City Workwear Avaliações 772

O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Very impressive for such a good price!! The embroidery is at such a good quality and the clothing itself very good quality. Very fast delivery and good service

Avaliado com 5 de um total de 5 estrelas

We’ve been using city workwear for a number of years now and I can honestly say the products and the service from them is absolutely fantastic. Our latest order was ordered Sunday evening and arriv... Ver mais

Avaliado com 5 de um total de 5 estrelas

Just received another order from city workwear for T-shirts hoodies and body warmers. I have been using this company for a few years now and the quality of all the garments we’ve had are excellent... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very simple website to use, placed order easily, was then sent the proof of the embroidery set up to check over, order was completed and sent very quickly. Have just picked up the tops as I was away w... Ver mais

Detalhes da empresa

  1. Estamparia
  2. Fornecedor de Roupas
  3. Loja de Camisetas Personalizadas
  4. Serviço de Bordados
  5. Serigrafia
  6. Loja de uniformes

Escrito pela empresa

Suppliers of Workwear and Uniforms, Specialists in Embroidery and Print. In-house production, UK based. Established 2014


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

772 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Very disappointed initially, however now resolved and went extra mile

I’m very disappointed with the level of customer service I’ve received.

I placed an order on 08/03/2026 and have since attempted to make contact on at least three separate occasions to request an update. This has included both email and online chat, where I was told I would receive a response — however, no follow-up has been provided.

The lack of communication is frustrating and leaves me with little confidence in the service. At the very least, I would expect acknowledgment and a basic update on my order status.

I hope this is addressed promptly.

Here’s a refined version that reflects resolution, acknowledges the fix, and justifies a 4-star rating:


12-4-26 UPDATE
Following my initial concerns, I’m pleased to say the issue has now been addressed and my order has been resolved.

I did experience some frustration initially due to a lack of communication, as I had reached out multiple times without receiving a timely response. However, the matter was eventually handled, and I appreciate the effort made to put things right.

Thank you for resolving the situation — with more consistent communication throughout, this would have been a 5-star experience.

8 de março de 2026
Avaliado com 5 de um total de 5 estrelas

Top quality, rare these days.

I got in touch with Adam at City Workwear after seeing the quality of another company’s gear and asking where they got it from.

From the start, Adam was quick, efficient, and easy to deal with. Communication was clear throughout, and everything arrived exactly as expected.

The quality of the clothing is genuinely impressive — something that feels increasingly rare these days. Really pleased with the whole experience and would definitely recommend.

18 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic

Absolutely fantastic. Items arrived in time for planned event and were more than I was expecting. Will definitely be ordering again

27 de fevereiro de 2026
Avaliado com 5 de um total de 5 estrelas

Workwear- look no further!

We have been using City Workwear for all of our staff uniforms and work gear, and the experience has been nothing short of fantastic. The quality of the garments is top-notch—durable enough for daily wear and professional enough to represent our brand perfectly. Their attention to detail and customer service make them a standout partner for our business. If you’re looking for reliable, high-quality workwear, look no further!

21 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

After placing my order

After placing my order, it took about a week before they got back to me regarding the embroidery I requested as a first-time customer. Having dealt with upholstery companies before, I knew patience was key. Harry reached out to let me know that my logo was quite stitch-heavy, which meant each item would need a full day on the machine. I asked if he could simplify some elements to make it more manageable, and by the next day, he sent a revised design which I approved. Just three working days later, my items were delivered! The preview didn't capture the excellence of the finished product! I was a bit nervous about how they'd turn out, considering I spent more than anticipated on just two items. However, upon opening the package, I was thrilled! The coat and hoodie both boasted excellent quality, and the embroidery was exceptional! My worries were unfounded, as both pieces exceeded my expectations! I'm extremely satisfied and will confidently return for future embroidered workwear. Thanks!

30 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The embroidery was incorrect

11 de novembro de 2025
logotipo da City Workwear

Resposta de City Workwear

Hi, my apologies for the error on this order. We have accepted fault and dispatched a replacement with the correct embroidery on your order. Thank you

Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent! Great customer service, very informative staff. Anna and Harry was a very knowledgeable and took care of me. We're happy with the quality and work.

28 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I recently had my business clothing…

I recently had my business clothing done by City Work Wear, and I couldn’t be happier with the results. From start to finish, their team was incredibly professional, helpful, and attentive to every detail. They took the time to understand exactly what I wanted, offered great suggestions, and delivered uniforms that perfectly represent my brand.
The quality of the materials and embroidery is exceptional, and the finished products look even better than I imagined. My staff and customers have already complimented the new look!
If you’re looking for reliable, high-quality workwear with top-notch customer service, City Work Wear is the place to go. I highly recommend them and will definitely be returning for all my future business clothing needs.

16 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very good experience

Took about a week after ordering before they got in touch with regards my embroidery I had requested as a new customer. (Ive worked with upholstery companies before so am aware you just have to wait your turn). Harry called to say my logo was really heavy on stitches and asked if there was some way we could reduce it as each item would require a full day on the machine. Asked him if he could remove some components to reduce it and the next day he sent over a revised proof which I accepted. 3 working days later my items arrived in the post! The proof didn't do justice to the final result! I was a little anxious to see the final result as I was hoping I wouldn't be disappointed after spending more than I would have really liked on 2 items. Opening the package I was extremely delighted! The coat and hoody were both good quality, and the embroidery was top notch! My anxiety was ill placed as both items were better than I could have hoped! Very happy with both and will be fully confident to use again for future embroided workwear. Thanks!

4 de novembro de 2025

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