Just had back money again for an Irresponsible Lending Claim. Brilliant and thank you. Didn't think I was due anymore money. I am booking a week in Gran Canaria
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Veja o que dizem as avaliações
Dealing with this company Claim Easy was a dream. From start to finish each member of staff I communicated with all via phone or letter were very pleasant in manner & very competent in every departme... Ver mais
A empresa respondeu
I waited over a year for one claim that took 6 weeks to pay out once it had gone to the ombudsman. I had to continually chase for updates. Emails were hardly responded to, basically ignored until of c... Ver mais
A empresa respondeu
Threatening legal action over £6.22!! After phoning the company and explaining i didnt have my usual income due to ill health they decide to send my file to Joseph James Law solicitors who now wana st... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Claim Eazy are Expert Claim Investigators who specialise in financial services & Reclaiming Mis Sold Insurances From Banks & Other Financial Institutions. Regulated by the Claims Management Regulator in respect of regulated claims management activities. Claim Eazy are recognised for their excellent approach towards consumer claims for PPI & PBA Claims With a wealth of experience and an in-depth knowledge of the current market its no wonder more and more people are turning to us to process their claims. We pride ourselves on our trusted and personal service, which is backed up by expert advice. Please be aware that Claim Eazy will never ask for upfront fees. If you are concerned about any suspicious calls or fraudulent activity please call our compliance department immediately on 0161 850 2623 or email compliance@claimeazy.com.
Informações de contato
Unit 1, Century Park, WA14 5BJ, Reino Unido
- 01618502620
- customer.service@claimeazy.com
- claimeazy.com
3,7
Bom
3 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very helpful informative and patient
Very helpful informative and patient. Very satisfied
2 de janeiro de 2020
Avaliação não solicitada
Resposta da Claim Eazy
Good morning Catherine,
Thanks for leaving us this great review, your feedback is very important to us. Our team aim is to ensure your experience with us is as positive as it can be and knowing that we are fulfilling this, is very pleasing to see.
If there is anything else we can help you with or if you have any questions, please do not hesitate to get in touch with us- we’re always here to help!
Many Thanks,
Claim Eazy.
Excellent customer service
Spoke to a very helpful and friendly young man called Kyle. He explained everything I needed to know in detail. Excellent customer service.
19 de dezembro de 2019
Avaliação não solicitada
Resposta da Claim Eazy
Good afternoon Barbara,
We appreciate you taking the time to share your thoughts with everyone regarding your experience so far with Claim Eazy, seeing reviews as such makes it all the more worth it!
Your kind words will of course be shared with the Claim Eazy family and we will ensure that Kyle is also made aware of your lovely comments.
If there are also any other advisors who you feel have stood out from the crowd, or if you wish to discuss anything further- please let us know by sending an email over to: customer.feedback@claimeazy.com
Many Thanks,
Claim Eazy.
I waited over a year for one claim that…
I waited over a year for one claim that took 6 weeks to pay out once it had gone to the ombudsman. I had to continually chase for updates. Emails were hardly responded to, basically ignored until of course they want payment of their fees. Nearly took half of what I received for doing absolutely nothing unless I chased. Partial refund of the fees would be nice. Highly unlikely they'll even respond to this or the email I sent! Terrible service.
19 de dezembro de 2019
Avaliação não solicitada
Resposta da Claim Eazy
Good afternoon Sara,
We are sorry to read your feedback and see that you have been disappointed with our service.
It is very disheartening to read that there have been any short comings from the service that we have provided to our customers.
Claim Eazy aim to provide a high standard of service to all clients, however, we do recognise that things can occasionally go wrong.
With regards to the review you have left we would really like to discuss this in depth with you and hopefully after getting to the root cause for the negative feedback, we can ensure that processes are put into place to stop this happening again.
Please email us at the following address customer.feedback@claimeazy.com where we can discuss this review in more detail.
We hope we hear back from you.
Many thanks,
Claim Eazy
Resposta da Claim Eazy
Good afternoon Annette,
Thank you for taking the time to leave us a review regarding your experience with ourselves. it is lovely to see that the quality of service our staff are providing is making an impression on our clients.
Your kind words will also be shared with the Claim Eazy family and if you feel like a staff member stood out or went above and beyond for you, please drop us an email to customer.feedback@claimeazy.com and a member of management will ensure that the feedback is passed on.
Many thanks,
Claim Eazy.
Claim Eazy have done the work for me…
Claim Eazy have done the work for me and have claimed several PPI's for me,
Always easy to talk too on phone.. no complaints
18 de dezembro de 2019
Avaliação não solicitada
Resposta da Claim Eazy
Good afternoon Tanya,
It’s great to see these kind of comments about the service we have provided to yourself and we thank you for taking the time to let us know. It’s a priority for us to ensure that our customers are always satisfied and to know that the service we are providing is up to that standard is great to see!
If there is any questions or queries you have also, please send us an email to customer.feedback@claimeazy.com, we will be more than happy to assist you in anything you may need.
Many thanks,
Claim Eazy.
I have read lots of the reviews here
I have read lots of the reviews here. There are alot of quite positive ones but, the negative ones are covering how I feel. I cannot even remember starting my claims but no doubt the bombardment of letters had me sign. Now, don't get me wrong, I was successful in claiming but the 42% that they wanted back from me was very extreme. This totaled £1800.00. When questioned, I was told I signed and agreed to this. I personally don't remember what the heck I may have been signing but as a guess, I'd say I was giving them my permission to see if I was entitled to anything. Now, once things were looking positive and was told that indeed they had won on a few claims, they said I'd receive cheques. I did receive cheques but not before continously getting letters, text messages and e-mails demanding claimeazys payments. I kept telling them that I either had not actually got my payments or I was waiting for cheque to clear. What should have been a brilliant experience turned into a most distressing time for me. I am in contact with the Ombudsman to see if I have a right to claim back anything from Claimeazy now.
18 de dezembro de 2019
Avaliação não solicitada
Resposta da Claim Eazy
Good afternoon Mandy,
We are very sorry to learn that you have been dissatisfied with your experience with us.
It is always disappointing to hear about any short comings in the service that we provide to our customers, and whilst Claim Eazy is committed to providing a high standard of service to everyone, we do recognise that things can go wrong from time to time.
Regarding the specific points you have raised in your review, we would like to explain this to yourself and rectify any issues. Please may you pop an email over to customer.feedback@claimeazy.com and we can discuss this in more detail with yourself.
Many thanks,
Claim Eazy.
I tried these people as a last resort…
I tried these people as a last resort after I thought I had claimed everything but they still managed to award me even more payments. Just had a final massive payout from something that had already declined me!!! Well done Claimeazy. Unfortunate that I have to pay 40% in fees but hey it’s something I would otherwise not have had so thank you.
18 de dezembro de 2019
Avaliação não solicitada
Resposta da Claim Eazy
Good afternoon Karen,
Thank you for taking the time to leave us a review regarding your experience with ourselves. it is lovely to see that the quality of service our staff are providing is making an impression on our clients.
Your kind words will also be shared with the Claim Eazy family and if you feel like a staff member stood out or went above and beyond for you, please drop us an email to customer.feedback@claimeazy.com and a member of management will ensure that the feedback is passed on.
Many thanks,
Claim Eazy.
He was very kind and polite and he…
He was very kind and polite and he dealt with my enquiry very well
18 de dezembro de 2019
Avaliação não solicitada
Resposta da Claim Eazy
Good afternoon Paul,
Thanks for leaving us this great review, your feedback is very important to us. Our team aim is to ensure your experience with us is as positive as it can be and knowing that we are fulfilling this, is very pleasing to see.
If there is anything else we can help you with or if you have any questions, please do not hesitate to get in touch with us- we’re always here to help!
I can see that you have written a great review however, you have put this down as a 1* out of 5* and just wanted to check that this was correct.
Many Thanks,
Claim Eazy.
Very polite and efficient service from…
Very polite and efficient service from Catherine
18 de dezembro de 2019
Avaliação não solicitada
Resposta da Claim Eazy
Good afternoon Christine,
We appreciate you taking the time to share your thoughts with everyone regarding your experience so far with Claim Eazy, seeing reviews as such makes it all the more worth it!
Your kind words will of course be shared with the Claim Eazy family and we will ensure that Catherine is also made aware of your lovely comments.
If there are also any other advisors who you feel have stood out from the crowd, or if you wish to discuss anything further- please let us know by sending an email over to: customer.feedback@claimeazy.com.
Many Thanks,
Claim Eazy.
I made a call in reference to a PPI claim
I made a call in reference to an ongoing PPI claim and to seek advice.
The gentleman I spoke with was very polite and helpful and updated me on my claim.
He was happy to fill in paperwork on my behalf.
16 de dezembro de 2019
Avaliação não solicitada
Resposta da Claim Eazy
Good afternoon Lisa,
Thank you for taking the time to leave us a review regarding your experience with ourselves. it is lovely to see that the quality of service our staff are providing is making an impression on our clients.
Your kind words will also be shared with the Claim Eazy family and if you feel like a staff member stood out or went above and beyond for you, please drop us an email to customer.feedback@claimeazy.com and a member of management will ensure that the feedback is passed on.
Many thanks,
Claim Eazy.
Good service
16 de dezembro de 2019
Avaliação não solicitada
Resposta da Claim Eazy
Good afternoon Charlotte,
It’s great to see these kind of comments about the service we have provided to yourself and we thank you for taking the time to let us know. It’s a priority for us to ensure that our customers are always satisfied and to know that the service we are providing is up to that standard is great to see!
If there is any questions or queries you have also, please send us an email to customer.feedback@claimeazy.com, we will be more than happy to assist you in anything you may need.
Many thanks,
Claim Eazy.
Resposta da Claim Eazy
Good afternoon Paul,
Thanks for leaving us this great review, your feedback is very important to us. Our team aim is to ensure your experience with us is as positive as it can be and knowing that we are fulfilling this, is very pleasing to see.
If there is anything else we can help you with or if you have any questions, please do not hesitate to get in touch with us- we’re always here to help!
Many Thanks,
Claim Eazy.
Call was taken very quickly and Amy was…
Call was taken very quickly and Amy was very helpful
13 de dezembro de 2019
Avaliação não solicitada
Resposta da Claim Eazy
Good afternoon Josie,
Many thanks for your kind words. Your review shows us that you are enjoying your Claim Eazy journey and this is very important to us. Our staff aim to deliver a high standard of service and we are very happy that this is being noted by our clients.
I am sure that Amy will be over the moon to see your lovely feedback and this will be forwarded over to them for their viewing right away. We would like to wish you the best of luck with your ongoing claims and look forward to catching up with you shortly.
Many Thanks,
Claim Eazy.
The man I spoke with today was very…
The man I spoke with today was very helpful
13 de dezembro de 2019
Avaliação não solicitada
Resposta da Claim Eazy
Good afternoon Cheryl,
Thanks for leaving us this great review, your feedback is very important to us. Our team aim is to ensure your experience with us is as positive as it can be and knowing that we are fulfilling this, is very pleasing to see.
If there is anything else we can help you with or if you have any questions, please do not hesitate to get in touch with us- we’re always here to help!
Many Thanks,
Claim Eazy.
Caller was very efficient and helpful.
12 de dezembro de 2019
Avaliação não solicitada
Resposta da Claim Eazy
Good afternoon Annie,
Thank you for taking the time to leave us a review regarding your experience with ourselves. it is lovely to see that the quality of service our staff are providing is making an impression on our clients.
Your kind words will also be shared with the Claim Eazy family and if you feel like a staff member stood out or went above and beyond for you, please drop us an email to customer.feedback@claimeazy.com and a member of management will ensure that the feedback is passed on.
Many thanks,
Claim Eazy.
Really helpful and put you at ease…
Really helpful and put you at ease nothing is too much for them to sort out
12 de dezembro de 2019
Avaliação não solicitada
Resposta da Claim Eazy
Good afternoon Mandi,
Thank you for your lovely feedback. We are very happy to receive your comments regarding our service and we appreciate you taking the time to do so. At Claim Eazy our team thrives knowing that our clients are enjoying their journey with us.
Customer satisfaction is very important to us also so to hear that we are living up to our aim is great. If you would like to add any details to your review or if you wish to speak to us further- you can do so by popping an email over to: customer.feedback@claimeazy.com.
Many thanks,
Claim Eazy.
I found that the person I spoke to was…
I found that the person I spoke to was so helpful.
Thank you
12 de dezembro de 2019
Avaliação não solicitada
Resposta da Claim Eazy
Good afternoon Thelma,
Thanks for leaving us this great review, your feedback is very important to us. Our team aim is to ensure your experience with us is as positive as it can be and knowing that we are fulfilling this, is very pleasing to see.
If there is anything else we can help you with or if you have any questions, please do not hesitate to get in touch with us- we’re always here to help!
Many Thanks,
Claim Eazy.
Very efficient and polite
Very efficient and polite. Great customer service.
11 de dezembro de 2019
Avaliação não solicitada
Resposta da Claim Eazy
Good afternoon Mel,
Thank you for your lovely feedback. We are very happy to receive your comments regarding our service and we appreciate you taking the time to do so. At Claim Eazy our team thrives knowing that our clients are enjoying their journey with us.
Customer satisfaction is very important to us also so to hear that we are living up to our aim is great. If you would like to add any details to your review or if you wish to speak to us further- you can do so by popping an email over to: customer.feedback@claimeazy.com.
Many thanks,
Claim Eazy.
Friendly and informative service
11 de dezembro de 2019
Avaliação não solicitada
Resposta da Claim Eazy
Good afternoon Laura,
Thanks for leaving us this great review, your feedback is very important to us. Our team aim is to ensure your experience with us is as positive as it can be and knowing that we are fulfilling this, is very pleasing to see.
If there is anything else we can help you with or if you have any questions, please do not hesitate to get in touch with us- we’re always here to help!
Many Thanks,
Claim Eazy.
Very polite friendly easy company to…
Very polite friendly easy company to deal with happy to use again if I needed to.
11 de dezembro de 2019
Avaliação não solicitada
Resposta da Claim Eazy
Good afternoon Shell,
Thank you for your lovely feedback. We are very happy to receive your comments regarding our service and we appreciate you taking the time to do so. At Claim Eazy our team thrives knowing that our clients are enjoying their journey with us.
Customer satisfaction is very important to us also so to hear that we are living up to our aim is great. If you would like to add any details to your review or if you wish to speak to us further- you can do so by popping an email over to: customer.feedback@claimeazy.com.
Many thanks,
Claim Eazy.
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