My order was shipped and arrived quickly, customer service responded fairly quickly to questions I had and I'm really happy with my watch, a Seiko 5. The only reason I'm giving a 3 star review is bec... Ver mais
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Veja o que dizem as avaliações
Recieved my watch mudmaster GG-1000-1A5 in 3 days very fast shipping and 100% genuine watch.great customer service. i am very excited and very happy with my purchase.before i werent sure if i will rec... Ver mais
A empresa respondeu
After reading other reviews for citywatches.ca on trustpilot.com, I new to expect to pay duty charges. My first order was an Orient Esteem II Open Heart Automatic, my first automatic watch ever, an... Ver mais
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Great price and nicely packaged. Came by Canada Post so none of the usual outrageous add-on prices the courier companies charge. The company is quite transparent that watches are shipped from Singapor... Ver mais
A empresa respondeu
4,5
Excelente
227 avaliações
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Product as described
Product as described, good price and speedy delivery!
13 de fevereiro de 2020
Avaliação não solicitada
Resposta da CityWatches.ca
Dear Carmen,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.ca
Best Regards,
Sally
Good watch
Good watch, very reasonably priced for a perpetual calendar with multi functional dials
12 de fevereiro de 2020
Avaliação não solicitada
Resposta da CityWatches.ca
Dear Sathakaran,
We are pleased that you loved the online purchase as well as our service. Our packing section and our courier partner both are pleased with your appreciation of their hard work.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.ca
Best Regards,
Sally
Whole process was very easy
The process was easy.
I found the watch I wanted through a google search. City watches came up as something to click on.
I was a first time customer, but I would shop with this website again.
12 de fevereiro de 2020
Avaliação não solicitada
Resposta da CityWatches.ca
Dear Customer,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.ca
Best Regards,
Sally
Very Hit or Miss Customer Service
Watches are authentic, however they come with fraudulent papers and a blank box. The customer service is also terrible, in that they will not reply to your email most of the time. They will not tell you the tracking number for you order. Still good deals on the watches but you have to watch your mailbox everyday to see when it is delivered.
Don’t recommend spending large amounts of money here as it’s pretty risky that the package may not come or it may be stolen off your front porch, because the packages do not require signature.
12 de fevereiro de 2020
Avaliação não solicitada
Resposta da CityWatches.ca
Dear Randy,
Sorry for any inconvenience caused. We always try to give the best service to our customers.
If you have any query please contact us on cs@citywatches.ca
Best Regards,
Sally
Overall great experience
Overall great experience with this site. All the products I got were delivered successfully. Thanks city watches.
9 de fevereiro de 2020
Avaliação não solicitada
Resposta da CityWatches.ca
Dear Christianz,
We are pleased that you loved the online purchase as well as our service. Our packing section and our courier partner both are pleased with your appreciation of their hard work.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.ca
Best Regards,
Sally
> The watch is great
> The watch is great. Exactly what I was looking for and the strap is quite unique. Overall, my experience with citywatches.ca was good. It seemed to have taken some time to ship the watch but once I contacted them, it was sent immediately and received quickly and in good working condition.
Er, my name is Brad.
8 de fevereiro de 2020
Avaliação não solicitada
Resposta da CityWatches.ca
Dear Joseph,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
If you have any query please contact us on cs@citywatches.ca
Best Regards,
Sally
Seiko Presage Zen Garden - SSA3JJ
I was not seriously looking for a watch until i came across the Seiko Presage Zen garden. When i finally decided to purchase one the next step was finding a reliable seller mainly based in Canada. I came across City Watches offering discounted timepieces. I was able to find the watch on City's website but was hesitant.....since i always buy from Amazon. I went ahead with the purchase from City Watches but i did find out later that the watches are shipped out from Singapore and that concerned me a bit....maybe i have to pay extra on duty? I was always in contact with City's customer service and they assured me every time that it was on its way. Four weeks later my Timepiece arrived as promised and it looks amazing and best part no extra duty applied. What you see on their website is what you pay. I'am very happy with my new timepiece and City Watches. I will go back.....they even give a discount to repeat customers.
5 de fevereiro de 2020
Avaliação não solicitada
Resposta da CityWatches.ca
Dear Joseph,
We are pleased that you loved the online purchase as well as our service. Our packing section and our courier partner both are pleased with your appreciation of their hard work.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.ca
Best Regards,
Sally
Bought a terrific Citizen Eco-Drive…
Bought a terrific Citizen Eco-Drive Avion, arrived to Canada in under 2 weeks.
This is the 2nd watch I've bought from CityWatches (also a Seiko) and both have been exactly as expected, and arrived fast! Can't beat the prices anywhere!
4 de fevereiro de 2020
Avaliação não solicitada
Resposta da CityWatches.ca
Dear Joseph,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.ca
Best Regards,
Sally
Amazing product but shipping takes long.
*Update*
So, I am going to change my rating for this website because I just recieved my watch and it's amazing, very happy with it. Absolutely no issues with the packing, box, etc. I recommend this website but just be aware that shipping may take longer than expected. I placed the order on Jan 14th and received it on Jan 30th.
*Old*
The site says you will receive your order within 7 to 10 days via Canada Post. It's been 10 business days for me and I still haven't received anything. Not even a tracking number. I emailed customer service about it and Sally was the person that replied back. She provided me with a SingPost tracking number that only said that the order has been completed. She also told me the watch will reach me soon. Like what the hell. It was the most generic reply ever.
28 de janeiro de 2020
Avaliação não solicitada
Resposta da CityWatches.ca
Dear Saad,
We are pleased that you loved the online purchase as well as our service. Our packing section and our courier partner both are pleased with your appreciation of their hard work. Sorry for any inconvenience caused. We always try to give the best service to our customers.
If you have any query please contact us on cs@citywatches.ca
Best Regards,
Sally
Got my watch in good time
Got my watch in good time, given the holiday season. Happy to recommend citywatches.ca as an honest, reliable business.
19 de janeiro de 2020
Avaliação não solicitada
Resposta da CityWatches.ca
Dear Valentina,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.ca
Best Regards,
Sally
Great service
Great service, reasonable price, and watches were exactly as described.
17 de janeiro de 2020
Avaliação não solicitada
Resposta da CityWatches.ca
Dear Alex,
We are pleased that you loved the online purchase as well as our service. Our packing section and our courier partner both are pleased with your appreciation of their hard work.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.ca
Best Regards,
Sally
Avoid this website!
CityWatches.ca appears to be a fraudulent company. They present themselves as a Canadian retailer ("Canada's online store for wrist watches") with prices quoted in Canadian dollars, when in fact they ship from Singapore and their products are subject to import duties. I made the mistake of ordering a watch from them. They sent the wrong product, which I returned to their New Jersey address. Since then they have failed to answer messages on when and if they will provide the product I ordered and paid for. I am seeking a full refund through VISA. Beware of this website!
16 de janeiro de 2020
Avaliação não solicitada
Resposta da CityWatches.ca
Dear Brown,
We could not find any associated order. Are you sure you placed the order at our store and not any other store? If so, please let us know your full name, order no. and email address that would have been associated with your Order. We will ensure that your issues are addressed.
If you have any query please contact us on cs@citywatches.ca
Best Regards,
Sally
Great Value
Was unsure of using City Watches at first since I was unfamiliar with their business; however, I found a Seiko on their website which was a great deal so I ended up purchasing it.
They said it would take 7-10 business days and that promise held up despite my order being completed in December. I was able to track it during its shipment despite it going through two different logistic services.
I am very happy with my watch and will be using them again in the future.
1 de janeiro de 2020
Avaliação não solicitada
Resposta da CityWatches.ca
Dear Michael,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.ca
Best Regards,
Sally
I placed my order for a ladies Seiko…
I placed my order for a ladies Seiko watch around December 12 and received it December 31! Considering the holidays and delays with bad weather the delivery was pretty good ! My watch came well packed and is beautiful . I was concerned at 1 point because I had not received a tracking number so I emailed them and they responded the next day with one. I would definitely use this company again ! Very happy with delivery, costumer service , and my purchase.
1 de janeiro de 2020
Avaliação não solicitada
Resposta da CityWatches.ca
Dear Barb,
We are pleased that you loved the online purchase as well as our service. Our packing section and our courier partner both are pleased with your appreciation of their hard work.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.ca
Best Regards,
Sally
***SCAM ALERT*** DO NOT BUY!!!
My watch never arrived. 350$ down the drain and no response from the company. They stole my money! No tracking number or anything. No watch after a month since order. Run! I have to reach out to my credit card company now, claiming fraud. Will also be contacting the better business bureau. I wish I found this review site earlier. I would have never ordered from them, this is a constant pattern, ridiculous.
31 de dezembro de 2019
Avaliação não solicitada
Resposta da CityWatches.ca
Dear Patrick,
Sorry for any inconvenience caused. As per our records your watch was delivered. Could someone in your family / room-mate have received the parcel on your behalf? Could you please once re-check at your end? We take theft/wrong delivery quite seriously please revert back to us at your earliest.
We always try to give the best service to our customers. we will keep in touch with you in regards with this concern.
If you have any query please contact us on cs@citywatches.ca
Best Regards,
Sally
Received my watch by mail in a timely…
Received my watch by mail in a timely fashion. Excellent price for a superb Swiss watch.
30 de dezembro de 2019
Avaliação não solicitada
Resposta da CityWatches.ca
Dear Rimas,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.ca
Best Regards,
Sally
Good prices
Good prices. But the company is based in Singapore not canada! And shipping takes way too long
29 de dezembro de 2019
Avaliação não solicitada
Resposta da CityWatches.ca
Dear Noor,
We are pleased that you loved the watch. We ship from our Singapore warehouse and it is clearly mentioned on our website. Sorry for any inconvenience caused.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.ca
Best Regards,
Sally
great experience
great experience, communication is quick and efficient. products are as described. I have ordered 2 watches from City Watches and I am very happy with both.
29 de dezembro de 2019
Avaliação não solicitada
Resposta da CityWatches.ca
Dear Dena,
We are pleased that you loved the online purchase as well as our service. Our packing section and our courier partner both are pleased with your appreciation of their hard work.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.ca
Best Regards,
Sally
Citywatches.ca has the best prices and…
Citywatches.ca has the best prices and excellent service. I highly recommend them.
28 de dezembro de 2019
Avaliação não solicitada
Resposta da CityWatches.ca
Dear Harvey,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.ca
Best Regards,
Sally
Choose wisely!
Choice of product is great. Execution and customer service leaves a lot to be desired.
Watch was ordered on Dec 10th,Dec 11th I received an email stating the item has shipped with no further contact them. Dec 18th i requested a tracking number for said item. Dec 19th I received reply stating my item that was paid for a week early has now just shipped. Im still waiting for a reason why?? Item still has yet to be deliver ed. I personally will never never order from Citywatches again. Lesson learned on my part.
28 de dezembro de 2019
Avaliação não solicitada
Resposta da CityWatches.ca
Dear Nessa,
We could not find any associated order. Are you sure you placed the order at our store and not any other store? If so, please let us know your full name, order no. and email address that would have been associated with your Order. We will ensure that your issues are addressed.
If you have any query please contact us on cs@citywatches.ca
Best Regards,
Sally
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