Rough start making prepayments on my account. I was set up on auto pay & every time I made an additional payment it took money out for the next months autopay… super frustrating! Several calls later,... Ver mais
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Veja o que dizem as avaliações
I had an issue & He was very helpful found a plan that was suitable & made me not stress since I am 32 weeks pregnant he worked with me & made me feel heard in this uncertain situation that just happe... Ver mais
A empresa respondeu
I’m new to Clarity Pay, and I received a welcome call from Henry today. He took the time to explain how my loan works, how payments and AutoPay work, and answered all of my questions thoroughly. He ma... Ver mais
A empresa respondeu
Jenny was very helpful. She asked about my day and small conversation while pulling up my records, was very information with my questions and noticed there was an error with information which I gav... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Flexible payment plans for the moments that matter. Pay over time with clear terms and excellent service — making important purchases possible with peace of mind. From upfront clarity to better rates, flexible scheduling, and live support, ClarityPay makes managing big purchases simple.
Informações de contato
Estados Unidos
- 1-800-272-6100
- support@claritypay.com
- claritypay.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 93% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Jenny was very helpful
Jenny was very helpful. She asked about my day and small conversation while pulling up my records, was very information with my questions and noticed there was an error with information which I gave her to change the payment method, the routing number not showing correct. Something I will have to correct. Thanks again for your help.
Wayne S

Resposta da ClarityPay
A great experience
Harry was extremely nice and patient with talking me through everything. Harry was willing to answer any questions that I may have. The whole process was easy and quick which is amazing.

Resposta da ClarityPay
The gentleman was so kind and helpful…
The gentleman was so kind and helpful and he had a wonderful attitude. He helped me out with my situation and he listened and solve the situation. Thank u so much.

Resposta da ClarityPay
Sky was very helpful and attentive
Sky was very helpful and attentive. He answered all of my questions and helped me a lot throughout the process. I truly appreciate all of his assistance. He provided outstanding customer service, and I couldn’t have asked for a better experience. Thank you, Sky, for the excellent support!

Resposta da ClarityPay
Customer is Happy!
The customer service rep was very attentive to my needs. She was also polite and knowledgeable through out the entire conversation. She was able to help me relax and explore the portal with extreme ease and detail. I could not think of any improvement to her approach on this matter. Truly a gifted employee.
Gabby was very helpful
Gabby was very helpful, she answered all my questions. She handled everything with care.
Yinee (sorry if I spelled her name…
Yinee (sorry if I spelled her name wrong) was AMAZING! She helped me during a time of need when I needed to catch up with my bills. I am so happy I was able to chat with her. She was incredibly helpful, knowledgable, and fast. It took only 10 minutes! Thanks for all your help!
Rod was super kind and professional
Rod was super kind, understanding and helpful. He quickly took the appropriate action to resolve my issue and was able to move my payment date to accommodate my new pay schedule. I am very appreciative of his kind and caring approach, as well as his obvious professionalism.
I just started with their service and…
I just started with their service and had a small issue and their support team jumped right in a squared it away. Sky was so kind and patient with me. She explained my options and encouraged me to call anytime with any questions. I am very happy with the level of service.
Jenny was very helpful
Jenny was very helpful! I asked a question (somewhat confusingly, pre-coffee), and she was quickly able to answer me!
They helped both times today and Jenny…
They helped both times today and Jenny maybe me fell tall good about what she helped me with.
A Real Person
It was nice to be able to speak with an ACTUAL person. I didn't wait long to be connected, and George did not hesitate to look into my concern. He was able to help me quickly and answered my questions clearly.

Resposta da ClarityPay
Barb was very patient
Barb was very patient. She didn’t judge me and she did everything to help me work out a payment plan that I can afford through this program and I really appreciate her attention to my needs.
Anya was extremely professional
Anya was extremely professional, patient, and helpful throughout our call. She carefully listened to my concerns, explained the cancellation review process clearly, answered all of my questions, and opened a case for further investigation. Although my case is still under review, I really appreciated her responsiveness and excellent customer service. Thank you, Anya!
Wonderful representative
Wonderful representative. She was knowledgeable, quick & welcoming. Thank you.
Great work
Great work! Gabby did a fantastic job assisting me with my questions and followed up accordingly.
Gabby was amazing!
Gaby was very helpful in paying off…
Gaby was very helpful in paying off this loan
Jenny was very comforting and helpful…
Jenny was very comforting and helpful with my questions.
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