Just had back money again for an Irresponsible Lending Claim. Brilliant and thank you. Didn't think I was due anymore money. I am booking a week in Gran Canaria
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Veja o que dizem as avaliações
Dealing with this company Claim Easy was a dream. From start to finish each member of staff I communicated with all via phone or letter were very pleasant in manner & very competent in every departme... Ver mais
A empresa respondeu
I waited over a year for one claim that took 6 weeks to pay out once it had gone to the ombudsman. I had to continually chase for updates. Emails were hardly responded to, basically ignored until of c... Ver mais
A empresa respondeu
Threatening legal action over £6.22!! After phoning the company and explaining i didnt have my usual income due to ill health they decide to send my file to Joseph James Law solicitors who now wana st... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Claim Eazy are Expert Claim Investigators who specialise in financial services & Reclaiming Mis Sold Insurances From Banks & Other Financial Institutions. Regulated by the Claims Management Regulator in respect of regulated claims management activities. Claim Eazy are recognised for their excellent approach towards consumer claims for PPI & PBA Claims With a wealth of experience and an in-depth knowledge of the current market its no wonder more and more people are turning to us to process their claims. We pride ourselves on our trusted and personal service, which is backed up by expert advice. Please be aware that Claim Eazy will never ask for upfront fees. If you are concerned about any suspicious calls or fraudulent activity please call our compliance department immediately on 0161 850 2623 or email compliance@claimeazy.com.
Informações de contato
Unit 1, Century Park, WA14 5BJ, Reino Unido
- 01618502620
- customer.service@claimeazy.com
- claimeazy.com
3,7
Bom
3 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I have looked at the comments and…
I have looked at the comments and negative comments about this company and it did concern me. However, when I had an issue with a claim, a lovely lady called Amy replied to my first e mail within 2 days, then replied straight away to my responses and sorted out the problem. From my experience I cant fault them.
26 de agosto de 2020
Avaliação não solicitada
Resposta da Claim Eazy
Good morning Mrs McAteer,
Thanks for leaving us this great review, your feedback is very important to us. Our team aim is to ensure your experience with us is as positive as it can be and knowing that we are fulfilling this, is very pleasing to see.
If there is anything else we can help you with or if you have any questions, please do not hesitate to get in touch with us- we’re always here to help!
Many Thanks,
Claim Eazy.
Absolutely appalling
Absolutely appalling!
How this company is still in business I will never understand!
I undertook a PPI investigation with them far more than a year ago! After being told it would be all very straightforward and they would deal with everything on my behalf I decided to continue my claim! (Big mistake).
The customer service is none existent, staff are incompetent and don’t record items discussed during conversations! I had to chase the lender myself on various occasions because issues weren’t being resolved!
Claim Eazy continues to pass the buck and all issues are never their fault always the lender!! Any emails or contact was always met with the same pathetic response” we are sorry you find our service inadequate” but never with any improvement or help to show they actually mean this!!
Avoid it’s just not worth it. Claim Eazy want to be paid for a service they just do not provide and they don’t even take responsibility for their lack of action and service when you question it!
12 de agosto de 2020
Avaliação não solicitada
Resposta da Claim Eazy
Good morning Samantha
We are sorry to read your feedback and see that you have been disappointed with our service.
It is very disheartening to read that there have been any short comings from the service that we have provided to our customers.
Claim Eazy aim to provide a high standard of service to all clients, however, we do recognise that things can occasionally go wrong.
With regards to the review you have left we would really like to discuss this in depth with you and hopefully after getting to the root cause for the negative feedback, we can ensure that processes are put into place to stop this happening again.
Please email us at the following address customer.feedback@claimeazy.com where we can discuss this review in more detail.
We hope we hear back from you.
Many thanks,
Claim Eazy
Emails
If u dont stop sending me emails I WILL take it further.
6 de agosto de 2020
Avaliação não solicitada
Resposta da Claim Eazy
Good afternoon Sharon,
We are very sorry to learn that you have been dissatisfied with your experience with us.
It is always disappointing to hear about any short comings in the service that we provide to our customers, and whilst Claim Eazy is committed to providing a high standard of service to everyone, we do recognise that things can go wrong from time to time.
Regarding the specific points you have raised in your review, we would like to explain this to yourself and rectify any issues. Please may you pop an email over to customer.feedback@claimeazy.com and we can discuss this in more detail with yourself.
Many thanks,
Claim Eazy.
Still waiting for a result through…
Still waiting for a result through claim Eazy. Been nearly a year. Hopefully hear soon, now things have settled down.
Gussie
4 de julho de 2020
Avaliação não solicitada
Resposta da Claim Eazy
Good morning Gussie,
We are sorry to hear this.
We can assure you that there are always reasons behind our actions and we would like the chance to explain these to yourself.
Please may you send us an email over to customer.feedback@claimeazy.com and we will be more than happy to advise and assist you from there.
We appreciate your understanding on the matter and look forward to hearing back from you.
Many thanks,
Claim Eazy
CON ARTISTS
SCAM stop harassing my mum I am now seeking legal advice! You are con artists she is NOT paying you a penny companies like you disgust me!
22 de junho de 2020
Avaliação não solicitada
Resposta da Claim Eazy
Good morning Nicola,
We are sorry to hear that you feel this way. We can assure you that there are always reasons behind our actions and we would like the chance to explain these to yourself.
Please may you send us an email over to customer.feedback@claimeazy.com and we will be more than happy to advise and assist you from there.
We appreciate your understanding on the matter and look forward to hearing back from you.
Many thanks,
Claim Eazy
I’ve asked them on many occasion to…
I’ve asked them on many occasion to stop harassing me I’ve emailed and phoned but still they keep contacting me it’s driving me mad please please just contact people who are interested in dealing with you I’m not
10 de junho de 2020
Avaliação não solicitada
Resposta da Claim Eazy
Good Morning Julie,
We are sorry to hear that you feel this way. We can assure you that there are always reasons behind our actions and we would like the chance to explain these to yourself.
Please may you send us an email over to customer.feedback@claimeazy.com and we will be more than happy to advise and assist you from there.
We appreciate your understanding on the matter and look forward to hearing back from you.
Many thanks,
Claim Eazy
Absolutely shocking service from this…
Absolutely shocking service from this company! Avoid at all costs!
They keep sending demands for payment in which I am not paying!
I dont know how many times I have written to them or emailed them and never get an replies!
The reason I'm not paying them is because whilst searching through some paperwork I found some evidence that I had been charged PPI. This was the beginning of last year- 2019. The company I wrote to providing the evidence, sent me a refund for the money that was owing to myself. Now this company wrote to me February/March this year-2020 stating that there was a cheque on its way to me. The companies date on letter (to Claim Eazy) was November 2019 stating they had settled with myself. Claim Eazy are now demanding I pay them their costs even though I wrote and sent evidence to the company involved. The didnt claim the money for me I did it on my own accord. I am fed up of either writing or emailing all these details all the time and nobody ever replying!
At this moment in time I am going through a tough time as I've recently lost my father, uncle and 2 friends through this coronavirus. To add to this thats all I'm receiving is either letters or emails demanding payment from Claim Eazy! I cant cope any more as this is mentally abusing me! :(
22 de abril de 2020
Avaliação não solicitada
Resposta da Claim Eazy
Good morning Caroline,
We are sorry to read your feedback and see that you have been disappointed with our service.
It is very disheartening to read that there have been any short comings from the service that we have provided to our customers.
Claim Eazy aim to provide a high standard of service to all clients, however, we do recognise that things can occasionally go wrong.
With regards to the review you have left we would really like to discuss this in depth with you and hopefully after getting to the root cause for the negative feedback, we can ensure that processes are put into place to stop this happening again.
Please email us at the following address customer.feedback@claimeazy.com where we can discuss this review in more detail.
We hope we hear back from you.
Many thanks,
Claim Eazy
Length of time to invoice unacceptable
Although I was led to believe the service charge would be 20% it ends up being much more due to tax. Although I except this I do not think that having the payment made in August and waiting until march to send the invoice is acceptable. Why cant this be done within a few weeks. Extremely poor as many would have spent the money.
16 de abril de 2020
Avaliação não solicitada
Resposta da Claim Eazy
Good morning Beverley,
We are sorry to hear that you feel this way. We can assure you that there are always reasons behind our actions and we would like the chance to explain these to yourself.
Please may you send us an email over to customer.feedback@claimeazy.com and we will be more than happy to advise and assist you from there.
We appreciate your understanding on the matter and look forward to hearing back from you.
Many thanks,
Claim Eazy
Thank you claim easy for reclaiming my…
Thank you claim easy for reclaiming my money for me...! Thanks for all your hard work! I’ll hopefully be able to take my children away on holiday now, when we are able too of course!
15 de abril de 2020
Avaliação não solicitada
Resposta da Claim Eazy
Good morning Francis,
Thanks for leaving us this great review, your feedback is very important to us. Our team aim is to ensure your experience with us is as positive as it can be and knowing that we are fulfilling this, is very pleasing to see.
If there is anything else we can help you with or if you have any questions, please do not hesitate to get in touch with us- we’re always here to help!
Many Thanks,
Claim Eazy.
Scam artists.
Scam! Trying to con us out of money using a letter of authority signed in 2017 for a Argos different company, when the claim was put in in 2019/2020 for Barclays. Absolutely disgusting. They’ve probably scammed thousands of people doing that.
15 de abril de 2020
Avaliação não solicitada
Resposta da Claim Eazy
Good morning Amey,
We are very sorry to learn that you have been dissatisfied with your experience with us.
It is always disappointing to hear about any short comings in the service that we provide to our customers, and whilst Claim Eazy is committed to providing a high standard of service to everyone, we do recognise that things can go wrong from time to time.
Regarding the specific points you have raised in your review, we would like to explain this to yourself and rectify any issues. Please may you pop an email over to customer.feedback@claimeazy.com and we can discuss this in more detail with yourself.
Many thanks,
Claim Eazy.
They harass me with phone calls emails…
They harass me with phone calls emails and letters. This in spite of the fact that I dismissed their services about 18mths ago. I find it both annoying and distressing. They are clearly unprofessional and untrustworthy and I would recommend that no one use their services
3 de abril de 2020
Avaliação não solicitada
Resposta da Claim Eazy
Good morning Maxine,
We are sorry to hear that you feel this way. We can assure you that there are always reasons behind our actions and we would like the chance to explain these to yourself.
Please may you send us an email over to customer.feedback@claimeazy.com and we will be more than happy to advise and assist you from there.
We appreciate your understanding on the matter and look forward to hearing back from you.
Many thanks,
Claim Eazy
A claim was put forward in 2016 I am…
A claim was put forward in 2016 I am still waiting for this to be resolved
3 de abril de 2020
Avaliação não solicitada
Resposta da Claim Eazy
Good morning Sally,
We are very sorry to learn that you have been dissatisfied with your experience with us.
It is always disappointing to hear about any short comings in the service that we provide to our customers, and whilst Claim Eazy is committed to providing a high standard of service to everyone, we do recognise that things can go wrong from time to time.
Regarding the specific points you have raised in your review, we would like to explain this to yourself and rectify any issues. Please may you pop an email over to customer.feedback@claimeazy.com and we can discuss this in more detail with yourself.
Many thanks,
Claim Eazy.
Resposta da Claim Eazy
Good morning Sharynne,
We are sorry to hear that you feel this way. We can assure you that there are always reasons behind our actions and we would like the chance to explain these to yourself.
Please may you send us an email over to customer.feedback@claimeazy.com and we will be more than happy to advise and assist you from there.
We appreciate your understanding on the matter and look forward to hearing back from you.
Many thanks,
Claim Eazy
Liars and scammers
Liars and scammers
These guys know the reviews that are positive here are largely fake... they know it. I certainly do.
Don’t use DONT trust. Don’t believe. Awful
12 de fevereiro de 2020
Avaliação não solicitada
Resposta da Claim Eazy
Good morning Caz,
We are very sorry to learn that you have been dissatisfied with your experience with us.
It is always disappointing to hear about any short comings in the service that we provide to our customers, and whilst Claim Eazy is committed to providing a high standard of service to everyone, we do recognise that things can go wrong from time to time.
Regarding the specific points you have raised in your review, we would like to explain this to yourself and rectify any issues. Please may you pop an email over to customer.feedback@claimeazy.com and we can discuss this in more detail with yourself.
Many thanks,
Claim Eazy.
Bethany Johnson was very thorough clear…
Bethany Johnson was very thorough clear & helpful dealing with my phone
7 de fevereiro de 2020
Avaliação não solicitada
Resposta da Claim Eazy
Good morning Penelope,
Many thanks for your kind words. Your review shows us that you are enjoying your Claim Eazy journey and this is very important to us. Our staff aim to deliver a high standard of service and we are very happy that this is being noted by our clients.
I am sure that Bethany will be over the moon to see your lovely feedback and this will be forwarded over to them for their viewing right away. We would like to wish you the best of luck with your ongoing claims and look forward to catching up with you shortly.
Many Thanks,
Claim Eazy.
Easy to deal witj
I've been really pleased with my dealings with Claim Eazy. Everything has been straight forward and their staff have been both helpful and pleasant. I would recommend them to anyone
7 de fevereiro de 2020
Avaliação não solicitada
Resposta da Claim Eazy
Good morning Vanessa,
It’s great to see these kind of comments about the service we have provided to yourself and we thank you for taking the time to let us know. It’s a priority for us to ensure that our customers are always satisfied and to know that the service we are providing is up to that standard is great to see!
If there is any questions or queries you have also, please send us an email to customer.feedback@claimeazy.com, we will be more than happy to assist you in anything you may need.
Many thanks,
Claim Eazy.
Resposta da Claim Eazy
Good morning Kim,
Thank you for your lovely feedback. We are very happy to receive your comments regarding our service and we appreciate you taking the time to do so. At Claim Eazy our team thrives knowing that our clients are enjoying their journey with us.
Customer satisfaction is very important to us also so to hear that we are living up to our aim is great. If you would like to add any details to your review or if you wish to speak to us further- you can do so by popping an email over to: customer.feedback@claimeazy.com.
Many thanks,
Claim Eazy.
Very pleased with the result and the…
Very pleased with the result and the staff are very helpful cant fault their servive
5 de fevereiro de 2020
Avaliação não solicitada
Resposta da Claim Eazy
Good morning Gynis,
Thank you for taking the time to leave us a review regarding your experience with ourselves. it is lovely to see that the quality of service our staff are providing is making an impression on our clients.
Your kind words will also be shared with the Claim Eazy family and if you feel like a staff member stood out or went above and beyond for you, please drop us an email to customer.feedback@claimeazy.com and a member of management will ensure that the feedback is passed on.
Many thanks,
Claim Eazy.
Such pleasant and helpful staff
Such pleasant and helpful staff. Even when things went wrong (not Claimeasy’s fault) the staff were able to sort things out and explain to me what had happened. Everyone to whom I spoke was efficient and took the time to talk to me like a person.
Thank you for your kindness and patience Claimeasy.
1 de fevereiro de 2020
Avaliação não solicitada
Resposta da Claim Eazy
Good afternoon Claire,
Thank you for taking the time to leave us a review regarding your experience with ourselves. it is lovely to see that the quality of service our staff are providing is making an impression on our clients.
Your kind words will also be shared with the Claim Eazy family and if you feel like a staff member stood out or went above and beyond for you, please drop us an email to customer.feedback@claimeazy.com and a member of management will ensure that the feedback is passed on.
Many thanks,
Claim Eazy.
Happy with the service
Have done what they said they would and asked for nothing more than we agreed
31 de janeiro de 2020
Avaliação não solicitada
Resposta da Claim Eazy
Good afternoon Gina,
Thank you for taking the time to leave us a review regarding your experience with ourselves. it is lovely to see that the quality of service our staff are providing is making an impression on our clients.
Your kind words will also be shared with the Claim Eazy family and if you feel like a staff member stood out or went above and beyond for you, please drop us an email to customer.feedback@claimeazy.com and a member of management will ensure that the feedback is passed on.
Many thanks,
Claim Eazy.
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