Brad Wurtz and his team are beyond amazing in every way. They totally surpassed our expectations! Brad was always there for us no matter the time and on weekends. He is extremely knowledgeable, kin... Ver mais
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Veja o que dizem as avaliações
Worst experience I've ever had with a lender. We were supposed to close Aug 7, and we're now about 7 weeks past that date. Seller obligations were completed by Aug 2, and everything since then has... Ver mais
A empresa respondeu
I truly would like to thank Brad Wurtz and his entire team for their professionalism and dedication in helping me in my refi. I really can’t express how grateful I am for the kindness and support the... Ver mais
Brad, we cannot thank you enough for making this process as smooth as possible. You answered every question we had, were available and responsive during evening hours, and just made us feel like a... Ver mais
Detalhes da empresa
Escrito pela empresa
At Citywide Home Mortgage, we’ve been paving the way in the mortgage industry since our founding in 1998. With over two decades of experience, we’ve honed our craft and perfected our approach to delivering exceptional service and innovative solutions to our clients. From our humble beginnings to our current status as a leading mortgage lender, our journey has been guided by a steadfast commitment to integrity, professionalism, and client satisfaction.
Informações de contato
Sem histórico recente de pedidos de avaliações
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
This is the third time we have used…
This is the third time we have used citywide very happy with them if we need to do this again we will use them
Great communication with my loan…
Great communication with my loan officer, he was always available and worked so fast.
Greg was very knowledgeable
Greg was very knowledgeable. The only thing I would have liked better would be more phone conversation instead of video.
Chris Flitton was extremely helpful
Chris Flitton at Citywide was extremely helpful in getting us through a very difficult underwriting process with an HOA President that had created some serious filing problems with the property description, etc. Without his expertise, attention to detail and diligence, I doubt it would have happened. He truly went above and beyond to get it all cleared up. I would highly recommend Chris as a top-notch mortgage expert.
RaeJeanne was amazing to work with
RaeJeanne was amazing to work with. She made it easy to get pre-approved and didn't overload us with requests.
Danny Bentley: Honest, prepared, efficient
Danny Bentley walked us through every step of our home purchase. He got our approvals done in days, sometimes hours, but we never felt rushed. He took phone calls and nervous questions at all hours, and walked us through every line of our disclosures, statements, and closing documents. Even while we shopped around for rates, costs, and service, we quickly realized that Danny's way was the most straight-forward, honest, and efficient service out there. Where other loan companies hid fees and extra closing costs in their forms and made it look like we were getting numerous "discounts", at the end of the day, Danny's estimates were by far the most accurate and truthful to our true costs. He was the best listener, the fastest worker, and the most open and honest loan officer we've ever worked with. I can't wait to work with him again.
Excellent service
Excellent service. Process went through very easily.
Erin made our loan process seamless and…
Erin made our loan process seamless and painless. She was personable, helpful, accessible and thorough. This was one of the easiest home loans I’ve ever experienced.
Although it took a while to get…
Although it took a while to get everything going, but everyone worked together and got thru the whole process.
Everyone was patient and worked together to accomplish the end goal.
Raejean was resourceful and diligent.
Raejean was resourceful and diligent.
It was a real partnership. I felt I was her number one priority when buying my new home. Thanks!
I recently refinanced my home with…
I recently refinanced my home with Citywide. Matt Hughes was my loan officer and was AMAZING!
Matt stayed on top of my application process and made it so simple! He provided the BEST CUSTOMER SERVICE! I was very impressed by him!
I continue to refer people to Matt and Citywide!!!
Thank you!!
Citywide Home Loans and Julie B. are fantastic!
This is the 3rd time we gone through a mortgage or refinance option with Citywide Home Loans. Julie B. has been incredible to work with all three times. She walks you through the process, is responsive and overall just fun to work with. Hopefully, this was the last time we need to do this, but she will always be the first call if we need her services again.
Top Tier Service
Amy and her team were courteous, professional, and thorough. They guided us through the whole process which was absolutely painless. I would highly recommend Amy without reservation.
Nicholas Messina MD
Excellent service
Excellent service, always available and eager to help with questions. Gavin and Jordan were amazing! They were on top of everything throughout our loan process. I have already recommended family and friends for their home buying.
Great experience start to finish
Smooth, transparent process from start to finish. All questions answered along the way. Responsive team from application to underwriting and closing. Great experience with Team RaeJeanne!
Best loan process - Jordan Hodges rocks!
My loan officer Jordan Hodges is the best I have ever worked with. This is the second loan I’ve done with him and his knowledge and expertise are second to none. Thank you Jordan! We’ll definitely go with you again! I highly recommend him!
I really love working with you because…
I really love working with you because the time that the whole process lasted was the right one and above all the price I think it was fair, I would like to return to make another loan with you
John Rynhart is the best
John, your were a pleasure you work with and so professional yet friendly. You always responded promptly to any questions we had or if we didn’t get things right. heather and I can’t believe how easy and quick the refi went. And like you said it was the perfect time to refinance. Thanks for your help!
Efficient and always has your best interests at heart
I worked with Julie, who had done both my initial mortgage and my refi. She and her team are fast, efficient and kind, quickly answering all my questions, and working in my best interest. Truly felt like a partner, and not just a customer. Citywide is first on my list!
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