Armando was fantastic, His knowledge from being Neopolitan was amazing. Lots of tips of best places to eat & drink. His knowledge of the city’s history, culture is second to none, Highlighted places t... Ver mais
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We spent a lovely afternoon in the company of our local guide Dalit. She was warm, friendly and entertaining. She had lots of interesting facts to impart to us about her adopted home city and entert... Ver mais
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The tour guide, Maria, was fantastic. She was knowledgeable about the city, interesting facts, and answered our many questions. She gave us a great tour and an understanding of Dublin and where eve... Ver mais
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Our three-hour walking tour with Craig was the perfect way to kick off our stay in Amsterdam. Craig was super friendly, entertaining, and a wealth of information. He gave us great insight into the his... Ver mais
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Detalhes da empresa
- Agência de passeio turístico
- Provedor de excursões culturais
- Agência de turismo
- Operador de turismo
- Atração turística
Escrito pela empresa
City Unscripted is a different kind of city experience. Instead of fixed itineraries and crowded group tours, we pair you with a local host who shapes the day around you — your pace, your interests, and the things you actually want to see. Our hosts aren't tour guides reading from a script. They're passionate locals showing you their city the way they'd show a friend visiting for the weekend. The iconic landmarks, yes — but also the neighbourhoods, cafés, and stories you'd only find with someone who genuinely lives there. Every experience is private and built around you. Tell us a bit about what you're curious about, and your host takes it from there. No two days look the same, because no two guests do either. If you're after something more personal than a standard tour and more structured than going it alone — that's us.
Why travelers choose City Unscripted
Escrito pela empresa
- Personalized experiences hosted by locals
- City Unscripted isn't a traditional tour company. Every experience is tailored to your interests and hosted by a local who shares the city they love through stories, hidden gems, culture, and everyday life. It's like exploring with a knowledgeable friend, not following a script.
Book with confidence with City Unscripted
Free Cancellation • 24/7 Human Support
Enjoy complete peace of mind when booking with City Unscripted. We offer a free cancellation up to 24 hours before your experience, and 24/7 support from a real human team with responses in under 10 minutes for urgent enquiries. From booking to experience day, we're here whenever you need us.
Informações de contato
International House, 64 Nile Street, N1 7SR, London, Reino Unido
- +44 (0)1234 230 093
- info@cityunscripted.com
- cityunscripted.com
A different kind of City Experience
4,8
Excelente
266 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Kyoko was pleasant and tailored our day…
Kyoko was pleasant and tailored our day to see exactly what we said we wanted to see. She also had valuable advice for what to do with our other days in the area.
20 de junho de 2026
Resposta da City Unscripted
Hi Katherine,
That's the beauty of exploring with a local host, every experience is personal and thoughtfully tailored. We hope to welcome you back for another uniquely local adventure with City Unscripted!
Sheenah and the City Unscripted team
Peter was an awesome guide!
Peter was an awesome guide!! He made my family feel like they were his personal guests.
13 de junho de 2026
Resposta da City Unscripted
Hi Nathan,
Creating experiences that feel personal rather than just guided is exactly what we hope every guest enjoys. We hope to have the pleasure of welcoming you and your family on another City Unscripted experience in the future!
Sheenah and the City Unscripted team
Outstanding food tour
Outstanding food tour
Benny was just the best guide; he met us and gave us a real food tasting experience like none other. Grand finale was desserts which were truly fine dining. My partner could not walk for very long, but we had plenty of breaks and accommodated our pace. This was the real Hong Kong and loved it.
2 de janeiro de 2026
Resposta da City Unscripted
Hi Jon,
We're especially pleased that Benny was able to adapt the tour to your partner's pace, ensuring everyone could enjoy the day comfortably without missing out. That level of care and flexibility is something we're very proud of.
Sheenah and the City Unscripted team
The Best Tour Guide
Our tour guide, Dennis, was incredible! We communicated for months prior to our tours. He was so accomodating, friendly, helpful and did everything possible to make our experience the best possible! We highly recommend Dennis and City Unscripted.
25 de abril de 2026
Resposta da City Unscripted
Hi Sharon,
Taking the time to communicate, understand your plans, and tailor the experience is what makes our experiences truly personal. Thank you for choosing City Unscripted, and we hope your travels bring you back for another local adventure!
Sheenah and the City Unscripted team
From a Local Host's Perspective
I have been working as a guide with City Unscripted for about a year now, and my experience has been wonderful from the very beginning.
I genuinely love meeting guests from all over the world, and it has been a privilege to share my beloved city with them and help them experience it from a local perspective. Every tour has been unique, and I've met so many kind and interesting people along the way.
Behind the scenes, the management team has always been supportive, approachable, and quick to respond whenever I needed assistance. They also provide regular training and helpful resources for guides, which shows their commitment to delivering the best possible experience for both guests and hosts.
I'm grateful to be part of the City Unscripted community and look forward to creating many more memorable experiences together.
26 de junho de 2026
Avaliação não solicitada
Resposta da City Unscripted
Hi Possanunt,
Creating memorable, authentic experiences is at the heart of what we do, and we're grateful to have hosts like you who bring that vision to life.
Thank you for being such a valued member of the City Unscripted community. We truly appreciate your passion and dedication, and we look forward to many more great experiences together!
Sheenah and the City Unscripted team
Sara was a fantastic guide
Sara was a fantastic guide. She took the time to explain the sites and history of Milan very well. Most of all she made us feel welcome in her city.
It was a pleasure to have a tour that wasn't "run of the mill".
We'd certainly recommend this tour.
10 de abril de 2026
Resposta da City Unscripted
Hi Colleen,
This is exactly the kind of memory we hope every guest takes home. Thanks so much for letting us be part of your trip!
Ruslan and the City Unscripted team
Hong City Tour - Airport Layover
We had just a few hours to see Hong Kong before boarding our next flight. After booking the experience our guide contacted us via email to discuss the itinerary.
Our intelligent guide, Alfred, met us inside the terminal next to the luggage storage area. He helped us store our luggage and then we boarded the express train to the City. Since we only had a few hours, he moved quickly so we could see as much as possible. In addition to the main sites such as the Peak, he took us to places we never would have seen on our own (the police station museum,and some fascinating street art, to name two examples). He spoke English well and was very knowledgeable about his native city. Finally, he recommended a high quality dim sum restaurant so we could have a fine meal before heading back to the airport.
11 de junho de 2026
Resposta da City Unscripted
Hi Eric,
We love hearing that even a short layover turned into such a memorable experience, and we'll make sure Alfred sees your kind words. Safe travels, and we hope to explore another city with you someday!
Ruslan and the City Unscripted team
Bibi was amazing!
Bibi was kind, funny, and helped us maximize our short time in Milan! Her restaurant recommendation was fantastic!
22 de maio de 2026
Resposta da City Unscripted
Hi Jacob,
This made us smile—thank you! We'll be sure to pass your lovely words on to Bibi, and we're so glad she helped make your time in Milan extra special.
Ruslan and the City Unscripted team
Naveen was a wonderful guide
Naveen was a wonderful guide, very accommodating showing us Munich and the highlights. We highly recommend hiring him to truly understand the history and city.
11 de junho de 2026
Resposta da City Unscripted
Hi Sallee,
What a lovely review, thank you! We'll make sure Naveen sees your kind words, and we hope your next adventure brings you back to City Unscripted.
Ruslan and the City Unscripted team
My clients absolutely loved this tour
My clients absolutely loved this tour. It was the perfect introduction to Florence, providing the historical context and cultural foundation that enriched every immersive experience they enjoyed throughout the rest of their stay.
23 de junho de 2026
Resposta da City Unscripted
Hi Malia,
Thank you so much for sharing this! It’s wonderful to hear your clients had such a memorable introduction to Florence and that it added so much to the rest of their trip.
We also have a dedicated Travel Advisor partner program with exclusive benefits and support. We'd love to connect and find the best way to work together for you and your clients—please don't hesitate to get in touch!
Ruslan and the City Unscripted team
Resposta da City Unscripted
Hi John,
This is so lovely to read—thank you for taking the time to share it!
Ruslan and the City Unscripted team
We enjoyed spending time with our…
We enjoyed spending time with our guide. She was knowledgable, personable, spoke English well, and shared her city with us.
24 de abril de 2026
Resposta da City Unscripted
Hi Faith,
Reading this was such a joy. Thanks for letting us be part of your visit—we'd love to welcome you back whenever you're ready for your next adventure.
Ruslan and the City Unscripted team
It was nice to have a private tour at…
It was nice to have a private tour at our on pace. We enjoyed Gianmarco.
21 de maio de 2026
Resposta da City Unscripted
Hi David,
So happy to hear you had such a relaxed day! Thanks for sharing your experience, and we'll be sure to pass your kind words on to Gianmarco.
Ruslan and the City Unscripted team
Our guide was outstanding and he led us…
Our guide was outstanding and he led us to sights in Tokyo that will give us memories for a lifetime.
19 de abril de 2026
Resposta da City Unscripted
Hi Bruce,
Reviews like this are why we love what we do. Thank you for sharing your experience, and we'll be sure your host sees your kind words.
Ruslan and the City Unscripted team
Grest tour guide!
Great tour with a well versed tour guide. My uncle and I had a great time. Felt like we knew the guide long before we met him! Highly recommend.
21 de maio de 2026
Resposta da City Unscripted
Hi Teresa,
Reviews like this are the best to read. Thank you for trusting us with part of your trip, and we're so happy it turned into such a great memory!
Ruslan and the City Unscripted team
We enjoyed our tour with a…
We enjoyed our tour with a knowledgeable and friendly guide.
16 de março de 2026
Resposta da City Unscripted
Hi Sandy,
Thank you for your lovely review! We're so glad you chose to explore with us.
Ruslan and the City Unscripted team
Connie was very knowledgeable and…
Connie was very knowledgeable and personable. The pace was perfect and I thoroughly enjoyed it
21 de maio de 2026
Resposta da City Unscripted
Hi Leanne,
Reading this made us smile—thanks for letting us be part of your trip!
Ruslan and the City Unscripted team
Resposta da City Unscripted
Hi Kathleen,
We're delighted to hear this—thanks for taking the time to leave a review!
Ruslan and the City Unscripted team
Excellent guide and experience
Excellent guide and experience. Saw all the highlights of Milan we had hoped to see, and more!
17 de maio de 2026
Resposta da City Unscripted
Hi Richard,
Thank you so much for your lovely review! We hope we'll have the chance to welcome you back to another city soon!
Ruslan and the City Unscripted team
I thought the walking tour was nice…
I thought the walking tour was pretty good. The Belgian peacekeepers memorial was very interesting. I did not enjoy the locals shopping dining area as much and I don’t think that the locals really appreciated having us walk through. They looked at us like we just didn’t belong there, the small children were asking for money, and the Restaurant hosts were dying to get us into their restaurants. I also had a little bit of trouble understanding what the tour guide was telling us. I would’ve preferred someone who spoke a little better English.
13 de junho de 2026
Resposta da City Unscripted
Hi Lisa,
We're pleased to hear you enjoyed parts of the walk, especially the Belgian Peacekeepers Memorial, but we're sorry some aspects of the day didn't meet your expectations.
Your feedback is genuinely helpful, and we'll use it to improve how we match guests with hosts, particularly when it comes to language confidence and ensuring each stop adds value to the overall experience. We hope we'll have the opportunity to welcome you back for an experience that's an even better fit for you.
Ruslan and the City Unscripted team
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