Clarojewels Avaliações 136

O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Amazing customer service - I lost a thread through earring on the first wear and I didn’t even expect a response but Claro kindly replaced them! I thoroughly recommend them.

Avaliado com 5 de um total de 5 estrelas

I ordered a ring i had my eye on for a while & was probably going to send it back as most jewellery doesn't look the same as the pictures. Well it came & omg its huge, its stunning & extremely good qu... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ordered ring from Claro Jewels. Arrived in good time but too small. Returned ring with instructions for next size up. Had opportunity to get finger properly measured and e-mailed Claro Jewels to up si... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have had nothing but a great experience with this company. I have ordered two rings and they are beautiful. The second ring I ordered was a size too big so I returned and it is so easy as the return... Ver mais

Detalhes da empresa

  1. Joalheiro

Escrito pela empresa

High quality fine jewellery. Timeless pieces to last a lifetime. Same day dispatch and next day delivery.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

136 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 5 de um total de 5 estrelas

Amazing customer service

Amazing customer service - I lost a thread through earring on the first wear and I didn’t even expect a response but Claro kindly replaced them!
I thoroughly recommend them.

16 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Dawn Chambers

I have had nothing but a great experience with this company. I have ordered two rings and they are beautiful. The second ring I ordered was a size too big so I returned and it is so easy as the return address is on the envelope that they send your items in. I reordered a smaller size and it came within two days amazing. I am waiting for my refund on the ring I returned which they have received back today so I cannot comment on how long refunds take.. I even had a phone call from them to check it was my return. Great experience thank you Claro Jewels. I would just like to add that I have received my refund back today.

16 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Super happy with the quality of my new…

Super happy with the quality of my new rings which will be for travelling mostly. They’re pretty close to my engagement and wedding rings, really great fit, very comfortable, and so sparkly! Delivery was very quick and the customer service I received when I had to ask a question was also both quick and high quality. I’ll definitely be shopping with Claro again.

26 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Delighted

Delighted! Adam was so helpful and helped me with a replacement pair of earrings. Great -professional and truly valued his clients. Wonderful earrings. Thank you !

24 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

So pleased

I was a bit dubious as the ring sets were so cheap but they had good reviews. I am so pleased I decided to buy a ring set. They are beautiful and look expensive. The site was easy to use and I received the rings in a pretty velvet pouch. I will definitely buy from them again.

3 de janeiro de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Stone fallen out

My first review was as follows

These rings are absolutely stunning. Just the right size to be believable. I liked both the sapphire and emerald so I was lucky enough to be given both. Will be buying more and would 100% recommend ❤️ The pics do not do them justice, they’re really sparkly

Update

A stone has fallen out of one of the rings which is really disappointing as I haven’t even had then a fortnight yet. I’m waiting for a response from Claro Jewels to see what can be done to rectify this. I will of course update again if/when I hear from them 😢

15 de novembro de 2025
Avaliação não solicitada
logotipo da Clarojewels

Resposta da Clarojewels

Hi Gracie,

Thank you for your review, and we’re really sorry to hear that a stone has fallen out — that’s certainly not the experience we want for our customers.

We’ll be more than happy to resolve this for you right away. Our team will reach out to you directly to arrange a replacement.

Thank you for your patience, and we’ll make sure this is sorted quickly for you.

Avaliado com 5 de um total de 5 estrelas

Exceptional customer service

Products are amazing quality and the customer service is excellent! I recently ordered some earrings and Royal Mail were unable to deliver them as the address was entered in wrong which was my fault. I contacted claro jewels on Facebook message and they were so helpful, they were able to re deliver my parcel with the correct address and answered my message very quickly! I would highly recommend for beautiful jewellery and wonderful customer service!

13 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Beautiful jewellery

1st time ordering from this company and will definitely be using them again!! Not only is the jewellery absolutely beautiful they are so reasonably priced and delivered in 2 days.

6 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amethyst & Diamond ring.

I ordered a ring i had my eye on for a while & was probably going to send it back as most jewellery doesn't look the same as the pictures. Well it came & omg its huge, its stunning & extremely good quality which I wasn't expecting. I'm definitely keeping the ring, I will definitely make more purchases frm this company as I now know the quality of their jewellery. Highly recommend this company. 👍

22 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Jewellery is beautiful, Customer service first rate

Firstly the jewellery is beautiful and shipping was very quick. I needed to contact customer service after receiving my order and the response was super fast and then resolving my issue was seamless and hassle free. I would definitely recommend Claro jewels and will be shopping with them again soon. I have been really impressed with them as a company and I am very happy with my purchase.

6 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Never ever had a problem with this…

Never ever had a problem with this wonderful company all there jewelry is amazing beautifully fits I ordered 3 rings yesterday and all was delivered today. Excellent customer service even offered a discount when the ring I ordered was out of stock and there system had made an error. I have ordered more than 5 times and everything is just perfect. Thank you so much

13 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Beautiful Jewelry, fast delivery

Found this company on Facebook and will admit I wasn’t sure what my experience would be. I have ordered three rings so far. They arrive within 4 days first class delivery and they are stunning pieces of art. Lovely shiny silver and the stones really sparkle. Would recommend the company based on the two experiences I have had.

10 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thanks Adam.

Claro Jewels have since been in touch and have dealt with my complaint in a professional and satisfactory manner.

I have amended my review from 1 star to 5 stars to reflect this.

28 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant company

Lovely jewellery loved all my items I’ve had 4 rings and a necklace next day delivery would definitely recommend this company excellent customer service

22 de fevereiro de 2025
Avaliação não solicitada

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