Great coverage in Ireland and in the EU. Online chat quick to respond in 2026 and all items sorted. Paid high charges for 2 quick calls in Morocco. Website is basic but the chat is efficient and re... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Needed Support to get my PUK code ‘ used online chat & a Radjesh had it sorted in a minute ‘ very happy with clear mobile and can’t fault them
A empresa respondeu
Don't waste your time, if there is anything issue you cant contact them for support. They switched off my old network before issuing and activating my new sim
A empresa respondeu
Virtually zero 5g coverage, poor coverage (map is fictional) outside urban areas. Very hard to get in touch or manage as little such simple password change. No direct line or chat. Stucked with ca... Ver mais
2,6
Ruim
229 avaliações
Respondeu a 24% das avaliações negativas
Normalmente responde dentro de 1 mês
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Support service
I had a problem with a bill and I texted to the support service through the live chat. Rajesh was super helpful and solved my issue in a few minutes.
16 de abril de 2026
Avaliação não solicitada
Resposta de Clearmobile
Hi Elena
Thanks for your lovely feedback! We’re so pleased to hear our customer care team was able to support you. At Clear Mobile, delivering great service is something we truly value, and your experience is exactly what we aim for.
We will ensure to pass on your feedback on to Rajesh.
Thanks
The Clear Mobile team
Needed Support to get my PUK code ‘…
Needed Support to get my PUK code ‘ used online chat & a Radjesh had it sorted in a minute ‘ very happy with clear mobile and can’t fault them
13 de abril de 2026
Avaliação não solicitada
Resposta de Clearmobile
Hi Mark
Thanks so much for your feedback! We're really glad to hear you had a positive experience with Clear Mobile. We’re always working to provide the best possible service, so it means a lot when customers take the time to share a review. We will ensure to pass on your compliment to Rajesh.
Thanks
The Clear Mobile team
Great coverage in Ireland and in the…
Great coverage in Ireland and in the EU. Online chat quick to respond in 2026 and all items sorted.
Paid high charges for 2 quick calls in Morocco. Website is basic but the chat is efficient and responsive.
10 de abril de 2026
Avaliação não solicitada
Resposta de Clearmobile
Hi Theresa
Thanks so much for your feedback! We're really glad to hear you had a positive experience with Clear Mobile. We’re always working to provide the best possible service, so it means a lot when customers take the time to share a review.
Thanks
The Clear Mobile team
Quick response issue was resolved with…
Quick response issue was resolved with no problems
6 de abril de 2026
Avaliação não solicitada
Resposta de Clearmobile
Hi Dave
We really appreciate your kind words about our response time — it’s great to hear you were looked after quickly! We understand time is valuable, so we’re always striving to be as responsive as possible.
We will ensure to pass on your feedback on to the relevant team.
Thanks
The Clear Mobile Team
Unable to contact support
Don't waste your time, if there is anything issue you cant contact them for support. They switched off my old network before issuing and activating my new sim
31 de março de 2026
Avaliação não solicitada
Resposta de Clearmobile
Hi Darragh
Thank you for taking the time to share your feedback. We’re very sorry for the difficulty you experienced while trying to get in touch with us and for the delay in receiving a response.
We understand how frustrating this can be, and we appreciate you bringing it to our attention. Your feedback will be shared with the relevant team so we can review what happened and work to improve the experience going forward.
Thank you
The Clear Mobile Team
Sorted my porting issue easily and…
Sorted my porting issue easily and efficiently. Thanks Rohit.
30 de março de 2026
Avaliação não solicitada
Resposta de Clearmobile
Hi Jim
Thanks for your lovely feedback! We’re so pleased to hear our customer care team was able to support you. At Clear Mobile, delivering great service is something we truly value, and your experience is exactly what we aim for.
We will ensure to pass on your feedback on to Rohit.
Thanks
The Clear Mobile team
Just put in SIM card today and needed…
Just put in SIM card today and needed help. The chat person helped me and I got sorted. I hope using this service is as simple and easy as the set up.
27 de março de 2026
Avaliação não solicitada
Resposta de Clearmobile
Hi Una
Thanks for your lovely feedback! We’re so pleased to hear our customer care team was able to support you. At Clear Mobile, delivering great service is something we truly value, and your experience is exactly what we aim for.
We will ensure to pass on your feedback on to the relevant team.
Thanks
The Clear Mobile team
Rohit was very helpful
Rohit was very, very helpful. Thank you so much.
26 de março de 2026
Avaliação não solicitada
Resposta de Clearmobile
Hi Paddy
Thanks for your lovely feedback! We’re so pleased to hear Rohit was able to support you. At Clear Mobile, delivering great service is something we truly value, and your experience is exactly what we aim for.
We will ensure to pass on your feedback on to him.
Thanks
The Clear Mobile team
Absolute garbage
Absolute garbage. Signed up 2 weeks ago, no SIM card money taken. Customer service not available any time of day, avoid like the plague!!
13 de março de 2026
Avaliação não solicitada
Resposta de Clearmobile
Hi Jonathan
Thank you for sharing your feedback. We're sorry to hear that your experience didn’t meet expectations. We take all comments seriously and use them to help improve the overall experience for all our customers.
We will ensure to pass on your feedback on to the relevant team.
Thanks
The Clear Mobile team
Efficient and easy to deal with.
My number had not transferred over to clear from previous provider. Contacted live chat and met a very nice operator who could sort it out for me straight away. Took about 20 mins altogether. Very efficient, helpful and I was very happy with the service.
11 de março de 2026
Avaliação não solicitada
Resposta de Clearmobile
Hey there
Thanks for your lovely feedback! We’re so pleased to hear our customer care team was able to support you. At Clear Mobile, delivering great service is something we truly value, and your experience is exactly what we aim for.
We will ensure to pass on your feedback on to the relevant team.
Thanks
The Clear Mobile team
Horrendous customer service
Horrendous customer service, been trying to cancel my contract for over a month and being told all agents busy and to try later. I've got through just now and still waiting to actually speak to someone on live chat over a half hour later. I work as a manager in a live chat environment and this would not be acceptable with us whatsoever. Get more agents employed or seriously review the service you have in place, because it's shockingly bad at present!! Update: the chat has just timed out on me at 115 minutes in, without anyone responding to me... Refresh to try again and same old message I've been getting since February... "all our customer representatives are busy right now, please try later" To say I'm annoyed is an understatement!!
8 de março de 2026
Avaliação não solicitada
Resposta de Clearmobile
Hi Marie
Thank you for taking the time to share your feedback. We’re very sorry for the difficulty you experienced while trying to get in touch with us and for the delay in receiving a response.
We understand how frustrating this can be, and we appreciate you bringing it to our attention.
Your feedback will be shared with the relevant team so we can review what happened and work to improve the experience going forward.
Thanks
The Clear Mobile Team
Scam Avoid
Clear Mobile are a Scam Avoid .They will not port over my number and will not allow 3 to give me my number ,,,Their service ,is poor ,hard to contact them,they ignored my email and their coverage is awful.
3 de março de 2026
Avaliação não solicitada
Resposta de Clearmobile
Hi Isabell
Thank you for sharing your feedback. We're sorry to hear that your experience didn’t meet expectations. We take all comments seriously and use them to help improve the overall experience for all our customers.
We will ensure to pass on your feedback on to the relevant team.
Thanks
The Clear Mobile team
Terrible roaming
Terrible roaming . Can’t get a signal and then sometimes it says 5G and still can’t connect - have lots of screen pics to evidence this . It was the same when I went to Malaga , France and now Germany with work - if I didn’t have also a work phone would be completely lost. No way staying with them
3 de março de 2026
Avaliação não solicitada
Resposta de Clearmobile
Hi there
Thank you for sharing your feedback. We’re sorry to hear about the roaming coverage issues you experienced while using your service. We understand how important it is to stay connected when travelling and we appreciate you taking the time to let us know.
At Clear Mobile, we take all customer feedback seriously, as it helps us continuously improve our products, services, and network coverage.
We will ensure your feedback is shared with the relevant team for review.
Thanks
The Clear Mobile Team
Excellent customer service
Excellent customer service. Very Gary resolution of my issue.
25 de fevereiro de 2026
Avaliação não solicitada
Resposta de Clearmobile
Hi Tara
Thanks for your lovely feedback! We’re so pleased to hear our customer care team was able to support you.
At Clear Mobile, delivering great service is something we truly value and your experience is exactly what we aim for.
We will ensure to pass on your feedback on to the relevant team.
Thanks
The Clear Mobile team
Great service and good roaming experience
Switched from eir a few months ago. Very happy with the service. True 5g unlike eir where their 5g is often just 4g marked as 5g. Speeds substationally higher (300Mbs v 100Mbs with eir). Have started switching over the family too. Roaming has worked well so far. A bonus with clear that Switzerland is included as part of free allowance. Not so with eir or most of the other operators.
1 de fevereiro de 2026
Avaliação não solicitada
Resposta de Clearmobile
Hi David
Great to hear you're happy with the service! We really appreciate you taking the time to share your experience — it means a lot to us. We're always working to deliver a reliable, seamless service to our customers across Ireland.
We will ensure to pass on your feedback on to the relevant team.
Thanks
The Clear Mobile Team
Rohit was very helpful in online chat…
Rohit was very helpful in online chat thanks again
24 de fevereiro de 2026
Avaliação não solicitada
Resposta de Clearmobile
Hi James
Thanks for your lovely feedback! We’re so pleased to hear our customer care team was able to support you. At Clear Mobile, delivering great service is something we truly value, and your experience is exactly what we aim for.
We will ensure to pass on your feedback on to Rohit.
Thanks
The Clear Mobile team
One of the worst companies going
One of the worst companies going. Avoid. Use 48 mobile or something else. They'll make up billing excuses, never pay out referral bonuses and attempt to charge you an extra fee €10 if they're billing system fails to charge your card correctly. Shady.
23 de fevereiro de 2026
Avaliação não solicitada
Resposta de Clearmobile
Hi there
Thank you for sharing your feedback. We're sorry to hear that your experience didn’t meet expectations. We take all comments seriously and use them to help improve the overall experience for all our customers.
We will ensure to pass on your feedback on to the relevant team.
Thanks
The Clear Mobile team
The worst network I ever had … if you…
The worst network I ever had … if you think about holiday abroad get yourself eSIM from local network because clear mobile will not work. Crap network….i will change it asap
13 de fevereiro de 2026
Avaliação não solicitada
Worst internet experience I have have 😒…
Worst internet experience I have have 😒 slower than three toed sloth 🦥. Since I join I am having bad experience I think go back to gomo 😀
7 de fevereiro de 2026
Avaliação não solicitada
Phone service is fine but it is…
Phone service is fine but it is impossible to contact to sort out my wife's a/c trying since Christmas
1 de janeiro de 2026
Avaliação não solicitada
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