Suffering 4 years with awful symptoms…
Suffering 4 years with awful symptoms decided to go private I rang this place explaind everything to the receptionist I needed a ENT consultant not a doctor I seen lots of doctors..
I got a doctor who told me the nasal endoscopy won't be available until the 14th September??? So I needed to make another appointment for the ENT consultant and endoscopy more money to pay I wouldn't of made this appointment if I'd of known why wasn't I told this??? I travelled on 3 buses to get to this place
On the leaflet I received at my appointment yesterday in this place it clearly says both ENT consultant and endoscopy done on the same day???but not available until the 14th of September?? I wasn't told this..
The receptionist also had my date of birth wrong so he clearly wasn't listening to me when I first rang
I requested the owner to contact me he hasn't but he replied on my Google review ???? Very strange..
I left this place sobbing I was so upset I had to sit on the ground outside because of the pain I was in.
I never even received a email from this place confirming my booking??
The ENT doctor I did see was a gentleman this wasn't his fault ..
I knew it was to good to be true to get a ENT consultant appointment without a gp referral