CitySprint - Edinburgh
Good afternoon Alan,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we do hope to work with you again in the near future.
Many thanks,
Ben
Very helpful
Very helpful & provided advice on storage of our delivery. Thanks for your help.
29 de janeiro de 2024
Avaliação não solicitada
Resposta da CitySprint - Edinburgh
Good morning David,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Ali Michie was great
Ali Michie was great! He was very friendly and brought everything inside the house in no time! Thank you!
24 de janeiro de 2024
Avaliação não solicitada
Resposta da CitySprint - Edinburgh
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future,
Many thanks,
Lucie
Arrived on time...great service from Ewan
Arrived on time...great service (Ewan)
19 de maio de 2023
Avaliação não solicitada
Resposta da CitySprint - Edinburgh
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and hope to work with you again in the near future.
Kind regards,
Lucie
Ewan was very helpful
Ewan was very helpful, especially as I was just returning home as he arrived. Polite, on time and cheerful.
12 de maio de 2023
Avaliação não solicitada
Resposta da CitySprint - Edinburgh
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Kind regards,
Lucie
Excellent service
Excellent service.
Ewan was punctual, pleasant, obliging and kind. Carried them to where I wanted them.
Thankyou
10 de maio de 2023
Avaliação não solicitada
Resposta da CitySprint - Edinburgh
Good afternoon Joy,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Great service
Ewan brought all 10 bags to my door then called to say where they were!
18 de abril de 2023
Avaliação não solicitada
Resposta da CitySprint - Edinburgh
Good morning Gavin,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Resposta da CitySprint - Edinburgh
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Shane
Polite friendly delivery driver.
14 de março de 2023
Avaliação não solicitada
Resposta da CitySprint - Edinburgh
Good morning,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Shane
Delivered on schedule
Delivered on schedule. Location is very remote and the driver found us OK - not the usual occurrence.
8 de março de 2023
Avaliação não solicitada
Resposta da CitySprint - Edinburgh
Good morning,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Shane
Always polite and usually very prompt
Always polite and usually very prompt. Very few problems, and the few problems we do have are dealt with efficiently.
23 de fevereiro de 2023
Avaliação não solicitada
Resposta da CitySprint - Edinburgh
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Shane
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