Rough start making prepayments on my account. I was set up on auto pay & every time I made an additional payment it took money out for the next months autopay… super frustrating! Several calls later,... Ver mais
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Veja o que dizem as avaliações
I had an issue & He was very helpful found a plan that was suitable & made me not stress since I am 32 weeks pregnant he worked with me & made me feel heard in this uncertain situation that just happe... Ver mais
A empresa respondeu
I’m new to Clarity Pay, and I received a welcome call from Henry today. He took the time to explain how my loan works, how payments and AutoPay work, and answered all of my questions thoroughly. He ma... Ver mais
A empresa respondeu
Jenny was very helpful. She asked about my day and small conversation while pulling up my records, was very information with my questions and noticed there was an error with information which I gav... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Flexible payment plans for the moments that matter. Pay over time with clear terms and excellent service — making important purchases possible with peace of mind. From upfront clarity to better rates, flexible scheduling, and live support, ClarityPay makes managing big purchases simple.
Informações de contato
Estados Unidos
- 1-800-272-6100
- support@claritypay.com
- claritypay.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 93% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
She was nice and helpful Thats gabby!!
She was nice and helpful Thats gabby!!

Resposta da ClarityPay
Great service
The service was great! Gabby was extremely helpful and kind.

Resposta da ClarityPay
Gabby is professional and handled my…
Gabby is professional and handled my concern quickly.

Resposta da ClarityPay
Had a major issue where an error was…
Had a major issue where an error was made on my account. Got representative Ryan who quickly escalated my issue to management where Charles handled it in record time and did everything necessary to correct the issue with my account. Very stand up company to date. Honest and upfront about their missteps and quickly found a solution to the problem.

Resposta da ClarityPay
The thing that made my experience great…
The thing that made my experience great was Gabby who made sure she went above and beyond to help me with my issue. She also was very understanding and provided encouraging words. She is truly a gem and asset to your company.

Resposta da ClarityPay
Anya was winderful
Anya was winderful. She answered all of my questions and made sure I was completely satisfied

Resposta da ClarityPay
The issue was resolved promptly with no…
The issue was resolved promptly with no issues

Resposta da ClarityPay
Extremely pleased
Very helpful. Provided desired information quickly, accurately, and pleasantly. I was extremely pleased at the end of the call. I was speaking with Gabby.

Resposta da ClarityPay
Gabby helped me a lot
Gabby helped me a lot. So appreciate her. Thank you 😊🙏🏻

Resposta da ClarityPay
Awesome interaction with Jessy…
I had the pleasure of speaking with Jessy about urgent changes to my account. She was very attentive and understanding, she gave me choices that were doable to solving my problem.
I am very grateful to her and ended the call in great relief that my problem was solved.

Resposta da ClarityPay
Anya did a great job taking care of my…
Anya did a great job taking care of my issue! Very friendly and knowledgeable!

Resposta da ClarityPay
The representative I spoke with was…
The representative I spoke with was named Anya. Anya was truly excellent to work with. She understood what I was asking for regarding changing my payment date. She explained everything well, was patient, very courteous, and even had a sense of humor. It was a great call and I got the changes I needed for my loans to make the payments timely. Thank you to Anya.

Resposta da ClarityPay
She was very helpful and attentive to…
She was very helpful and attentive to detail.

Resposta da ClarityPay

Resposta da ClarityPay
Eunice is awesome!
Eunice was very friendly, professional, and made things easy to understand. I would recommend this service to everyone!

Resposta da ClarityPay
Great customer service.
I was walked through the process and had information provided before I had to ask the question.

Resposta da ClarityPay
Great Service and Very Helpful
Rachel really take the time to listen, understand your needs, and help you out. Great customer service!

Resposta da ClarityPay

Resposta da ClarityPay
Rachel was friendly
Rachel was friendly, helpful and resolved my concern very quickly. I appreciate the level of respect and customer service I received.

Resposta da ClarityPay
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